Technical support engineer jobs in Fairfield, CA

About the Firm Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results. The Role We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment. Key Responsibilities Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network). Troubleshoot, document, and resolve incidents in a timely and professional manner. Configure and maintain workstations, laptops, and mobile devices. Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools). Assist with network and security support, including: Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues. Supporting endpoint and data security measures and ensuring adherence to firm policies. Helping implement system updates and patches under IT direction. Participate in system rollouts, upgrades, and security initiatives. Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance. Uphold data security and confidentiality standards. Required Qualifications Possess a Bachelor's Degree in IT or related field with certifications/training to supplement 3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems. Familiarity with document management systems (e.g., iManage, NetDocuments). Solid understanding of networks, PCs, printers, and common peripherals. Strong troubleshooting, communication, and client service skills. Ability to manage competing priorities in a deadline-driven environment. Preferred Skills (Our “Unicorn” Wish List) Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly. Experience providing technical training (one-on-one, small group, or classroom). Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references). Ability to troubleshoot complex document issues and support users on best practices. Experience creating user guides, quick reference materials, or training documentation. Familiarity with Microsoft Active Directory and Exchange Administration. Exposure to Mobile Device Management tools (e.g., Intune, MobileIron). Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting. Soft Skills & Attributes Ability to take on projects or tasks with clear instruction, then own the work and outcome. Confidence to ask questions and seek clarification when needed. Willingness to provide backup support to other IT team members in whatever ways are most helpful. Strong teamwork orientation combined with a professional demeanor. Appetite to learn and a drive to progressively expand technical knowledge. Patience, adaptability, and a service mindset when working with attorneys and staff at all levels. What We Offer Competitive salary and comprehensive benefits. Professional growth opportunities in both technical support and training. A collaborative, team-oriented environment where technology is critical to client service. Hybrid work schedule Salary range is $105k to $115k

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

San Francisco There is no sponsorship available. No agencies or C2C. Please do not submit candidates Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco. You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly. Training will involved a fully cover 3 week trip to Ireland, so a passport is required. What You'll Do: Provide onsite technical support to clients in a professional, efficient manner Troubleshoot and resolve technical issues, escalating complex problems when needed Implement system enhancements and upgrades to improve performance and stability Carry out routine maintenance, including software updates and configuration changes What You'll Bring: Bachelor's degree in Computer Science, IT, or a related field 1+ year's experience in a technical support role Background working a similar role Ideally in the financial service industry but this is flexible Excellent communication and interpersonal skills Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!) Someone who has passion outside of work. Think sports, music, hiking, art etc To speak in confidence about this opportunity please contact apply via the link

Who we are: MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans. Position Summary: We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment. Responsibilities: Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.) Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets). Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting. Take ownership of support requests from start to finish and escalate as needed. Help with new hire onboarding, workstation setup and basic hardware deployments. Document issues and solutions in the ticketing system for knowledge sharing and tracking. Deliver white-glove customer service, ensuring all employees have smooth technology experience. Perform routine maintenance tasks and assist with IT projects as required. Qualifications: Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus. 2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus. Proficiency with Windows 10 and Windows 11 and Mac OS. Basic knowledge and hands-on experience with Office 365. Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums. Experience supporting Zoom Rooms, AV Set ups, or similar technologies. Basic understanding of cloud storage. Strong troubleshooting and problem-solving abilities. Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service. Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects. Discretion and trustworthiness in handling confidential information. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.

IT Support & Operations Engineer - Contract Role Title: IT Support & Operations Engineer Duration: 4-6 months (extension likely) Compensation: $45-60/HR Benefits: This position is eligible for medical, dental, vision, and 401(k) About the Role: A recently public biotech company is looking for a proactive IT Support & Operations Engineer who thrives in dynamic, small-company environments. This isn't a role for someone who waits for tickets to come in-you'll be the go-to person for solving complex IT challenges, improving processes, and helping shape the future of IT operations as the company scales post-IPO. What You'll Do: Own day-to-day IT operations and ticket flow in Jira. Support and troubleshoot MacOS and Windows environments. Administer tools like Addigy, Intune, O365, Okta, Slack, Zoom. Deliver white-glove onsite support and reduce reliance on MSP resources. Document processes and proactively improve workflows. What We're Looking For: 5+ years supporting both Mac and Windows environments. Strong experience with O365, Intune, and similar tech stacks. ITIL knowledge preferred. Experience in small-to-medium sized companies; biotech/pharma experience is a plus. A self-starter who loves solving problems and making things better. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Proficient in end-user devices, including the latest Windows OS desktop/laptops and MS Office; familiar with computer peripheral devices such as printers, hand-held scanners, document scanners, and cameras. Ability to troubleshoot and support basic network connectivity for workstations, printers, and wireless devices. Familiar in technical terminology with an understanding of the interrelationship of software, hardware, and network environments. Experience working in a hospital or clinical setting is preferred. Ability to manage desktop deployment tasks such as maintaining inventory; track and plan deployments through ServiceNow tickets and/or MS Excel spreadsheets in the Cloud; prepare equipment for delivery by imaging, configuring, and labeling desktop and peripheral equipment, including installing software; deploy equipment to ergonomic standards; and maintain the cleanliness of the physical workspace. This position collaborates with customers, vendors, and other IT teams and the technician must be proficient in customer service skills with excellent communication, both written and oral; be able to work well on a diverse team; and be self-motivated to do high-quality work. Qualifications 2+ year of experience as a Deployment Tech, IT Support, Desktop Support, or a similar role. Experience with imaging/re-imaging end user devices, specifically Windows devices Experience in a medical, hospital, or healthcare setting. Experience with ServiceNow or similar Proficiency in MS Excel Comfortable lifting/pushing/pulling 25lbs

Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882

Helpdesk support specialist San Francisco, CA Contract (Onsite) pays around $35/hr - $42/hr This client is looking to add a contractor to his team of 8. Their team is divided between helpdesk/desktop support people and the escalation to Sys admins and network engineers. They will also be working on tasks such as configuring Laptops, handling equipment when it arrives. Candidates must know: JAMF - they are a 95% MAC shop OKTA Slack JIRA Google office suite They also need someone to start ASAP. They would like to interview next week and have someone start on the following week.

IT Administrator We're looking for an IT Administrator who can take ownership of technical initiatives, deliver executive-level support, and guide the rollout of new systems and applications. This role blends hands-on expertise with leadership, requiring someone who can manage complex projects while keeping communication clear across all levels of the organization. Responsibilities Lead IT projects end-to-end, including planning, vendor coordination, training, and rollout. Provide direct support to executives while ensuring smooth adoption of tools across the company. Manage identity and access through Okta, oversee workflows in Jira/Atlassian, and administer devices with Intune, Kandji, and Automox. Support and maintain SaaS platforms such as Slack, Microsoft 365, Zoom, and others, handling integrations, permissions, and user lifecycle management. Configure and maintain core network services (DNS, DHCP, VPNs), VoIP systems, and A/V conferencing solutions. Evaluate and test emerging technologies, including AI features in collaboration tools, and represent IT in innovation discussions. Mentor junior IT staff, manage escalations, and set standards for timely, high-quality support across mac OS, Windows, and SaaS environments. Deliver training sessions to employees on IT best practices, software tools, and hardware usage. Drive automation and process improvements to streamline workflows and reduce manual intervention. Qualifications 5+ years of IT support experience, including at least 3 years in advanced or lead roles. Strong troubleshooting skills across hardware, software, networking, and SaaS platforms. Proven expertise with MDM platforms (Intune, Kandji, Automox) and endpoint management. Experience managing Microsoft 365, Okta, Slack, Zoom, and other enterprise SaaS ecosystems. Solid understanding of networking protocols and configurations (DNS, DHCP, VPNs, VLANs, firewalls). Demonstrated success in mentoring IT staff, managing escalations, and improving helpdesk workflows. Familiarity with VoIP and A/V systems configuration and troubleshooting. Excellent communication skills, with the ability to explain technical concepts clearly to non-technical users. Security-focused mindset with a drive for automation and continuous improvement. If this sounds like you, apply today!

Source One is a consulting services company and we're currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA. Title: SAP Operation Support Engineer (Contract) Pay Rate: $87.25/hr (W-2) Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment. Key Responsibilities : SAP Support & Data Management - Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes. - Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies. - Provide configuration management support in SAP for Base Operations ahead of key milestones. - Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements. - Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support. - Work with internal training teams to create module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support - Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT. - Lead IT infrastructure and application improvement projects informed by data insights and user feedback. - Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems. - Improve documentation review workflows in partnership with the BaseOps documentation team. - Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency. - Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability. - Communicate project progress, milestones, and outcomes to internal and external partners. Daily Focus : - Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering. - Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture. - Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime. - As needed, support website development and maintenance of operational databases and dashboards. Qualifications : - B.S. in Information Technology or an equivalent engineering field - 6-8 years of experience in a System Operations Support role - Hands-on experience with SAP S/4 - Strong written and verbal communication skills - Highly self-motivated, detail-oriented, and able to prioritize multiple assignments - Experience with UI development/maintenance and UX studies - Coding experience: HTML, CSS, JavaScript Bonus Qualifications : - Experience with SAP ME/MII - Familiarity with Jira/Confluence or similar tools - Experience with web development tools (e.g., Oxygen) and building analytics dashboards - Prior support experience in production or vehicle fleet environments

Forward Deployed Engineer - YC | $150K - $225K + Equity | Onsite in SF We're partnering with a YC-backed startup that's reimagining a $100B+ legacy industry using LLMs, workflow automation, and applied AI. Fresh off their $8M seed round and already writing over $6M in annualized premiums across 35 states, they're building a fully autonomous AI-native commercial insurance brokerage. They've built internal agent systems that already replace core brokerage workflows - form automation, carrier selection, and client comms - and they're only just getting started. The vision? A self-scaling, infinitely efficient AI business that dominates a market still running on PDFs and fax machines. About the role: This is a unique chance to join as a Forward Deployed Engineer , working directly with clients to solve high-leverage problems using real-world AI systems. You'll sit at the intersection of full-stack engineering, AI integration, and product delivery - shipping fast, owning outcomes, and iterating in tight feedback loops with founders. You'll own: End-to-end delivery of AI-driven features for customers Translating vague specs into intelligent automation systems Deploying agentic workflows that drive revenue and efficiency Building products in Python, TypeScript, LangChain, Postgres, Supabase, AWS, etc. You might be a fit if: You've worked in a startup or FDE-type role (0-1 builds, client-facing exposure) You're fluent in full-stack software and have shipped production LLM systems You can balance speed and precision, and you're obsessed with outcomes You're excited about applying AI to real-world workflows, not just model outputs Why join? This isn't just building tooling - it's reinventing a massive, broken industry You'll be one of the earliest engineers shaping the future of AI-native businesses High agency, fast pace, no fluff - just shipping value with serious upside This is a full-time, in-person role in San Francisco. Visa support is available for the right candidate. Interested? Drop us a message - we'll share more about the role, team, and interview process.

Our client is transforming customer communication by leveraging advanced voice AI technology. Voice remains one of the most natural ways for people to interact, yet traditional systems have lagged behind for decades. The goal is to bring intelligence, empathy, and efficiency to every business-to-customer conversation. In less than two years, the company has grown rapidly, with thousands of businesses using its AI-driven voice solutions to manage sales, support, and logistics calls that previously required large human teams. Backed by top-tier investors, the organization has achieved significant revenue milestones and continues to scale aggressively. They are seeking ambitious individuals who want to tackle complex technical challenges, move quickly, and make a meaningful impact at one of the fastest-growing companies in the voice AI space. About the Role: As a Senior Forward Deployed Engineer, you'll deliver voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders, drive adoption, and shape the platform through customer insights. Key Responsibilities: Lead end-to-end delivery of projects using our voice agent platform Build full-stack integrations (Python, JavaScript) with enterprise tools Partner with sales to gather requirements, prototype demos, and present designs Translate field feedback into actionable product recommendations Ideal Background: 2+ years in customer-facing technical roles Strong communication skills and ability to explain complex concepts Experience delivering systems in fast-paced environments Proficiency in Python and JavaScript Understanding of LLM-powered systems Compensation & Benefits: Salary: $215K-$290K Equity: 0.15-0.35% Location: Onsite in the San Francisco Bay Area Comprehensive health coverage, wellness and commuter reimbursements, and other perks Interview Process: Includes recruiter intro, technical assessment, coding interview, customer-focused discussion, and onsite/virtual rounds covering communication, architecture, and problem-solving. Join us to shape the future of voice automation with your technical expertise and communication skills.

About Us: Turbalance AI is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we're building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even nonexistent hierarchies and the chance to take on responsibility from day one. About the Role: We're looking for a Forward Deployed Engineer to join our growing team! In this role, you'll be a key technical partner for our customers across the entire customer lifecycle-from pre-sales technical support through onboarding, implementation, and ongoing enablement. If you're a technically versatile problem-solver with a passion for helping customers succeed and want to build a great company, we want to hear from you. We're looking for candidates who can grow across both domains: Infrastructure & DevOps Focused: Strong in infrastructure design, DevOps, software development, and performance analysis. Experience integrating products into mission-critical infrastructure with fluency in SLAs, system design, and incident response. Systems & Network Processing Focused: Focused on network processing, data flows, device/system software design, and hardware integration. Background working with high-performance middleware or analytical software. What You'll Do: Customer Engagement & Enablement Guide customers through onboarding, ensuring they are fully prepared and proficient in using our solutions Conduct training sessions and develop enablement materials tailored to customer needs Proactively identify opportunities for customers to maximize platform value Act as a trusted technical advisor, offering best practices and solutions to common challenges Technical Implementation & Support Provide hands-on support for solution setup and configuration within customer environments Support API and system integrations with existing customer infrastructure Diagnose and resolve technical issues, collaborating with engineering teams on complex problems Troubleshoot connectivity, performance, and deployment challenges Pre-Sales Technical Support Support the sales team with domain expertise and technical credibility Demonstrate technical capabilities and solution fit during the sales process Design integration approaches and implementation plans for prospective customers Cross-Functional Collaboration Gather customer feedback and relay insights to product and engineering teams Reduce workload on core engineering teams by handling customer-facing technical work Provide responsive, dedicated customer engagement to build long-term relationships What You'll Bring: Strong background working with diverse technology stacks, with ability to quickly learn and adapt to new technologies Solid coding foundation with C++ and Python as must-haves; demonstrable understanding of robust software development principles Understanding of the interplay between software and hardware behavior and performance (GPUs, CPUs, networking) Proficiency with Kubernetes for deploying, scaling, and managing containerized applications Genuine desire to help customers achieve their goals, with excellent communication and interpersonal skills; prior experience in deep, durable customer-facing technical roles Ability to thrive in a fast-paced, multidisciplinary, dynamic environment while managing multiple priorities Bonus Points: Experience with additional programming languages (PyTorch, Rust, Go) Familiarity with cloud platforms (AWS, Azure, GCP) Experience with OpenStack and/or Slurm Knowledge of network operating systems and hardware (Arista, Cisco, Mellanox) and network engineering (especially switching) Familiarity with AI/HPC networking protocols (RoCE and/or InfiniBand) Demonstrable experience with performance characterization and profiling, especially for processors, memory systems, and networks Experience with kernel debugging Experience with LLM deployments, even at small scale Background in infrastructure design, SLAs, system design, and incident response Field Applications Engineering or similar hardware-focused customer engineering experience Why Join Us? Competitive pay & perks -because great work deserves great rewards. Work on your terms - flexible hours and remote-friendly culture. Fast lanes, no red tape - flat hierarchies and rapid decision-making Make it happen - your ideas aren't just heard - they become reality. Right place, right time -be part of our growth story and build a career-defining legacy. Globality design - work with a diverse, international team across Germany and the US. Work with the best - work alongside exceptional engineers and raise the bar together. Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Forward Deployed Engineer (AI Infrastructure) $80,000 - $120,000 + Equity + Benefits + PTO San Francisco, CA - Onsite (6 days/week) Are you an engineer who loves solving complex, real-world problems directly with customers? Do you want to work hands-on deploying cutting-edge AI infrastructure used by developers and enterprises around the world, whilst continuing to develop both your technical and client-facing skillsets. This is a rare opportunity to join a profitable, fast-growing AI startup at the heart of the LLM ecosystem. The team is building a unified platform that lets developers call any large language model - from OpenAI and Anthropic to Mistral and Hugging Face - through a single, standardized API. The SDK eliminates vendor lock-in, supports caching, logging, streaming, and integrates seamlessly with frameworks like LangChain and LlamaIndex. Founded in 2023 and already profitable with $2.5M ARR (targeting $10M by mid-2026), the company is looking for its first Forward Deployed Engineer. someone who thrives at the intersection of customer success, engineering, and systems design. You'll work closely with customers to deploy, optimize, and troubleshoot the platform in production environments while shaping the product roadmap based on real-world insights. You'll report directly to the CTO and operate as a key technical partner to clients, ensuring smooth integrations, rapid debugging, and performance tuning across infrastructure, backend, and frontend layers. Expect deep technical ownership, customer-facing impact, and the chance to build the foundation of a company defining AI interoperability. If you want to join a tight-knit, high-caliber team where your code and customer instincts both matter, whilst continuing to develop your skillsets The Role Deploy, configure, and optimize customer environments for reliability, performance, and scalability. Troubleshoot and resolve complex full-stack issues across infrastructure, backend (FastAPI/Python), and frontend (React/Next.js). Collaborate directly with customer engineering teams on implementations, migrations, and custom integrations. Act as the technical voice of the customer - building tools, contributing fixes, and feeding insights back to product and engineering. The Person Experience with production-grade full-stack systems. Strong in Python and FastAPI; React/Next.js and TypeScript familiarity a plus. Hands-on problem solver who enjoys debugging, building, and iterating directly with users. Strong communicator who thrives in dynamic, customer-facing environments. Excited to work in an early-stage, high-autonomy and feedback focused culture. Happy to work on-site in San Francisco

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!

San Francisco, CA (Onsite) About the Company A fast-moving AI research group is building the core video data infrastructure used by leading AI labs and major tech companies. The team is small at around fifteen people, nearly all engineers, and recently pivoted to focus exclusively on high-quality video data at massive scale. The shift has driven significant revenue growth, and they are now planning to expand the team steadily over the next few months. The culture is straightforward: engineering led, product focused, low ego, and built around people who enjoy ownership. They work in person five days a week in their San Francisco office, moving quickly, solving hard problems, and avoiding micromanagement. The Role This position focuses on designing and scaling distributed systems that support huge ML and ETL workloads across petabytes of video. You will own core infrastructure: compute scheduling, orchestration, throughput, reliability, cost efficiency, and the internal tooling that keeps the entire engineering group moving at pace. The company is beginning to scale its infrastructure footprint aggressively, and this role will become central to that growth. It is a hands-on IC position suited to someone who has operated critical systems before and wants to shape the foundation of a rapidly expanding platform. What You'll Work On • Architect and scale distributed systems for large-scale ML and ETL workloads • Build compute orchestration and scheduling across thousands of GPUs • Improve uptime, resilience, and execution speed of high-volume data pipelines • Design pipelines capable of handling petabyte-level video datasets • Lead the development of CI/CD and internal tooling for fast iteration • Partner closely with research engineers delivering new video models and algorithms • Operate in a high-trust environment with strong autonomy and clear ownership Requirements • 3+ years building foundational distributed systems or data infrastructure • Experience running critical systems at significant scale • Proficient across cloud architectures • Strong coding experience with Go (preferred) and Python • Background building or maintaining large-scale pipelines • Experience with ML-focused CI/CD and automation • Video domain experience is not required • Operates as a strong IC who leads through action • Fully onsite in San Francisco, Monday to Friday Culture Fit • Enjoys ambiguity, problem discovery, and self-direction • Communicates clearly and concisely • Shows strong intellectual curiosity • Low ego, collaborative mindset • Motivated by building core systems in a small, high-caliber team Red flags include weak communication, low curiosity, or unclear motivation for the domain. Interview Process Intro call focused on culture, curiosity, and communication Technical discussion on background and complexity of past work Problem-solving session with a research engineer Onsite research problem and collaboration exercise

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!