Statement services representative vs guest services

The differences between statement services representatives and guest services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a statement services representative and a guest services. Additionally, a statement services representative has an average salary of $34,852, which is higher than the $27,247 average annual salary of a guest services.

The top three skills for a statement services representative include customer service, and . The most important skills for a guest services are guest service, reservations, and customer service.

Statement services representative vs guest services overview

	Statement Services Representative	Guest Services
Yearly salary	$34,852	$27,247
Hourly rate	$16.76	$13.10
Growth rate	-4%	-4%
Number of jobs	151,752	94,619
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 45%
Average age	40	40
Years of experience	12	12

Statement services representative vs guest services salary

Statement services representatives and guest services have different pay scales, as shown below.

	Statement Services Representative	Guest Services
Average salary	$34,852	$27,247
Salary range	Between $25,000 And $47,000	Between $20,000 And $35,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Columbia University in the City of New York
Best paying industry	-	Retail

Differences between statement services representative and guest services education

There are a few differences between a statement services representative and a guest services in terms of educational background:

	Statement Services Representative	Guest Services
Most common degree	High School Diploma, 33%	Bachelor's Degree, 45%
Most common major	Accounting	Business
Most common college	-	-

Statement services representative vs guest services demographics

Here are the differences between statement services representatives' and guest services' demographics:

	Statement Services Representative	Guest Services
Average age	40	40
Gender ratio	Male, 25.0% Female, 75.0%	Male, 38.0% Female, 62.0%
Race ratio	Black or African American, 13.5% Unknown, 5.0% Hispanic or Latino, 17.8% Asian, 4.7% White, 58.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between statement services representative and guest services duties and responsibilities

Statement services representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify medicaid waive eligibility for non-emergency transportation.
Copy documents according to instructions, binding and collating.

Guest services example responsibilities.

Manage crew by utilizing professional leadership skills.
Train several employees during tenure on daily operations and Marriott policies.
Complete Marriott stats workshop, and hone comprehension of sales tactics.
Assist the front desk with answering the PBX systems and registering them in the hotel.
Participate in leadership training sessions with senior counselors.
Handle banking transactions/deposits and maintain POS system for daily accounting.

Statement services representative vs guest services skills

Common statement services representative skills

Customer Service, 100%

Common guest services skills

Guest Service, 41%
Reservations, 8%
Customer Service, 6%
Front Desk, 6%
Wine, 4%
Phone Calls, 3%

Statement Services Representative vs. similar jobs

Statement Services Representative related careers

Statement Services Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Statement Services Representative
Statement Services Representative vs Guest Services

Updated January 8, 2025

Browse office and administrative jobs