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The differences between technical services engineers and senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a senior engineer. Additionally, a senior engineer has an average salary of $108,743, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a senior engineer are java, python, and architecture.
| Technical Services Engineer | Senior Engineer | |
| Yearly salary | $81,204 | $108,743 |
| Hourly rate | $39.04 | $52.28 |
| Growth rate | 2% | 2% |
| Number of jobs | 217,103 | 343,200 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A senior engineer is responsible for overseeing all operations within a designated area. With years of experience and expertise, a senior engineer may take charge of establishing goals, deadlines, and budgets for a particular project. They must devise and implement strategies that would improve the quality of workflow and deliver significant results. Furthermore, a senior manager must also supervise a team of skilled engineers, leading them in the joint effort to reach the company's vision and mission, all while adhering to the safety standards and regulations.
Technical services engineers and senior engineers have different pay scales, as shown below.
| Technical Services Engineer | Senior Engineer | |
| Average salary | $81,204 | $108,743 |
| Salary range | Between $57,000 And $115,000 | Between $82,000 And $144,000 |
| Highest paying City | San Francisco, CA | San Mateo, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | Roku |
| Best paying industry | Technology | Start-up |
There are a few differences between a technical services engineer and a senior engineer in terms of educational background:
| Technical Services Engineer | Senior Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 68% |
| Most common major | Chemical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between technical services engineers' and senior engineers' demographics:
| Technical Services Engineer | Senior Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 89.1% Female, 10.9% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.1% White, 67.2% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |