Support team member vs team associate

The differences between support team members and team associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team associate has an average salary of $31,822, which is higher than the $29,399 average annual salary of a support team member.

The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a team associate are PET, reservations, and kids.

Support team member vs team associate overview

	Support Team Member	Team Associate
Yearly salary	$29,399	$31,822
Hourly rate	$14.13	$15.30
Growth rate	-4%	-
Number of jobs	221,327	362,158
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 37%
Average age	44	41
Years of experience	-	-

What does a support team member do?

A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.

What does a team associate do?

A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.

Support team member vs team associate salary

Support team members and team associates have different pay scales, as shown below.

	Support Team Member	Team Associate
Average salary	$29,399	$31,822
Salary range	Between $22,000 And $37,000	Between $21,000 And $48,000
Highest paying City	Springfield, MA	Washington, DC
Highest paying state	Connecticut	New York
Best paying company	Raytheon Technologies	Bain & Company
Best paying industry	Technology	Retail

Differences between support team member and team associate education

There are a few differences between a support team member and a team associate in terms of educational background:

	Support Team Member	Team Associate
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Support team member vs team associate demographics

Here are the differences between support team members' and team associates' demographics:

	Support Team Member	Team Associate
Average age	44	41
Gender ratio	Male, 52.2% Female, 47.8%	Male, 53.7% Female, 46.3%
Race ratio	Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	7%

Differences between support team member and team associate duties and responsibilities

Support team member example responsibilities.

Lead the team by exemplify reliability through punctuality and personal integrity.
Work at the front end, providing fast, friendly and proper bagging of groceries.
Assist consumers in hygiene, safety, reading skills, writing skills, and math skills.
Operate POS cash registers in a different store each day, sometimes solely or with a team.
Used planning, organizational and math skills to drive sales by completing price changes accurately and promptly.
Qualify defensive driving and basic first aid with CPR and a certification, for all convoy motorcade operations.

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Team associate example responsibilities.

Lead team to sort and designate incoming merchandise/stock, audit, maintain and correct merchandise pricing via POS and terminal.
Lead the team by exemplify reliability through punctuality and personal integrity.
Enhance leadership and communication skills by interacting with diverse team of coworkers and providing customer service to consumers.
Assign responsibilities of maintaining inventory stocks and updating bike accessories parts.
Provide advice to complainants on reporting alternatives, conduct mediation, conduct intervention, provide advice and recommendations to leadership.
Develop multiple training classes across a broad range of subjects using Microsoft PowerPoint.

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Support team member vs team associate skills

Common support team member skills

Safety Standards, 15%
Cleanliness, 8%
Quality Standards, 6%
Food Safety, 5%
Work Ethic, 5%
Food Handling, 5%

Common team associate skills

PET, 25%
Reservations, 21%
Kids, 11%
Customer Service, 8%
POS, 8%
Sales Floor, 7%

Support Team Member vs. similar jobs

Support Team Member related careers

Support Team Member related jobs

Support Team Member jobs by location

Updated January 8, 2025

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