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The differences between staff associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a staff associate has an average salary of $64,997, which is higher than the $32,167 average annual salary of a sales associate.
The top three skills for a staff associate include customer service, informed consent and laboratory tests. The most important skills for a sales associate are customer service, sales floor, and cash handling.
The duties of a staff associate depend on their line of work or industry of employment. Typically, their responsibilities include performing support tasks in an office such as creating and processing documents, disseminating and organizing files, answering calls and correspondence, greeting visitors, preparing reports and presentations, and participating in different projects and programs. They may liaise with clients through calls and office appointments, offer products and services, and address any issues or concerns, resolving them according to the company's policies and regulations.
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
Staff associates and sales associates have different pay scales, as shown below.
| Staff Associate | Sales Associate | |
| Average salary | $64,997 | $32,167 |
| Salary range | Between $37,000 And $112,000 | Between $21,000 And $47,000 |
| Highest paying City | Ewing, NJ | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Massasoit Community College | Barclays |
| Best paying industry | - | Manufacturing |
There are a few differences between a staff associate and a sales associate in terms of educational background:
| Staff Associate | Sales Associate | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between staff associates' and sales associates' demographics:
| Staff Associate | Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 42.7% Female, 57.3% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 18.9% Asian, 8.2% White, 56.2% American Indian and Alaska Native, 0.6% | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |