Technical business analyst jobs in Wilmington, NC - 26 jobs

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Data Science and Data Engineering Job Qualifications: Skills: C++ Programming Language, Design Algorithms, Python (Programming Language) Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes : Iron EagleX (IEX), a wholly owned subsidiary of General Dynamics Information Technology, delivers agile IT and Intelligence solutions. Combining small-team flexibility with global scale, IEX leverages emerging technologies to provide innovative, user-focused solutions that empower organizations and end users to operate smarter, faster, and more securely in dynamic environments. Contract Overview: The Data Technical Support (DTS) contract provides data science professionals to the United States Special Operations Command's (USSOCOM) Intelligence Data Support Team (IDST) and Special Operations Forces Acquisitions, Technology & Logistics (SOF AT&L). The IDST is a government-led team focused on data analytics efforts within the USSOCOM Directorate of Intelligence (J2) and its subordinate command's intelligence lines of effort. The IDST helps USSOCOM intelligence analysts by turning the Command's data into actionable information. The IDST team may also engage with the USSOCOM Chief Digital and Artificial Intelligence Office (CDAO), Knowledge Management (KM), and other HQ entities. The DTS contract provides permanently assigned data science professionals to the USSOCOM Headquarters, Theater Special Operations Commands, and Component Commands. Additionally, the DTS contract may provide temporary support (Temporary Duty / deployment) to worldwide Special Operations Joint Task Forces, Combined Joint Special Operations Task Forces, Special Operations Task Forces, and Special Operations Command Forward Elements. Job Description: Data Analyst - Data Analysts support the IDST by using technology to mine complex, voluminous, and different varieties of data from various sources and platforms to collect, analyze, and compile data to meet customer needs. This position is at Camp Lejeune, Jacksonville, NC. Job Duties Include (but are not limited to): Identify new sources of data and methods to improve data collection, analysis, and reporting Collect customer requirements Determine technical issues Design algorithms and data manipulation capabilities using R, Python, C++, JavaScript, Go, and other known programming languages. Build data solutions, tools, and capabilities to enable self-service frameworks for data consumers to monitor and report on data. Improve the quality of data use and usability by driving an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with Intelligence and Data analysis teams to produce qualitative and quantitative data that support Intelligence products. Required Skills & Experience: Experience providing services similar in required tasks, scope, and complexity. Due to US Government Contract Requirements, only US Citizens are eligible for this role. Education & Certifications: Bachelor's degree in a computer science discipline or equivalent. Security Clearance: Current Top-Secret clearance with SCI eligibility is required #iexjobs The likely salary range for this position is $99,450 - $134,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA NC Jacksonville Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US North Carolina Division: Solutions Job Posting Title: Business Analyst Time Type: Full Time Position Description Summary: Accumulate, analyze, forecast, and report financial, operational, supply chain, transportation, and/or technical data used in decision-making process of the clients' business. Develop, interpret, and implement technical concepts and procedures that aid planning and control. Perform analysis using various software to determine company performance. Provide technical, system, and/or process expertise and recommendations on company projects. Identify and implement projects that improve and/or automate current processes. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): · Compile, analyze and report competitor, industry and geo-political data. Prepare reports on actual or projected information that improve management decision-making and operational performance · Prepare updates to Strategic Initiatives communicating company performance against strategy · Prepare business modeling analysis · Identify system and process issues and develops recommendations that improve business practices, enhance efficiencies or strengthen regulatory and industry standard compliance. Analyze processes and identify opportunities for cost savings to client through process improvement/automation. Communicate issues and recommendations to management · Coordinate information gathering to prepare reports, analysis, and recommendations · Participate with the testing of automated systems, including development of test plans and scenarios, conducting of user testing and business process validation · Assist with departmental and company-wide project implementations, providing leadership and subject matter expertise · Ensure compliance with procedures and quality standards and implement management directives · Assist in making the field and CSG international services department work together seamlessly The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Some U.S. or international travel may occur. Accountability - Use professional concepts and corporate policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of diverse scope and discretion. Scope - Work on problems diverse in scope. Normally receive no instructions on routine work, general instructions on new assignments. May provide guidance to lower level employee. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is an intermediate level position. Solid interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 1-4 years of related experience. Requires 5 years of export freight forwarding experience or successful completion of an accredited transportation career course of studies and 3 years of export freight forwarding experience. Intermediate to advanced computer skills. Knowledge of standard concepts, practices and procedures within transportation industry. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

Job Description ServiceNow Business Analyst (Infrastructure Background) Experience Level: 10+ years We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the ServiceNow platform. Key Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to identify and document business requirements for ServiceNow implementations, enhancements, and integrations. Analyze current infrastructure processes and workflows to identify areas for improvement and automation within the ServiceNow platform. Facilitate workshops and meetings to gather technical and functional requirements. Solution Design: Translate business requirements into functional and technical specifications for ServiceNow solutions, with a focus on ITSM, ITOM, and ITAM modules. Collaborate with technical teams to design and configure ServiceNow solutions that align with infrastructure needs. Ensure that solutions are scalable, maintainable, and aligned with best practices. Process Improvement and Automation: Work closely with infrastructure teams to identify opportunities for process automation and optimization using ServiceNow workflows. Develop and refine IT infrastructure service catalogs and improve service delivery using ServiceNow capabilities. Stakeholder Management: Act as a liaison between business, IT, and technical teams to ensure smooth communication and successful project delivery. Provide clear, concise documentation of processes, requirements, and solution designs. Testing and Validation: Develop test cases and assist with user acceptance testing (UAT) to ensure that ServiceNow solutions meet business requirements. Validate that solutions are functioning as expected and make necessary adjustments as required. Change Management and Training: Assist in change management efforts by providing training, documentation, and support to end-users and stakeholders. Ensure successful adoption of new processes and solutions within the organization. Ongoing Support and Optimization: Provide post-implementation support and continuous improvement recommendations for the ServiceNow platform, ensuring that it meets evolving business and infrastructure needs. Monitor the performance of implemented solutions and identify areas for future enhancements. Required Skills and Experience: Experience: Minimum 10 years of experience as a Business Analyst, with at least 5 years focusing on ServiceNow implementations. Infrastructure Knowledge: Strong background in IT infrastructure, including networks, servers, storage, virtualization, and cloud services. ServiceNow Expertise: Deep knowledge of ServiceNow ITSM, ITOM, ITAM modules, with proven experience in configuring, customizing, and managing the platform. Process Improvement: Experience with process mapping, workflow automation, and service catalog development in an infrastructure context. Analytical Skills: Ability to analyze complex infrastructure environments and translate business requirements into effective ServiceNow solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Project Management: Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit Advance America Website Position Summary This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst. Job Responsibility Support Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Develop functional requirements specifications according to standard templates, using natural language. Influence Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models. Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow. Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs. Drive Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Job Responsibilities Cont. Manage Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Successfully engage in multiple initiatives simultaneously. Will be accountable for Requirements Design time estimates in hours. Needs to have light project management skills (for work streams that do not include a PM). Presents Functional Designs in Business/IT review meetings. Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design. Maintain Facilitates definition and division of software development tasks among team members in an agile environment. Perform other duties as assigned. Adhere to all points of the creed. Education Required Bachelor's Degree in Computer Science. Experience Required Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred. Physical requirements Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location. Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel As needed. Position Type/Expected Hours of Work Salaried position working 40 hours per week. Attire Business casual. Other Duties Must be eligible to work in the USA and able to pass a background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 1883

Job Description We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. Responsibilities Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop a relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to the product team Communicate key insights and findings to the product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills

Wilmington, DE Monday - Friday 8:00 - 5:00 Hybrid We are seeking a Business Systems Analyst to support and enhance CSC's Order Management platform. This platform has modernized how CSC delivers corporate transaction services, and your contributions will help ensure ongoing stability while driving continued improvement. The ideal candidate will possess strong problem-solving and analytical abilities, as well as experience in research, facilitation, and working collaboratively with stakeholders across both business and technology teams. You will play a key role in maintaining operational excellence and shaping future enhancements that address evolving client needs. Major Job Functions: Investigate and resolve production problems within the Order Management system, collaborating with IT partners to ensure prompt solutions. Work together with business and technical teams to gather and document requirements for new functionalities, performance enhancements, and service upgrades. Create user stories, prototypes, process diagrams, and clear documentation to convey requirements effectively. Engage as a member of an agile scrum team by leading story refinement sessions and actively participating in sprint planning. Collaborate with the Product Owner to adjust and prioritize the backlog, balancing immediate operational concerns with long-term development goals. Lead user acceptance testing for both system fixes and new functionalities, ensuring that solutions align with business requirements. Coordinate with change management and key stakeholders to facilitate the successful implementation of platform changes. Regularly assess user engagement and feedback to pinpoint opportunities for further optimization. Take part in retrospectives and share insights to ensure that solutions drive improved business results and better user experiences. Carry out additional responsibilities as assigned. Qualifications: Experience in reviewing and improving processes, supporting daily operations, or contributing to system enhancements; while prior business analyst experience is a plus, it is not mandatory. Excellent communication and facilitation abilities, with a proven capacity to collaborate effectively with technical teams, business stakeholders, and product leaders. Desired experience working with the Pega Platform or similar workflow and ordering platforms. Exceptional organizational skills, strong attention to detail, and advanced problem-solving capabilities. Ability to handle multiple priorities at once and quickly adjust to changing requirements. Knowledge of agile methodologies and experience with backlog management are advantageous. Meticulous attention to detail paired with strong analytical and problem-solving skills. Background in evaluating and streamlining business processes. A bachelor's or master's degree is preferred but not a requirement. #CSC #CSCCareers #LI-HL1

Description & Requirements Maximus is hiring a remote Analyst - Reporting to support the General Services Administration in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Essential Duties and Responsibilities: - Responsible for database administration, data consolidation, data analysis and management reporting. - Design database reports based on the requestor's requirements in support of key business strategies. - Perform queries, data extraction, manipulation, and analysis to provide reporting solutions. - Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components. - Create user guides and train on use of database reports, as necessary. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - U.S. Citizenship and ability to pass a security clearance - 2+ years of specific experience performing data analytics within a call center environment - Experience with Microsoft Power Platform preferred - Experience with MicroStrategy preferred - Ability to quickly learn and adapt to new technologies - Strong attention to detail - Strong critical thinking and problem-solving skills Tools & Technologies: - SKPI / MicroStrategy - Performance metrics and KPI tracking - Amazon Connect - Contact Center Telephony Platform - Microsoft Excel - Standard spreadsheet application - Power BI - Data visualization and dashboard development - Power Apps - Build apps for convenient data entry by Supervisors - Power Automate - Automate daily operational workflows Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 44,800.00 Maximum Salary $ 69,400.00

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: Wilmington Health is looking for a Business Analyst to support ACO operations. This position requires an in-depth understanding of healthcare data including provider, clinical and member data. In this role, the Analyst is charged with developing high level analyses, recommending strategic actions to be taken based on data and presenting opportunities to support internal and external initiatives in support of strategic efforts. Essential Duties/Responsibilities: Incorporate large amounts of healthcare data to discover patterns, trends, and relationships to produce actionable insights which can inform strategy and identify cost reduction, quality improvement, and risk capture. Create and maintain documentation of operational practices used in the development of analysis and reports. Present thoughtful analytical summaries to internal and external stakeholders, using strong written and verbal communication. Actively participate in developing strategies and targets for scaling business and targeting initiatives that improve quality, improve patient satisfaction and control healthcare costs. Work with clinical and operational leaders to identify, analyze, research, select, modify, or update population health solutions. Assists with or facilitates meetings, conference calls, web meetings, presentations, and other communication methods. Conducts or facilitates drill down and other ad hoc analyses of population healthcare data. Writes reports for use by other team members and leaders to support population health management. Proficient in use of Excel and SQL and SAS Other Duties: Appears for work on time and attends meetings as required Maintains strict confidentiality Communicates courteously and appropriately with patients, physicians, and coworkers Other duties specified by manager KNOWLEDGE, SKILLS, AND ABILITIES: Strong organizational skills Ability to manage time-sensitive projects Effective communication skills Ability to work independently and take initiative in addressing concerns and issues Proficient with computer-based applications such as MS Office, Adobe, registries/medical databases, claims data, population health benchmarking and electronic health records QUALIFICATIONS Required Bachelor's Degree or equivalent experience 1-2 years of population health experience Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law. ADA Physical Demands: Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day) Physical Demand Required? Frequency Standing Occasionally Sitting Continuously Walking Occasionally Kneeling/Crouching Rarely Lifting Rarely

Join our team - and take the next step in achieving a fulfilling career! What We Do At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most. Who We Are CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC. CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees. Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services. Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Essential Functions: Use marketing segmentation and targeting models for Direct Mail campaigns and online marketing. Work with internal and external partners to understand campaigns' details and prepare code and data for a campaign execution. Maintain SQL code to pull, score, segment, aggregate, and produce acquisition campaigns based on Credit Bureau data. Manage marketing data and integration with external data and APIs. Manage strategy and implementation/audit documentation with other departments and with outside vendors. Track and evaluate campaign results, identify business opportunities, and make recommendations for future campaigns. Support development of hypotheses for marketing/targeting tests and analyses of test results. Summarize and communicate insights. Contribute to processes and controls to ensure quality and compliant execution of Banks's marketing campaigns. Compliance with Laws & Regulations: Responsible for complying with all of the Bank's internal control policies and procedures. Responsible for understanding and complying with all laws and regulations to which the Bank is subject. Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts. Education and Experience: Bachelor's degree in an analytical discipline such as math, finance, statistics, computer science, economics, engineering, or a hard science is required. Higher level education such as a Master's degree, or certifications in a science, technology, engineering, or math field is desirable. Typically requires five (5) years of credit card experience in a strategic, quantitative problem-solving role. Summary of Qualifications: Banking, financial services, and/or analytical data experience are highly preferred. Proven ability to work with large data sets with the ability to translate data into actionable insights. SQL is a requirement and Python, R, Shiny, SAS, Tableau or other data analysis tools are also highly preferred. Analytical rigor and autonomous problem-solving skills with the ability to prioritize workload and balance multiple initiatives and efforts. Self-starter with inquisitive spirit, adept at working as part of a team of internal and external partners across business groups Passion for bringing ideas to life and take ownership for strategy and execution Excellent problem solving, communication, verbal/written presentation skills, attention to detail and the ability to work independently. Work Environment/Physical Demands: Light The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Security Responsibilities - General: This classification requires heightened security awareness to safeguard the Bank's data, including customer non-public personal information. This security level means that the job includes exposure to all categories of Bank data, including customer non-public personal information. General Disclosure: The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be considered as a detailed description of all work requirements that may be inherent to the position. In addition, the incumbent may be called upon to personally handle projects or assignments not usually related to the position's day-to-day activities. Understand and comply with laws and regulations that are applicable to my job function. Understand and comply with company policies and procedures that are applicable to my job function. #INDLP1 Our Employee Value Proposition Competitive Pay, including a Bonus Target or Variable Pay Incentive Program Benefits Package -Medical, Dental, and Vision (plus much more) 401(k) Plan with Company Match Short- & Long-Term Disability Wellness Programs Group Life and AD&D Insurance Paid Vacation, Sick Days and bank Holidays Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable .

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office. With us, you'll find: * A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself! * Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive. * Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance. * Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence. Job Description: Position Summary: The AI Solutions Analyst designs, develops, and implements AI-powered solutions that improve efficiency and productivity across McDermott's administrative teams and legal practices, strengthening the firm's ability to better serve clients. This role collaborates closely with Product Management, firm AI leadership, Knowledge Management, and business sponsors to translate needs and ideas into secure, scalable, and innovative AI solutions. The ideal candidate has an engineering and business analysis background, is analytical, detail-oriented, and collaborative, and applies strong technical and problem-solving skills to create intelligent solutions that advance the firm's AI capabilities. This role builds advanced prompt-based solutions and orchestrates agentic workflows that automate and enhance complex business and legal processes, leveraging firm knowledge and operational data through MCP, APIs, and other integration frameworks. Acting as both technologist and business analyst, the AI Solutions Analyst works with stakeholders to surface needs, assess current processes, and translate requirements into practical AI-driven workflows. The analyst gathers, synthesizes, and tests stakeholder feedback to ensure each solution aligns with firm standards for security, compliance, and reliability while delivering measurable operational impact and an improved user experience. Essential Functions and Responsibilities: * Engage directly with stakeholders across legal practices and administrative departments to understand business needs, pain points, and workflow challenges; translate these into clear AI use cases, functional requirements, and prototype concepts. * Design, build, and deploy AI applications, prototypes, and integrations using AI foundation models, APIs, and cloud-based platforms; Facilitate iterative feedback loops with stakeholders to refine prompts and workflows, validate solution designs, and ensure that AI assistants meet operational and user experience expectations. * Leverage leading AI models and related technologies to drive initiatives in productivity improvement, research, and process optimization. * Build, test, and maintain AI agents and conversational interfaces that improve user experience and operational efficiency. * Implement and maintain secure, compliant, and well-documented AI workflows in accordance with firm policies and governance standards. * Evaluate and integrate third-party AI platforms and APIs (e.g., OpenAI, Anthropic, Microsoft, etc.) into internal systems where appropriate. * Create, test, and optimize prompt templates and instruction sets to improve model performance, reliability, and alignment with user needs. * Support data preparation, feature engineering, and model optimization in collaboration with data engineers and developers. * Participate in agile ceremonies, including sprint planning, backlog refinement, and cross-functional demos, to plan, prioritize, and showcase work. * Stay current on developments in AI agents, orchestration tools, and large language model technologies, sharing practical insights and recommendations with the team. Job Specifications: * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related UX engineering field. * Minimum three (3) years of experience supporting or leading the delivery of advanced technology software-based solutions. * Familiarity with 2 or more AI platforms with deep experience with at least one of the leading AI platforms (ChatGPT, MS Copilot, Claude, Gemini, etc.). * Experience integrating and deploying APIs; familiarity with RESTful services and cloud environments. * Strong analytical and problem-solving skills with exceptional attention to detail. * Ability to communicate technical concepts effectively to non-technical stakeholders. * Knowledge of agile software development practices and version control (e.g., Git). * Experience developing AI agents, chatbots, or prompt-based systems using generative AI models (e.g., GPT-based systems) preferred. * Familiarity with data governance, privacy, and ethical AI best practices a plus. * Demonstrated commitment to staying current with AI orchestration frameworks, LLM technologies, and emerging best practices. #LI-JL1 #LI-Hybrid #ArtificialIntelligence #AI #LLM #PromptEngineering #BusinessAnalyst Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses. Target Hiring Range $110,000 - $161,000 Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package. As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: * While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear * Employee must occasionally lift up to twenty (20) pounds Work Environment: Typical indoor office environment Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.

Full-time Description Program Analyst - II Marine Expeditionary Force Primary Location: Camp Lejeune, NC Clearance: Active Secret Ability to work remotely: No Obsidian Solutions Group is seeking a Program Analyst to support II Marine Expeditionary Force (II MEF) at Camp Lejeune, NC. This position requires onsite presence at II MEF due to the command's high operational tempo (OPTEMPO), which necessitates a dedicated analyst presence. The Program Analyst will be responsible for managing Lessons Learned (LL) across II MEF, collecting After Action Reports (AARs), and supporting formal LL collection efforts. Specific Responsibilities Manage comprehensive (LL) programs across all II MEF units and subordinate commands Collect and compile (AARs) from exercises, deployments, and training events Support formal Lessons Learned collection efforts through interviews, observations, and analysis Coordinate LL activities with multiple units across II MEF to ensure comprehensive coverage Process, analyze, and disseminate actionable lessons learned to improve operational effectiveness Maintain LL databases and tracking systems to ensure accessibility and proper categorization Facilitate LL working groups and coordination meetings with II MEF staff and subordinate units Prepare detailed reports, briefings, and presentations on trends, observations, and recommendations Support high OPTEMPO requirements with responsive and timely analytical support Requirements Required Qualifications Bachelor's degree with 5-7 years of relevant military or analytical experience Graduate of Marine Corps Command & Staff College or Marine Corps Senior Enlisted Professional Military Education course Active Secret clearance required Retired or former Marine Corps Senior Enlisted (E-8/E-9) or Officer strongly preferred Experience in Marine Corps special operations, reconnaissance, or critical skills operations highly desirable Deep understanding of Marine Corps operations, training, and force development Strong analytical, writing, and communication skills Proven ability to work effectively in high-tempo operational environments Proficiency in Microsoft Office Suite and military planning/reporting systems Excellent interpersonal skills and ability to coordinate across multiple organizations Physical Requirements and Work Environment Work is performed in a typical office environment at Camp Lejeune, NC Must be able to work onsite at II MEF facilities to support high operational tempo requirements May require extended hours and flexibility to meet mission demands during high-tempo periods Occasional field visits to subordinate units may be required Travel Minimal to moderate travel required for coordination with subordinate units and formal LL collection events Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of various clinical and administrative applications across the health care system. Works to optimize processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing organizational information systems. Senior position serves as mentor to other IT staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). No licensure or certification required. Experience: If a Bachelor's degree: Two (2) years of direct experience. If an Associate's degree: Four (4) years of direct experience. If a High School diploma or GED: Ten (10) years of direct experience.

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Minimum 2 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Bilingual skills in English and Spanish Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Description & Requirements Maximus is currently hiring a Sr Business Analyst to join our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Sr Business Analyst is responsible for applying advanced business process improvement practices to re-engineer methodologies and lead business process modernization projects. This role assists in activity and data modeling, transaction flow analysis, internal control and risk assessments, and performance measurement techniques to optimize organizational efficiency. The Sr Business Analyst will help establish standards for information systems procedures, develop solutions to complex problems, and design organization-wide information models for integrated software and database systems, including data warehouses. Additionally, this position ensures adherence to Information Management guiding principles, cost-saving strategies, and open system architecture objectives. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. - Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 130,000.00

Job DescriptionDescription: Program Analyst - II Marine Expeditionary Force Primary Location: Camp Lejeune, NC Clearance: Active Secret Ability to work remotely: No Obsidian Solutions Group is seeking a Program Analyst to support II Marine Expeditionary Force (II MEF) at Camp Lejeune, NC. This position requires onsite presence at II MEF due to the command's high operational tempo (OPTEMPO), which necessitates a dedicated analyst presence. The Program Analyst will be responsible for managing Lessons Learned (LL) across II MEF, collecting After Action Reports (AARs), and supporting formal LL collection efforts. Specific Responsibilities Manage comprehensive (LL) programs across all II MEF units and subordinate commands Collect and compile (AARs) from exercises, deployments, and training events Support formal Lessons Learned collection efforts through interviews, observations, and analysis Coordinate LL activities with multiple units across II MEF to ensure comprehensive coverage Process, analyze, and disseminate actionable lessons learned to improve operational effectiveness Maintain LL databases and tracking systems to ensure accessibility and proper categorization Facilitate LL working groups and coordination meetings with II MEF staff and subordinate units Prepare detailed reports, briefings, and presentations on trends, observations, and recommendations Support high OPTEMPO requirements with responsive and timely analytical support Requirements: Required Qualifications Bachelor's degree with 5-7 years of relevant military or analytical experience Graduate of Marine Corps Command & Staff College or Marine Corps Senior Enlisted Professional Military Education course Active Secret clearance required Retired or former Marine Corps Senior Enlisted (E-8/E-9) or Officer strongly preferred Experience in Marine Corps special operations, reconnaissance, or critical skills operations highly desirable Deep understanding of Marine Corps operations, training, and force development Strong analytical, writing, and communication skills Proven ability to work effectively in high-tempo operational environments Proficiency in Microsoft Office Suite and military planning/reporting systems Excellent interpersonal skills and ability to coordinate across multiple organizations Physical Requirements and Work Environment Work is performed in a typical office environment at Camp Lejeune, NC Must be able to work onsite at II MEF facilities to support high operational tempo requirements May require extended hours and flexibility to meet mission demands during high-tempo periods Occasional field visits to subordinate units may be required Travel Minimal to moderate travel required for coordination with subordinate units and formal LL collection events Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a service-disabled, veteran-owned small business. A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners. As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business. Job Responsibilities Gather and document business and technical requirements with stakeholders. Analyze systems and processes to identify opportunities for improvement. Develop and maintain clear technical documentation and user guides. Perform data analysis and mapping to support system enhancements. Facilitate communication between technical teams and business partners. Design and execute test plans to validate system functionality. Create and manage product stories and milestones to ensure timely delivery. Collaborate with product, IT, and infrastructure teams to implement solutions. Coordinate and support user acceptance testing sessions. Build strong relationships through effective written and verbal communication. Manage product roadmap, releases, and dependencies to align with business goals. Required Qualifications, Capabilities, and Skills Experience in technical product analysis or a similar role. Strong understanding of business processes and technology. Proven ability to analyze systems and recommend improvements. Excellent analytical and problem-solving skills. Effective communicator with stakeholders at all levels. Experience with data analysis and system integrations. Skilled in creating technical documentation and user guides. Ability to design and execute test plans. Experience managing product stories, milestones, and releases. Collaborative team player with relationship-building skills. Familiarity with business modeling tools and methodologies. Preferred Qualifications, Capabilities, and Skills (Optional) Experience in the credit card industry or authorizations. Background in fraud risk management. Knowledge of TSYS technical platform. Experience with system conversions and co-brand partnerships. Business architecture experience. Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One). Advanced data analysis skills.