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The differences between systems coordinators and help desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a systems coordinator and a help desk coordinator. Additionally, a systems coordinator has an average salary of $61,880, which is higher than the $40,262 average annual salary of a help desk coordinator.
The top three skills for a systems coordinator include customer service, patients and data entry. The most important skills for a help desk coordinator are technical support, phone calls, and troubleshoot.
| Systems Coordinator | Help Desk Coordinator | |
| Yearly salary | $61,880 | $40,262 |
| Hourly rate | $29.75 | $19.36 |
| Growth rate | 5% | 10% |
| Number of jobs | 86,897 | 89,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A systems coordinator is responsible for managing the data and information networks of an organization, ensuring that the systems are free from any unauthorized access and malware threats. Systems coordinators assist with the configuration and upgrades of the system to improve infrastructures that would prevent operational delays and downtimes. They also help the engineering team in designing efficient systems for business requirements, run quality checks to identify gaps, and resolve technical issues by analyzing components and navigation.
Help desk coordinators are in charge of supervising help desk staff members who are responsible for helping customers privately either by phone, email, or in person. Generally, they are tasked to hire, schedule, and provide feedback and evaluations to employees. Also, they regularly examine the hardware and software to make sure that they are in good condition. Other tasks include initiating customer contact, resolving complaints, and responding to technical problems when they occur. Help desk coordinators are expected to be able to multi-task, work well under pressure, and advanced technical knowledge.
Systems coordinators and help desk coordinators have different pay scales, as shown below.
| Systems Coordinator | Help Desk Coordinator | |
| Average salary | $61,880 | $40,262 |
| Salary range | Between $38,000 And $100,000 | Between $28,000 And $57,000 |
| Highest paying City | San Francisco, CA | Philadelphia, PA |
| Highest paying state | Michigan | New Jersey |
| Best paying company | St. Joseph's Health | Ecs Federal |
| Best paying industry | Automotive | - |
There are a few differences between a systems coordinator and a help desk coordinator in terms of educational background:
| Systems Coordinator | Help Desk Coordinator | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between systems coordinators' and help desk coordinators' demographics:
| Systems Coordinator | Help Desk Coordinator | |
| Average age | 43 | 42 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 51.4% Female, 48.6% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.8% American Indian and Alaska Native, 0.3% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |