Support specialist jobs in Marysville, WA - 1,222 jobs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world's most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products. Job Summary At National Products Inc, the Sales Support Specialist is a key role in the Sales Operations team connecting our customers with the things they need. Grow your Inside Sales CRM experience within a strong and established structure by focusing on order management and demand planning assistance for Fortune 500 companies. Our Sales Support Specialists work as a team to enhance customer success. Demand for RAM Mounts is at an all-time high and we want to capitalize on new market opportunities by reducing order friction and inspiring customers' new orders. Specific Duties Processing Purchase Orders and Order Revisions as backup Order Entry Capturing and updating precise and relevant customer details in our ERP software Supporting NPI's Account Management team on customer-specific solutions Provide order status updates and support customer requests Supporting operational process improvements to adhere with our ISO:9001 Quality system Proactively refine best practices to improve efficiencies of sales team Draft, update, and maintain Standard Operating Procedures (SOPs) to ensure clarity, accuracy, and alignment with current operational practices. Manage hundreds to thousands of customer support tickets weekly to prioritize customer needs. Skills and Qualifications Data entry experience requiring a high degree of accuracy Able to read and understand discrete PO's and communication skills to resolve discrepancies Production operations mindset, embracing FIFO/MTO order management principles Experience collaborating with buyers for forecast and discrepancy resolution between ERP and CRM systems Strong web-based application skills for support ticketing Clear verbal and written communication skills Highly organized task management skills Excellent time management and efficiency focus Education and Qualifications High school diploma required Work experience within just-in-time-delivery Original Equipment Manufacturing preferred Inside sales experience preferred Hourly Range: $25.00 - $30.00 Benefits Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: Onsite A drug screening will also be required (THC or Marijuana not screened during pre-employment test).

Under the general supervision of the Culinary Arts staff, the position provides operational and instructional support for the Culinary Arts Department's modules. The position primarily involves purchasing equipment, supplies, and food for both kitchens in the Culinary Arts Department., It also includes collaborating on the instruction of the Receiving & Storage and Purchasing modules for students. This includes hands-on and verbal instruction on purchasing, receiving, storing, maintaining, and sanitizing food, supplies, and equipment. This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education. For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled. Responsibilities Include, But Are Not Limited To: * Weekly, communicate with all faculty to determine what instructional materials or activities are needed for the following week. * Receive and provide storage of products. * Work daily with the purchasing students to ensure the product is available for production. * Purchase all food, supplies, and equipment for the Culinary Arts Department. * Weekly food purchases from local retailers for isolated purchase needs. * Maintain and track all aspects of inventory control. * Provide hands-on, verbal, and written instruction to the Culinary Arts Department in all areas of the kitchen, which may include food preparation and basic formulas used in the Foodservice industry. * Responsible for fulfilling student and staff requisitions * Maintain records and reconcile P-Cards on time. * Maintain and manage cleaning schedules. * Maintain all kitchen records, including student, staff, and occupancy permits; equipment purchases; and other state-required documentation. * Maintain the herb garden. * Set up and shut down the Culinary Arts kitchens for daily operation. * Prepare classroom materials and equipment for use. * Write and execute policies and procedures. * Research new products, purveyors, equipment, and other resources needed for the program. * Model appropriate professional behavior. * Model professional culinary skills, including workflow and time management. * Prepare and/or assist with special projects. * Maintain a flexible schedule, as the position works across multiple areas. * Provide administrative support for office procedures, budget tracking, billing and invoicing, CTCLink, marketing, and liaison with college departments. * Responsible for daily deposits. REQUIRED QUALIFICATIONS: * Two-year Culinary Arts degree or equivalent education. * Three years of experience working in the food services industry. * Experience in purchasing and maintaining products in a food service establishment. * Excellent communication skills, both oral and written. * Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities. * Experience directing the work of others. * Proficiency using a computer, Microsoft Office, Google Suite, the Internet, and email. PHYSICAL WORK ENVIRONMENT: Excellent communication skills, both oral and written, are required. This includes the ability to speak clearly, fully comprehend written and spoken English, and communicate with people for whom English is a second language. The position requires instructing others in a classroom setting, producing clearly written documents, and lifting up to 50 pounds. The ability to use a computer, a ten-key, and to fully operate restaurant equipment is required. Some work will be performed in a noisy environment, requiring speaking loudly to be heard above the ambient noise level. WORK SCHEDULE: 40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events. COMPENSATION: Salary is range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year). CONDITIONS OF EMPLOYMENT: * You must document your citizenship or employment authorization within three days of hire. * Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position. * All new positions are contingent upon funding. * At this time, Edmonds College does not sponsor H1-B Visas. * Complete, sign, and submit Declaration Regarding Sexual Misconduct APPLICATION PROCEDURES AND REQUIRED DOCUMENTS: All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete: * Cover letter that addresses the required qualifications * Current resume * Names and contact information for three references. * For veterans' preference, please scan and attach your DD214, Member-4 Form Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system. ABOUT THE COLLEGE: Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit **************** EEO/AFFIRMATIVE ACTION STATEMENT: The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************. JEANNE CLERY STATEMENT: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at ********************************************************************************************************* Apply for Job * Explore Jobs * Sign In * New User

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Position The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling. In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives. What You'll Do Core IT Support & Operations * Provide first- and second-line IT support for Seattle-based and remote employees * Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices * Administer identity and access management through Okta (user lifecycle, MFA, access requests) * Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools * Assist with onboarding, offboarding, and role changes * Support SaaS license management and inventory tracking * Document processes and continuously improve IT workflows * Collaborate with global IT and cross-functional teams Security & Compliance Support * Assist with annual SOC 2 and ISO 27001 audit cycles * Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms * Support periodic control testing and playbook validation * Monitor and escalate security-related alerts and issues in partnership with Security * Help ensure security controls and IT best practices are consistently applied How You'll Spend Your Time * 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration) * 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support) * The exact balance may shift by quarter depending on audit cycles and company priorities Qualities that will make you successful: * Strong IT support fundamentals and comfort handling day-to-day operational work * Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management. * Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation. * Organized and methodical, especially when handling documentation and evidence * Analytical and resourceful when navigating technical systems to solve problems * Comfortable working with both technical and non-technical stakeholders * Clear communicator who sets expectations and follows through * Curious, collaborative, and motivated by improving internal systems The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. How We Invest in You Compensation & Ownership * Base Salary: $45,000-$81,000 * Equity Compensation: ownership aligned with your impact and the company's growth * Compensation is determined by role scope, skills, experience, location, and market data. Benefits & Support * Employer-sponsored Insurance * Medical, dental, and vision (PPO & HDHP); 50% dependent coverage * Health, flexible spending, and dependent care accounts * Life, AD&D, and accident coverage, with company-paid life and long-term disability * 401(k) with 3% company match (via Fidelity) * Flexible vacation policy and paid company holidays * Paid parental leave * Work-from-home equipment stipend * $1,000 annually to invest in your learning and growth * $1,000/year in charitable donation matching * Team lunch 2x per week This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ's computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for an IT Help Desk Technician. As an IT Help Desk Technician, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems. In this role, you will be responsible for receiving, prioritizing, documenting, and actively resolving end-user support. In addition, maintain industry-standard IT hardware, software, network, and mobile technology. The successful candidate will be self-motivated and driven, display excellent interpersonal skills and strong attention to detail, and thrive in a fast-paced, challenging environment. Responsibilities: Provide comprehensive IT support to over 1100 global users. Perform one-on-one end-user problem resolution via phone, instant messaging, and in-person interactions. Configure and deploy end-user desktop hardware, software, and peripherals. Setup audio visual equipment for onsite meetings and earnings calls using Zoom. Maintain, support and troubleshoot Neat Audio Visual equipment in offices. Provide support to C-Level executives within Bothell and College Park Offices. Train and continually support Tier I and II HelpDesk technicians. Handle escalated complex or time-sensitive issues. Provide hardware and application orientation and training sessions for new and existing IonQ employees when needed. Provide comprehensive support for the user environment, including mobile device management, printing services, asset tracking, and daily workflow optimization. Exhibit exceptional customer service and communication skills. Provide professional, empathetic assistance to address complex inquiries and ensure customer satisfaction. Utilize advanced problem-solving and analytical abilities to make informed decisions for resolving complex technical issues and improving help desk operations. Develop and maintain comprehensive technical documentation and processes for the team. Maintain extensive knowledge of IT hardware and applications to provide comprehensive support and troubleshooting across diverse technologies. Support Tier IV staff and IT Leadership as required. Demonstrate high proficiency in incident, service, and change management. You'd be a good fit with: Bachelor's degree in IT or equivalent experience in end-user service desk support. 3+ years of IT experience in a similar role, working with ITSM tools (Jira). An understanding of IDP and MDM concepts and application of these technologies in a modern IT environment. Working with different manufacturers for warranty repair work (Dell, Boxx, Apple). Extensive experience supporting current hardware, software, and technologies. Experience supporting SAS applications and collaboration tools (Jira, Confluence, Slack, Zoom). Proven ability to work in a collaborative, team-oriented environment. Exceptional interpersonal skills include rapport building, active listening, and questioning. You'd be a great fit with: Understanding of SSH/RDP OS protocols and its use-cases Strong written and verbal communication skills. Strong experience in Linux, Windows and MacOS environments. Proficient in Google Workplace application support. Knowledge of endpoint security solutions like CrowdStrike. Familiarity with virtualization and cloud environments is essential (Parallels and VMware). A solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) is required. Excellent analytical and problem-solving skills with the ability to conduct research and root cause analysis. Independent worker with strong motivation who can thrive in a team environment. Ability to communicate effectively with both technical and non-technical audiences. Strong organizational skills in a fast-paced environment. Commitment to compliance and confidentiality. Location: This role will be based on-site at our office in Bothell, WA. Travel: Up to 30% domestic and/or International Job ID: 1257 The approximate base salary range for this position is $99,782 - $130,641. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don't let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available. In this role, you will: Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Show precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Join Everglade Works Where IT Support Meets Innovation! Are you an IT Support Specialist looking for a remote opportunity where your skills are valued, your work makes a real impact, and you're part of a forward-thinking tech-driven company? At Everglade Works, we dont just offer jobs we build careers in IT where growth, innovation, and support go hand in hand. If you're passionate about problem-solving, customer service, and technology, we want you on our team! Position: Remote IT Support Specialist Location: Remote (USA-based candidates only) Pay: $40 - $55 per hour Employment Type: Full-Time / Part-Time (Flexible Scheduling Available) What You'll Do: Provide top-notch technical support Assist customers and internal teams with hardware, software, and network troubleshooting via phone, email, and remote access tools. Diagnose and resolve IT issues Identify problems, implement solutions, and escalate complex issues when necessary. Maintain system efficiency Monitor and optimize system performance, ensuring seamless IT operations. Set up and configure devices Support end-users with workstation setups, software installations, and updates. Security & Compliance Ensure cybersecurity best practices and compliance with company policies. Documentation & Reporting Maintain accurate records of support tickets, troubleshooting steps, and resolutions. Collaborate with IT teams Work closely with engineers and developers to enhance IT infrastructure and provide user-friendly solutions. Stay ahead of technology trends Participate in training sessions and stay up to date with the latest IT developments. What We are Looking For: Experience At least 2+ years in IT support, technical support, or help desk roles. Technical Expertise Proficiency with Windows, mac OS, Linux, cloud-based platforms, and enterprise IT systems. Networking Knowledge Understanding of TCP/IP, VPNs, DNS, firewalls, and remote access tools. Problem-Solving Skills Ability to troubleshoot and resolve technical issues efficiently. Customer Service Excellence Strong communication skills and a customer-first mindset. Certifications (Preferred but Not Required) CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent. U.S. Residency Requirement This role is open to U.S.-based candidates only due to compliance and security regulations. Why Join Everglade Works? At Everglade Works, we believe in investing in our people. Heres what you can expect when you become part of our team: Competitive Pay Earn $40 - $55 per hour based on experience and expertise. Flexible Work Schedule Choose full-time or part-time options that fit your lifestyle. Comprehensive Benefits Health, dental, vision, and life insurance for full-time employees. Generous PTO & Paid Holidays Because work-life balance matters. 401(k) with Company Match Secure your future with our retirement plan. Professional Growth Opportunities Training, certifications, and career advancement programs. Cutting-Edge Technology Work with the latest IT tools and innovative solutions. Collaborative & Inclusive Culture Be part of a team that values diversity, teamwork, and creativity. Home Office Stipend We support your remote work setup. How to Apply: Ready to elevate your IT career with Everglade Works? Submit your resume and a brief cover letter detailing your IT support experience and why you're the perfect fit for this role. We cant wait to meet you! Join us in shaping the future of IT support apply today!

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals. Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges. Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey. Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals. Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process. Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served. Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices. Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations. Ensure compliance with all state, federal, and local regulations governing peer support services. Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards. Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards. Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required. Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment. Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement. Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid. Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice. Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue. Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support. Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes. Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne. TRAVEL: Travel to the assigned nursing facility is required for this position. REQUIREMENTS: An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations. Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process. Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines. Tuberculosis (TB) screening with documented results, completed within the last (12) months. Up-to-date COVID-19 vaccination, if required by contracted nursing facility. Must have reliable transportation to travel to and from assigned nursing facilities. EDUCATION & EXPERIENCE: High school diploma or equivalent required. Completion of a peer support specialist training program. Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred. CERTIFICATES AND LICENSES: Certification as a Peer Support Specialist is required. ADDITIONAL DETAILS: This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility. WORKING ENVIRONMENT: This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients. Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body. Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle. Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately. Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment. Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position. Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff. ACKNOWLEDGEMENT: Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Competitive Earnings. Avoid “no-shows” when working in Skilled Nursing Facilities. Hands-on and Virtual Training and Supervision. Work-Life Balance / Flexible Work Schedule. A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more). 401k with company match. $22 -$25/hr DOE

Requirements Operational Provide timely and effective support to users' inquiries and technical issues through various communication channels (e.g., phone, email, ticketing system) Troubleshoot and resolve technical problems: Diagnose and resolve hardware, software, and network-related issues. Accurately log and document all helpdesk interactions, including issue details, troubleshooting steps taken, and resolutions provided. Identify and escalate issues that require additional expertise or resources to the appropriate technical teams or higher-level support personnel, ensuring timely resolution and customer satisfaction. Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues, resolutions, and best practices for future reference and self-service support. Configure and deploy wireless and desktop phone equipment. Also, handle the configuration and maintenance of voice mailbox systems and telecom-related reporting. Assist in ongoing system audits to evaluate the utility and efficiency of the system's resources and communication components, and their effectiveness in meeting business goals and strategies. Perform other duties and tasks assigned. Background & Qualifications Formal Education & Certification Associate's degree in computer science preferred or related field and 3-4 years related training and/or experience. Knowledge of network wiring and cabling standards, use of network switches and hubs. Knowledge of relational databases. A+, MCP or MCSE Certification preferred. Microsoft Business Solutions Dynamics GP experience preferred. Telephony experience a plus Knowledge & Experience Exceptional knowledge of computer hardware, including [desktops, laptops, servers, mobile devices, network appliances, phones, and tablets] Deep-seated experience with desktop and server operating systems, including [Windows 10/11, Windows Server 2016/2019, Mac OS] Extensive application support experience with [MS Active Directory, MS Office 365, Group Policies, SentinelOne, AuthPoint] and knowledge of programming languages, including [scripting PowerShell, or command line] Working knowledge of a range of diagnostic utilities, including [ConnectWise, Dell Diagnostics, Performance Monitor, Windows Event Viewer, Disk Utilities, Imaging Tools] Demonstrated progressive experience in the management of a technical support team. Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. Personal Attributes Must demonstrate passion and enthusiasm for computers and people; motivate and empower others to achieve Company goals. Outstanding Customer Service and communication skills, with a team-oriented philosophy. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Exhibit strong problem-solving skills, taking ownership of assigned tasks and demonstrating resourcefulness in finding resolutions. Ability to understand issues and make systematic and rational judgments based on relevant information. Demonstrate the ability to think critically and creatively to find innovative solutions. Proactively research and explore alternative approaches to resolve complex technical issues. Self-motivated, and able to work effectively with minimal supervision. Should enjoy a fast-paced, deadline, and goal driven environment. Experience in supporting a diverse range of users with a variety of technical skills. Capable of lifting/carrying 50 lbs. and occasionally up to 75 lbs.; moderate physical activity. Salary Description $28-$33/hr

Janicki Industries is an innovative, family-owned aerospace company located at the foot of the Cascades. We focus on engineering and manufacturing complex projects for companies in the aerospace, defense, and space industries. We are looking for a IT Help Desk Technician to join our growing team. This position is located on-site in Bellingham, Washington State. POSITION DESCRIPTION Helps Janicki employees with computing and communication issues related to computers, phones, printers, applications, and hardware. The position requires execution of the following essential job functions: * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and on-line requests for technical support * Documents, tracks, and monitors the problem using applicable systems and tools * May coordinate with other teams or departments to resolve user problems * Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals * Assists others with server and networking hardware installs * May train, coach or assist less experienced team members * Resolves moderate complexity user problems and ensures correct operation of personal computers * May perform system setups for new hires * Someone in this role can solve all Tier I help desk issues. May resolve some Tier II help desk issues of lower complexity QUALIFICATIONS * Due to our ITAR and EAR regulations, applicants must be a US Citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3). * This position requires the ability to obtain a U.S. Secret Security Clearance (U.S. Citizenship Required). Janicki will assist with gaining this access once employed. Special Access Program or other Government Access Requirements are mandatory for this position and requires candidate agreed to enter a Continuous Evaluation program. EDUCATION/EXPERIENCE * Associate Degree preferred with 2+ years of experience * Bachelors Degree preferred with 0+ years of experience * Must be familiar with Windows OS, PC hardware, and networking (A+ certification level) * Must have advanced knowledge of networking (Network+ certification level) and security (Security+ certification level). These certifications are not required. * Must be willing to work a flexible and on call after hours schedule. * Must have strong customer service skills and proficient oral and written communication skills. * Must be accommodating and flexible while maintaining priorities. * Must be able to work well independently and under pressure. ADDITIONAL INFORMATION * Wage range for this role is between $20 - $40 an hour plus a discretionary bonus, 401(k) matching, vacation, and health benefits. Employees can also receive additional pay for off-shifts, off-site work, and access pay. The range provided is Janicki's estimate of the base compensation for this role. Actual amount offered will be based on job-related and non-discriminatory factors such as experience, location, education, training, skills, and abilities BENEFITS * Medical, dental, and vision insurance with employer contribution * Disability insurance as well as Life/AD&D insurance * HSA (Health Savings Account) with employer contribution and FSA (Flexible Savings Account) * 401k with employer matching * Paid time off and paid holidays (including two floating holidays) * Education reimbursement program * Several shift options * Premium pay for off-shifts * Premium pay for security clearance if applicable Not sure that you'll be the perfect fit for this role? You should still apply! We'll review your application for other opportunities. We are always on the lookout for talented people! Janicki Industries is an Equal Opportunity Employer. Janicki Industries does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Janicki is proud to be a military friendly employer. Applicants or employees wishing to view a copy of Janicki Industries' Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at **************. As a federal government contractor and a recipient of federal funding, Janicki is required to abide by federal drug testing requirements (including preemployment drug testing for cannabis). Additionally, because of Janicki's work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. Perform system documentation maintenance and review in ConnectWise Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently Escalate service requests that require engineer-level support Enter time and expenses in ConnectWise according to company procedures Complete assigned training materials and blueprints on the ConnectWise University Work through project tickets and phases in ConnectWise as assigned by a Project Manager Enter all work as service or project tickets into ConnectWise Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. Customer Focus : The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. Communication Skills -Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. Problem-Solving Skills : The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. Adaptability -The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities Ability and desire to provide exceptional customer service Ability to act with a sense of urgency while paying attention to detail Ability to multi-task effectively and thrive in a fast-paced environment Ability to communicate in a positive, effective, and efficient manner Ability to work independently and as part of a team Ability to prepare, organize, and present information to groups of people Ability to match solutions to prospective client needs Ability to work after-hours and on-call shifts Technical skillset in hardware setup and troubleshooting Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: Minimum of one (1) year of experience in an IT bench, support, or consulting role Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting Minimum of one (1) year of experience providing excellent exceptional service directly to end users A BA/BS in related field is preferred One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid Frequently operates a motor vehicle while traveling to client site Frequently exposed to outside elements when traveling to client site Frequently sits and/or stands for long periods Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting Frequently work in a well-lit, tempered room Frequently views the computer to perform duties Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: Medical Insurance Dental/Vision Insurance Life Insurance Flexible Spending Account Options Supplemental insurance 401K with company match Profit Sharing upon goal attainment Paid Time Off Paid Holidays Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install (Canon/HP) Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install (Canon/HP) Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Employment Type: Full time Location: Renton, WA