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The differences between technical services engineers and maintenance engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a technical services engineer, becoming a maintenance engineer takes usually requires 2-4 years. Additionally, a technical services engineer has an average salary of $81,204, which is higher than the $47,133 average annual salary of a maintenance engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a maintenance engineer are plumbing, HVAC, and guest rooms.
| Technical Services Engineer | Maintenance Engineer | |
| Yearly salary | $81,204 | $47,133 |
| Hourly rate | $39.04 | $22.66 |
| Growth rate | 2% | 5% |
| Number of jobs | 217,103 | 97,957 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 48% |
| Average age | 41 | 47 |
| Years of experience | 6 | 4 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A maintenance engineer is responsible for the maintenance of industrial machinery and inspects equipment defects for immediate troubleshooting or replacement as needed. Maintenance engineers install and upgrade system components to improve system optimization and perform diagnostic systems to locate any adjustments. They also conduct routine checks, assist clients with technical faults, and ensure that the equipment works safely for certain operations. A maintenance engineer must have excellent knowledge of the mechanical industry to address technical malfunctions immediately.
Technical services engineers and maintenance engineers have different pay scales, as shown below.
| Technical Services Engineer | Maintenance Engineer | |
| Average salary | $81,204 | $47,133 |
| Salary range | Between $57,000 And $115,000 | Between $29,000 And $74,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Washington | New Jersey |
| Best paying company | Apple | Halliburton |
| Best paying industry | Technology | - |
There are a few differences between a technical services engineer and a maintenance engineer in terms of educational background:
| Technical Services Engineer | Maintenance Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 48% |
| Most common major | Chemical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | - |
Here are the differences between technical services engineers' and maintenance engineers' demographics:
| Technical Services Engineer | Maintenance Engineer | |
| Average age | 41 | 47 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 94.6% Female, 5.4% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 10.4% Unknown, 4.2% Hispanic or Latino, 19.9% Asian, 4.4% White, 59.8% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 5% | 2% |