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  • WMS Analyst-3468 AL

    Lowe's 4.6company rating

    Technical business analyst job in Birmingham, AL

    Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's •Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts. •Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements •Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers •Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs. •Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts. •Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network. •Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity. •Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support Minimum Requirements: •Bachelor's Degree •3-5 years' experience handling store/field support questions and solving business problems. •3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience. Preferences: •Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems. •Experience with Blue Yonder Warehouse Management System. •Experience with training and presenting new information to associates. •Experience supporting or managing a third party provider. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $75k-89k yearly est. 10d ago
  • Analyst-Revenue Recovery - HS Central Business Office Corporate

    Baptist Memorial Health 4.7company rating

    Technical business analyst job in Jackson, MS

    Responsible for identifying accounts with payment review opportunities, appropriately communicating with payers regarding contract compliance responsibilities, and resolving reimbursement discrepancies. This position often participates in special projects. Performs other duties as assigned. Responsibilities Effectively manages work queues in accordance with departmental standards. Meets productivity and quality standards. Completes assigned goals. Requirements, Preferences and Experience Education Preferred : Bachelor's degree in healthcare, accounting, Business or other related field Minimum : High school diploma Experience Minimum : 2+ years of experience working with hospital contract compliance or in a hospital revenue cycle environment. Special Skills Minimum : Good verbal and written communication skills in the English language. Excellent computer skills and knowledge of Microsoft Excel and Word. Knowledge of healthcare receivables. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 9624 - Analyst-Revenue Recovery Facility: BMHS - Regional Business Office Jackson Department: HS Central Business Office Corporate Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area
    $55k-76k yearly est. 7d ago
  • Sales Business Data Analyst

    GVW Group, LLC

    Technical business analyst job in Birmingham, AL

    at Autocar, LLC Autocar, LLC headquartered in Birmingham, AL, a manufacturer of severe-duty vocational trucks carrying the first specialized truck brand in North America, is the only American-owned and operated original equipment manufacturer (OEM) of trucks. Autocar's severe-duty vocational trucks provide customers with the perfect tool for their jobs with the most uptime, support, and impact on their bottom line. Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar's purpose-built severe-duty refuse truck lines include the Class 6-8 ACMD cabover, Class 8 ACX cabover and the DC-64 Class 8 conventional cab. Autocar recognizes that performance and uptime are everything and offers every customer 24/7 access to its ALWAYS UP direct factory support center staffed by expert technicians who engineer and build Autocar's trucks. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Summary: We are seeking a Sales Business Data Analyst with a passion for both data and business. In this role, you will empower smarter sales and marketing decisions by turning complex data into clear, actionable insights. You will leverage your technical expertise to integrate and enrich data from multiple sources, become a subject matter expert in the heavy-duty truck industry, work closely with the Sales team to identify strategic opportunities, and deliver standardized outputs that directly support the sales process. The ideal candidate thinks innovatively, embraces new approaches, and can rapidly prototype while also building long-term, scalable solutions. You combine data and analytical expertise with sales acumen to translate insights into strategic business outcomes and are adept at using modern AI tools to accelerate analysis and research. Key Responsibilities: Proactively find and evaluate new data sources (such as email addresses, company websites, fiscal year, etc.) to be integrated within the Sales & Marketing data lake. Take ownership in collaboration with the Data team to enhance the Sales & Marketing data lake, ensuring new and derived data sources are accurately catalogued and continuously performing data matching and enrichment. Use data-wrangling techniques and tools to deliver targeted, actionable datasets for Sales and Marketing teams. Serve as a data steward for customer data by validating data accuracy, collaborating with cross-functional teams to enforce data quality controls and ensuring compliance with privacy regulations and company policies. Translate complex datasets into clear, actionable insights by leading development of reports, dashboards, and creating presentations that support data-driven decisions across Sales & Marketing. Collaborate with the Data Science team on the design and training of machine learning models, including scoring models that identify and prioritize the most promising sales leads. Requirements Education: Bachelor's degree in a relevant field (e.g., Data Analytics, Statistics, Computer Science, Economics, or related). Experience: 3+ years of experience with Python or R for data wrangling and analysis; expertise in querying, joining, and transforming large datasets with data quality practices (e.g., matching, deduplication, enrichment). 3+ years of experience collaborating with Sales, Marketing, or other business stakeholders to align data solutions with strategic and operational objectives. Skills: Strong analytical and problem-solving skills, with the ability to translate data into clear, actionable recommendations. Familiarity with cloud-based storage platforms such as Azure Data Lake, AWS S3, or equivalent. Working knowledge of AI tools (e.g., ChatGPT, Copilot, OpenAI APIs) to enhance research, analysis, and efficiency. Experience with CRM systems (e.g., Salesforce, Zoho) and marketing platforms (e.g., Marketo, ZoomInfo) a plus. Ability to work independently and in collaboration within a fast-paced environment. Industry experience in automotive, heavy-duty truck, or manufacturing is preferred. Work Environment: Ex. Office setting Physical Requirements: While performing the duties of this job it is required to stand, walk, use hands, and reach with hands or arms when necessary for job activity. Ability to sit, stand, and/or walk for extended periods. Capable of meeting OSHA standards for manual lifting guidelines: < 50lbs Legal and Compliance Statements At-Will Employment: This does not create a contract of employment, nor does it alter the at-will employment relationship. Employment with the company is voluntary and may be terminated at will by either the employee or the company, with or without cause, and with or without notice. Job Duties Disclaimer: The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs. Equal Employment Opportunity: Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Compliance with Laws and Policies: The employee must adhere to all federal, state, and local employment laws and regulations, as well as all company policies and procedures. Reasonable Accommodations (ADA Compliance): Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodations should contact Human Resources. Confidentiality and Data Protection: Employees are expected to maintain the confidentiality of sensitive information and comply with company policies regarding data protection and proprietary information, in accordance with applicable laws. Non-Exhaustive List of Duties: This job description is not intended to be an exhaustive list of all responsibilities or qualifications associated with the position.
    $64k-87k yearly est. Auto-Apply 51d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Technical business analyst job in Mobile, AL

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $93k-121k yearly est. Easy Apply 8d ago
  • Lead Business Analyst

    Utilant

    Technical business analyst job in Alabama

    Majesco isn't just riding the AI wave - we're leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we've reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes. In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today's modern era of insurance. Break free from the past and build the future of insurance. Job Overview: The Senior Lead Software Analyst, Technical Support will be responsible for identifying, analyzing, and correcting data discrepancies related to policy records within the system. The specialist will collaborate with cross-functional teams, including policy triage, customer service, and technical support, to ensure policy records are accurate and up to date. This role is crucial for maintaining data integrity and supporting effective policy implementation and decision-making processes. Majesco is a remote-first workplace; however, this position requires the successful candidate to be within commuting distance of Erie, Pennsylvania. Key Responsibilities: * Data Analysis & Correction: Identify and analyze data discrepancies related to policy records and execute data corrections in compliance with established procedures and guidelines. * Incident & Problem Management: Deliver a superior customer experience by effectively understanding the incidents logged by customers, perform root cause analysis for issues and update policy records accordingly. Ensure accurate data entry and management of sensitive policy-related data. * Collaboration with Teams: Work closely with various triage team members, TAM/escalations team members, and IT/Cloud support to resolve issues in a timely manner and escalate more complex problems as needed. * Documentation & Reporting: Document all data fixes and resolutions clearly, keeping detailed logs for reporting and auditing purposes. Regularly update the triage team and stakeholders on progress. * Quality Assurance: Review and validate policy data to ensure all changes and corrections are accurate. Conduct regular data integrity checks and follow up on any inconsistencies. * Operations and maintenance: Actively action on daily operational activities and ensure minimal downtime of application. Monitor application/database and identify performance bottlenecks and work towards resolving identified issues. Qualifications: * Bachelor's degree in information technology with 7+ years working experience in Banking, Insurance or related field (or equivalent experience). * Experience working with Majesco Property & Casualty (Billing) or similar insurance-related (Billing) solutions. * Proven experience in data management, data analysis, or related roles, preferably with Property & Casualty Insurance background. * Advance knowledge of data analysis techniques and tools with focus on Oracle, SQL or other database query languages. * Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer. Ability to work under tight deadlines and manage multiple tasks simultaneously. * Excellent written and verbal communication skills; ability to simplify and communicate technical issues. Excellent attention to detail and organizational skills. Ability to document analysis using tools like ServiceNow, Jira and Confluence. Preferred Skills: * Experience of Software versioning & revision control system (e.g. SVN) * Strong technical aptitude for both cloud-based and on-premises client solutions. As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope. What Majesco Offers: Majesco is committed to equal pay and transparency. The annual base salary range for this position is $80,000 to $125,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions. At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA, short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.
    $80k-125k yearly Auto-Apply 60d+ ago
  • Business Process Analyst

    Pivotal Solutions 4.1company rating

    Technical business analyst job in Hattiesburg, MS

    We are looking for a Business Process Analyst to join our Technology team. This is a permanent, full -time position based in Hattiesburg, MS. In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate is effective working independently or collaborating with all levels in the organization. The ideal candidate will have a bachelor's degree in Engineering, Computer Science, or related field and 2 -5 years experience with process mapping and process improvement. Excellent oral and written communication skills are required, along with an ability to thrive in a fast -paced, sometimes ambiguous environment. Responsibilities: Collaborate with business areas to document and map process flows, dependencies, and systems involved at various levels of abstraction Document and diagram data flows and related integrations Perform process flow and data flow gap analyses to determine opportunities to enhance Effectively identify process issues, and develop and recommend business process improvements Qualifications Bachelor's degree in Engineering, Computer Science, or other related field 2 -5 years of experience in process mapping, analysis, and optimization Hands on experience with diagramming tools such as Visio, Lucidchart, Gliffy, etc. Excellent written and verbal communication skills Lean Six Sigma certification preferred
    $51k-74k yearly est. 60d+ ago
  • Business Analyst , Functional Analyst

    Mapjects.com

    Technical business analyst job in New Orleans, LA

    Mapjects is a leading integrated program management (PMO) and financial planning platform for organizations. ************************ email WORD resume to **************** or ****************** Job Description Mapjects business analyst: In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings. Develop requirements document Develop Use case documents JAD session experience is a plus Required Skills 2+ years of experience with Microsoft Office 2+ years of experience performing system requirements analysis, requirements design documentation 1+ years of experience in analyzing, designing, and testing web-based applications Must have excellent communication skills Must be able to work both independently and as part of a team Desired Skills Familiarity with web-based applications Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology Familiarity with bug and change request tracking tools Education - BS in an Information Systems or related field of study at Mapjects, we're a team of builders. This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Skills - Business Analysis - Functional Testing - Communicational skills Qualifications Some of the positions require work to be performed in DC, or VA Education - BS in an Information Systems or some equiv related field of study at Mapjects, we're a team of builders. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. **************** or ******************
    $75k-107k yearly est. Easy Apply 60d+ ago
  • Principal Business Analyst - ERP Architecture & Finance (Order-to-Cash)

    Vulcanmat

    Technical business analyst job in Birmingham, AL

    Principal Business Analyst - ERP Architecture & Finance (Order-to-Cash) - 250002ZN Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job:The Principal Business Analyst - ERP (Finance) will partner with both business and technology groups to deliver and maintain Accounts Receivable (AR), Collections, and Cash Application solutions for the Vulcan enterprise. This role is a hybrid functional/technical architect position. You will not only serve as a functional expert in Oracle EBS and Oracle Fusion Cloud but also own the integration architecture, designing data flows between Order Management, AR, GL, and Cash Management. You will be responsible for the "plumbing" of the financial systems-understanding APIs, flat-file interfaces, and the debits/credits underlying every transaction. What you'll do:Technical Architecture & Integration DesignEnd-to-End Data Flow: Architect and support the technical integration points for the entire lifecycle, specifically:Order Management to Receivables: Ensure seamless transaction flow from booked orders to invoices. Collections to Cash Apps: Manage the flow where Collections activity drives cash receipts, ensuring that applied cash immediately updates customer delinquency status in Collections. AR/Collections to GL: Own the Subledger Accounting (SLA) rules that sweep data (Write-offs, Adjustments, Invoices) into the General Ledger. Cash Management: Ensure AR Receipts and AP Payments properly interface with Cash Management for accurate bank reconciliation. Interface Management: Design, manage, and troubleshoot complex inbound and outbound interfaces. You must understand the technical nuances of how data moves via APIs (REST/SOAP), flat-file interfaces, and FBDI across the enterprise ecosystem. Custom Software Oversight: Manage the architecture for any custom software or third-party applications that touch the AR, Collections, or Cash modules. Financial Operations & Accounting LogicInvoicing & Re-billing: Manage the technical and functional processes for invoicing and re-billing, ensuring accurate processing of credit memos and new invoices. Accounting Integrity: Deep understanding of the underlying debits and credits for all transactions (e. g. , Invoices, Receipts, Adjustments). You must be able to trace a transaction from subledger to the final GL journal entry. Close Process Support: Lead support for month-end close processes, specifically diagnosing technical failures in subledger accounting and AR close. Strategic Transformation & QAFusion Migration: Participate as a core technical member in the Finance digital transformation and future migration to Oracle Fusion Cloud. Technical QA: Lead the functional design, quality assurance (QA), and testing for approved application changes. This includes rigorous testing of inbound and outbound interfaces to ensure payload accuracy and data integrity. Business PartnershipStakeholder Support: Serve as the primary point of contact for Accounting Services, Billing, and Collections. M&A Integration: Analyze and understand the technical impact of M&A, divestitures, and Chart of Accounts (COA) changes on the AR subledger and interface logic. Qualifications Skills You'll Need:Education & Core ExperienceExperience: Bachelor's Degree (MIS, CS, Business, or related) and 5+ years of experience supporting Finance, Accounting, AR, and Cash Application users with application design, development, and implementation. Broad Footprint: Experience must include a strong understanding of Accounts Payable (AP) and how it fits into the overall Cash Management and General Ledger architecture. Functional & Technical ExpertiseERP Systems: Required problem-solving skills on Oracle EBS R12 and Oracle Fusion Cloud. Architecture & APIs: Ability to manage and design interfaces native to Oracle, as well as custom integrations. Must understand APIs, flat-file interfaces, and integration patterns (Inbound/Outbound). Process Knowledge: Deep knowledge of Order-to-Cash, Billing, Re-billing, Collections, and month-end close processes. Development Skills: Appreciation for development and integration skills (e. g. , SQL, payloads) to effectively partner with technical teams. Solution Delivery & Integration QAQA Excellence: Proven QA experience within ERP business systems. Strong skills in functionally designing and testing integrations (inbound/outbound). Design & Documentation: Experience in requirements gathering, solution design, documentation, and implementation is required. Communication & Professional SkillsStakeholder Management: Strong verbal and written communication skills to interface with all management levels. Agility: Ability to effectively prioritize, multi-task, and manage high-volume workloads. What You'll Like About Us:Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. Job: Information Services Primary Location: Alabama-Birmingham Organization: GM - CORPORATE Schedule: Full-time Job Posting: Dec 9, 2025, 4:57:44 PM
    $95k-131k yearly est. Auto-Apply 13h ago
  • Principal Business Analyst - ERP Architecture & Finance (Order-to-Cash)

    Vulcan Materials Company 4.7company rating

    Technical business analyst job in Birmingham, AL

    Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. About the Job: The Principal Business Analyst - ERP (Finance) will partner with both business and technology groups to deliver and maintain Accounts Receivable (AR), Collections, and Cash Application solutions for the Vulcan enterprise. This role is a hybrid functional/technical architect position. You will not only serve as a functional expert in Oracle EBS and Oracle Fusion Cloud but also own the integration architecture, designing data flows between Order Management, AR, GL, and Cash Management. You will be responsible for the "plumbing" of the financial systems-understanding APIs, flat-file interfaces, and the debits/credits underlying every transaction. What you'll do: Technical Architecture & Integration Design * End-to-End Data Flow: Architect and support the technical integration points for the entire lifecycle, specifically: * Order Management to Receivables: Ensure seamless transaction flow from booked orders to invoices. * Collections to Cash Apps: Manage the flow where Collections activity drives cash receipts, ensuring that applied cash immediately updates customer delinquency status in Collections. * AR/Collections to GL: Own the Subledger Accounting (SLA) rules that sweep data (Write-offs, Adjustments, Invoices) into the General Ledger. * Cash Management: Ensure AR Receipts and AP Payments properly interface with Cash Management for accurate bank reconciliation. * Interface Management: Design, manage, and troubleshoot complex inbound and outbound interfaces. You must understand the technical nuances of how data moves via APIs (REST/SOAP), flat-file interfaces, and FBDI across the enterprise ecosystem. * Custom Software Oversight: Manage the architecture for any custom software or third-party applications that touch the AR, Collections, or Cash modules. Financial Operations & Accounting Logic * Invoicing & Re-billing: Manage the technical and functional processes for invoicing and re-billing, ensuring accurate processing of credit memos and new invoices. * Accounting Integrity: Deep understanding of the underlying debits and credits for all transactions (e.g., Invoices, Receipts, Adjustments). You must be able to trace a transaction from subledger to the final GL journal entry. * Close Process Support: Lead support for month-end close processes, specifically diagnosing technical failures in subledger accounting and AR close. Strategic Transformation & QA * Fusion Migration: Participate as a core technical member in the Finance digital transformation and future migration to Oracle Fusion Cloud. * Technical QA: Lead the functional design, quality assurance (QA), and testing for approved application changes. This includes rigorous testing of inbound and outbound interfaces to ensure payload accuracy and data integrity. Business Partnership * Stakeholder Support: Serve as the primary point of contact for Accounting Services, Billing, and Collections. * M&A Integration: Analyze and understand the technical impact of M&A, divestitures, and Chart of Accounts (COA) changes on the AR subledger and interface logic. * Skills You'll Need: Education & Core Experience * Experience: Bachelor's Degree (MIS, CS, Business, or related) and 5 years of experience supporting Finance, Accounting, AR, and Cash Application users with application design, development, and implementation. * Broad Footprint: Experience must include a strong understanding of Accounts Payable (AP) and how it fits into the overall Cash Management and General Ledger architecture. Functional & Technical Expertise * ERP Systems: Required problem-solving skills on Oracle EBS R12 and Oracle Fusion Cloud. * Architecture & APIs: Ability to manage and design interfaces native to Oracle, as well as custom integrations. Must understand APIs, flat-file interfaces, and integration patterns (Inbound/Outbound). * Process Knowledge: Deep knowledge of Order-to-Cash, Billing, Re-billing, Collections, and month-end close processes. * Development Skills: Appreciation for development and integration skills (e.g., SQL, payloads) to effectively partner with technical teams. Solution Delivery & Integration QA * QA Excellence: Proven QA experience within ERP business systems. Strong skills in functionally designing and testing integrations (inbound/outbound). * Design & Documentation: Experience in requirements gathering, solution design, documentation, and implementation is required. Communication & Professional Skills * Stakeholder Management: Strong verbal and written communication skills to interface with all management levels. * Agility: Ability to effectively prioritize, multi-task, and manage high-volume workloads. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets up apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
    $85k-110k yearly est. 40d ago
  • Micro Market Data Coordinator - Refresh Hattiesburg

    Brown Group Companies

    Technical business analyst job in Hattiesburg, MS

    Job Details Refresh Hattiesburg - Hattiesburg, MS Full Time Admin - ClericalDescription Refresh Sips and Eats is seeking a detail-oriented person that enjoys gathering, interpreting, and presenting data. The position works with our micro market department which provides self-service store options in customer breakrooms. This position gathers the data that helps guide business strategies, product development, and competitive positioning. This role requires strong research skills, critical thinking, and the ability to translate complex data into actionable insights. Essential Functions and Responsibilities: Lives and models BROWN VALUES in everything we do. Produces weekly and monthly reports to analyze the market data for each micro market. Adds product to database as needed. Assist the Micro Market management team with special projects Classifies and summarizes market sales data according to pre-determined categories Keeps records and processes payments for market-related purchases Inventory evaluation and analysis Video monitoring and investigation Speaks with customers and drivers to handle issues that may arise May be required to visit markets for projects Physical Demands: Must be able to sit for prolonged periods of time Finger manipulation such as use of computer keyboard Occasional bending, stooping, and climbing of stairs Work Environment: Primary work environment will be office setting Occasional visits to Micro Market customer locations required Qualifications Qualifications: Ability to communicate effectively in written format and oral presentations Ability to multi-task and establish priorities. Exhibits initiative, responsibility, flexibility, and leadership. Must be open to travel throughout the division. Advanced skills in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
    $47k-67k yearly est. 60d+ ago
  • Business Analyst Intern (STRIVE Program)

    Aptim 4.6company rating

    Technical business analyst job in Baton Rouge, LA

    The Business Analyst Intern will be responsible for supporting the business needs and will evaluate and implements process and technology solutions. The position will be involved with analytical design, business process analysis, project management and technology work. Key Responsibilities/Accountabilities: Drives the deployment of new applications and systems Determines and documents user requirements for business processes and develops standard approaches that are scalable across business locations Creates direct channels of communication to application developers Ability to define test plans and cases. Develop test cases at the application and integration levels. Other duties as assigned Facilitates meetings and workshops for scoping, requirements definition for project deadlines Demonstrated initiative with commitment and ability to meet deadlines Basic Qualifications: Understanding of information technology and application to business problems; recognition of business processes and the application of technology to improve business processes Working towards bachelor's degree in Management Information Systems (MIS), Computer Science, or related field. Completed degree helpful Minimum cumulative 3.0 GPA with at least 60 hours of coursework completed 0-2+ years' experience in business analysis, requirements definition, designing systems solutions, deployment of information systems to meet business requirements, and project management. Flexibility and willingness to function at a variety of levels of detail (project management, detailed problem resolution, application testing) Initiative and ability to recommend alternative approaches to enhance system performance; dynamic, self-starter with the ability to work well individually and on teams Excellent analytical abilities; creative problem solving abilities; must be adept at multitasking and managing multiple, at times conflicting, priorities Familiar with tools such as Use Case Models, Business Process Models, Data Flow Diagrams, Context Diagrams and Sequence Diagrams, among others Quality Assurance planning and execution preferred Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data Detail-oriented with strong organizational skills Strong aptitude for process improvement Effective written and oral communication skills and ability to assist others in defining their needs in a collaborative, tactful manner Ability to communicate with both technical and non-technical audiences Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver high quality services for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $23 to $24.26 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. #LI-ONSITE
    $23-24.3 hourly 1d ago
  • Business System Manager - Default Services

    First Horizon Bank 3.9company rating

    Technical business analyst job in Metairie, LA

    **Location:** Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. **Essential Duties and Responsibilities:** **Consultation and Analysis** · Drives initiatives and has primary responsibility for approving business requirements · Manages definition of business case and approves business requirements and functional designs for system enhancements · Considers impact to vendor, workflow of existing processes and other related systems · Uses analytical skills to streamline business processes · Understands and applies limitations and unique advantages of existing enterprise capabilities · Analyzes marketplace, industry, company and technology trends and best practices · Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. · Designs and documents business processes to improve efficiency · Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls · Develops solutions to business problems or new business requirements · Creates maps of current and future processes · Manages system SLAs, Disaster Recovery and Business Continuity, and user access · Serves as primary subject matter expert contact for the system · Defines and drives system strategy to align with organizational strategies · Researches and analyzes the root cause of system issues **Execution** · Manages multiple initiatives effectively · Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals · Develops detailed plans and timelines · Produces system-related job aids and provides training content for training facilitators · Performs and coordinates User Acceptance Testing · Reviews and approves Quality Assurance test plans · Performs or scheduled production certification **Communication** **·** Relates well with all levels of the organization and builds appropriate rapport · Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes · Manages end-user system communications · Communicates with manager proactively regarding any capacity issues or opportunities **Knowledge:** **·** Knowledge of loan operations and default servicing including consumer, commercial and credit cards · Understanding of business processes and functions for the lifecycle of consumer and commercial loans · Awareness of regulatory environment and implications · Experience with ACI or CGI collections and payment systems **Education and/or Work Experience Requirements:** + Excellent computer proficiency (MS Office - Word, Excel, and Outlook) + Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service + Excellent organizational, analytical, and customer service skills + Bachelor's degree or related experience + 5 or more years system implementation and/or operations experience + System implementation and/or loan operations experience preferred **Skills:** + Strong ability to establish mutual understanding and effective working relationships with associates across business areas + Demonstrated decision-making skills, including the ability to act with incomplete information + Skilled at envisioning and articulating future scenarios and strategies at a high level + Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way + Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences + Experience with project management or business analysis is beneficial + Proficient in organizing, prioritizing, and managing multiple work streams simultaneously + Skilled in gathering, documenting, and translating business requirements for technology partners **Abilities:** + Quickly assess and understand complex situations and system impacts + Break down problems into manageable details for effective analysis and resolution + Influence and collaborate with associates and business partners, even without formal reporting authority + Monitor, interpret, and communicate detailed findings to business and technical partners + Clearly communicate ideas, concepts, and recommendations to associates at all levels + Adapt readily to change and shifting priorities within a dynamic operational environment + Travel as necessary to meet project and stakeholder needs **Physical Requirements:** + Basic keyboarding or other repetitive motions + Lifting/pushing objects + Must be able to talk, listen and speak clearly on telephone + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $105k-128k yearly est. 35d ago
  • WMS Analyst-3468 AL

    Lowe's 4.6company rating

    Technical business analyst job in Alabama

    Essential Functions: •Continuous Improvement - collaborate with cross functional teams to optimize warehouse systems for improved efficiency and operational service levels •Create processes and standard operating procedures leveraging current procedures from Lowe's •Lead or participate in (depending on project size) the documentation of functional requirements for approved projects. Interface with other groups in Supply Chain as needed to determine cross functional impacts. •Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements •Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers •Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals. Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs. •Prioritize mission-critical work activities - identify root cause for exceptions and escalate as necessary to prevent customer impacts. •Evaluate, verify, and monitor new item configuration. Resolve item setup and allocation exceptions, ensure consistency across the network. •Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity. •Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support Minimum Requirements: •Bachelor's Degree •3-5 years' experience handling store/field support questions and solving business problems. •3-5 years' Supply Chain or Store Operations experience and project management and inventory process management experience. Preferences: •Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems. •Experience with Blue Yonder Warehouse Management System. •Experience with training and presenting new information to associates. •Experience supporting or managing a third party provider. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $75k-89k yearly est. 10d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Technical business analyst job in Birmingham, AL

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $91k-118k yearly est. Easy Apply 8d ago
  • Business Analyst , Functional Analyst

    Mapjects.com

    Technical business analyst job in New Orleans, LA

    Mapjects is a leading integrated program management (PMO) and financial planning platform for organizations. ************************ email WORD resume to **************** or ****************** Job Description Mapjects business analyst : In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings. Develop requirements document Develop Use case documents JAD session experience is a plus Required Skills 2+ years of experience with Microsoft Office 2+ years of experience performing system requirements analysis, requirements design documentation 1+ years of experience in analyzing, designing, and testing web-based applications Must have excellent communication skills Must be able to work both independently and as part of a team Desired Skills Familiarity with web-based applications Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology Familiarity with bug and change request tracking tools Education - BS in an Information Systems or related field of study at Mapjects, we're a team of builders. This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Skills - Business Analysis - Functional Testing - Communicational skills Qualifications Some of the positions require work to be performed in DC, or VA Education - BS in an Information Systems or some equiv related field of study at Mapjects, we're a team of builders. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. **************** or ******************
    $75k-107k yearly est. Easy Apply 5h ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Technical business analyst job in Metairie, LA

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $105k-128k yearly est. 36d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Technical business analyst job in Montgomery, AL

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $92k-118k yearly est. Easy Apply 8d ago
  • Business System Manager - Default Services

    First Horizon Bank 3.9company rating

    Technical business analyst job in Lafayette, LA

    **Location:** Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. **Essential Duties and Responsibilities:** **Consultation and Analysis** · Drives initiatives and has primary responsibility for approving business requirements · Manages definition of business case and approves business requirements and functional designs for system enhancements · Considers impact to vendor, workflow of existing processes and other related systems · Uses analytical skills to streamline business processes · Understands and applies limitations and unique advantages of existing enterprise capabilities · Analyzes marketplace, industry, company and technology trends and best practices · Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. · Designs and documents business processes to improve efficiency · Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls · Develops solutions to business problems or new business requirements · Creates maps of current and future processes · Manages system SLAs, Disaster Recovery and Business Continuity, and user access · Serves as primary subject matter expert contact for the system · Defines and drives system strategy to align with organizational strategies · Researches and analyzes the root cause of system issues **Execution** · Manages multiple initiatives effectively · Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals · Develops detailed plans and timelines · Produces system-related job aids and provides training content for training facilitators · Performs and coordinates User Acceptance Testing · Reviews and approves Quality Assurance test plans · Performs or scheduled production certification **Communication** **·** Relates well with all levels of the organization and builds appropriate rapport · Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes · Manages end-user system communications · Communicates with manager proactively regarding any capacity issues or opportunities **Knowledge:** **·** Knowledge of loan operations and default servicing including consumer, commercial and credit cards · Understanding of business processes and functions for the lifecycle of consumer and commercial loans · Awareness of regulatory environment and implications · Experience with ACI or CGI collections and payment systems **Education and/or Work Experience Requirements:** + Excellent computer proficiency (MS Office - Word, Excel, and Outlook) + Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service + Excellent organizational, analytical, and customer service skills + Bachelor's degree or related experience + 5 or more years system implementation and/or operations experience + System implementation and/or loan operations experience preferred **Skills:** + Strong ability to establish mutual understanding and effective working relationships with associates across business areas + Demonstrated decision-making skills, including the ability to act with incomplete information + Skilled at envisioning and articulating future scenarios and strategies at a high level + Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way + Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences + Experience with project management or business analysis is beneficial + Proficient in organizing, prioritizing, and managing multiple work streams simultaneously + Skilled in gathering, documenting, and translating business requirements for technology partners **Abilities:** + Quickly assess and understand complex situations and system impacts + Break down problems into manageable details for effective analysis and resolution + Influence and collaborate with associates and business partners, even without formal reporting authority + Monitor, interpret, and communicate detailed findings to business and technical partners + Clearly communicate ideas, concepts, and recommendations to associates at all levels + Adapt readily to change and shifting priorities within a dynamic operational environment + Travel as necessary to meet project and stakeholder needs **Physical Requirements:** + Basic keyboarding or other repetitive motions + Lifting/pushing objects + Must be able to talk, listen and speak clearly on telephone + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $105k-128k yearly est. 35d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Technical business analyst job in Baton Rouge, LA

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $83k-108k yearly est. Easy Apply 8d ago
  • Business System Manager - Default Services

    First Horizon Corp 3.9company rating

    Technical business analyst job in Lafayette, LA

    Location: Onsite at locations Memphis, TN., Houston, TX., Irving, TX., Metairie, LA., Lafayette, LA., Birmingham, AL., Charlotte, NC., and Knoxville, TN. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Business System Manager (BSM) serves as the central point of contact for the management and oversight of systems used by our Default Servicing team and Lending Services team, including the pay-by-phone system. The BSM is accountable to all associates and stakeholders whose work is impacted by these systems. While this position does not require deep technical expertise, it does require a solid understanding of business system and comfort working with technology platforms and vendors. Prior experience with collections or collections systems is essential. The BSM is responsible for the daily operation of a variety of business systems, overseeing business requirements, defect tracking, communications, system access management, user-acceptance testing, and production certification. This associate plays a key role in identifying solutions for production problems, managing system conversions and de-conversions, supporting new products and enhancements, and ensuring compliance with regulatory changes. The BSM is the primary contact for all business function issues or system affecting supported areas. The BSM partners closely with the Operations department managers to achieve agreed-upon business objectives, translating those objectives into actionable system requirements in collaboration with the Technology business teams. This associate designs and refines business processes, drives initiatives, and is actively involved in implementation efforts, providing reporting and analysis as needed. The ideal candidate demonstrates exceptional client-focused service, analytical skills, project management expertise, and the ability to remain composed and solution-oriented in a dynamic environment. Essential Duties and Responsibilities: Consultation and Analysis * Drives initiatives and has primary responsibility for approving business requirements * Manages definition of business case and approves business requirements and functional designs for system enhancements * Considers impact to vendor, workflow of existing processes and other related systems * Uses analytical skills to streamline business processes * Understands and applies limitations and unique advantages of existing enterprise capabilities * Analyzes marketplace, industry, company and technology trends and best practices * Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. * Designs and documents business processes to improve efficiency * Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls * Develops solutions to business problems or new business requirements * Creates maps of current and future processes * Manages system SLAs, Disaster Recovery and Business Continuity, and user access * Serves as primary subject matter expert contact for the system * Defines and drives system strategy to align with organizational strategies * Researches and analyzes the root cause of system issues Execution * Manages multiple initiatives effectively * Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals * Develops detailed plans and timelines * Produces system-related job aids and provides training content for training facilitators * Performs and coordinates User Acceptance Testing * Reviews and approves Quality Assurance test plans * Performs or scheduled production certification Communication * Relates well with all levels of the organization and builds appropriate rapport * Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes * Manages end-user system communications * Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: * Knowledge of loan operations and default servicing including consumer, commercial and credit cards * Understanding of business processes and functions for the lifecycle of consumer and commercial loans * Awareness of regulatory environment and implications * Experience with ACI or CGI collections and payment systems Education and/or Work Experience Requirements: * Excellent computer proficiency (MS Office - Word, Excel, and Outlook) * Must be able to work under pressure and meet deadlines, while maintaining a commitment to quality and providing exemplary service * Excellent organizational, analytical, and customer service skills * Bachelor's degree or related experience * 5 or more years system implementation and/or operations experience * System implementation and/or loan operations experience preferred Skills: * Strong ability to establish mutual understanding and effective working relationships with associates across business areas * Demonstrated decision-making skills, including the ability to act with incomplete information * Skilled at envisioning and articulating future scenarios and strategies at a high level * Able to communicate honestly and constructively, presenting unvarnished truths in a professional and helpful way * Excellent verbal and written communication skills, with the ability to tailor messages for diverse audiences * Experience with project management or business analysis is beneficial * Proficient in organizing, prioritizing, and managing multiple work streams simultaneously * Skilled in gathering, documenting, and translating business requirements for technology partners Abilities: * Quickly assess and understand complex situations and system impacts * Break down problems into manageable details for effective analysis and resolution * Influence and collaborate with associates and business partners, even without formal reporting authority * Monitor, interpret, and communicate detailed findings to business and technical partners * Clearly communicate ideas, concepts, and recommendations to associates at all levels * Adapt readily to change and shifting priorities within a dynamic operational environment * Travel as necessary to meet project and stakeholder needs Physical Requirements: * Basic keyboarding or other repetitive motions * Lifting/pushing objects * Must be able to talk, listen and speak clearly on telephone * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standard, including meeting qualitative and/or quantitative productivity standards. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $105k-128k yearly est. 36d ago

Learn more about technical business analyst jobs

How much does a technical business analyst earn in Petal, MS?

The average technical business analyst in Petal, MS earns between $52,000 and $93,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.

Average technical business analyst salary in Petal, MS

$69,000
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