Help Desk Technician
Technical internship job in Bloomfield Hills, MI
Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”.
We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event.
We also offer industry-leading benefit options:
Four (4) healthcare plans to choose from
PTO & Paid Holidays
Dental & Vision insurance
Company-paid life insurance
Long and short-term disability
401k with yearly arbitrary match
Pet insurance
You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals.
What you'll be doing:
Mobile device setup and support
Onboarding and offboarding
Asset management/inventory
Documentation
Help desk and desktop support
Resolving tickets
Need to have:
3+ years of IT experience
AD
Office 365
Ticketing system experience
Onboarding and offboarding experience
Asset management/inventory experience
Nice to have:
Degree
Certifications
*Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time.
Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.
2026 Technology Summer Internship Program
Technical internship job in Pontiac, MI
The Information Technology (IT) team at UWM supports the organization by managing and maintaining the technological infrastructure, developing and implementing software solutions, ensuring high levels of quality and security, and providing technical support to enhance business operations and efficiency.
As a Technology Summer Team Member, you will play a vital role working alongside one of our many Technology Teams. In this role, you'll utilize your skillset to help develop and enhance our in-house, industry-leading technology. Our technology allows our clients to succeed with industry-first applications, tools and support. You'll also work on a summer-long project where you'll collaborate alongside students with backgrounds & passions in software development, databases and infrastructures, cybersecurity, project management, and more!
Roles include: Software Development, Salesforce Development, ET Infrastructure & Systems Administration, Business & Quality Analysis, Communications & Technical Writing, Database Development, Data Science, Information Security, Generative AI, UX Research & Design.
Our roles are fully on-site in Pontiac, MI. We do not offer any remote or hybrid work.
WHAT YOU WILL BE DOING
* Gain experience in C#, React, Kafka, Vue.JS, Swift, Java and more!
* Learn object-oriented programming and the software development life cycle (if placed with Application/Product Development)
* Help perform vulnerability assessments and review, develop, test and implement security plans (if placed within Cybersecurity)
* Participate in cohort project with other Summer Team Members, developing and designing team specific tasks, executing project work, and delivering progress presentations.
* Participate in project focused Scrum rituals (standup, refinement, planning, retrospective).
* Make connections with students from other schools
* Develop and present business initiatives to technology leaders
* Apply your skills and talents to improving processes and workflow
* Share ideas, offer suggestions and make an impact
* Participate in fun off-site team-building activities
* Play an important role in giving back to the community with a charity project that you help shape and execute
WHAT WE NEED FROM YOU
* Graduating with a bachelor's degree in 2026 or 2027 (current junior/senior status)
* The ability to work Monday thru Friday, 40-hours a week, fully on-site in Pontiac, MI from May 18th to August 7th (we do not offer any relocation assistance)
* Self-motivated with a strong work ethic and excellent time management skills
* Ability to both thrive in a team environment and effectively work independently to complete assignments on time
* Positive attitude, willingness to learn, and ability to receive and apply feedback
* Strong critical thinking and problem-solving skills while being comfortable in a fast-moving environment
* The ability to multitask and demonstrate adaptability and forward thinking in the face of technological or organizational change
* Excellent written and verbal communication skills to communicate complex technical issues and solutions in a clear, simple, and understandable way
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplyPrint Technician Intern - Summer 2026
Technical internship job in Detroit, MI
As a Print Technician Intern, you will gain hands-on experience in a professional print production environment. You'll assist with completing print requests, learning about production schedules, and operating various printing equipment under guidance. This internship offers an excellent opportunity to develop technical skills in digital printing while understanding client needs and quality control processes. You'll work alongside experienced professionals who will help you build a foundation in print production technology and customer service.
About the Role
* Learn and assist with prepress workflow of digital print jobs, including file manipulation, color calibration, and job setup
* Support the printing and finishing of digital print jobs using industry-standard equipment, tools and techniques
* Help prepare finished products for pickup or delivery and maintain quality standards
* Observe and participate in concept development with business area owners for various print materials
* Assist with client consultations to understand project requirements and specifications
* Learn to select appropriate media and substrates for different printing projects
* Gain experience with basic preventative maintenance on print and finishing equipment
* Collaborate with the team and support live projects from start to finish, gaining exposure to the full spectrum of print production
About You
Minimum Qualifications:
* Currently enrolled in a college/university program related to printing technology, graphic design, or related field
* Basic computer skills and willingness to learn specialized software
* Attention to detail and ability to follow instructions
* Ability to lift up to 50 lbs. and maneuver heavy carts
Preferred Qualifications:
* Previous coursework or experience in the print industry
* Familiarity with digital printing equipment and processes
* Knowledge of graphic design software
* Interest in pursuing a career in print production or related fields
* Interest in learning about print production or visual communications
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at **************************.
Easy ApplyHelp Desk Support
Technical internship job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
Desk side Support
Technical internship job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
Easy ApplyPrint Technician Intern - Summer 2026
Technical internship job in Detroit, MI
As a Print Technician Intern, you will gain hands-on experience in a professional print production environment. You'll assist with completing print requests, learning about production schedules, and operating various printing equipment under guidance. This internship offers an excellent opportunity to develop technical skills in digital printing while understanding client needs and quality control processes. You'll work alongside experienced professionals who will help you build a foundation in print production technology and customer service.
About the Role
Learn and assist with prepress workflow of digital print jobs, including file manipulation, color calibration, and job setup
Support the printing and finishing of digital print jobs using industry-standard equipment, tools and techniques
Help prepare finished products for pickup or delivery and maintain quality standards
Observe and participate in concept development with business area owners for various print materials
Assist with client consultations to understand project requirements and specifications
Learn to select appropriate media and substrates for different printing projects
Gain experience with basic preventative maintenance on print and finishing equipment
Collaborate with the team and support live projects from start to finish, gaining exposure to the full spectrum of print production
About You
Minimum Qualifications:
Currently enrolled in a college/university program related to printing technology, graphic design, or related field
Basic computer skills and willingness to learn specialized software
Attention to detail and ability to follow instructions
Ability to lift up to 50 lbs. and maneuver heavy carts
Preferred Qualifications:
Previous coursework or experience in the print industry
Familiarity with digital printing equipment and processes
Knowledge of graphic design software
Interest in pursuing a career in print production or related fields
Interest in learning about print production or visual communications
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at
**************************
.
Auto-ApplyJr. Prepared Food Specialist (Full Time)
Technical internship job in Farmington, MI
Job Description
Starting wage up to: $18/hr. with experience
???? Food Lovers Unite! ????
Busch's is HIRING and we want you! ???????? Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor!
What's in store?
???? Flexible schedules
???? Employee discounts
???? 401K with company match
???? Tuition reimbursement
???? Daily Pay available
Ready to spice up your job and grow with us? Apply now and let's create the perfect ???? pear together! ????????????????
Specific Accountabilities:
Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces.
Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards.
Execute programs and procedures designed to promote deli hot case and hot food bar sales.
Assist in reducing store shrink by using fresh/distressed perishable items in preparation.
Rotate and cull product to ensure freshness and reduce shrink.
Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift.
Identify and produce food production needs as directed by Deli/Bakery Manager.
Assist with hot food preparation for catering orders.
Clean and sanitize department including equipment, work/service areas, containers and utensils.
Follow and record Busch's utilization standards.
Maintain time and temperature food safety standards.
Assist with store food demonstrations as needed.
Represent our brand at outside company food events.
Stay current on food trends and new items relevant to department and building sales.
Contribute to organizational effectiveness by offering information and suggestions.
Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience.
Consistently follow Busch's policies and procedures.
Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.
Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress.
Requirements:
Minimum 3 years cooking experience.
Food safety certification or willingness to be certified.
This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates.
Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas.
Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality.
Proficient organization and planning skills, especially to manage multiple deadlines and projects.
Proficient cleaning abilities to meet sanitation and visual standards.
Proficient communication skills, including written, verbal and listening skills.
Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
2026 Summer Intern - Software Engineer, Autonomous Robot (Masters Degree)
Technical internship job in Warren, MI
To help facilitate administration of relocation benefits if you are selected, please apply using the permanent address you would move from. Work Arrangement: Hybrid: This internship is categorized as hybrid. The selected intern is expected to report to the office up to three times per week or as determined by the team.
Locations:
Mountain View, California
Warren, MI
We are seeking highly motivated interns to research, explore, and evaluate cutting-edge AI-driven approaches for robot localization/map construction, perception, motion planning, scenario simulation, and data engineering. The role will involve hands-on experimentation, algorithm development, and integration of multi-modal sensor data to advance autonomous robotic systems.
About the Team:
The Robotics Software team is developing the next generation of autonomous robotic systems, focusing on autonomous mobile robots (AMRs) and intelligent robotic platforms. We develop full-stack robotics capabilities-from perception and planning to control and system integration-bringing innovative, real-world autonomous solutions to the future of the work.
Role Overview:
We are looking for a self-motivated intern to prototype the development of AI-driven sense-plan-act architecture that supports the development, testing, and validation of autonomous robotic systems in manufacturing plants. In this role, you will focus on developing camera- and LiDAR-based wheel-drive robotic system, design technical specification, creating and executing test plan, integrating the software with physical and simulation platforms, and enabling teams to accomplish the technical and business objectives.
You will work cross-functionally with experts in autonomy, contributing to system-level validation and the continuous improvement of system robustness and validation workflows.
Localization
* Evaluate and test LiDAR-based localization repositories.
* Investigate Gaussian splatting localization pipelines and assess feasibility for embedded platforms.
* Explore machine-learning techniques for feature point correspondence between image frames.
* Implement and benchmark place recognition algorithms using computer vision.
* Integrate dynamic object handling into localization workflows.
* Develop multi-agent map-building and construction processes (offboard).
* Design sensor fusion strategies for heterogeneous modalities (e.g., 3D LiDAR, 2D LiDAR, monocular camera, IMU, wheel odometer).
* Apply post-processing optimization algorithms (e.g., factor graph and pose graph).
Data Engineering
* Create, curate, and manage datasets for training AI models.
* Ensure data quality and diversity for robust algorithm development.
Simulation
* Upgrade the existing simulation environment to support generation of realistic 3D LiDAR data and photorealistic image rendering for advanced perception testing.
* Design and implement adversarial scenarios to identify potential safety vulnerabilities and enhance overall system robustness.
Perception
* Develop perception solutions leveraging joint representation of Bird's Eye View (BEV) and DETR-based object detection using multi-modality inputs.
* Enhance robustness in perception pipelines for dynamic environments.
Motion Planning
* Research and implement denoising diffusion-based motion planning algorithms.
* Reinforcement learning in simulation engine to improve path generation policy
* Evaluate performance and scalability of AI-driven planning approaches in real-world scenarios.
Key Responsibilities
* Design and implement high-precision localization methods using camera, LiDAR, wheel encoder and inertial sensors.
* Develop scalable and real-time localization module optimized for autonomous robotic systems.
* Create engineering specifications and test procedures to ensure system compliance.
* Evaluate and benchmark the performance of systems.
* Review the state-of-the-art in camera- and LiDAR-based algorithms.
* Troubleshoot using strong knowledge of probabilistic estimation, sensor fusion, and real-time system implementation.
* Adjust and fine-tune system parameters to improve accuracy and robustness
Required Qualifications:
* Currently enrolled in a Masters Degree and completed at least 1 year of Masters in Robotics, Computer Science, Electrical/Mechanical Engineering, or related technical fields.
* Proficiency in C++ or Python.
* Adhere to continuous development and deployment practices in robotic software development
Expertise in one or more of the technical areas:
* Camera- and LiDAR-based localization algorithms, statistical estimation theory, and practices such as pose graph and factor graph optimization and implementation.
* Understanding state-of-the-art solutions in place recognition for addressing loop-closure detection issues.
* Perception, e.g., feature embedding, object detection, bird's eye view (BEV) semantic representation
* Motion path planning algorithms, e.g., Nav2
* Simulation engines: e.g., IsaacSim, IsaacLab, and etc.
* Dataset curation and annotation tools
* Experience optimizing algorithm/software to balance performance within resource constraints.
* Familiarity with ROS2 or other robotics middleware.
Preferred Qualifications:
* Machine learning knowledge and practice experience.
* Proficiency with deep learning frameworks and toolchains like PyTorch and TensorFlow.
* Familiarity with repositories like DETR, BEVformer, BEVfusion, SAMv2, Ceres Library/GTSAM, ORB-SLAM, VINS-Mono, and etc.
* Experience working with cloud-based data collection and data pipeline systems.
* AV/ADAS integration or industrial automation experience is a bonus
* Graduating between December 2026 and June 2027.
Compensation:
* The monthly salary range for this role is $ 7,300 - $10,600 per month.
* GM will provide a one-time lump sum taxable stipend payment to eligible students selected for the 2026 Student Program.
What you'll get from us (Benefits):
* Paid US GM Holidays
* GM Family First Vehicle Discount Program
* Result-based potential for growth within GM
* Intern events to network with company leaders and peers
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Auto-ApplyIntern/Co-Op - Supply Chain (Fall 2026)
Technical internship job in Detroit, MI
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As an intern with MPC, you will be assigned to work in either a Commercial Sourcing Advisor, Supply Chain Associate, or Business Analyst capacity. In all roles, you will develop an awareness of MPC's commitment to high ethical standards, environmental stewardship, and employee safety. You will also work to establish and maintain rapport with suppliers as well as MPC's employees and management. Based upon location and organizational assignment, each role as outlined below, allows the intern to take on a number of challenging and exciting responsibilities.
Commercial Sourcing Advisor/Supply Chain Associate Responsibilities:
+ Develop a knowledgeable background regarding MPC's policies and procedures related to procurement, contracts, and materials management
+ Develop an understanding of MPC's category management, contract management and supplier diversity processes
+ Become familiar with the materials, equipment, and services procured for the operations of MPC's components
+ Play a hands-on role in the purchasing of indirect goods and services
+ Engage in cross-functional category management activities
+ Gain an understanding of market and spend analysis
+ Prepare and analyze bid packages
+ Negotiate contractual terms and commercial issues
+ Complete projects and tasks related to inventory control, transportation, and logistics
Qualifications:
+ Desired Majors: Bachelors in Purchasing, Supply Chain Management, Industrial Distribution, Integrated Supply Management, and/or Logistics
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future
+ This position is full-time, 40/hrs a week and on-location
+ Concurrent enrollment in a degree seeking program throughout duration of experience
+ Military experience a plus
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Detroit, Michigan
Job Requisition ID:
00018783
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
IT Support Specialist
Technical internship job in Farmington Hills, MI
Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will:
Serve as the first point of contact for IT support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network connectivity.
Install and configure workstations, peripherals, and authorized applications.
Maintain accurate records of issues and resolutions within the help desk system.
Deliver user training and provide guidance on essential IT tools and cybersecurity best practices.
Maintain, configure, and monitor Symitar core banking systems.
Manage user accounts, permissions, and security settings within Symitar.
Troubleshoot Symitar-related issues and escalate complex problems to vendor support.
Ensure compliance with data security and disaster recovery protocols.
Record and update documentation for system configurations, maintenance tasks, and changes.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
Software Engineering - Summer 2026 Internships
Technical internship job in Plymouth, MI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Internship Term: Summer 2026 This is a bucket application, and is not an official opening. Your application can be considered for Rivian's 2026 internship programs. If you are selected, you will receive communication with specific responsibilities and qualifications for the role you are being considered for. Rivian internships are experiences optimized for student candidates. To be eligible, you must be an undergraduate or graduate student in an accredited program during the internship term with an expected graduation date between December 2026 and June 2028. If you are not pursuing a degree, please see our full time positions on our Rivian careers site. Note that if your university has specific requirements for internship programs, it is your responsibility to fulfill those requirements. Responsibilities Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Digital Platforms Mobile Development (Android or iOS) Internal Applications DevOps Cybersecurity Fullstack Development Front-end Development Back-end Development Qualifications Must be currently pursuing a bachelors, masters, or PhD degree Actively pursuing a degree, or one closely related, in Computer Science, Computer Engineering, or similar. Experience in software development and coding in one or more of the following languages: Python, Java, Javascript, Kotlin, Ruby, GoLang, Typescript, or similar. Experience and familiarity with data structures and algorithms. Must have excellent written and verbal communication skills Ability to navigate ambiguity in a fast-paced environment Capable of working as a member of a team across several cross functional disciplines, including with external stakeholders Pay Disclosure Salary Range/Hourly Rate for Internships: The range of pay for internships is 25.00-51.00 per hour. Actual compensation will be determined based on location, and other factors permitted by law. Rivian provides robust wellness benefits, and a medical insurance package for interns, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Must be currently pursuing a bachelors, masters, or PhD degree Actively pursuing a degree, or one closely related, in Computer Science, Computer Engineering, or similar. Experience in software development and coding in one or more of the following languages: Python, Java, Javascript, Kotlin, Ruby, GoLang, Typescript, or similar. Experience and familiarity with data structures and algorithms. Must have excellent written and verbal communication skills Ability to navigate ambiguity in a fast-paced environment Capable of working as a member of a team across several cross functional disciplines, including with external stakeholders
Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Digital Platforms Mobile Development (Android or iOS) Internal Applications DevOps Cybersecurity Fullstack Development Front-end Development Back-end Development
IT Support Analyst
Technical internship job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Auto-ApplyTechnical Support Specialist
Technical internship job in Troy, MI
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development?
We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations.
Perks
• Competitive salary based on qualifications
• Bonuses
• Commissions
• Mileage reimbursement
• Paid time off
• Certification education reimbursement
• Room for advancement in the company
• 401k with company match
• Health Insurance with company contribution
• Life insurance
• Long term disability
Responsibilities
• Respond to help desk tickets
• Participate in planning and implementing projects
• Assist with new customer onboarding process
• Utilize help desk ticketing and workflows
• Complete all assigned projects, reports, and documentation
The ideal candidate will possess the following:
• Industry certifications related to networking and security from Microsoft and Cisco
• Expertise in security best practices
• Three years' experience working for a managed IT services company
• An in depth understanding of common operating systems and business applications
• Bachelor's degree in Information Technology or related field preferred
• Experience with ConnectWise solutions preferred
About Our Company
Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
Auto-ApplyTechnology Support
Technical internship job in Detroit, MI
POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology):
-Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services.
-Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality.
-Supports applications and enhances the technical skills of the school community as needed.
-Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting.
-Manages and maintains the school bell system.
-Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software.
-Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education.
-Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES:
-Ability to create, support, and maintain school processes and procedures.
-Basic understanding of building systems, including boiler heating systems.
-Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment.
-Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices).
-Strong understanding of Google and Microsoft products as well as student information systems.
-Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships.
-Excellent written and verbal communication skills.
-Ability to develop timelines and meet deadlines with a strong attention to detail.
-Excellent organizational skills.
-Ability to manage multiple tasks concurrently.
-Knowledge of Ignatian spirituality and principles of Jesuit education.
-High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE:
-Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.
Technical Support
Technical internship job in Ann Arbor, MI
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing.
Responsibilities:
Imaging, setup and deployment of desktop and laptop computers
Installation and setup of PC Peripherals
Support for Video Conference and Audio-Visual Support for meetings and internal events
Movement and tracking of PC related hardware
PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications
Provide second tier technical support for multiple products to internal associates via Remedy tickets
Support, troubleshooting, repair or replacement of PC Hardware and related peripherals
Support, troubleshooting, and remediation of software related issues
Tracking computer related equipment from an Asset Management perspective
Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory
Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution
Provide quality customer service when interacting with all associates
Develop and improve strong customer service, communication and technical skills
Required Skills:
Minimum 3 years of computer hardware and software support experience in
a large enterprise environment.
Thorough understanding of Windows and MAC Operating Systems.
Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred.
Strong computer skills necessary in Microsoft Office Suite (2010/2016/365).
Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team.
Strong written and verbal communication skills.
Excellent people skills with ability to handle difficult situations.
Excellent time management and organizational skills.
Ability to multitask and prioritize.
Familiarity with Request and Incident ticketing systems (Remedy, JIRA).
Strong Troubleshooting capabilities evidenced by organized, analytical thinking.
Ability to work with minimal supervision.
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************
Additional Information
Ankit Soni
************
IT Help Desk Technician
Technical internship job in Detroit, MI
Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically.
• Diagnoses and resolves basic technical hardware and software issues.
• Redirects unanswered problems to appropriate resource.
• Identifies and escalates situations requiring urgent attention.
• Tracks and routes problems and requests, and documents resolutions.
• Stays current with system information, changes, and updates.
• Performs other related duties as assigned.
Technical Support Specialist
Technical internship job in Detroit, MI
Job Description
Employment Type: Contract Role (1099)
About Us
Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right.
About the Role
As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions.
Key Responsibilities
Follow structured procedures and checklists with accuracy and consistency
Monitor accounts, balances, and system statuses to confirm successful execution
Troubleshoot routine technical problems and escalate complex cases when necessary
Keep precise, auditable records of all actions and outcomes
Complete occasional on-site verification or setup tasks (requires local travel)
Who You Are
Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues.
Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline.
Calm Under Pressure: You handle live or time-sensitive workflows without losing focus.
Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems.
Locally Available: Youre based in the Detroit metro area (or open to relocating) and can handle daily in-person requirements.
Bonus Points
Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations)
Familiarity with structured SOP-driven environments
Comfort with balancing technical and client-facing tasks
Achievement in competitive video games or strategy games
New grads and new workers welcome
Why Join Us
Competitive hourly pay with performance incentives
Flexible schedule with reliable, repeatable workflows
Opportunity to be part of the core engine of a fast-growing startup
Clear processes and strong team support so you can perform with confidence
Help Desk Support Spec I
Technical internship job in Detroit, MI
A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 2 years of experience with Desktop and Network support
- Ability to problem solve and accurately provide a solution as the first line of technical support
- Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days
- High School Diploma
- Secret / interim Secret Clearance or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support
IT Support Analyst - Corporate
Technical internship job in Southfield, MI
IT Support Analyst
Under the supervision of the Sr. Director - Operational Support, Innovation & Rehab and/or Manager - PACE IT Services, the IT Support Analyst is responsible for technical and hardware support of PACE Southeast Michigan (PACE SEMI) staff and facilities. This includes but is not limited to hardware procurement and assignment/inventory, upgrades, equipment set-up, detection and resolution of technical problems, and training of users for basic tasks and functions. Will require ongoing communication and collaboration with Henry Ford Health System (HFHS) IT technical support team and related areas for issues of system integration, email and ID assignment, and other client management functions related to system being hosted on their servers. Collaborates with other team members including EMR Administrator, IT Application Specialist, training specialists, human resources, and other key leaders.
SPECIFIC DUTIES AND FUNCTIONS
1. Act as liaison between PACE and HFHS IT, attending required meetings at each for seamless integration of operation functions to include:
a. Account/email set-up
b. Hardware ordering/procurement
c. HFHS IT system updates/changes
2. Explore and provide solutions to customer IT problems, performing diagnostic tests and troubleshooting where needed. This includes phone, virtual, email, and on-site support.
3. Develop and implement downtime procedures where needed, providing education to key staff for processes to be followed.
4. Order, install, and track IT assets assigned to PACE locations and users; provide hardware maintenance and updates when needed to ensure efficient operations.
5. Make recommendations for hardware and software updates/upgrades as appropriate in a proactive manner.
6. Use helpdesk/IT ticketing system to track and complete all requests and provide reports as requested to ensure resolution of issues, trending of problems, and other data as needed.
7. Recommend, install, and maintain related peripherals including but not limited to docking stations, printers, external storage devices, and diagnostic tools.
8. Maintain applications/websites for clients.
9. Communicate with users/customers in a manner that ensures understanding and problem resolution.
10. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
1. Ability to collaborate with other IT team members both within company and affiliated health systems.
2. Ability to function with limited supervision, prioritizing multiple demands and achieving deadlines.
3. Able to teach staff of different levels basic computer skills including account and email access.
4. Adept at IT problem-solving, technical support, and resolution of related issues for all user levels.
5. Keeps current with IT equipment trends, software including MS Office and other relate technical issues.
QUALIFICATIONS & EXPERIENCE
1. Associate degree in computer science, networking, programming, or related technical degree. May consider extensive equivalent experience with documentation and technical certifications.
2. 2+ years healthcare IT experience.
3. Knowledge of help-desk operations/processes.
WORKING CONDITIONS
1. Primary office environment with long periods off sitting/computer use.
2. Participant care environments at multiple sites with potential exposure to communicable diseases.
3. Limited noise, temperature fluctuation and dust are possible.
4. Reliable transportation for work on-site at all PACE SEMI locations.
5. Frequent bending, lifting, walking, and other physical demands associated with set-up of IT equipment and user workstations up to fifty (50) pounds.
IT Helpdesk Technician/Systems Administrator (In-Person)
Technical internship job in Belleville, MI
Job DescriptionDescription:
IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt
We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you.
This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion.
Core Technologies:
Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery.
Principal Responsibilities:
End-User Support and Service Desk
Serve as a friendly, professional point of contact for employees; provide in-person and remote support
Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up
Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications
Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding)
Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams
Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals)
Create and maintain user-focused documentation and internal knowledge base articles
Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits
Provide VIP support and training to help users adopt technology effectively
Systems Administration and Infrastructure
Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual)
Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance
Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff
Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices
Assist with backup/restore, disaster recovery testing, and routine maintenance
Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency
Participate in implementing and integrating new technologies and systems
Operations and Continuous Improvement
Analyze processes and suggest improvements that enhance reliability, security, and user experience
Participate in maintenance windows and outage response; occasional after-hours or weekend work required
Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate)
Compensation:
Salary: $65,000-$80,000 (commensurate with prior experience)
Medical/dental/vision insurance (eligible after 90 days)
401(k) with up to 4% employer match (eligible after 6 months)
Company-paid group term life and long-term disability
Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D
Notes:
This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel.
Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply.
Requirements:
Required Qualifications:
2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience
Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language
Excellent written and verbal communication skills; accurate documentation and correspondence are essential
Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle.
Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year)
Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments
Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online
Experience with MDM/endpoint management for provisioning, updates, and compliance
Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams
Scripting experience (PowerShell or similar)
Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts)
Preferred Qualifications:
Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+)
Backup solutions (Veeam, Azure Recovery Services Vault)
Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools
Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras)
Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products