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  • Technical Product Support Specialist

    Digilock

    Support specialist job in Houston, TX

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $34k-69k yearly est. 1d ago
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  • HSE SPECIALIST

    CTCI Americas Inc. 4.0company rating

    Support specialist job in Houston, TX

    Develops HSE information packs for main subcontractors, and associated safety campaign material. Maintains the project training plan and associated records. Analyzes and reports HSE performance statistics in accordance with company and group requirements. Maintains the project risk register and reports status of actions. Establishes and maintains register of project audit findings and reports close out status of findings. Develops HSE presentations. Prepares HSE status reports. Develops, reviews, and updates HSE deliverables. Identifies trends regarding the recurrence of accidents and incidents and provides feedback as necessary. Duties/Responsibilities Receives very limited direction on new assignments and acts independently to develop methods and procedures. Receives direction from Construction and/or Project Manager. Develops and implements Project's HSE initiatives and programs. Capable of advising other groups on small to very complex projects from start to finish. Uses job-specific expertise to contribute to the objectives of the organization. Works on complex problems which require analysis and evaluation. Independently makes decisions and is responsible for the outcome. Plans individual work to accomplish objectives. Continuously improves efficiency and performance. Review existing policies and procedures, making recommendations for improvement. Supervises the development of new HSE policies and procedures to meet Project and overall CTCIA needs. Utilize CTCIA audit protocols for all project locations. Participate in incident investigation and root cause analysis processes and prepare required report(s). Assist supervision and craft crews in the planning, recognition, evaluation, and mediation of risks in projects. Gain knowledge and understanding of applicable legislative, client, and CTCIA requirements for the project. Engage in the HSE Training process for the Project. Communicate effectively and regularly with Project supervisors and employees. Provide injury care and case management reporting Assist with implementation of the CTCIA Drug & Alcohol Program. Support the needs of the Project HSE Department. Participates willingly as a team member, contributes individual share of work, and may be called to perform other work-related duties as assigned. Required Skills Extensive knowledge of OSHA General and Construction Standards. Seeks expertise, advice, and perspectives from a variety of sources internally and externally. Involves others in solving problems. Nationally recognized certifications (CSST, CSP, ASP. CHST, or OHST) and/or Degree in Occupational Safety & Health or related field. Understanding of basic construction work practices. Excellent written and verbal communication; includes use of proper grammar, spelling, etc. Excellent computer skills, to include working knowledge and familiarity with Microsoft Word, Excel, and PowerPoint. Maintain relationships with internal organizations (e.g., engineering, constructions, and subcontracts), Client, and subcontractor to coordinate technical/scientific issues and implementation of HSSE functions into project proposals, designs, and construction plans. Actively seeks feedback from customers and takes action to improve processes. Builds trust, credibility, and respect quickly across all levels of the organization in the Office and CTCIA. Works to find professional resolutions for conflicts. High level of integrity for reporting as well as upholding company policy, personal activities, to independently manage multiple HSE related tasks or new assignments. Ability to objectively audit compliance in the workplace, understand the results and develop mitigation for items found out of compliance. Maintains contact with other professional personnel, colleagues, and organizations in government and industry to keep abreast of changing requirements and/or advancements in HSE. Has a network of outside experts to resolve technical problems in area of expertise. Member of technology organization (i.e., ASSP councils and committees) Occasional travel may be required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, or comparable publications. Ability to write reports, business correspondence, and procedure manuals. Education and Experience Extensive knowledge of OSHA General and Construction Standards. BA or BS degree in engineering or specialized scientific field (Safety, Industrial Hygiene, Public Health) or process, and mechanical engineering. Minimum of 10 years of relevant work experience with at least 4-6 years of supervisory experience. This position is often referred to as the Lead HSE. Nationally recognized certifications (CSST, CSP, ASP, CHST, or OHST) and/or Degree in Occupational Safety & Health or related field High school diploma or GED, with very extensive practical work experience with the discipline performing the responsibilities associated with this position (this candidate should have more than enough work experience for this position). CPR/AED/First Aid qualified, OSHA 500 Trainer (or within 1 year), and other training specified by the HSE Manager. Physical Requirements Ability to walk, stand, and move about the job site for extended periods of time Ability to bend, stoop, kneel, crouch, and reach to inspect work areas, equipment, and work practices at various heights and positions. May be required to lift and carry items weighing no more than 25-50 pounds. Must be able to move in and around confined spaces and uneven areas. Must be able to climb and maintain balance on stairs, ladders, scaffolds, and steel framework. Must be able to adequately hear and respond to voice commands and alerts from other employees, alarms, and other job-related noises. Pay range and compensation package Pay Range is depending on experience Medical / Dental / Vision plans Basic Life & AD&D - company paid STD / LTD - company paid EAP Program - company paid 401k Program - with company match Equal Opportunity Statement CTCIA is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. All employment decisions are made without regard to these factors. We encourage individuals from all backgrounds and experiences to apply, as we believe a diverse workforce fosters innovation and success.
    $42k-76k yearly est. 3d ago
  • Architecture Specialist

    SLI Group, Inc. 4.3company rating

    Support specialist job in Houston, TX

    SLI Group, Inc., established in 1976, is a Texas-based integrated design-build firm serving civic and financial institution clients. We design and build fire stations, schools, churches, and bank branches across Texas. We are hiring a full-time Architectural Production and Rendering Specialist to support our architectural and marketing teams with Revit and AutoCAD production and exterior renderings. This is a fast-paced, in-office role for a technically strong production professional who enjoys collaborative work and high-quality visual output. Responsibilities Create exterior renderings for client presentations Build and maintain Revit and AutoCAD models Assist with architectural drawing production Support marketing and proposal teams Requirements Proficiency in Revit and AutoCAD Experience producing exterior renderings Ability to work in a fast-paced, collaborative office Licensure not required. Experience with SketchUp, Lumion, Enscape, or similar tools is welcome. What We Offer Generous starting salary 401K, medical, dental, vision, life and disability insurance Paid time off Maternity and paternity leave Profit sharing based on personal and company performance Long-term career growth and advancement Merit-based culture that recognizes initiative and results
    $42k-76k yearly est. 2d ago
  • Desktop/Lab Systems Support Technician

    Teksystems 4.4company rating

    Support specialist job in Baytown, TX

    Our clients Customer Solution provides best-in-class customer service and IT solutions that enable our business customers to win in the markets they compete. This role will support the Baytown Technology and Engineering Complex (BTEC) by delivering technical solutions, process improvements, and seamless support for lab environments. You will interface with local and global IT service partners and collaborate with CX regional teams (Americas, EAME, AP) to ensure reliable, secure, and cost-effective IT operations. This position offers exposure to a breadth of opportunities across infrastructure, applications, business analysis, and process engineering, working closely with business customers in Upstream, Downstream, Chemical, and Corporate functions to understand their needs and deliver increased business value through innovation and advanced technology. Key Responsibilities: Provide operational support for BTEC labs, including: Management of Lab, LAN, and local non-domain user accounts. Administration of lab-related computer systems and technical projects. Support domain migration of lab machines from legacy domains to secure research domains. Maintain and reconcile lab inventory (evergreen process). Test and implement application virtualization, moving toward VDI solutions. Collaborate with lab technicians and vendors for technical solutions, upgrades, and preventative maintenance on instrument control applications. Ensure strong documentation and adherence to security and compliance standards. *Skills* Desktop, Windows, Office 365, Windows 10, Support, Troubleshooting, Hardware, Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7, Deployment, Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop hardware *Top Skills Details* Desktop, Windows, Office 365,Windows 10,Support,Troubleshooting,Hardware,Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7,Deployment,Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop *Additional Skills & Qualifications* Required Skills & Qualifications: Operating Systems Expertise: Experience supporting multiple Windows OS versions (XP, 7, 10, 11), including specialized modes (kiosk, test mode, SMBv1). Networking Knowledge: Understanding of IP addressing, DHCP vs static, multi-NIC configurations, and proxy setups. Hardware Familiarity: Ability to work with PCI cards, serial adapters, and related device drivers. Remote Management: Proficiency in Active Directory and Remote Desktop. Strong troubleshooting, communication, and customer service skills. Ability to read and understand scripting languages (basic scripting skills are a plus). Excellent documentation practices. Nice-to-Have Skills: VMware Workstation and vSphere experience. SCCM/MECM for system management. Familiarity with virtualization technologies and VDI environments. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Baytown, TX. *Pay and Benefits*The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Baytown,TX. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-35 hourly 7d ago
  • MRSGM NA Client Support, Surety Bonds - TEMP

    Munich Re 4.9company rating

    Support specialist job in Houston, TX

    Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We are seeking a Temporary Employee - Client Support, Surety Bonds to join the Roanoke Insurance Group division as a hybrid employee in our Houston, TX office reporting to the Regional Product Manager, Surety Bonds. Job Profile * In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business * Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager * Utilize all available resources in order to properly obtain/maintain underwriting information * Maintain follow-up system to ensure requests are processed timely * Create and maintain positive relationships with customers and peers * Provide backup support, as requested Job Requirements * Bachelor's Degree Preferred or equivalent work experience * Excellent time management, customer service and interpersonal skills * Strong communication skills (written, verbal and listening) * Well organized with an aptitude for details * Able to work independently while taking ownership of a task through completion The rate anticipated for this position is $20/hour. About Us MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees. SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence. RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains. At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply Now Save job
    $20 hourly 5d ago
  • Peer Support Specialist

    Unitedhealth Group 4.6company rating

    Support specialist job in Houston, TX

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions. The Peer Support Specialist serves as subject matter content experts for state meetings surrounding policies for family and peer services. Schedule: Monday through Friday between the hours of 8:00 am to 6:00 pm Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with a home-based office. You will work from home when not in the field. Location: Houston, Texas and surrounding communities in Texas Local travel up to 75% and mileage is reimbursed at current government rate. If you reside near Houston, Texas and surrounding communities in Texas, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency As directed, serve as a designated member of Internal subcommittees Participate in Optum and Health Plan Quality Review processes Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities As requested, provide support to consumer or family members in making needed appointments Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group Assist and support consumers and family members with Grievance processes Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support Respond to concerns and questions from consumers and families Participate in Treatment planning with consumers and families who request that support Work with community agencies along with and/or on behalf of consumers and families Provide feedback about Treatment planning development based on their interactions with other consumers and families Advocate on behalf of the consumers and families Provide peer support to consumers and family members at critical points in their treatment process Enter documentation of all interactions into the documentation platform Serve as liaison between Optum, the Health Plan and those who use services Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives Extensive work experience within own function Works independently May act as a resource for others Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) or 4+ years case management experience Possess active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Texas OR be able to obtain Peer Support Specialist certification within 12 months of employment 1+ years of working knowledge of community resources 1+ years of experience demonstrated understanding of the principles of recovery and resiliency and own lived experience 1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications Reside within a commutable distance to Houston, TX and surrounding communities in Texas and reside within the state of Texas Ability to travel 75% of the time within 60 miles of territory assigned and Reliable transportation, with a current and non-restricted state of Texas Driver's License and State-required insurance Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Associates degree or higher Completion of Whole Health Action Management Training Ability to facilitate training events Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care team Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RED, #RPO
    $20-35.7 hourly 7d ago
  • Equine Specialist

    Zoetis, Inc. 4.9company rating

    Support specialist job in Houston, TX

    States Considered: Texas Role Description The US Equine business focuses on delivering maximum value to customers through portfolio solutions and strong partnerships. Zoetis provides more than medicines and services-we support customers through: A direct sales field force Aligned technical services teams Valueadded solutions that differentiate us from competitors The Equine Specialist manages the Zoetis Equine business with distributors, veterinarians, dealers, and horse owners within the assigned territory. A strong understanding of the equine market and its dynamics is highly advantageous. This role requires travel and overnight stays. Position Responsibilities Call on Equine and Mixed Animal Veterinarians, Dealers, and Distributor Representatives Quantify and qualify differences among Zoetis products and competitor products Utilize strong presentation skills to conduct educational training and producer seminars Build relationships and influence within key trade channels, including: Veterinarians Distributors OTC dealers Farm personnel University personnel Work closely with Equine distribution partners to drive sales results Manage a broad geographic area with a diverse customer base to achieve sales targets and business objectives Build trust with customers through reliability, credibility, and consistent followup Conduct territory planning and priority setting through data analysis, resource utilization, and execution of business plans Maintain technical and commercial knowledge, including: General equine industry knowledge Indepth Zoetis product knowledge Business and financial acumen of the local customer base Demonstrate teamwork by sharing, collaborating, and acting as a team player Perform other duties and responsibilities as assigned Education & Experience Undergraduate degree (BS/BA) required; equivalent experience considered A master's in Animal Science or a related field is a plus Minimum experience requirements: Associate Equine Specialist: 6+ months of equinerelated experience Equine Specialist: 2+ years of equinerelated experience Senior Equine Specialist: 8+ years of equinerelated experience Animal health experience and equine industry knowledge preferred Ability and willingness to travel overnight at least 50% of the time, including some weekends Technical Skill Requirements Indepth product and disease knowledge Excellent written and oral communication skills Proficiency in PowerPoint, Excel, and Word Physical Position Requirements Valid driver's license required Willingness to drive to customer locations across the defined geography (horse, clinic, and dealer facilities) Ability to work on equine farms Willingness to work with animals, including husbandry, treatment administration, and product administration education Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $93k-123k yearly est. 5d ago
  • Technical Specialist, Demo Environment Support (Benefits Administration & AWS)

    Empyrean 3.7company rating

    Support specialist job in Houston, TX

    The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote
    $40k-66k yearly est. 39d ago
  • Tier 1, IT Help Desk Support

    Centre Technologies 3.8company rating

    Support specialist job in Houston, TX

    We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required
    $55k-85k yearly est. Auto-Apply 3d ago
  • IT Help Desk Support (Level 1)

    Employer Flexible 4.3company rating

    Support specialist job in Houston, TX

    Employment Type: Full-Time Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations. Job Summary: We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site. Set up, maintain, and support laptops, desktops, and peripheral equipment. Troubleshoot hardware, software, and basic network-related problems. Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation. Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology. Coordinate hardware rotation and ensure proper endpoint maintenance. Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions. Collaborate with IT team members to improve processes and enhance the overall end-user experience. Stay up to date with emerging technologies, tools, and best practices in IT support. Qualifications: 1-3 years of experience in IT support or help desk roles. Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting. Familiarity with Windows and mac OS operating systems. Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts. Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus). Excellent problem-solving skills with strong attention to detail. Strong communication skills and a customer-service-oriented mindset. Ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Education and Certifications: Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus. Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience. Why Join Us? Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement. Be part of a supportive and diverse team environment that fosters professional development. Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off. Engage in meaningful work that directly impacts the success and growth of businesses
    $36k-52k yearly est. Auto-Apply 12d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Houston, TX

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $64k-88k yearly est. 8d ago
  • Technology Support Specialist

    Sunnova Energy Corp 4.6company rating

    Support specialist job in Houston, TX

    Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation. The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints. Accept and/or initiate the minimum required number of calls daily. Help CSS I through passive education on responses to customer system complaints. All TSS are expected to provide extensive and exceptional customer service. A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team. A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures. A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues. Effective gains the customer's cooperation to work through the troubleshooting process. Proactively learns new technology related to Sunnova products. Perform any other duties as assigned. Minimum Requirements High School Diploma is a minimum requirement. Minimum 3 years' experience in a customer service role supporting technology troubleshooting. Ability to work at a computer and talk on the phone for 6-8 hours per day. Strong written and verbal communication skills. Detail oriented with the ability to multi-task. Strong problem-solving skills. Ability to work as a team member and interact with other departments. Ability to work under pressure with strict time deadlines. PC skills: Microsoft Office - Excel, Word, & Outlook required. Flexible schedule, willingness to work weekends and/or evening shifts. Preferred Qualifications A Bachelor's Degree is preferred. Previous call center experience preferred. Bi-lingual (English and Spanish) preferred. Salesforce.com experience is preferred. Working Conditions Open-office environment Ability to work extended hours when is required. Benefits Sunnova offers a generous employee reward package that includes: Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. Competitive compensation & annual bonus Paid time off, including 10 holidays and Paid Parental Leave Complimentary garage parking in Houston We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Life Support Operator

    Landry's

    Support specialist job in Houston, TX

    Overview JOIN A WINNING TEAM! Life Support Operator This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude 1-2 years previous marine experience Basic mechanical, carpentry, plumbing and electrical skills Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Tipped Position This position does not earn tips Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude 1-2 years previous marine experience Basic mechanical, carpentry, plumbing and electrical skills Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
    $25k-43k yearly est. 8d ago
  • Technology Support II - Production Support

    JPMC

    Support specialist job in Houston, TX

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry
    $36k-66k yearly est. Auto-Apply 60d+ ago
  • Professional Application

    Barbers Hill Independent School District (Tx

    Support specialist job in Mont Belvieu, TX

    Please fill out this application if you wish to be considered for a future professional position. These positions include administrator, teacher, counselor, speech therapy, librarian, nurse or diagnostician. You must be certified or within six months of completing certification to apply. If you wish to be considered for a specific posted position, you must attach your application to each posting.
    $71k-107k yearly est. 57d ago
  • Lead Specialist - Application Support and DevOps

    Energy Transfer 4.7company rating

    Support specialist job in Houston, TX

    Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning over 12,000 strong organization as we fuel the world and each other! Summary: Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background. Essential Duties and Responsibilities: * Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed) * Maintain build processes, deployment strategies, and process automation. * Install and coordinate installation of patches and releases to development, test, and production systems. * Improve application delivery using containers, orchestration, and configuration management tools. * Assist business teams and vendors with application installations and upgrades. * Support and maintain application infrastructure (servers, network topology, authentication, high availability). * Provide Segregation of Duties support - Administer server access, accounts, audit controls, and reports. * Stay up to date on current technologies, recommend strategies, and tools. * Coordinate and facilitate meetings, document key decisions, risks, and issues. * Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility. * Availability to support after hours on business-critical projects and tasks. Requirements: Education and/or experience, knowledge, skills & abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: * 5+ years of relevant experience with application support and development. * 3+ years of experience using DevOps practices, tools, frameworks. * Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing * Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro. * Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes. * Quickly learn new skills and technologies. * Experience working with the following technologies (1 or more in each category): * Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise * Build and dependency management: Maven, Gradle, Ant * Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript * Source Control: Git, SVN * Microsoft T-SQL or PL/SQL * Excellent analytical and critical thinking skills and strong organizational skills. Required experience is commensurate with the selected job level: * The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience * The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience * The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience Preferred Qualifications: * Previous experience in Oil & Gas industry. * Experience with monitoring tools: Grafana, Datadog, Splunk. * Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro. * Some coding experience with .Net, Java, Python, or equivalent. * Past experience working within change management processes and tools such as ServiceNow Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional overnight travel may be required.
    $36k-54k yearly est. 33d ago
  • Paralegal Support Services Specialist

    Kahana & Feld LLP

    Support specialist job in Houston, TX

    Description: The Paralegal Support Services Specialist will provide support across multiple practice groups within the firm. In addition to performing standard paralegal duties, this role is responsible for paralegal triage, covering planned and unplanned absences (PTO, leave), assisting with trial and project overflow, and ensuring continuity of legal support across departments. Duties and Responsibilities Perform administrative duties, including scheduling appointments, hearings, and deadlines; organizing case files; and managing logistics. Draft, edit, and manage legal documents (e.g. pleadings, discovery, correspondence). Assist with legal research, cite-checking, and document review, as needed. Coordinate and track filings with state and federal courts and understand electronic filing processes for various courts. Manage case files and maintain document databases. Maintain a working knowledge of the code of civil procedure, civil code, local rules, and courtroom rules and procedures. Respond to urgent or last-minute requests that come into the Paralegal Triage email, for paralegal assistance across practice groups. Prioritize and allocate time effectively to handle simultaneous demands from different practice groups. Provide seamless coverage for paralegals on vacation, medical leave, or other absences. Step into active cases and projects with minimal transition time. Ensure continuity of client service and adherence to deadlines during coverage periods. Assess and communicate workload issues and capacity to the Paralegal Manager When required, assist with trial preparation and logistics, including exhibit preparation, witness binders, and evidence tracking. Provide in-office or on-site trial support as needed. Support legal teams during high-demand phases of litigation or transactions. Fill temporary gaps in paralegal staffing due to turnover or staffing transitions. Rotate across practice areas as needed to meet business demands. Work closely with the Paralegal Manager to assess where support is most critically needed. Accurately document and bill for all billable and non-billable work and tasks according to billing procedures, ensuring that annual billable hour requirements are met. Attend paralegal meetings and other meetings as required. Perform other duties and projects as assigned. Qualifications: Bachelor's degree preferred, or equivalent experience working in a legal environment; JD degree is a plus. 3+ years of paralegal experience in a law firm setting. Litigation and insurance defense experience preferred. Prior experience in multiple practice areas a strong plus. Demonstrated knowledge of and experience with all stages of litigation, including pre-trial, trial, and post-trial procedures. Ability to adapt quickly and work effectively across multiple teams and practice groups. Strong organizational, multitasking, and communication skills. Proficiency with legal software. Comfortable in fast-paced and high-pressure environments, especially around trial deadlines. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Equal Opportunity Employer Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Non-Exempt Supervisory Responsibilities None Work Location In-Office. Hybrid after 90-days of employment Work Schedule 8:30-5:30pm Monday-Friday. Occasional weeknights, weekends, and holidays, as needed to meet firm's needs. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation. Travel 5-10% domestic travel by car and by plane. Requirements:
    $29k-55k yearly est. 1d ago
  • QUVA: Technical Operations Production Support Specialist

    Elevated Resources

    Support specialist job in Sugar Land, TX

    This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs. Responsibilities may include: Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments. Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis. Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics. Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for routine production Generate change control documentation as necessary to support introduction of new products or process improvements Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations. Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required Provide experienced input for continued process improvement initiatives. Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
    $53k-95k yearly est. 60d+ ago
  • Production Technician I - Clean Room Support 2nd Shift

    Quva 4.5company rating

    Support specialist job in Sugar Land, TX

    Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: Support cleanrooms, formulations, ILP, and compounding Assist in preparation, transportation, labeling, production, and processing of materials Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards Maintain Aseptic Gowning Qualification to support cleaning Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) Manage FEFO of chemicals, pulling expired ones monthly Complete documentation of activities in accordance with established procedures Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: Promote active listening with team members and enjoys collaboration Effectively and productively engages with others and establishes trust, credibility, and confidence with others Are Customer Oriented Take initiative to identify problems and opportunities Minimum Requirements for this Role: A High School diploma or equivalent Able to successfully complete a background check Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds Able and willing to follow strict clothing and accessory rules to support our sterile operating environment 18+ years of age Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: Experience in a role requiring repetitive tasks Experience in a pharmaceutical manufacturing environment Experience with Good Documentation Practices (GDPs) 1-year of pharmaceutical manufacturing CPhT Certification ACPE Sterile Certification Benefits of Working at Quva: Set, full-time, consistent work schedule Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year Occasional weekend and overtime opportunities with advance notice National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.” California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
    $36k-65k yearly est. 45d ago
  • Surety Underwriting Support Specialist

    Insight Global

    Support specialist job in Houston, TX

    The Underwriting Assistant supports Underwriters and communicates with agents and their customers. This role requires strong organizational skills, attention to detail, and the ability to apply past knowledge to new situations. Key duties include preparing surety bond documents accurately and promptly, receiving and applying payments, and delivering bond documents to principals. Teamwork and shared responsibilities are essential. Job Responsibilities - Support Underwriters directly - Prioritize calls and emails for surety bonds - Communicate bond requirements to agents - Organize and document bond files for approval - Accurately accept and apply payments - Monitor system emails and actions required - Oversee issuance, renewal, maintenance, and invoicing of Direct Billed bonds - Process and edit system forms and letters - Track compliance and follow-up procedures - Resolve customer issues promptly - Update principal or agency information - Assist with agency billing and accounting issues - Maintain and identify attachments to bond files - Cancel bonds and calculate return premiums - Answer phones and perform reception duties We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 6m-1yr experience with: Microsoft office suite (excel, outlook, teams) Data entry and Customer service Write logical email (technical writing) Basic math skills Banking or mortgage experience (processing or closers) Bachelors (finance or accounting major)
    $35k-51k yearly est. 5d ago

Learn more about support specialist jobs

How much does a support specialist earn in Houston, TX?

The average support specialist in Houston, TX earns between $27,000 and $73,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Houston, TX

$45,000

What are the biggest employers of Support Specialists in Houston, TX?

The biggest employers of Support Specialists in Houston, TX are:
  1. Spring Branch Isd
  2. UnitedHealth Group
  3. Molina Healthcare
  4. Coalition for Asian American Children and Families
  5. Houston Community College
  6. Destinytravel
  7. Anywhere, Inc.
  8. The Menninger Clinic
  9. Fugro
  10. NextEra Energy
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