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Switchboard operator assistant vs administrative services assistant

The differences between switchboard operators assistant and administrative services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard operator assistant and an administrative services assistant. Additionally, a switchboard operator assistant has an average salary of $38,484, which is higher than the $35,490 average annual salary of an administrative services assistant.

The top three skills for a switchboard operator assistant include customer service, multi-line switchboard and AFE. The most important skills for an administrative services assistant are customer service, data entry, and home health.

Switchboard operator assistant vs administrative services assistant overview

Switchboard Operator AssistantAdministrative Services Assistant
Yearly salary$38,484$35,490
Hourly rate$18.50$17.06
Growth rate-8%-8%
Number of jobs27,713115,856
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 48%
Average age5350
Years of experience22

Switchboard operator assistant vs administrative services assistant salary

Switchboard operators assistant and administrative services assistants have different pay scales, as shown below.

Switchboard Operator AssistantAdministrative Services Assistant
Average salary$38,484$35,490
Salary rangeBetween $29,000 And $50,000Between $28,000 And $44,000
Highest paying City-San Jose, CA
Highest paying state-Washington
Best paying company-University of California, Berkeley
Best paying industry-Finance

Differences between switchboard operator assistant and administrative services assistant education

There are a few differences between a switchboard operator assistant and an administrative services assistant in terms of educational background:

Switchboard Operator AssistantAdministrative Services Assistant
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Switchboard operator assistant vs administrative services assistant demographics

Here are the differences between switchboard operators assistant' and administrative services assistants' demographics:

Switchboard Operator AssistantAdministrative Services Assistant
Average age5350
Gender ratioMale, 25.4% Female, 74.6%Male, 11.6% Female, 88.4%
Race ratioBlack or African American, 14.6% Unknown, 3.7% Hispanic or Latino, 16.4% Asian, 3.4% White, 60.7% American Indian and Alaska Native, 1.2%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage19%6%

Differences between switchboard operator assistant and administrative services assistant duties and responsibilities

Switchboard operator assistant example responsibilities.

  • Prepare, manage and distribute substantial amount of complex government paperwork and Medicaid documents; manage and distribute mail to secretaries.
  • Plan and coordinate logistics and materials for board meetings.
  • Conduct recruiting, hiring, training and supervise PBX operators
  • Provide logistics support to the Dallas ISD administration in the event of any issues.
  • Assist in social media efforts, including maintenance of company Facebook page and implementation of Facebook marketing campaigns using third-party apps.
  • Direct, supervise and evaluate work activities of admitting and switchboard personnel.
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Administrative services assistant example responsibilities.

  • Manage local SharePoint and calendar with real estate and construction files, and event information, corporate attorney updates.
  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
  • Prepare transfer packets and coordinate transfers for patients being send to extend rehabilitation skil facility.
  • Assist in maintaining accountability of all badges issue, and in documenting all badge transactions within a SharePoint database.
  • Create PowerPoint presentations for departmental meetings and external marketing tools.
  • Calculate and submit technicians payroll information and track productivity efficiency of technicians.
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Switchboard operator assistant vs administrative services assistant skills

Common switchboard operator assistant skills
  • Customer Service, 20%
  • Multi-Line Switchboard, 14%
  • AFE, 7%
  • Purchase Orders, 5%
  • Schedule Appointments, 5%
  • Financial Transactions, 4%
Common administrative services assistant skills
  • Customer Service, 14%
  • Data Entry, 7%
  • Home Health, 5%
  • Provides Administrative Support, 5%
  • Patients, 5%
  • PowerPoint, 5%

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