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Technical services engineer vs maintenance engineer

The differences between technical services engineers and maintenance engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a technical services engineer, becoming a maintenance engineer takes usually requires 2-4 years. Additionally, a technical services engineer has an average salary of $81,204, which is higher than the $47,133 average annual salary of a maintenance engineer.

The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a maintenance engineer are plumbing, HVAC, and guest rooms.

Technical services engineer vs maintenance engineer overview

Technical Services EngineerMaintenance Engineer
Yearly salary$81,204$47,133
Hourly rate$39.04$22.66
Growth rate2%5%
Number of jobs217,10397,957
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 48%
Average age4147
Years of experience64

What does a technical services engineer do?

A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.

What does a maintenance engineer do?

A maintenance engineer is responsible for the maintenance of industrial machinery and inspects equipment defects for immediate troubleshooting or replacement as needed. Maintenance engineers install and upgrade system components to improve system optimization and perform diagnostic systems to locate any adjustments. They also conduct routine checks, assist clients with technical faults, and ensure that the equipment works safely for certain operations. A maintenance engineer must have excellent knowledge of the mechanical industry to address technical malfunctions immediately.

Technical services engineer vs maintenance engineer salary

Technical services engineers and maintenance engineers have different pay scales, as shown below.

Technical Services EngineerMaintenance Engineer
Average salary$81,204$47,133
Salary rangeBetween $57,000 And $115,000Between $29,000 And $74,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateWashingtonNew Jersey
Best paying companyAppleHalliburton
Best paying industryTechnology-

Differences between technical services engineer and maintenance engineer education

There are a few differences between a technical services engineer and a maintenance engineer in terms of educational background:

Technical Services EngineerMaintenance Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 48%
Most common majorChemical EngineeringMechanical Engineering
Most common collegeNorthwestern University-

Technical services engineer vs maintenance engineer demographics

Here are the differences between technical services engineers' and maintenance engineers' demographics:

Technical Services EngineerMaintenance Engineer
Average age4147
Gender ratioMale, 88.0% Female, 12.0%Male, 94.6% Female, 5.4%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1%Black or African American, 10.4% Unknown, 4.2% Hispanic or Latino, 19.9% Asian, 4.4% White, 59.8% American Indian and Alaska Native, 1.2%
LGBT Percentage5%2%

Differences between technical services engineer and maintenance engineer duties and responsibilities

Technical services engineer example responsibilities.

  • Increase new business opportunities and manage existing through CRM.
  • Manage firewalls/internet filter appliances that run Linux operating systems.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Debug and code Java application using JDBC API.
  • Provide secondary level support for the SAN infrastructure.
  • Install any necessary OS and application security patches to ensure that all security holes are plugged.
  • Show more

Maintenance engineer example responsibilities.

  • Manage all contract work including snow removal, mowing, asphalt work, and signage.
  • Assist in and/or troubleshoot the building automation system and make recommendations for maintenance and repair to building control systems.
  • Maintain cleanliness and orderliness of facility and grounds per federal OSHA requirements.
  • Perform commercial maintenance/troubleshooting for plumbing, electrical and mechanical systems on commercial buildings and apartment complexes.
  • Work with, cut, and install PVC piping.
  • Well verse with PLC/ CNC diagnostic tools.
  • Show more

Technical services engineer vs maintenance engineer skills

Common technical services engineer skills
  • Customer Service, 10%
  • Technical Support, 8%
  • Technical Service, 7%
  • Project Management, 4%
  • Customer Satisfaction, 3%
  • SQL, 3%
Common maintenance engineer skills
  • Plumbing, 13%
  • HVAC, 10%
  • Guest Rooms, 5%
  • Ladders, 5%
  • Maintenance Tasks, 4%
  • OSHA, 4%

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