Technical support engineer jobs in Albuquerque, NM

Technical Support Team Lead Pay rate: $25.00-27.00/hr Hours: 1st shift-hours may vary. 8 hour working day. Technical Support Team Lead role is responsible for providing leadership, operational oversight, and advanced hands-on support within the ITSC environment. This position requires prior lead or supervisory experience, strong communication skills, and the ability to build positive working relationships with both client leaderships. The Lead will manage escalations, maintain process compliance, support team development, and help drive continuous improvement across ITSC operations. Leadership Responsibilities Serve as the lead support resource for the OR ITSC team and provide backfill coverage for the PCLD Lead. Act as co-point of contact alongside the Site Supervisor and Client Manager. Handle escalations, advanced troubleshooting, and daily support needs from ITSC technicians. Lead weekly team meetings, communicate updates, and maintain meeting documentation. Participate in leadership meetings with Client representatives. Provide coaching, mentorship, feedback, and performance recognition to team members. Assist with monitoring workload distribution and staffing levels to ensure operational coverage. Support onboarding and hands-on training for new hires and maintain updated training records. Operational & Technical Duties Provide backfill and hands-on technical support during high-volume or critical periods. Update Scrumban dashboards and ensure compliance with all Scrumban processes. Conduct monthly inventory audits and routine stockroom spot checks. Support ITSC operations, including device deployments, break/fix troubleshooting, and general technical tasks. Ensure accurate ticket updates and documentation within the client ticketing system. Cross-train with other Leads and provide coverage for CORE Leads when needed. Maintain required onsite presentation standards, including wearing a black collared technician shirt. Take on additional responsibilities as assigned to support client needs and operational improvements. Requirements 5+ years of technical experience, with proven lead or supervisory experience. Strong leadership presence, professionalism, and communication skills. Ability to learn new processes quickly and multitask in a fast-paced environment. Excellent customer service and interpersonal skills. Ability to lift up to 35 lbs. and perform physical tasks (walking, standing, kneeling, crawling). Proficiency with Microsoft Office (Outlook, Excel, Word). Experience supporting Windows 8 and Windows 10 environments. Technical certifications (e.g., CompTIA A+) preferred but not required. Drug and background screening Reliable transportation Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full job description We are seeking an Innovation, Collaborative, and Value Driven mindset individual to join our growing team. The ideal candidate must have a pragmatic results-driven attitude and problem-solving skills Desired skills & experience · Knowledge of Excel and/or other business analytics tools. · CRM knowledge is a must · Basic experience in HTML and/or JavaScript (Weebly) · Experience with Google AdWords, Google Analytics, Facebook Advertising, and Search Engine Optimization. · Basic experience in Digital Marketing · Knowledge of CHATGPT · Highly proficient using spreadsheet and data analysis software (e.g., Google Workspace (Gmail, Sheets, Docs), Slack, Jira,) Well-versed in G Suite Knowledgeable in Search Engine Optimization (SEO) to improve organic search rankings and visibility. Experienced in Search Engine Marketing (SEM) to drive paid traffic What You'll Do: Build landing pages, blogs, emails, workflows, website modules, and other deliverables Perform data migrations from CSV files over to Monday.com Set up integrations with the available apps from the marketplace. Build complete sales and service processes. Produce high-quality work that exceeds client expectations with a quick turnaround time Provide effective and real-time communication and project management in Monday.com Educate the internal team on the process, and execute best practices Set up and manage automation on Monday.com. Knowledge and experience with SEO, SEM, and PPC advertising. Creating and managing pay-per-click (PPC) advertising campaigns on platforms such as Google AdWords Strong analytical and data-driven and decision-making skills Ability to work independently and manage multiple projects simultaneously. Passion for staying up to date on the latest trends and developments. Knowledge of AI (i.e ChatGPT) in SDLC Design and implement algorithms and models that enable the use of ChatGPT in our product Work closely with other members of the team to ensure cohesive and effective implementation of ChatGPT Stay up-to-date with the latest developments in natural language processing and machine learning, and incorporate new techniques and technologies as appropriate Conduct market research to identify trends, customer needs, and opportunities for new products and services Job Types: Full-time, Part-time, Contract Pay: $15.00 per hour License/Certification: Driver's License (Required) Work Location: In person

RESPEC seeks an experienced Project Manager/Senior Project Manager to primarily support our Denver, CO location. The position may be based in one of our offices located in Colorado Springs, Denver, Grand Junction, or Loveland. Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking for a Service Center Technician to help support our federal client by serving as a Tier III escalation point for complex technical issues across mission-critical healthcare systems. You will coordinate installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR applications and services. You will also drive SLA adherence, structured documentation, reporting, and knowledge management to improve service quality and customer satisfaction in a highly regulated environment. What You'll Do Serve as a Tier III escalation point for advanced technical issues in a multi-server, federal healthcare environment. Plan, coordinate, and perform installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR systems. Protect confidentiality, integrity, and availability of systems and networks through security programs, policies, and tools. Accept, triage, and document requests in the ITSM system (e.g., ServiceNow); ensure SLA compliance. Assist Service Center Lead(s) and Federal Functional Lead with task prioritization and timely resolution. Document technical issues, remediation steps, and customer communications to build a robust knowledge base. Generate and deliver reports on service center activity, property accountability, and scheduled events, with accurate metrics for management. Maintain up-to-date reference materials, FAQs, and technical documentation. Adjust workloads as environments evolve, including new applications, configuration changes, and security enhancements. Qualifications Qualifications Required: Associate degree or technical training certificate; Bachelor's preferred. Certifications or equivalent experience may substitute. 5+ years of IT experience, including 3+ years of specialized Service Center support in a multi-server environment. Familiarity with standalone and networked computers, LANs, and WANs. Eligibility for federal suitability clearance. Preferred: Experience supporting federal healthcare IT systems, especially EHR. Experience with ITSM platforms (ServiceNow or equivalent) and SLA management. Knowledge of configuration management, change control, and incident reporting practices. Experience preparing service metrics and property accountability reports for federal programs. Key Skills Tier III support and escalation management in complex, multi-server environments. Windows and cloud infrastructure operations for healthcare systems. ITSM process execution: intake, triage, documentation, SLA tracking. Security and compliance in federal environments (HIPAA, FISMA, NIST 800-53). Reporting, metrics, and knowledge base management. Clear communication and collaboration across technical teams and stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description As a Junior System Administrator (Tier II/Tier III), with our Federal partner you will provide advanced end-user and workstation/server support for complex issues that exceed Tier I scope. You will troubleshoot across Windows, mac OS, and Linux, support specialized lab applications, administer accounts and policies in Active Directory and related systems, and ensure timely ticket resolution and exceptional customer service. You will collaborate closely with security, networking, and engineering teams to uphold stringent security and operational requirements. What You'll Do Resolve complex incidents and requests escalated from Tier I, spanning OS, application, hardware, and network/connectivity issues. Deliver technical support via in-person deskside, phone, chat, and email, meeting or exceeding SLAs. Administer and manage user accounts, groups, GPOs, and security settings in Active Directory/Azure AD and related identity systems. Support endpoint and workstation lifecycle: imaging, deployment, configuration, patching, and vulnerability remediation. Install, configure, and troubleshoot computer and operational technology hardware, peripherals, and lab-specific devices; coordinate warranty/field service as needed, including BIOS configuration, basic operational issues (motherboard, devices) Maintain and support custom and COTS applications, including license management and version upgrades in coordination with app owners. Use enterprise ITSM (e.g., ServiceNow) to triage, document, escalate, and close tickets with complete, clear technical notes and user-facing summaries. Contribute to continuous improvement: author and update SOPs, knowledge base articles, and standard work; suggest process and tooling enhancements. Assist with virtualization and containerized environments (e.g., VMware; basic familiarity with Docker/Kubernetes helpful). Partner with cybersecurity to implement and validate security baselines, apply patches, remediate vulnerabilities, and support incident response activities. Participate in testing/pilots for new technologies and enterprise deployments; provide feedback and rollout assistance. Support inventory and asset management, property accountability, and equipment tracking. Provide occasional after-hours support for priority incidents, change windows, or security patching, as scheduled. Qualifications 2-4 years of IT support experience, including Tier I help desk; demonstrated Tier II responsibilities and readiness to handle some Tier III tasks. Working knowledge of Windows 10/11 and Windows Server basics; familiarity with mac OS and Linux/Unix administration. Experience with: Active Directory/Azure AD (user/group administration, basic GPO management) Endpoint management tools (e.g., SCCM/MECM, Intune, JAMF, or similar) ITSM ticketing systems (e.g., ServiceNow) and SLA-driven support Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting) Strong troubleshooting and root-cause analysis across OS, hardware, apps, and connectivity. Excellent customer service, written documentation, and verbal communication skills. Ability to work onsite full time in a secure environment and follow strict procedures. Must be a U.S. Citizen and able to obtain/maintain a DOE Q or L clearance. Nice to Have: Experience supporting users in national lab, federal, DoD/DOE, or other high-security settings. Exposure to virtualization and containerization technologies (VMware; Docker/Kubernetes concepts). Scripting/automation fundamentals (PowerShell, Bash, or Python) for routine admin tasks. Additional Information Work Schedule: Onsite Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period. Featured benefits include: · Flexible Work Schedules · Paid Parental Leave · 401(k) & ESOP (with company match up to 4%) · Professional Development and Training · Tuition Reimbursement · Employee Assistance Program · Medical/Dental/Vision Insurance Plans All your information will be kept confidential according to EEO guidelines.

Job Details Albuquerque, NM Full Time 2 Year Degree or Experience Traveling Role Any Information TechnologyDescription SCHEDULE OF WORK: - Monday to Friday: 8:30 AM - 5:30 PM - On-call rotation every six weeks Please note that this schedule is subject to change as needed. What we can offer you: Medical, Dental & Vision Insurance Paid Short-Term Disability, Life Insurance and AD&D Paid Federally recognized Holidays Vacation, Birthday, Floating Holiday & Sick Leave Tuition Reimbursement 401(k) with Employer Match Pension Plan Opportunities for advancement OVERALL JOB PURPOSE Provides information systems support to Credit Union personnel. Provides day-to-day support and maintenance for the organization with such items as reporting, personal computers, installed computer equipment, and all related operating systems. Completes daily job streams as necessary to accomplish departmental objectives. DUTIES AND RESPONSIBILITIES Provides excellent, courteous support to fellow employees by maintaining accurate and efficient operation of core system and related applications. Provides assistance with problem resolution and provides information and support. Produces special reports per the requests and requirements of the Credit Union. Maintains historical data by tracking and logging completed data processes and equipment malfunctions. Ensures the smooth operation of computer systems by consistently monitoring consoler, printers, and logs. Provides expedient, courteous support to fellow employees by analyzing and solving computer and network problems and providing information and support. Installs personal computer hardware and/or software as needed. Troubleshoots personal computer hardware, software, and/or printer problems. Maintains client software. Helps ensure appropriate safeguards are in place to detect computer viruses. Assists in the maintenance of network antivirus software. Installs handsets on VoIP-based phone system. Performs VoIP phone maintenance responsibilities: add/move/delete users, etc. Ensures AVP Information Technology is kept fully informed of department activities and of any significant problems or concerns. Assists with the complete and accurate inventory of network assets, such as printers, workstations, laptops, support agreements, warranties, and application software. Assists with Active Directory maintenance as needed. Assists with on-call rotation as needed. Meets deadlines as assigned and directed. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Effective interpersonal communication skills. Ability to analyze technology-related issues, troubleshoot, and implement technology-based solutions. Ability to maintain and organize documentation required to maintain inventory systems, day-to-day processes, and procedural run-logs. Ability to communicate highly technical information into user-friendly terms to both users, managers, vendors, and other support staff. Good oral and written communication skills. Must be able to lift up to 50 lbs. EDUCATION AND EXPERIENCE REQUIREMENTS An associate's degree in computer information systems or similar technology certifications is required. Experience may be substituted for education. Demonstrated proficiency with Microsoft Office software products. Two years of information systems operations experience required with progressive responsibilities in information systems procedures. General knowledge of credit unions or financial institutions is preferred. *** Please submit an employment application to ********************** *** Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer. SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

MELE Associates is seeking a mission-driven Information Technology Specialist to support NEST operations with classified computing and secure communications systems. The successful candidate will provide hands-on technical support for a variety of IT and communications infrastructures in both classified and unclassified environments. This role requires a strong foundation in networking, system security, and operational readiness. ESSENTIAL FUNCTIONS Provide day-to-day operational support for classified and unclassified systems and mobile communications equipment. Configure, maintain, and troubleshoot network components including switches, routers, and firewalls. Support the integration and sustainment of off-the-shelf and custom hardware and software solutions. 25% travel, CONUS, to conduct IT/Communications training with operational end users. Assist in implementing and maintaining inline hardware encryptors. Maintain readiness of deployable communications systems, including hardware lifecycle tracking and routine diagnostics. Train and collaborate with cross-functional teams, sometimes across different organizations, on solution implementation, system deployments, training, logistics planning, and capability documentation. Support compliance with DOE and Intelligence Community standards for IT system security. Communicate effectively with both technical and non-technical personnel to support mission objectives. Assist office staff with ad hoc troubleshooting on teleconference and general IT issues Support facility network infrastructures and problem resolution. Other duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Engineering, or a related field; or equivalent technical training and experience Minimum of 6 years of experience in IT system administration, networking, or communications system support. Relevant certifications (e.g., CompTIA Network+, Security+, CCNA). Demonstrated experience managing network infrastructure and troubleshooting network issues. Familiarity with secure communications protocols and cross-domain security solutions. Strong analytical, diagnostic, and problem-solving skills. Excellent written and verbal communication abilities. Ability to operate effectively in high-tempo, mission-critical environments. Ability to obtain and maintain a US DOE Q-level security clearance PREFERRED QUALIFICATIONS Prior experience supporting Department of Energy or other government mission environments. Knowledge of NIST 800-53, ICD 503, or other federal cybersecurity frameworks. Experienced creating and conducting training on communications/networking equipment. Experience supporting deployable IT/communications kits for field operations. Experience utilizing radio communications systems. Baseline understanding/experience with COMSEC. Experienced with troubleshooting windows OS. Active DOE Q or TS security clearance. Location : This is a full-time on-site position in Albuquerque, NM. SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify

The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting. Assist with the installation and configuration of AV systems for meetings, conferences, and events. Ensure proper operation and quality of sound, video, and lighting during events. Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed. Collaborate with event coordinators and clients to meet their technical requirements. Information Technology Responsibilities: Provide technical support for hardware, software, and network-related issues for staff and guests. Install, configure, and maintain IT equipment such as computers, printers, and networking devices. Monitor and maintain IT systems, ensuring secure and efficient operation. Assist in the implementation of new technology solutions or upgrades. Ensure compliance with data security protocols and IT policies. Additional Duties: Document technical procedures, configurations, and troubleshooting steps. Maintain inventory of AV/IT equipment and manage repairs or replacements. Train staff on the use of AV/IT systems and software as needed. Stay updated on industry trends and advancements in AV and IT technologies. Qualifications: Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry. Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure. Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting. Excellent problem-solving skills and attention to detail. Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs. Comfortable with extended periods of standing, walking, and working in various event environments.

Job Description Velos is a full-service engineering and technical services company supporting agencies such as the DoD NASA, and NOAA. As an SBA-certified HUBZone small business, Velos combines agile and highly skilled engineering and technical support-delivering unmatched execution to our customers. Our government relations consulting business area allows us to represent and support leaders in the defense, aerospace, intelligence, and related industries with decades of experience in market analysis and strategic planning. We are looking for highly qualified candidates for an upcoming contract positioned onsite at the Kirtland AFB in Albuquerque, NM supporting the Air Force Research Laboratory (AFRL) SSHINE contract. IT Systems Administrator II and III: Qualified candidates are knowledgeable IT System Administrators, preferably with experience working on classified programs. Roles and Responsibilities: Administers, develops, runs tests on, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Responsibilities differ from those of an Operating Systems Programmer in that the Systems Administrator is not responsible for altering operating system's software codes. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Schedules tasks using software support tools and scripts. Configures hardware, such as workstations, printers, servers, and tape devices. Provides technical support for system users. Education Requirements: IT System Administrator II 5+ years of experience with AA degree or 0+ years of experience with BS/BA degree. IT System Administrator III 10+ years of experience with AA degree or 5+ years of experience with BS/BA degree. Clearance Requirements: TS with ability to obtain SCI. Please Note: U.S. Citizenship is required for this position. Velos offers a competitive benefits package including PTO, 401K, and health benefits. Velos is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sex, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Albuquerque, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $14.5 per hour Salary Range: 12 - 14.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: * Adherence to the attendance and punctuality policies of Goodwill. * Exhibit excellent customer service skills as related to your position. * Monitor and respond quickly to incoming requests relate to IT issues. * Respond to requests for technical assistance over the phone, email or via a ticketing system. * Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Maintain user PCs, including upgrades and configuration as needed. * Resolve basic problems while referring more complex problems to intermediate and/or senior level. * Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. * Ensure HIPAA compliance. * Maintain confidentially of all privileged information. * Perform other incidental and related duties as required and assigned. Requirements * Knowledge of Windows 7 & 10 Support experience. * Knowledge of Computer imaging software. * Experience working in an IT helpdesk environment. * Knowledge of and compliance with all safety policies and procedures. * Knowledge of a variety of software, technologies, and applications. * Skill in system troubleshooting and problem-solving. * Ability to exhibit excellent customer service skills. * Ability to read, write and understand English. * Ability to carry out instructions in verbal and written format. * Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. * Ability to work independently and demonstrate time management skills. * Ability to handle multiple tasks and meet deadlines. * Ability to travel when needed across several locations within New Mexico. * Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. * High school diploma or equivalent. * One year related work experience in help desk environment preferred. * One year Windows environment preferred. Salary Description $18.50/hr

BlueHalo, an AV company, is seeking a Systems Engineer to join our SpaceTech Division. We handle the design, development, and manufacturing of space-based processing, controls, and electro-optical solutions for customers across the growing industry of space. The ideal candidate must have experience with electrical systems. The Systems Engineering Team is responsible for driving success and continuity across all programs while owning a variety of tasks. As a Systems Engineer on this team, you will be involved in: * Developing and maintaining Interface Control Specifications for space-based processing, controls, and electro-optical systems * Supporting the development of systems engineering documentation such as System Engineering Management Plans, Initial Capabilities Documents, Requirements Specifications, Interface Control Documents, System Integration Plans, and Test Plans * Owning the requirements generation, analysis, decomposition, and review with customers * Analyzing user's requirements, concept of operations documents, and high-level system architectures to aid in developing system/subsystem requirements specifications * Managing system requirements and leading design/development activities * Developing system architecture and system design documentation * Communicating with other program personnel, customers, and senior executives * Supporting lab and field acceptance testing * Taking responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility * Supporting division-wide process creation and upkeep * Integrating between different areas of engineering expertise to support design and development * Capturing design and how it satisfies requirements and test readiness Required Qualifications: * Bachelor's degree in Electrical, Software, Firmware, or Industrial Engineering. * 2 years directly related experience. * Experience with tools supporting design, development, modeling, analysis, testing, and delivery of components, assemblies, and systems. * An understanding of systems engineering principles and methodologies including PM&P, Mission Assurance verification analyses (e.g., Reliability, Stress Derating, Radiation Effects, etc.). * Ability to obtain and maintain a DOD security clearance. Desired Qualifications: * Master's degree in systems, space, or electrical engineering. * 5, or more, years directly related experience. * Experience with advanced system engineering tools and software (e.g. CAMEO, Reliance, python, MATLAB, ANSYS). * Familiarity with Model Based Systems Engineering languages or methods (SysML, OOSEM). * Familiarity with industry standards and compliance requirements, including AS9100D. * Demonstrated systems engineering skills preferably in the execution of programs from inception and scoping through execution and delivery. * Demonstrated skills of the development and implementation of Systems Engineering policies, practices, and procedures (e.g. engineering rigor/documentation, MBSE, innovation). * Current/Active Top-Secret clearance with SCI eligibility. Salary Range: $110,000 - $170,000 * The BlueHalo pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data. * Our compensation package also includes components designed to support employees' total well-being, which should be considered when evaluating our competitive benefits package. These benefits include health insurance, life insurance, disability, company holiday and paid time off, parental leave, 401(k) company match and contributions, professional development/training reimbursements, and other work/life programs.

Edgewater Federal Solutions is seeking a Network System Administrator professional to support a major national laboratory. Responsibilities Monitor, maintain, and repair physical and virtual server systems. Resolve technical issues affecting hardware, operating systems, or applications. Apply operating system or application patches, install or replace hardware, and implement configuration changes to improve or restore system performance. Perform system capacity analysis and planning. Assist users in accessing and using business systems. Develop instructions and procedures for system maintenance, create scripts to automate monitoring and repair tasks, and conduct quality assurance checks. Collaborate with customers, subject matter experts, and architects to analyze, evaluate, and optimize systems. Contribute to process development and system improvement efforts. Other Duties as assigned Hybrid work at discretion of the Service Manager Qualifications BS in relevant discipline or in lieu of degree 6 years of related experience Active DOE Q or DOD TS Clearance. U.S. Citizenship Desired: • Intermediate-to-advanced support & trouble shooting skills • Knowledge of Computer Management Solutions, IT Cyber Policies, and common enterprise environments About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

Job Description MILVETS is currently seeking a full-time Systems Engineer with an active Secret Clearance to work on-site at our Albuquerque, NM location. About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position: Systems Engineer Responsibilities: Provide support to IDE program to assist in identifying requirements for incorporating hardware and software upgrades/updates for the DMOC located at Kirtland AFB. Identify gaps between program needs and available service offerings, suggest mitigation steps, and assist with incorporating new capabilities into the DMOC-IDE short-term schedule and long-term roadmap. Collaborate with other IPTs to drive digital transformation initiatives. Conduct requirements definition, systems analysis, and design. Architect definition, interface, and context diagram documentation. Identify compute and storage requirements to support customers. Provide and verify installation diagrams or models for compute and storage facilities. Provide As-Is and To-Be technical designs and assessments, perform Gap analysis. Identify technology roadmaps to reduce program execution costs. Establish test plans, requirements traceability & transition to production artifacts. Establish a system design for Data Center Architecture. Execute on system design for Network Architecture to include extranet design and implementation. Execute on system design for application and data Integration design & architecture. Experience: Computer Engineering or other related engineering degree, required. Experience with both Windows and Linux environments. Virtualization (VMware private cloud) experience highly desirable. NetApp experience. Windows Active Directory skills to include the following: • DNS • DHCP • Group Policy • Domain Services • Domain Users and Group accounts Experience with WSUS servers, patching client computers, and familiarity with Windows Deployment Services (WDS). Qualifications: Must currently hold a secret or better security clearance - ability to get a TS/SCI. Must currently have a Computer Engineering or other related engineering degree. An Information Assurance Technician (IAT) Level II or III certification IAW DoD 8570.01-M, such as Certified Information Systems Security Professional (CISSP) (preferred) or CompTIA Security+ certification. MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ******************** E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. MILVETS Systems Technology, Inc. (“MILVETS”) uses JazzHR Talent Fit AI to assist in candidate evaluation. This tool leverages artificial intelligence to generate insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS' recruitment and management teams. Candidate data processed through JazzHR Talent Fit AI is handled in compliance with applicable privacy and data protection regulations, including GDPR, and MILVETS' internal policies. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices. By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes. Powered by JazzHR OM6qYs6xrj

Job Description Primary Objective: The IT System Engineer's role is to assist in the daily operation of the in-house computer network and Network Operating Systems (NOS). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Incumbent will analyze and resolve end-user hardware and software computer problems in a timely and accurate fashion and provide end user training when required. Primary Job Duties: Operate in an ethical manner by following all RIE policies and procedures relating to property, handling, tracking budgets, confidentiality, and proper behavior between staff and customers Gather system requirements; make design recommendations, document, and test Internet and intranet applications utilizing various technologies. Ability to adapt design approaches successfully used in precedent systems and determine innovative ways to use legacy systems interchangeably with new process/applications. Analysis - Develops detailed functional specifications for modifications, defect corrections, enhancements, and user documentation. Assists in the administration and configuration of components for the internal and external network systems to include monitoring, tuning capacity planning for file print and email servers, and adjusting configurations as necessary to resolve problems and enhance capabilities. Ensure that servers are configured to meet the intended security requirements and are compatible with existing security practices. Administers the patch management server and manages patch deployments to servers Keeps abreast of new and developing IT technologies and makes recommendations, as appropriate, to improve services and system performance. Maintains written technical documentation (SOPs) for systems and processes under their control. Informs the Supervisor, Server Operations, of any IT service problems or issues with Maintenance Windows for any core systems, be it Emergency Maintenance or Scheduled Maintenance Develop templates and standards to implement/maintain equipment Other duties as assigned. Supervisory Responsibilities: No direct supervisory responsibilities. Physical Demands and Work Environment: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is helpful for normal conversations, to receive ordinary information and to prepare or inspect documents. Heavy lifting is expected up to 50 lbs and exertion of up to 80 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, copiers, and FAX machines. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. Knowledge/Skills/Abilities: Provide excellent customer service by developing a clear understanding of customers' needs and goals while maintaining clear communication and follow through in order to meet the expectations of both internal and external customers. Work effectively with division members and members of departments to resolve common issues or problems as well as listening and seeking others' perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects. Plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance. Allocate a variety of resources that may include materials, money, facilities, and equipment. Requires the ability to assess needs and track progress. Successfully determine and initiate a course of action considering multiple options, information sources, and development of contingency plans. Analyze internal and external trends and influences to gain an understanding of where the company is and provide guidance to the future. Must have expert level knowledge of computer and network operations to include design specifications for application program systems, data processing hardware and software functions, capabilities and interrelationships, maintenance and trouble-shooting methods and techniques, and security and control methods of electronic data systems. Required Qualifications (Education and Experience): Bachelor's Degree in a computer science/I.T. related field AND 2 years' experience in an IT system support environment; or an equivalent combination of education and experience. Working knowledge of Linux systems and the use of SSH connectivity and commands. Understanding of current information systems technologies such as client/server, relational databases, web-based systems, and object-oriented design Travel to company locations will be required as needed; approximately one trip every 2-3 months.

Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. **Required Skills:** Network Engineer, Deployment & Support Responsibilities: 1. Deployment, configuration, and management of all network infrastructure on our datacenter campus 2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network 3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks 4. Create deployment packages and maintain as-built documentation and asset database for installed network gear 5. Establish and implement global best practices and contribute to the design of new scalable network solutions 6. Support the development, testing and integration of new hardware and software platforms into the network 7. Participate in an on-call rotation to support the regional network infrastructure 24/7 8. 10% of travel required, up to 30% based on projects **Minimum Qualifications:** Minimum Qualifications: 9. 4+ years of work experience responsible for designing, deploying and operating large-scale networks 10. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) 11. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 12. Experience working in a multi-vendor environment with hands-on experience with networking hardware 13. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling 14. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines 15. Proven experience working in a global team environment and solving problems with limited supervision 16. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta **Preferred Qualifications:** Preferred Qualifications: 17. Technical leadership and people management experience 18. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices 19. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices 20. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) 21. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies **Public Compensation:** $50.48/hour to $156,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

a.i. solutions is looking for a highly-motivated Systems Engineer with a passion for aerospace. This person will work in a team environment as the primary customer point of contact for spacecraft operations engineering activities working on the Prototype Operations-I (POPS-I) contract in support of U.S. Space Force Space Systems Command's Innovation and Prototyping Delta at Kirtland AFB, NM. This individual will serve as a key leader on the program and will provide engineering expertise and leadership to fulfill customer operational engineering requirements. The successful candidate should possess significant knowledge of space operations engineering, ground systems engineering, training, and satellite command and control. The successful candidate will demonstrate the ability to embrace the a.i. solutions mission of always meeting customer requirements and striving to exceed their expectations. Essential Roles & Responsibilities: Responsible for leading and/or participating in space mission Pre-Launch, L&EO, and On-Orbit operations activities, to include mission exercises and rehearsals, in the capacity of mission lead, evaluation engineer, or senior operator as assigned Obtain certification as a space mission operations engineer on multiple experimental satellite missions Support system readiness, planning, preparation, execution and ops crew evaluation for satellite launch and early orbit operations, on-orbit operations, and end-of-life retirement/disposal Provide recommendations and advice to program leadership regarding satellite faults, ground system failures, or operator errors Lead engineering reviews and participate in engineering boards and configuration boards, both internally and with the government customer Create engineering test plans and products, as well as assist in development and review of operational procedures developed by program mission lead personnel Directly interface with program management, cross-functional program stakeholders, suppliers, customers, team members and government representatives and manage effective communications among them, to include providing engineering project or mission status as required Develop long-term strategic roadmap for operational engineering and test objectives Promote corporate culture and foster an environment of collaboration, innovation, and professional development within the team Perform personnel management/supervisory actions as required, including timekeeping administration, performance reviews, assisting in hiring personnel, and assisting team with professional development Identify and develop opportunities for technical or business process improvement Develop relationships with the customer and team members to ensure delivery of our corporate promise and overall successful mission support Participate in corporate initiatives and business development, opportunity capture, and/or proposal generation efforts Support flexible hours including potential night and weekend work on an on-call basis Travel on occasion as required, estimated to be 10% Minimum Qualifications: Bachelor's Degree in engineering, management or related discipline, or equivalent experience 7 years of directly related experience in space operations, space engineering, or ground systems engineering Experience with Quality Management Systems TS clearance with SCI eligibility U.S. citizenship Desired Background: Master's degree in engineering or technical field Extensive space operations and space engineering experience Strong personnel management/supervisory experience Proven leadership experience in a technical field MAKE A MOVE, MAKE AN IMPACT. a.i. solutions was founded over 25 years ago with a mission to MAKE AN IMPACT by exceeding expectations. A move to our team means using your passion and ingenuity to MAKE AN IMPACT through innovations, defending national security, and enabling access to space. MAKE A MOVE, to join a team driven by a shared ambition, and rewarded for individual contributions. BENEFITS THAT MAKE AN IMPACT: Salary ranges from $110,000 to $135,000 depending on relevant experience and qualifications View Our Benefits Offerings Paid Time Off and Holidays 401k Safe Harbor Plan, we contribute on Day #1 Paid Parental leave for Mom & Dad Company Paid Life/AD&D Tuition Assistance Wellness plans that reward wellbeing & work life harmony

Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * 4+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Preferred Qualifications * Technical leadership and people management experience * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies Responsibilities * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment packages and maintain as-built documentation and asset database for installed network gear * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the regional network infrastructure 24/7 * 10% of travel required, up to 30% based on projects About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.