Statement services representative vs player services representative

The differences between statement services representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a statement services representative and a player services representative. Additionally, a statement services representative has an average salary of $34,852, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a statement services representative include customer service, and . The most important skills for a player services representative are guest service, data entry, and customer service.

Statement services representative vs player services representative overview

	Statement Services Representative	Player Services Representative
Yearly salary	$34,852	$28,843
Hourly rate	$16.76	$13.87
Growth rate	-4%	-4%
Number of jobs	151,752	218,951
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Statement services representative vs player services representative salary

Statement services representatives and player services representatives have different pay scales, as shown below.

	Statement Services Representative	Player Services Representative
Average salary	$34,852	$28,843
Salary range	Between $25,000 And $47,000	Between $22,000 And $36,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	Massachusetts
Best paying company	-	Diablo Country Club
Best paying industry	-	Hospitality

Differences between statement services representative and player services representative education

There are a few differences between a statement services representative and a player services representative in terms of educational background:

	Statement Services Representative	Player Services Representative
Most common degree	High School Diploma, 33%	Bachelor's Degree, 35%
Most common major	Accounting	Business
Most common college	-	-

Statement services representative vs player services representative demographics

Here are the differences between statement services representatives' and player services representatives' demographics:

	Statement Services Representative	Player Services Representative
Average age	40	40
Gender ratio	Male, 25.0% Female, 75.0%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 13.5% Unknown, 5.0% Hispanic or Latino, 17.8% Asian, 4.7% White, 58.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between statement services representative and player services representative duties and responsibilities

Statement services representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify medicaid waive eligibility for non-emergency transportation.
Copy documents according to instructions, binding and collating.

Player services representative example responsibilities.

Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
Experience with AS400 systems, CMS and LMS.
Assist seniors on their Medicare coverage and premiums.
Review and maintain DMV policy and procedure manual.
Operate a POS system to process and itemize admissions.
Serve as subject matter expert for transportation master data integrity in TMS.

Statement services representative vs player services representative skills

Common statement services representative skills

Customer Service, 100%

Common player services representative skills

Guest Service, 15%
Data Entry, 11%
Customer Service, 9%
Casino Floor, 8%
Reservations, 6%
Excellent Guest, 6%

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Office and Administrative Industry
Statement Services Representative
Statement Services Representative vs Player Services Representative

Updated January 8, 2025

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