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  • Exceptions Specialist

    ITCO Solutions, Inc.

    Support specialist job in Westlake Village, CA

    EXCEPTIONS SPECIALIST - Evening & Weekend Shift 7 Month Contract Westlake Village, CA( Onsite) Shifts: PM (4:00 pm to 11:00 pm PST) Mon- Friday Weekend (8:00 am to 4:00 pm PST) In this Exceptions role with Campaign Offices, you are the final line of defense for data accuracy. You will review voter signature packets and data entry to spot issues, connect the dots, and decide the correct next step in processing. This is a fast-paced, detail driven role for someone who enjoys solving puzzles, thinking critically, and using deductive reasoning to get to the right answer. If you like investigating discrepancies, catching what others miss, and making clear decisions based on criteria, you will do well here. What You Will Do • Review and compare entered data against original source materials to identify errors, mismatches, and exceptions • Apply deductive reasoning to determine what happened, why it happened, and what action should be taken next • Use proprietary software and established criteria to resolve exceptions and keep work moving efficiently • Investigate patterns and root causes behind recurring issues and document your findings • Communicate clear feedback and insights that help prevent future exceptions • Manage physical and digital materials with accuracy, organization, and urgency • Work independently while collaborating with the team to hit daily goals and maintain quality standards What We Are Looking For • Strong deductive reasoning skills and the ability to make accurate decisions using logic and evidence • High attention to detail and commitment to getting it right the first time • Ability to stay focused in a fast-paced environment with repetitive work that requires consistency • Strong organizational skills and material management • Clear communication skills and a team-first attitude • Comfort using software tools for data entry, review, and analysis • Experience in data entry, quality assurance, compliance, or audit-type work is a plus Contract Details • 7-month contract assignment paid on an hourly basis • Full-time schedule with consistent hours • Work that directly supports a high-impact, time-sensitive campaign operation
    $47k-94k yearly est. 5d ago
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  • Sr Scientific Support Specialist - Manufacturing Media/Buffer Prep Specialist

    Invitrogen Holdings

    Support specialist job in Thousand Oaks, CA

    Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials Job Description When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals. Location/Division Specific Information Join our dedicated Scientific Support team at Unity Lab Services, providing tailored lab services and supply management. We seek an enthusiastic Scientific Support Specialist to be responsible for tasks such as buffer preparation, ensuring labs are well-stocked, compliant, and operate efficiently. This position is located in Thousand Oaks, CA. How will you make an impact? Prepare high quality specialized media/buffer solutions in different quantities and specifications Share technical expertise with peers and provide training and guidance to others Drive excellence in the day-to-day operations in the Pilot Plant Ensure laboratory compliance and customer satisfaction Champion innovation and practical process improvement in the laboratory What will you do? Follows well defined procedures as outlined by Best Practices, SOP's & work instructions Makes decisions and applies available resources to meet customer requirements Verification, calibration, and use of common and niche lab equipment including, but not limited to floor mixer, pressurized vessels, peristaltic pump, floor scales, fume hoods, pH and conductivity meters Promote a safe work environment through various safety initiatives within the functional area Provide technical expertise and training to ULS staff Works optimally with a diverse cross-functional team Positively represent Thermo Fisher Scientific throughout customer locations Prepare high quality specialized buffers/media in variety of different qualities and specifications. Perform tasks such as pH measurements, conductivity measurements, and sterile filtration techniques Assemble / disassemble and operate media manufacturing equipment Filter housing assemblies Media tote and bag installations Prepare media on a multi-kilo scale Verify peer calculations, technical documentation, equipment logbooks, and approval of completed documents Scan batch records, archive documents Some autonomous work during times of high-volume throughput How will you get here? Education High school diploma or equivalent required Associate Degree in scientific field or 2+ years of relevant lab experience preferred Knowledge, Skills and Abilities: Ability to read, write and speak English Have demonstrated initiative in previous work experience Displays a high level of confidentiality for both customer and Thermo Fisher Experience in laboratory setting or services preferred; experience in GLP/GMP environment preferred Confimed excellence in customer service skills Detail oriented, problem solver, promotes team environment Computer/software skills. (Outlook, Excel, Word, PowerPoint) Must possess the operating skills to use handheld scanners and learn to enter data in various systems as necessary Working Conditions: Works primarily at customer locations, in laboratory environments, office environment, around shipping/receiving docks, stock rooms, and other storage locations May be required to work independently at customer location Extensive walking May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc) Ability to lift, push and pull 30-40 pounds consistently; ability to lift 50 lbs Ability to use material handling equipment such as push carts, hand trucks, and pallet jacks Depending on area of building, personal protective equipment is required to be worn including lab coats, steel toe shoes, safety glasses, coveralls, hood, facemask, hairnets and/or safety gloves Must be able to work a flexible shift to meet client and production needs which may include evenings, days, weekends, rotating shifts, etc Each one of our 75,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Apply today! **************************** Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response. Compensation and Benefits The hourly pay range estimated for this position based in California is $21.82-$26.50. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $86k-156k yearly est. Auto-Apply 15d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Oxnard, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $44k-62k yearly est. 60d+ ago
  • Systems Support Specialist (Contingent)

    Naughty Dog 4.0company rating

    Support specialist job in Santa Monica, CA

    This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly. If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you! What you will do: Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team Design, build, and configure advanced custom PC workstations, ensuring optimal performance Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles Efficiently provision new equipment and onboard/offboard users Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies Support security initiatives, incident response, patching, anti-malware, and prevention Regularly collaborate with other IT teams and departments within PlayStation Studios Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise Stay up to date with the latest industry trends, technologies, and best practices Additional responsibilities to be assigned as needed What skills you will use: Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment Proven track record of resolving complex hardware, software, and network issues Proven ability to execute IT projects from conception to implementation Expert technical skills in building and configuring PCs and servers Expert knowledge of Windows 10/11 operating systems Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint Excellent problem-solving and analytical skills In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker Experience with scripting languages such as Python, Bash, and Powershell Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments Familiar with basic cybersecurity & privacy principles Familiar with cloud systems such as AWS, Azure, and related technologies Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions Bonus Skills: Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals Knowledge of advanced server management, including Linux server environments and cloud-based systems Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
    $66k-92k yearly est. Auto-Apply 11d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Oxnard, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-80k yearly est. 13d ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Support specialist job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 60d+ ago
  • Technical Support Specialist

    CIO Solutions

    Support specialist job in Santa Barbara, CA

    Job Description About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration Powered by JazzHR bn G1hFIy8X
    $47k-82k yearly est. 2d ago
  • #2601 Associate Technical Applications Specialist (TA20)

    Advantedge Technology, Inc. 4.1company rating

    Support specialist job in Port Hueneme, CA

    Job DescriptionRole and Responsibilities: Full Time Associate Technical Applications Specialist position providing logistics support with Diminishing Manufacturing Sources and Material Shortages (DMS MS). DMS support includes supporting weapon/combat system configurations for both US and FMS Navy ships. Position Qualifications: • Must have an Associate's Degree and 1- 3 years of applicable experience Or no degree and 5 years of applicable experience. • Must be able to provide inputs/support to (DMSMS)/parts obsolescence case management. • Must be able to maintain Bill of Materials (BOM). • Must be able to provide DMSMS/parts obsolescence Health Chart support. • Must be able to research parts obsolescence and recommend solutions. • Must be able to monitor DMSMS/parts obsolescence cases via SMART DB, Vendor Alerts, and other methods. • Must be able to perform Market/Vendor Survey for the Unknown Parts. • Must be able to review Engineering Change Proposals (ECPS) to identify provisioning and DMSMS/parts obsolescence impacts. • Must be able to define system supportability requirements, evaluate program documentation for logistics impacts, coordinate logistic tasks, review and track logistics products, and participate in various working groups and integrated product teams dedicated to development of specific logistics products. • Must be able to coordinate and interface with NSWC PHD, other government activities, and various contractor offices for meetings, program schedules, milestones, and product deliveries. • Must be able to review and track logistics products to include compiling and inputting data in various databases, systems, and applications. • Must be able to verify that National Stock Numbers are authorized for procurement and/or active, and are consistent with APL/AEL data and the Illustrated Parts Breakdown (IPB). • Must have computer Microsoft Office skills (word processing, spreadsheets, data entry) • Must be able to receive and maintain a security clearance. • Must be able to work under minimal supervision, perform and complete tasks with limited guidance. • Able to follow company policies and procedures. • Able to write, speak and understand English and able to write clear, detailed reports. Preferred Skills: • Previous NAVSEA Logistics experience. Physical Requirements: • Must be able to travel if/when required
    $74k-107k yearly est. 12d ago
  • IT Systems Support Specialist

    Shield Healthcare 4.4company rating

    Support specialist job in Santa Clarita, CA

    Job Description Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for an IT Systems Support Specialist to play a dual role in performing limited AS400 administrator functions and serving on the Shield IT Help Desk team solving customer problems and providing solutions to their needs. Requires 4+ years' experience with AS400 tasks and processes and 4+ years of hands-on Help Desk experience in a Windows environment interacting directly or via phone with internal business customers. This role has primary responsibility for performing and documenting daily AS400-related activities, escalating to Tier 3 Support when necessary. Across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. This role is crucial to maintaining our high standards of customer service and technical excellence. This is an on-site position in Valencia, CA. JOB RESPONSIBILITIES: AS400-Specific: Perform routine AS400 processes such as daily, weekly, and monthly backups including tape rotation. Ensure tapes are loaded and rotated internally and externally per company policy. Upon request, acquire and prepare tapes for data recovery. Support onsite and vendor resources when applying patches and upgrades or troubleshooting / addressing Mimix-related upgrades or issues. Perform, monitor, and support Magellan 30-1 and MediCal 40-1 transmissions. Provide on-demand reports Set up file permissions and monitoring by L-Par. Set up account permissions and perform table maintenance for access types Monitor scheduling and submitting of jobs Other AS400-support tasks as required by management All Other Supported Platforms / Solutions: Provide Tier 1 and Tier 2 level support for all end users including hardware, software, and access. Assist users with system lockouts, onboarding and offboarding processes, including deploying and collecting hardware as needed. Diagnose & document complex technical problems escalated from Level 1 support. Assist with the installation, configuration, and maintenance of computer systems and peripherals. Manage user accounts, permissions, and access rights across various systems. Build and maintain knowledge of all user-facing systems to ensure a high level of support. Maintain and perform system updates, patches, and software installations. Document and track support requests and resolutions using the Fresh Service ticketing system. Collaborate with other IT team members to identify and implement solutions to recurring issues. Responsible for maintaining currency of Help Desk ticketing system and ensuring timely closure of all incidents and service requests, including performing root cause analysis. Build proficiency in Fresh Service reporting and host rotating weekly Help Desk metrics reviews. Be inquisitive and actively participate during these reviews in problem identification and resolution brainstorming - we want your opinion! Monitor and test all conference room components and functionalities at all sites on a frequent basis. Maintain mobility device currency for OS and security updates via MDM services, including upgrades. QUALIFICATIONS: Requires 4+ years' hands-on experience with AS400 tasks and processes as defined in Accountabilities. This time can be concurrent with years of support for Windows-based solutions. 4 years' experience performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement. Strong knowledge of PCs running Windows 11, MS Office O365, Microsoft Exchange, Basic Networking, and other applications. Strong problem-solving skills on Windows applications, remote connectivity issues, and Single Sign-On. Ability to work independently and as part of a team. Practical problem solving and solid troubleshooting skills are a must. Ability to handle multiple tasks in a fast-paced environment. Works well with others in a team-oriented environment. Excellent communication and white glove customer service skills. Detail oriented in documentation and record keeping, ensuring information is accurate and up to date. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. SALARY & BENEFITS: $27-32/hour Medical, Dental and Vision (Eligible first day of employment) Flexible Spending Account Life & Disability Insurance 401(k) with Company Match Vacation and Sick Days Paid Holidays Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
    $27-32 hourly 3d ago
  • Support Specialist

    Lancesoft 4.5company rating

    Support specialist job in Santa Monica, CA

    Provide support by diagnosing and solving hardware or software issues and troubleshooting technology. Talking clients through a series of actions, either face-to-face, via telephone or via remote support tools, to help resolve issues or configure systems Configuring new hardware for employees Follow standard procedures and written instructions to repair issues or set up computer systems Ability to work cross functional with the Global Service Desk team to help provide support locally To carry out any other reasonable instruction as directed by the Support Tech Manager. Must have 3-5 years of experience in an IT Support or Help Desk Role Strong Mac and PC hardware troubleshooting and deployment skills Strong software application installation/troubleshooting skills Familiarity with installing and supporting various third-party software Understanding of basic networking and network troubleshooting Familiarity with AV and video conferencing standards, practices, and technology Working knowledge of ServiceNow Top skills: Help desk experience, Mac and PC troubleshooting experience, ServiceNow experience, JAMF/SCCM experience. Office 365
    $77k-114k yearly est. 40d ago
  • IT Helpdesk Support Specialist

    Stockdale Capital Partners

    Support specialist job in Thousand Oaks, CA

    About Us: Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team. Responsibilities: Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations. Diagnose, troubleshoot, and maintain Windows 10/11 computers. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Manage and resolve issues related to mall security cameras. Assist users with remote support for technical issues. Monitor and respond to tickets within the company's IT ticketing system. Maintain IDF rooms and IT equipment in clean condition. Provide technical guidance to end-users on IT tools, systems, and processes. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. Help write and maintain IT knowledgebase documentation. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices. Travel to our HQ office in Los Angeles and to other office locations including out of state when requested. Preferred Experience and Skills: Proven experience in providing technical support in an IT environment. Proficiency with Office 365 applications. Strong knowledge of Windows 10/11 operating systems. Capable of troubleshooting and replacing computer hardware. Experience with video conferencing tools (Zoom and MS Teams). Familiarity with VOIP systems. Patching and mounting network equipment on racks. Familiarity with Microsoft Entra Some knowledge of Windows Server operating system. Some knowledge of Audio/Visual systems. Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred. Key Attributes: Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills. A proactive and customer-focused approach to IT support. Ability to lift equipment and boxes as needed. Must have own reliable transportation. Why Join Us? Competitive salary based on experience. Opportunity to work in a collaborative environment. Gain experience with diverse IT systems and tools. Be part of a team dedicated to delivering high-quality IT services. How to Apply: If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
    $41k-58k yearly est. Easy Apply 60d+ ago
  • Caregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA

    Herewith Caregivers

    Support specialist job in Camarillo, CA

    Job DescriptionCaregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA We're seeking a kind, dependable caregiver to support a client in Santa Rosa Valley, California (93012) who needs part-time assistance and friendly companionship. Care Needs: Transportation to appointments and errands Running errands (groceries, prescriptions, etc.) Meal preparation Companionship and meaningful conversation Schedule: - 10 hours per week (no more than 4 hours per day) - Flexible days and times Requirements: Must have own transportation and valid driver's license If you're caring, reliable, and enjoy bringing comfort and connection to others, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $36k-53k yearly est. 20d ago
  • Technical Support

    Aseva

    Support specialist job in Santa Barbara, CA

    The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment
    $40k-67k yearly est. 30d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support specialist job in Camarillo, CA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-34k yearly est. Auto-Apply 10d ago
  • Facilitation Support Specialist | Strategy Management [NSWC007012]

    Prosidian Consulting

    Support specialist job in Port Hueneme, CA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants, our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrials And Commercial | Manufacturing And Operations | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian Consulting at ***************** Job Description ProSidian Seeks a Facilitation Support Specialist | Strategy Management [NSWC007012] - DPLH Est.: 960 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis Southwestern Region | ProSidian Labor Category - Junior Consultant Mid Level Professional aligned under services related to NAICS: 0 - DPLH Est.: 960 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Port Hueneme, CA Across The Southwestern Region Region supporting a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense. Seeking Facilitation Support Specialist candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as NSWC. This as a Contract Contingent or Contract W-2 (IRS-1099) Strategy Management Functional Area - Strategic Performance Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Strategic Performance Management (Facilitation Support Specialist) in the Defense, And Security Industry Sector focussing on Management And Operations Solutions for clients such as Naval Surface Warfare Center Port Hueneme Division (NSWC) | NSWC PHD, Department of Defense Generally Located In CONUS - Port Hueneme, CA and across the Southwestern Region Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Facilitation Support Specialist | Strategy Management [NSWC007012] Provide defense And security-related Management And Operations Solutions for Strategic Performance Management Services on behalf of The U.S. Department of the Navy, Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD). These services are considered part of the ProSidian Aerospace, Defense, And Military Sector Group, with the overall focus being Aerospace, Defense, And Military (DME) Sector Group: Services And Solutions That Enable Aerospace, Defense And Military Agencies To Enhance Capabilities, Drive Transformation, Operate Sustainably, And Maintain Mission-Readiness under NAICS Code: 541611 - Administrative Management and General Management Consulting Services for The Naval Surface Warfare Center Port Hueneme Division (NSWC PHD) with service(s) also characterized as Strategic Management Services Assists facilitators in the preparation, logistics, and support of workshops and group sessions to enhance engagement and session effectiveness. Assists in planning and logistical support for workshop sessions and meetings. Provide logistical and administrative support for workshops and sessions, assist in participant engagement. Qualifications Desired Qualifications For Facilitation Support Specialist | Strategy Management [NSWC007012] (NSWC007012) Candidates: Experience in event or workshop support. Education / Experience Requirements / Qualifications Associate's degree preferred, 1+ years in event planning or support role. Skills Required Organizational skills, time management, interpersonal. Competencies Required Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe). Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Ancillary Details Of The Roles Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. Other Details Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing NSWC PHD documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. The client is a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense specializing in developing, maintaining, and troubleshooting advanced combat and weapons systems, strongly emphasizing innovation and fleet support. #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
    $40k-66k yearly est. 60d+ ago
  • Client Support Specialist

    American Riviera Bank

    Support specialist job in Santa Barbara, CA

    The Client Support Specialist is responsible for performing a full range of customer service-oriented telephone and e-mail support activities for customers and Bank personnel; handling incoming calls; providing immediate answers to basic questions regarding accounts; actively listening, troubleshooting and resolving customer questions or concerns; identifying to complete banking transactions, and to escalate unresolved customer issues to the appropriate manager/department. Duties & Responsibilities: Provides basic support to Bank customers by phone or email as directed or where service or assistance is needed; demonstrates superior customer service with appropriate follow-through with involved customers and employees. Greets customers professionally; responds to phone and email inquiries of a specific or general nature; determines appropriate response or direction for the caller or email. Handles large numbers of incoming calls; Provides accurate, valid and complete information by using the right methods/resources. Resolves customer concerns, problems and discrepancies by clarifying issues within given authority; researches and explores answers and alternative solutions; reconciles accounts; enters corrections; reverses customer fees/charges with the concurrence of Bank management; identifies and escalates unresolved issues to the Senior CSS, CSM, and manager/department. Performs various operational duties; processes account balance or transfer requests, stop payment orders, changes of address, resets online banking passwords, Zelle, Apple Pay, and other such customer requests or authorizations based upon proper customer identification, authorization, and approval. Reviews various reports, prepares correspondence such as internal emails to customers. Identifying opportunities and referring to appropriate departments. Assists in special projects for the department as directed. Inputs call and email information accurately and efficiently in the Service Desk for tracking. Attend various product knowledge and customer service training presentations. Maintains a proficient knowledge of all applicable banking rules and regulations. Assumes responsibility for various department functions in the absence of staff members or in overload situations. General: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for your own actions. Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities. Complies with all applicable OSHA safety standards, including: Read the workplace safety and health poster at the jobsite. Reports on any hazardous conditions to their manager and/or HR Reports any job-related injury or illness to their manager and/or HR and seeks treatment promptly. Compliance Complies with all bank policies and procedures and all applicable government regulations including, but not limited to [fill in based on job responsibilities] regulations, staying current and knowledgeable of all policies, procedures and regulations related to the job functions and completing all assigned training on time, requesting additional training as needed to be proficient in all job responsibilities; cooperating with internal and external auditors and bank examiners by providing full cooperation and timely delivery of requested documentation and information; and reporting concerns about compliance to the Compliance Officer to enable prompt remediation. Complies with Bank policies and procedures relating to the Bank Secrecy Act (BSA), and Anti Money Laundering (AML) and Office of Foreign Asset Control (OFAC) guidance. Report suspicious activity to the BSA Department through a Suspicious Incident Report (SIR). Adheres to privacy and information security policies and ensure all sensitive internal and external customer information is properly secured and safeguarded. Use secure methods delivering clients and/or confidential data by email. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); one or more years related experience and/or training: or the equivalent combination of education and experience. Work related experience should consist of call center or customer service support duties in a financial institution or business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Exceptional listening, verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, write reports, correspondence and procedures, speak clearly to customers and employees. Courteous and professional social skills to converse with customers in a business environment and a pleasant, clear speaking voice. Basic experience, knowledge and training in bank operational activities, terminology and products and services. Basic knowledge of general office practices. Excellent organizational and time management skills. Skills in operating telephone system equipment and office equipment. Basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs. Intermediate data entry and typing skills to meet production needs of the position. Basic math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Strong problem-solving abilities with ability to handle stressful situations appropriately and deal with routine problems involving multiple facets and variables in non-standardized situations. Ability to work under general supervision while performing duties.
    $36k-54k yearly est. Auto-Apply 50d ago
  • Support Specialist, Turning Point, Monday-Friday 11 pm-7:30 am

    The People Concern 3.7company rating

    Support specialist job in Santa Monica, CA

    Role: Support Specialist Reports To: Program Manager Program: 1001-Interim Housing Schedule: Monday-Friday 11 pm-7:30 am, (Overnight) Status: Full time, non-exempt (hourly), non-management Setting: 100% Onsite SUMMARY: As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care. Essential Duties and Responsibilities: Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc. Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties Be visible on the floor at all times and actively engage and welcome clients Conduct regular, thorough walk-throughs of the facility Create a supportive environment to ensure client progress towards stability Attend relevant staff meetings, trainings and retreats as scheduled Oversee client cubicle/bed area maintenance in a trauma-informed manner Facilitate a client engagement activities, such as groups or other activities Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction Communicate effectively, and in a timely manner, with management, peers, and clients Maintain client confidentiality at all times, while following agency, state, and HIPAA laws Other duties as assigned Qualifications: High School Diploma or GED or Equivalent Minimum one (1) year experience in related work Possess effective customer service skills and the ability to handle difficult situations Ability to work independently and think critically Ability to act in a professional manner regardless of circumstances Commitment to improving the community through empowerment and dignity Familiarity with non-violent crisis intervention Familiarity with issues faced by population served Ability to self-motivate and to appropriately organize and motivate others Computer literate; able to use computerized database system for information management Ability to work as a team member Able to obtain and maintain Food Handlers, CPR and first aid certification Demonstrate an ability to take initiative towards continued professional development Work Environment: Ability to lift 10 pounds Ability to work in all types of weather environments Ability to work with Persons Experiencing Homelessness (PEH)
    $37k-42k yearly est. 9d ago
  • Autism Support Technician (Behavior Tech)

    Holding Hands OpCo LLC 4.4company rating

    Support specialist job in Calabasas, CA

    Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician. Location: Calabasas, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location. We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time. Pay: $22-$25/hr depending on experience & education Schedule: Part-Time | 15 - 25+ hours per week Block Schedule Options Include: Block 1: Monday - Friday 3pm - 8pm Block 2: Monday - Friday 3pm - 6pm Block 3: Monday - Friday 5pm - 8pm Block 4: Monday, Wednesday, and Friday 3pm - 8pm What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like: Work 1-on-1 with kids and teens with autism and other developmental needs Follow a personalized therapy plan created by our clinical team Use play, routines, and activities to help your client grow Track progress by taking notes and recording behaviors Encourage independence and build everyday life skills Celebrate every win-big or small! Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here: ******************************************** Qualifications - What We Are Looking ForMinimum Qualifications High school diploma or equivalent 6 months of experience working with individuals with developmental disabilities (paid or unpaid) Must be able to lift at least 10 pounds, sit, and run as needed. Reliable source of transportation Must be comfortable commuting 20 miles or 30 minutes to client sessions Passion for working with children, youth, and young adults with developmental disabilities Preferred Qualifications Associate or bachelor's degree ABA experience or RBT Certified CPR certification in both pediatrics and adults Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc. Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team? Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially. Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual. Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career. In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship. Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect. DEI training for all new hires. Benefits & Perks! Great technology provided such as an iPad Fully reimbursed Registered Behavior Technician certification Paid travel time in between clients & Mileage reimbursement Paid gap time for in between sessions 401(k) with a company match Sick/mental wellness time off & Paid Time Off Unlimited Referral Bonus Monthly Registered Behavior Technician group meetings Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA Annual Performance Reviews with opportunity for pay increases No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know. Start your journey with Holding Hands today!
    $22-25 hourly 18d ago
  • Technical Support

    Aseva, LLC

    Support specialist job in Santa Barbara, CA

    Job Description The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Compensation: $20 - $25 hourly Responsibilities: Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment About Company Aseva helps mid-market organizations run securely and reliably with mission-critical technology services. We partner with decision-makers to improve uptime, reduce risk, and simplify IT through managed services, cybersecurity, cloud, network, and communications solutions.
    $20-25 hourly 2d ago
  • Desktop Technician

    Stem Xpert

    Support specialist job in Thousand Oaks, CA

    TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process. Job Description Skills Required: • Break/fix support for Desktops and laptops in office environment, including internal part replacement or upgrade Professional experience with PC setup (imaging, configuration of Windows Platform software). • Setup and removal of desktop and laptop systems. • Excellent time management and multitasking skills. • Proactive and able to work with little supervision. • Excellent customer service skills. • Excellent Documentation skills • Experienced with Windows 7 technical support, 4 years minimum Windows support experience preferred. • Professional experience supporting Office/Outlook 2007 and 2010 • Professional experience with Network connectivity (IP setup, adding network printers) • A+ Cert a plus. Additional InformationThannks & Regards, Sandeep ************ Account Manager
    $39k-56k yearly est. 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in San Buenaventura, CA?

The average support specialist in San Buenaventura, CA earns between $32,000 and $83,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in San Buenaventura, CA

$52,000

What are the biggest employers of Support Specialists in San Buenaventura, CA?

The biggest employers of Support Specialists in San Buenaventura, CA are:
  1. Prosidian Consulting
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