Technical support engineer jobs in Arlington, TX

ForTec†Medical†is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTecâ€TMs commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. Thatâ€TMs why our benefits go beyond the basics: Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off.Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. As a Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role. Primary Responsibilities: Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel There will be frequent travel to Owensboro, Jasper, and ElizabethtownPractice safe vehicle operations, safe workplace practices, and laser safety techniques Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners Requirements: Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel Professional demeanor and strong team-oriented mindset Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations Basic computer/smartphone proficiency High School diploma or equivalent Must hold a valid U.S. driverâ€TMs license with no major violations Ability to push, pull, and manipulate medical equipment over 50 pounds Ability to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful: Ability to work independently Self-starter with excellent problem-solving abilities Outstanding communication and customer service skills Strong organizational skills with a high attention to detail Preferred Background: If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role. If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Join ForTec Medical â€" make YOUR impact today! All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Student Transition Coordinator, Location: Dallas, TX - 75201

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

Make a difference in a child's life every single day. We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you! We take every application seriously and value your time. Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a Highschool diploma or GED equivalent. Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. What Our Team Says We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families. “The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: Associates/High School: $15.50 - $23.50 Bachelors: $16.50 - $25.50 Masters: $17.50 - $27.00 For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days. Experience in these fields is a plus! Childcare (nanny, babysitter, preschool teacher, tutor, etc.) Mental health professionals and advocates (QMHP, behavioral health technicians) Camp counselors, volunteers, or Sunday school teachers Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred) Experience as paraprofessionals, direct support, or life skills assistants Passion for working with children with Autism Spectrum Disorder Eagerness to join a caring, team-oriented culture

Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

Mercor is hiring a Parallel Computing Engineer on behalf of a leading AI lab. In this role, you'll **accelerate numeric and simulation kernels** through GPU/CPU parallelism, memory-hierarchy tuning, and distributed execution across clusters. You'll design scalable pipelines that maximize efficiency and throughput for large-scale computational workloads. This role is ideal for engineers who thrive at the intersection of HPC, GPU optimization, and distributed systems. * * * ### **You're a great fit if you:** - Have a background in **computer science, high-performance computing, or applied mathematics**. - Are experienced with **GPU/CPU parallel programming** using CUDA and OpenMP. - Understand **distributed execution frameworks** and tools like MPI, NCCL, and Slurm. - Are proficient in **Python** with libraries like **NumPy and SciPy** for scientific computing. - Have experience profiling and optimizing workloads with tools like **nvprof and nsys**. - Care about **memory hierarchy, communication overhead, and scalability** in parallel systems. - Are curious about how HPC techniques accelerate **AI training, simulations, and scientific workloads**. * * * ### **Primary Goal of This Role** To design, optimize, and deploy parallel computing pipelines that accelerate numeric, simulations, and large-scale computations across GPUs, CPUs, and distributed clusters. * * * ### **What You'll Do** - Speed up numeric and simulation kernels through **GPU/CPU parallelism**. - Optimize workloads via **memory-hierarchy tuning** and communication reduction. - Scale computations with **MPI, NCCL, and Slurm** for distributed clusters. - Profile and benchmark performance using **nvprof and nsys**. - Build reproducible pipelines in **Python, NumPy, and SciPy** for HPC workflows. - Collaborate with researchers and engineers to integrate HPC into production AI systems. * * * ### **Why This Role Is Exciting** - You'll accelerate **mission-critical AI and scientific workloads**. - You'll work across the stack: **hardware-level optimization, distributed execution, and HPC software engineering**. - You'll directly impact the performance of **large-scale AI models and simulations**. - You'll be part of shaping how **parallel computing powers the next generation of AI systems**. * * * ### **Pay & Work Structure** - You'll be classified as an hourly contractor to Mercor. - Paid weekly via Stripe Connect, based on hours logged. - Part-time (20-30 hrs/week) with flexible hours-work from anywhere, on your schedule. - Weekly Bonus of **$500-$1000 USD** per 5 tasks. - Remote and flexible working style.

Consultant - Technology Consulting & Innovation Group (TCIG) - Software & Hi-Tech Practice Job Type: Full Time Experience Required: 15+ Years As a TCIG Consultant focussing on the Software & Hi-Tech Practice, you will be an excellent solution provider for Customer problems by understanding their technology landscape and proposing the right solutions. You will help customers define and execute their technology innovation strategies and thereby influencing revenues and growth. This role requires strong consulting experience and acumen, and a deep understanding of emerging technologies. You will spend more time engaging with clients-driving advisory discussions, shaping solutions, and co-creating innovation roadmaps and also collaborating internally with delivery, pre-sales, client partner and practice teams to ensure cohesive execution and value realization. Key Responsibilities: Develop tailored technology roadmaps and innovation strategies that leverage emerging technologies to drive client growth and efficiency. Build and maintain trusted advisor relationships with senior client stakeholders across product, engineering, and innovation functions. Lead discovery sessions and strategy workshops to understand business challenges, product goals, and technology priorities within the Software & Hi-Tech landscape. Partner with clients to identify high-impact use cases in areas like AI-enabled product engineering, SaaS transformation, and platform modernization. Conduct executive presentations and storytelling sessions to articulate technology value in business terms. Support client pursuits and pre-sales engagements by contributing to proposal development, RFP responses, and solution presentations. Presentations, Demos, & Pitches for prospect and customer meetings Sales enablement through the journey of customer acquisition. Engagement with existing customers to pitch specific solutions. Play a key role in influencing Revenues. Internal Collaboration & Enablement: Work closely with TCIG head and sales teams to align opportunity pursuits with client innovation goals and technology vision. Collaborate with delivery leaders to ensure solution feasibility, scalability, and alignment with ongoing client programs. Interface with innovation labs, product engineering, and domain experts to co-develop proofs-of-concept and prototypes for clients. Capture and share client insights, industry trends, and solution feedback to continuously refine TCIG offerings and go-to-market strategies. Thought Leadership & Market Foresight: Stay abreast of emerging technologies, business models, and competitive trends in the Software & Hi-Tech sector. Contribute to TCIG's internal and external thought leadership-through whitepapers, client presentations, and innovation sessions. Qualifications: Bachelor's in computer science, IT, or related field (BE/B. Tech) 15 years of total experience in technology consulting, or solution architecture roles. Strong understanding of Software & Hi-Tech industry trends -particularly product engineering, SaaS business models, and digital platform ecosystems. Proven success engaging senior client executives to shape and influence technology direction. Hands-on experience in developing technology roadmaps, proofs-of-concept, or advisory frameworks. Excellent communication, facilitation, and executive presentation skills. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $150,000 to $175,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements: Medical / Life Insurance Paid holidays FSA & HSA Commuter Benefits 401(k) plan and contributions Aspire's Rewards & Recognition program About Aspire Systems Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020. Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India's 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute. Who We Are Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale. What We Believe At the heart of Aspire is our philosophy of “Attention. Always.”-a commitment to investing care and focus on our customers, employees, and society Our Commitment to Diversity & Inclusion At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued. Privacy Notice Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws. Disclaimer The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.

Our client, a leading manufacturer of radiation detection instruments, is hiring a Project Engineer in Carrollton, TX! *This is a 6 month W2 contract to hire with benefits!* In this role, you will lead technical engineering for complex integration, software, and hardware projects, ensuring secure solutions for critical infrastructure. You'll oversee project requirements, design reviews, and cross-functional team coordination from development through deployment. Responsibilities: Lead technical engineering for integration, software, and hardware projects. Ensure project requirements and design standards are met through documentation and reviews. Collaborate with project managers to track project performance, address risks, and drive successful outcomes Requirements: Bachelor's degree in engineering or a related field 5+ years of engineering experience in project operations Experience with systems like DOORS and MS Project Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Your Job: Phlebotomy In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing. Your Job Requirements: • High school diploma or equivalent required. Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level I Maternal Facility for perinatal care Level I Neonatal Facility Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022 Robotic surgery capabilities Cardiac catheterization lab

Immediate need for a talented Technology Analyst - Disaster Recovery. This is a 12 months contract opportunity with long-term potential and is located in Dallas, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-91693 Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Govern disaster recovery plans and procedures for critical business applications and infrastructure. Create, update, and publish disaster recovery-related policies, procedures, and guidelines. Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience. Maintain up-to-date knowledge of disaster recovery and business continuity best practices. Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements. Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies. Coordinates Technology Response to Natural Disasters and Aircraft Accidents Key Requirements and Technology Experience: Key Skills; Disaster Recovery, Business Continuity and Enterprise Operational Resilience. Strong knowledge of Airvault and ransomeware recory technologies Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management Demonstrated call control and situation management skills under fast-paced, highly dynamic situations Knowledge of basic IT and Airline Ecosystems Understand SLA's, engagement process and urgency needed to engage teams during critical situations Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers Skilled in a Customer-centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills Ability to present to C-Level executives with outstanding communication skills Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call Ability to effectively triage - be able to detect and determine symptom vs cause and capture key data from various sources, systems and people Knowledge of business strategies and priorities Excellent communication and stakeholder engagement skills. 3 years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience. Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms DR related regulatory requirement, and Business Continuity Plan exercises and audits. Ability to motivate, influence, and train others. Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau. Ability to communicate technical and operational issues clearly to both technical and non-technical audiences. Our client is a leading Airline Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains. Key Responsibilities: Customer & Project Coordination Serve as the single point of contact for assigned customer accounts. Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions. Manage critical dates, handle escalations, and ensure timely delivery of services. Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges. Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction. Order Management & Documentation Validate and process orders through multiple channels, ensuring accurate entry into systems. Execute customer quotes and manage orders for local exchange carriers. Handle escalations for special and expedited order requests. Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry. Document all issues, troubleshooting steps, and resolutions in the ticketing system. Support billing processes and maintain technical documentation. Technical & Operational Support Read and interpret maps, building plans, and utility demarcation points. Support network planning, builds, and disconnect projects with technical accuracy. Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1). Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans. Contribute to operational automation initiatives to optimize delivery cycles. Continuous Learning & Process Improvement Stay updated on new products, systems/tools, and process changes. Apply critical thinking to evaluate order packages and improve workflows. Continuously enhance job skills through training and professional development. Qualifications: Required: Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field. 0-1 years of experience in telecom/network operations or customer service. Strong customer service, problem-solving, and analytical skills. Effective verbal, written, and interpersonal communication skills. Proficiency in Windows-based applications (Word, Excel, etc.). Strong organizational skills and attention to detail. Ability to manage multiple projects in a fast-paced environment. Preferred: 0-1 years of experience in telecommunications or IT. Understanding of technical products and services. Basic project management skills or certification. Experience working in a global delivery model. Knowledge of order processing and provisioning workflows. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay: $40,000 ($19.23/hour) Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

IT Help Desk Technician Job Description: We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others. Responsibilities: - Provide technical support to end-users via phone, email, or in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and update software and hardware - Maintain accurate records of technical issues and resolutions - Collaborate with other IT team members to escalate and resolve complex technical issues - Assist with the setup and maintenance of computer systems and networks - Train employees on IT policies and procedures - Stay up-to-date on the latest technologies and trends in the IT industry Qualifications: - 2+ years of experience in IT support or a related field - Strong knowledge of Windows and Mac operating systems - Experience troubleshooting hardware, software, and network issues - Excellent communication and customer service skills - Ability to work well under pressure and in a fast-paced environment - Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

The Manager, Security Technical Support is responsible for providing strategic direction and overseeing the operational management of the department's daily activities and personnel. This position ensures service excellence, optimizes team performance, and maintains compliance with established standards and procedures. The role also guarantees the prompt and accurate delivery of high-quality responses to fulfillment requests and service incidents, supporting the life safety requirements of Interface Systems' Asset Protection clients. Functional Focus This role is responsible for ensuring the accurate and efficient execution of critical technical processes, including fault isolation, repair, service restoration, and root cause analysis. The Manager, Security Technical Support, must uphold operational excellence while delivering an exceptional customer experience throughout all support activities. Technical Leadership The Manager, Security Technical Support, is responsible for leading a team that provides comprehensive support for a wide range of Asset Protection services. The ideal candidate will possess a strong technical background across all supported solution offerings, which include, but are not limited to: Access Control, Business Intelligence solutions, CCTV/VMS (IP and analog), Intrusion and Fire Alarm systems, and Two-Way Audio technologies. Such expertise is vital for providing leadership to the team, upholding exemplary service standards, and ensuring a consistently high level of technical proficiency. Operational Innovation As the departmental leader, this position is accountable for driving strategic improvement initiatives that enhance the overall customer experience, increase operational efficiency, and foster innovation. The role will lead efforts to enable scalability through the development and implementation of improved performance standards, process mechanization, and advanced automation. This includes championing continuous improvement practices and aligning departmental objectives with organizational goals to deliver measurable results. Leadership and Team Management Responsibilities Deliver strong leadership and oversight to the Security Technical Support Team, including direct supervision of Supervisors and Security Support Agents (4-5 direct reports). Establish clear direction and communicate a compelling vision that aligns team efforts with organizational strategy. Establish goals and objectives, develop and implement policies and procedures, and ensure compliance with operational standards. Define and monitor Key Performance Indicators (KPIs) for Supervisors and Agents; regularly evaluate performance, document progress, and implement corrective actions as needed. Foster cross-departmental collaboration by breaking down silos and promoting effective communication between teams and departments. Maintain regular communication with the Director, providing updates on staffing, training, equipment needs, and potential risks or challenges. Perform additional duties as assigned to support departmental and organizational objectives. Supervision of Operations Oversee day-to-day operations to ensure achievement of departmental goals and objectives. Develop and maintain work schedules that provide adequate shift coverage for workload demands, including managing vacation requests and coordinating overtime as necessary. Ensure adherence to customer experience standards and Service Level Agreements (SLAs). Establish and enforce compliance with operational processes, quality assurance protocols, communication standards, and deadlines. Maintain Standard Operating Procedures (SOPs) and policies, submitting all recommended updates through the change control process. Prepare and distribute daily reports to supervisors detailing team performance, retrip rates, and other KPI, to include customer concerns, system status updates, emerging issues, recent developments, and other pertinent business matters. Collaborate with Customer Delivery and Installation Success teams to approve all client procedures prior to site activation. Partner with Account Management and Customer Experience leaders to assist with client calls related to open incidents or escalations. Respond promptly to client inquiries and investigations, ensuring timely resolution. Problem Resolution and Process Improvement Serve as the primary point of escalation, determining the most effective resolution approach, communicating clearly, and taking decisive action. Participate in the evaluation and recommendation of new installation projects to ensure solutions can be effectively serviced by Field Technicians and supported by the Security Technical Support Team; responsibilities include reviewing design documents, Statements of Work (SOW), and playbooks. Promptly review and address internal and external customer complaints, ensuring timely resolution and follow-up. Collaborate with cross-functional teams to identify and implement process improvements and service enhancements, ensuring alignment with customer expectations and organizational objectives. Hiring, Training, and Development Recruit, interview, and extend employment offers to qualified candidates. Oversee new hire orientation and onboarding processes to ensure successful integration into the team. Assess team training needs and collaborate with the Technical Training Manager to design and implement development programs. Review, evaluate, and provide feedback on technical and instructional content created for the Security Technical Support Team to ensure accuracy, relevance, and effectiveness. Provide ongoing training, mentorship, and guidance to team members; promote a culture of continuous learning and professional growth. Support career development initiatives, including conducting one-on-one meetings and formal performance reviews. Deliver coaching and administer progressive discipline in accordance with company policies and procedures. Qualifications BS/BA degree preferred. (May be substituted with relevant or equivalent work experience) A minimum of three (3+) years' progressive leadership experience within customer-facing Support and Delivery teams specializing in Asset Protection Security services, supported by a proven history of managing diverse security projects. This includes expertise in process optimization, training, performance assessment, data analysis, system integration, and automation, all underpinned by comprehensive Asset Protection Security knowledge. Demonstrated expertise in technical problem-solving, business process development, and analytical analysis. Exceptional written and verbal communication skills; ability to communicate effectively with all levels of employees, contractors, clients, vendors, and executive management. Experience utilizing Microsoft Office software tools, with ability to type quickly and accurately (at least 20 wpm, ideally 30+ wpm). Scheduling Requirements Standard work hours are Monday through Friday, 8:00 AM to 5:00 PM Central Time. The Security Technical Support Team operates seven days per week from 7:00 AM to 10:00 PM Central Time; must be available to provide leadership and support during these hours as needed. This is a salaried, exempt role that requires adaptability to work beyond the standard 40-hour week as necessitated by business demands. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

WAN experience . If the person has had SolarWinds and Net Flow that would be excellent. If the person has their CCNP or any other Certifications, that would be nice! This team has more hands on than phone support. More like a level 3 support. The person needs to understand urgency and when to know when a problem needs attention. Additional Information All your information will be kept confidential according to EEO guidelines.

Under direct supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN). Local Area Network (LAN) and Wireless Network (WN), software and related infrastructure and performs related duties as assigned. Responsibilities 1. Participates in the installation, configuration, maintenance and operation of network environments (WAN, LAN, WN) and associated equipment (switches routers, firewalls, controllers, access points, load balancers) to meet application and core service requirements; manages and monitors network environments, troubleshoots/resolves identified and reported problems. 2. Implements, maintains, and operates connectivity for ‘internet' and ‘cloud solutions'. Implements, maintains, and operates data protection and system disaster recover solution; ensures data and systems are backed up, and network environments are secure by performing security monitoring, vulnerability scanning and remediation. 3. Performs asset life cycle management for network equipment and software. Assists in the maintenance and operation of a Data Center; implements and manages cabinet, cabling, and power configurations. 4. Serves as technical expert on projects, interacts with project teams, vendors, and other agencies to gather requirements; researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing. 5. Performs other duties as assigned. Qualifications Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, or in a job-related field of study. Two (2) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure. Special Requirements/Knowledge, Skills & Abilities: Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. The position requires the knowledge of the following: Wireless Connectivity Services Local Area Network Connectivity Services Wide Area Network Connectivity Services Internet Connectivity Services Remote Connectivity Services Firewall Services Load Balancer Services Internet Filtering Services Security Services “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted.

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs. Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location. Here's a closer look at this key role: The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve escalations, strengthen customer relationships, and help drive long-term satisfaction and retention. You would be responsible for advanced troubleshooting across hardware, systems, the ControlOne platform, and network/ISP connectivity. You'll collaborate with third-party vendors when needed, perform remote diagnostics, and work through issues involving firewalls, switches, routing, and other network components. Tier 2 Network Engineers play a crucial role in ensuring a reliable and secure customer experience, while participating in the on-call rotation to support business continuity. Responsibilities: Customer-Facing Responsibilities * Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication * Provide accurate, timely updates to customers regarding progress and next steps * Explain ControlOne concepts (Zero Trust, policy behavior, routing impact) in customer-friendly terms * Own each case through resolution and deliver clear root cause explanations once resolved Technical Responsibilities * Troubleshoot and resolve ControlOne issues: identity, routing, edges, policies, and endpoint agents * Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs * Assist with device provisioning, agent deployment, edge setup, and policy tuning * Conduct UC onboarding assessments with a focus on network readiness * Review logs, packets, and system behaviors to isolate problems * Escalate clean, well-documented cases to Tier 3/Eng when necessary * Contribute to internal knowledge sharing and product feedback loops Operational Responsibilities * Manage tickets in Zendesk, prioritizing based on severity and customer impact * Multitask across outbound calls, queue calls, and tickets with strong time management * Work collaboratively with internal teams, customers, partners, ISPs, and third-party vendors * Participate in the on-call rotation * Maintain working knowledge of all Cytracom products and integrations Competencies: * Empathy for the customer and the ability to tailor communication for the given audience * Working knowledge of Voipmonitor, Wireshark, and Zendesk * Technical aptitude * Strong networking knowledge * Firewall configuration and troubleshooting * De-escalation technique * Passion for technology and their work * Creative and analytical thinking * Problem-solving mindset * Ability to thrive under pressure Attributes: * Self-managed * Self-disciplined * Team player * Detail-oriented * Inquisitive nature * Commitment to excellence Our Benefits: * Medical, dental, and vision insurance is available * 401K * Disability and Life insurance * Paid vacations and holidays * Flexible PTO policy * Casual, laid-back work environment * Free refreshments * Standing desks Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

About T1 Energy At T1 Energy, we are committed to powering the future through innovative and sustainable solar energy solutions. As a global leader in solar manufacturing, our Wilmer, TX facility plays a critical role in producing high-performance photovoltaic modules that contribute to a cleaner, more sustainable world. As we expand our operational capacity and technological capabilities, we are seeking a highly skilled IT Network Engineer to join our growing team. This individual will be instrumental in supporting the design, implementation, and maintenance of the facility's IT infrastructure, ensuring optimal performance, security, and reliability. Position Summary The IT Network Engineer will be responsible for building, maintaining, and optimizing network and server systems across the Wilmer manufacturing site. This includes managing day-to-day IT operations, troubleshooting infrastructure issues, and supporting new system deployments and upgrades. The ideal candidate will possess a strong technical background, a proactive mindset, and the ability to thrive in a fast-paced, manufacturing-driven environment. Key Responsibilities Design, install, configure, and maintain network infrastructure, server systems, and related IT components Monitor network performance and ensure system availability, reliability, and security across the site Manage IT services aligned with SLA standards within the ITIL framework-including user account administration, end-user hardware, software, printing, conferencing tools, and telephony systems Maintain accurate documentation of network configurations, asset inventories, system changes, and issue resolutions Support IT project rollouts and provide technical input for infrastructure upgrades and business initiatives Conduct regular system audits and proactively identify and resolve vulnerabilities or inefficiencies Collaborate with cross-functional teams to ensure technology alignment with production and business needs Perform other duties as assigned by the IT Manager or departmental leadership Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent hands-on professional experience 3-5 years of experience in a Network Engineer, IT Engineer, or Systems Engineer role Strong understanding of networking protocols (TCP/IP, DHCP, BGP, SD-WAN, VPN, OSPF, IS-IS, MPLS) Experience with enterprise-grade networking equipment (e.g., Cisco, Arista, Juniper, H3C, etc.) Proficiency in Windows and/or Linux server environments Familiarity with virtualization platforms (e.g., VMware, Hyper-V) Skilled in hardware and software troubleshooting Excellent problem-solving skills and a strong sense of ownership and accountability Ability to work independently and collaboratively in a team setting Preferred: Relevant industry certifications (e.g., Cisco CCNA/CCNP, Microsoft, VMware, ITIL, PMP) Experience in a manufacturing or industrial IT environment Knowledge of cybersecurity best practices and data protection protocols Why Join T1 Energy? Be part of a mission-driven company shaping the future of renewable energy Competitive compensation and benefits Opportunities for career growth in a high-tech, sustainable industry Collaborative and innovative work environment T1 Energy is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Burleson U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - BurlesonWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No

Production Support Specialist (Spanish Bilingual) Schedule: Full-time | Temp-to-Hire | Monday-Friday This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should have strong communication skills, a customer-first mindset, and be comfortable working on-site daily. Responsibilities: Respond to customer inquiries via phone, chat, and email Provide Level 1 break/fix support and troubleshoot software or access issues Perform data entry and assist with order tracking and billing inquiries Escalate unresolved issues to internal teams when appropriate Contribute to a team-oriented, open-door environment focused on customer satisfaction Requirements: 2+ years of customer service, call center, or help desk experience Bilingual - English/Spanish Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred What's Offered: Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours