Statement services representative vs guest service representative

The differences between statement services representatives and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a statement services representative and a guest service representative. Additionally, a statement services representative has an average salary of $34,852, which is higher than the $26,847 average annual salary of a guest service representative.

The top three skills for a statement services representative include customer service, and . The most important skills for a guest service representative are reservations, guest service, and cleanliness.

Statement services representative vs guest service representative overview

	Statement Services Representative	Guest Service Representative
Yearly salary	$34,852	$26,847
Hourly rate	$16.76	$12.91
Growth rate	-4%	-4%
Number of jobs	151,752	142,302
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 42%
Average age	40	40
Years of experience	12	12

Statement services representative vs guest service representative salary

Statement services representatives and guest service representatives have different pay scales, as shown below.

	Statement Services Representative	Guest Service Representative
Average salary	$34,852	$26,847
Salary range	Between $25,000 And $47,000	Between $20,000 And $34,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Seattle Seahawks
Best paying industry	-	Retail

Differences between statement services representative and guest service representative education

There are a few differences between a statement services representative and a guest service representative in terms of educational background:

	Statement Services Representative	Guest Service Representative
Most common degree	High School Diploma, 33%	Bachelor's Degree, 42%
Most common major	Accounting	Business
Most common college	-	-

Statement services representative vs guest service representative demographics

Here are the differences between statement services representatives' and guest service representatives' demographics:

	Statement Services Representative	Guest Service Representative
Average age	40	40
Gender ratio	Male, 25.0% Female, 75.0%	Male, 29.9% Female, 70.1%
Race ratio	Black or African American, 13.5% Unknown, 5.0% Hispanic or Latino, 17.8% Asian, 4.7% White, 58.4% American Indian and Alaska Native, 0.6%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between statement services representative and guest service representative duties and responsibilities

Statement services representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify medicaid waive eligibility for non-emergency transportation.
Copy documents according to instructions, binding and collating.

Guest service representative example responsibilities.

Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
Provide energetic and enthusiastic customer service to VIP clientele.
Operate PBX system including mail/message service; for hotel reservations
Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
Operate machinery for pools and slides and CPR certify

Statement services representative vs guest service representative skills

Common statement services representative skills

Customer Service, 100%

Common guest service representative skills

Reservations, 22%
Guest Service, 15%
Cleanliness, 7%
Good Judgment, 6%
Customer Service, 6%
POS, 4%

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Office and Administrative Industry
Statement Services Representative
Statement Services Representative vs Guest Service Representative

Updated January 8, 2025

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