Technical support engineer jobs in Greenburgh, NY - 488 jobs
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Command Center Analyst
Insight Global
Technical support engineer job in Clifton, NJ
Title: Command Center Analyst
Duration: 6 month contract (potential extensions, potential hire)
Shift B: Wed/Thurs-Sat
Day Shift: 7am - 7pm
The Command Center Analyst I is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, troubleshooting, as well as incident escalation for all users contacting the Command Center, and act as escalation point for Tier I Support. Tier II Engineer is shift based and may be required to work on a rotating schedule.
Must-haves
* 2+ years of experience providing customer care and technicalsupport.
* 2+ years of experience with routers, switches such as Cisco and Juniper
* Excellent written and oral communication skills
* Ability to multi-task and prioritize job requirements
* Self-motivated and able to work on projects with limited supervision
* Effective organizational skills and attention to detail.
* Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio.
* Strong analytical and problem solving skills.
Plusses
Data Center support experience
What you'll do
* Provide customer service support for mission critical 24/7 Data Centers
* Participate in the weekly 24/7 on-call schedule
* Provide proactive and reactive assistance to all external customers
* Provide support for a complex network environment including problem solving, ability to take ownership of unfamiliar tasks and problems and see through to completion.
* Detects and analyzes alarms to provide basic to moderate fault isolation and troubleshooting, escalating to Tier II or management if necessary
* Prioritize work properly to consistently achieve departmental and company goals.
* Responsible for Customer and Internal Updates
* Establishing effective lines of communication with team and management to ensure cases are flagged that require immediate attention
* Thorough documentation of incident, Maintenance, and problem details in near real-time.
* Ensure SLA's are met for as per customer agreement
* Maintain and update current knowledge and skills through internal and external training, continuing education and professional associations
$35k-58k yearly est. 23h ago
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Technical Specialist - Triage Operations
Perennial Resources International 4.1
Technical support engineer job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 2d ago
Customer Experience Analyst
Uniqlo 4.1
Technical support engineer job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$92k-97k yearly 1d ago
Help Desk Technician (Part-Time) (Anticipated)
Fair Lawn Public Schools 3.7
Technical support engineer job in Fair Lawn, NJ
Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT
We are presently accepting applications for the following position:
HELP DESK TECHNICIAN (HOURLY/PART-TIME)
QUALIFICATIONS:
* High school diploma or equivalent
* Associate's degree or higher in Information Technology or related field, preferred
* Previous experience in a help desk or technicalsupport role, preferably in an educational environment
* Strong knowledge of Windows and Google Chromebook operating systems
* Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software
* Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing)
* Excellent problem-solving skills and attention to detail
* Strong verbal and written communication skills
* Ability to work effectively with diverse users, including students and staff of all technical skill levels
* Ability to prioritize tasks and manage time effectively in a fast-paced environment
* Commitment to maintaining confidentiality and data security
* Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets
* Preferred basic understanding of cybersecurity best practices
Hourly Rate: $23.00
Hours per week: maximum 29.5
This is a part-time position that does not include benefits.
Fair Lawn Public School District is an Equal Opportunity Employer.
If you are interested in applying, please apply through this link *****************************************************
$23 hourly 18d ago
IT Help Desk Support - Level II
K2 Staffing
Technical support engineer job in Harrison, NY
Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$48k-83k yearly est. 60d+ ago
Technical Support Specialist
4Ds Corp
Technical support engineer job in Hicksville, NY
Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more.
Job Description
Responsibilities for TechnicalSupport Specialist
Install and configure computer systems and applications within the company
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Actively update, maintain and monitor all aspects of computer networks
Resolve technical issues related to network interruptions
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Maintain a working log detailed all required system updates, as well as the date of completion
Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Assist management in creating training materials pertaining to computer troubleshooting and usage
Qualifications
Qualifications for TechnicalSupport Specialist
A bachelor's degree in computer science or related technology field is preferred
Industry-specific certification in relevant computer languages or software may be required
1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs
Accept constructive criticism and customer feedback regarding their experience with software or IT services
Extensive experience working with different operating systems including Windows and Mac OS
Professional written and interpersonal skills are essential when communicating with customers and clients
Ability to prioritize and manage several milestones and projects efficiently
Additional Information
Additional Information
Job Type: Full-Time
Work Location: Hicksville, NY
**We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only)
All your information will be kept confidential according to EEO guidelines.
$48k-84k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Jersey City, NJ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-90k yearly est. 20d ago
IT Support Specialist - Hands-On Role (Temp to Perm)
Chefman
Technical support engineer job in Mahwah, NJ
Job Description
On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team
Join Chefman's agile two-person IT team and take on meaningful work from day one. We're looking for a sharp, motivated TechnicalSupport Specialist who wants real hands-on experience-not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment.
What You'll Do:
Be the first point of contact for IT issues across 300+ users
Troubleshoot hardware, software, MFA, networks, and Office 365
Deploy and configure laptops, monitors, and peripherals
Assist with onboarding, account setups, and user training
Manage asset inventory and contribute to documentation
Support IT projects involving security, automation, and device management
Work independently and bring solutions, not just problems
What We're Looking For:
0-2 years of IT support experience or relevant certifications/projects
Strong problem-solving mindset and ability to learn quickly
Solid communication and customer-service skills
Familiarity with Windows, Office 365, and basic networking
Someone who enjoys taking initiative and working without constant supervision
On-site presence in Mahwah, NJ
Why Join Us:
Hands-on learning with real impact
Direct mentorship from IT leadership
Exposure to cloud tools, security, device management, and large-scale user support
Opportunity to convert to full-time based on performance
Schedule: Full-time, Temp-to-Perm
Hourly Pay Range (commensurate with experience)$16-$17 USD
$51k-89k yearly est. 15d ago
IT Help Desk Support
Kissusa
Technical support engineer job in Port Washington, NY
Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description:
Responsibilities:
ยท Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system
ยท Perform remote troubleshooting through diagnostic techniques and pertinent questions
ยท Determine the best solution based on the issue and details provided by customers
ยท Walk the customer through the problem-solving process
ยท Direct unresolved issues to the next level of support personnel
ยท Provide accurate information on IT products or services
ยท Record events and problems and their resolution in logs
ยท Follow-up and update customer status and information
ยท Pass on any feedback or suggestions by customers to IT team
ยท Identify and suggest possible improvements on procedures
ยท Install MS office s/w products and manage accounts
ยท Manage company phone system
ยท Install Windows 7 & 10 and manage accounts
ยท Support Sales Apps on PC, MAC, and Mobile devices
ยท Manage IT assets thru IT Management Systems
ยท Other IT related tasks given by managers
Qualifications:
ยท BS/BA in IT, Computer Science, or relevant field
ยท Proven experience as a help desk technician or other customer support role
ยท Tech savvy with working knowledge of office automation products, databases and remote control
ยท Good understanding of computer systems, mobile devices and other tech products
ยท Ability to diagnose and resolve basic technical issues
ยท Excellent communication skills
ยท Customer-oriented and cool-tempered
ยท MS office (Word, Excel, PowerPoint, Access) skills
ยท Proficiency in English and Korean
Benefits
Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays
Additional Workplace Offerings (subject to change or eligibility.)
Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks
Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable
The anticipated compensation range is
19.25 - 36.55 USD Hourly
Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the โCompanyโ) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$48k-84k yearly est. Auto-Apply 43d ago
Wireless Network Tech Support Specialist
Brains Workgroup
Technical support engineer job in Ramsey, NJ
One of our clients, medical devices and services company is looking for an enthusiastic Wireless Network Tech Support Specialist ** Must be authorized to work in US for ANY EMPLOYER. .
With occasional travel to customer sites.
Permanent position with great benefits. Salary range 90 -110K
Hybrid commute - 3 days per week from the office.
Wireless Network Tech Support Specialist
Role:
The Wireless Network TechnicalSupport Specialist provides advanced technicalsupport for company's wireless network solutions used across patient monitoring and medical device systems.
This role supports customers and internal partners-including service, sales, and clinical education teams-by troubleshooting wireless connectivity issues, evaluating network performance, and providing guidance on enterprise wireless design and configuration.
This position operates with a high degree of independence and serves as a technical resource for less-experienced team members.
The specialist also collaborates with R&D and cross-functional teams to validate new wireless hardware and configurations, contribute to product development initiatives, and support continuous improvement of network best practices.
Requirements and Skills
Associate's or Bachelor's degree in Information Technology, Networking, or a related field (or equivalent experience)
Hands-on experience conducting wireless site surveys and RF analysis
At least 2 years of experience supporting enterprise WLAN site surveys and network designs
Strong understanding of Wi-Fi standards (802.11 a/b/g/n/ac/ax), RF fundamentals, and wireless security
Experience with wireless survey and troubleshooting tools such as Ekahau, AirMagnet, NetSpot, Spectrum Expert, or Chanalyzer
Solid understanding of TCP/IP networking, VLANs, and routing concepts
Familiarity with enterprise wireless platforms such as Cisco, Aruba, Ruckus, Meraki, or equivalent
Strong problem-solving skills with the ability to communicate technical concepts clearly to diverse audiences
Self-motivated, able to work independently, and comfortable collaborating in a cross-functional environment
Willingness to travel occasionally for field support and on-site assistance
Functions:
Provide day-to-day technicalsupport for enterprise wireless networks, including troubleshooting connectivity, performance, and coverage issues
Support wireless infrastructure components such as access points, controllers, switches, and authentication services
Evaluate customer wireless network designs and performance to ensure compatibility with company products
Investigate field-reported wireless issues, identify root causes, and collaborate with internal teams to implement corrective actions
Assist with wireless network deployments, upgrades, and configuration changes
Collaborate with network engineering teams, facilities, vendors, and third-party partners to resolve wireless-related issues
Deliver regular product and network training sessions for internal teams
Create, review, and maintain technical documentation, including installation guides and configuration instructions
Represent the Service Department on cross-functional project teams for new and existing products, contributing to service planning and documentation reviews
Support ticket-based incident and problem-management workflows, ensuring accurate documentation and timely reporting
Provide on-site technical assistance and customer support as needed
Coordinate service activities and assignments in alignment with team schedules and operational priorities
Please email your resume or use this link to apply directly: **************************************************************************** OrderID=16767839
Or email: *************************
Check ALL our Jobs: ******************************************
Keywords: wirelss wlan wi-fi wifi 802.11 ekahau airmagnet netspot spectrum chanalyzer network tcp/ip vlan routing cisco aruba ruckus meraki
$51k-89k yearly est. Easy Apply 5d ago
IT Support Specialist - On Site
Kyndryl Holding Inc.
Technical support engineer job in Bogota, NJ
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.
You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.
If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
* Proven knowledge and experience in trouble-shooting, switching, and routing
* 2+ years of working experience in Networking
* Minimum CCNP certification or equivalent knowledge
* Experience with Network security, WAN
* Working knowledge of ITIL
Preferred Skills and Experience
* Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
* Experience with Ansible automation
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
$51k-89k yearly est. 49d ago
Tech Support Specialist
SF Staffing Solutions
Technical support engineer job in Jersey City, NJ
Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems.
Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems.
Skills:
Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations.
Education:
BA or BS
Skills & Requirements
Skills:
Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations.
Education:
BA or BS
$51k-89k yearly est. 60d+ ago
Technology Support III - Mainframe, Distributed Production Support
JPMC
Technical support engineer job in Jersey City, NJ
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Experience and knowledge of COBOL/Natural
Experience and knowledge of DB2/Adabas and VSAM & utilities
Knowledge of CONTROLM/CA7/ZEKE scheduling tool
Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files
Experience using incident management tools (Service Now)
Preferred qualifications, capabilities, and skills
Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services
DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support
AWS cloud experience
Experience managing projects and migrations
$64k-111k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator, Linux
Graham Capital Management 4.6
Technical support engineer job in Norwalk, CT
Graham Capital Management, L.P. ("Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry's longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients - including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors - reinforcing alignment of interests across all strategies.
The foundation of Graham's sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
Description
Graham Capital Management, L.P. is seeking a Linux Systems Administrator to join the Technology Infrastructure team. This role provides operational support for the firm's Linux server environment, including system provisioning, configuration, maintenance, and performance optimization, as well as collaboration with other IT teams to support enterprise applications and related infrastructure.
Responsibilities
Management of operational tasks for Red Hat Linux Servers including server builds, upgrades, performance tuning, and hardware/software troubleshooting
Oversight of server patching, lifecycle management, and configuration consistency to meet current and future GCM operational standards
Administration and optimization of containerized workloads using Kubernetes, Docker, OpenShift or orchestration products
Support for hybrid cloud infrastructure (AWS, Azure, or GCP), including VM provisioning, storage management, and networking integration
Monitoring and performance analysis using tools and log aggregation
Collaboration with development teams for GIT support
Management of backup and disaster recovery systems to ensure high availability and data integrity
Documentation of procedures, system configurations, and operational processes to maintain a reliable knowledge base
Maintaining source code repositories and computational environments
Requirements
BA/BS in Computer Science, Information Systems, or related field
5+ years managing Red Hat Enterprise Linux (or equivalent Linux) in a production server environment
Experience integrating Linux systems with Windows infrastructure (Samba, Active Directory, Kerberos)
Scripting expertise in shell scripting/Python required
Excellent communication and project management skills with the ability to multi-task and work on several projects at once, often as a part of a team
Familiarity with hybrid or cloud environments (AWS, Azure, GCP)
Financial Services industry experience is a plus
This role requires commuting into our Rowayton CT office Mondays through Fridays.
Base Salary Range
The anticipated salary range for this position is $150,000 to $200,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future.
In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.
Notes:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham's sole discretion, consistent with the law.
Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
$64k-93k yearly est. Auto-Apply 14d ago
IT Technical Support Specialist
Broad Management Group LLC 4.0
Technical support engineer job in Montvale, NJ
Job DescriptionDescription:
The IT TechnicalSupport Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office.
Key Responsibilities
Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person.
Install, configure, and maintain hardware, software, and peripherals.
Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner.
Assist with user account creation, access permissions, password resets, and troubleshooting.
Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls).
Support VoIP systems and phone setup for corporate and property offices.
Coordinate with vendors for internet service, equipment repairs, and hardware replacements.
Help maintain IT inventory, asset management, and equipment deployment.
Prepare and set up workstations for new hires (computers, phones, credentials, system access).
Conduct brief IT orientations for new employees.
Ensure proper deactivation of user accounts and return of company equipment.
Support IT security procedures, including MFA, antivirus, updates, and access controls.
Assist in implementing cybersecurity best practices across corporate and property locations.
Maintain documentation of IT processes, troubleshooting guides, and equipment logs.
Work Environment
Full-time, on-site role in Montvale, NJ corporate office.
Occasional travel to local property sites as needed (rare).
Some after-hours support may be required for urgent issues.
#OFFICE25
Requirements:
Qualifications
Required
3 + years of IT support experience, preferably in a multi-site or customer-facing environment.
Strong knowledge of Windows 10/11, Microsoft 365, and common business applications.
Experience with help desk ticketing systems and remote support tools.
Ability to troubleshoot hardware, software, and basic network issues.
Excellent communication, patience, and customer service skills.
Ability to multitask and prioritize in a fast-paced environment.
Preferred
Experience in property management or real estate industry (a plus).
Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.).
Basic understanding of networks, Wi-Fi, switches, and VPN environments.
A+/Network+ certifications or related training.
Key Attributes
Strong problem-solving and critical thinking skills.
Professional, dependable, and responsive.
Comfortable supporting both technical and non-technical users.
Team-oriented with a service-first mindset.
Organized, detail-oriented, and proactive.
$36k-46k yearly est. 2d ago
Network Support
Sportime Clubs 3.4
Technical support engineer job in Englewood, NJ
Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.
Job Summary
Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support.
Essential Duties and Responsibilities
Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region.
Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound.
Assist with wiring.
End user support, including phone and on-site support for hardware and software issues.
Technicalsupport, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software.
Support and corporate telephone infrastructure, including voicemail system and telephone devices.
Install/upgrade desktop/ laptop software.
Apply fixes/patches to software.
Install/replace computer hardware.
Support backups.
Some Microsoft Windows Server support.
Qualifications
Bachelor's Degree in Computer Science or related field.
Basic knowledge of Google Suite.
Fluency with Microsoft Operating Systems and Microsoft Office products required.
Valid driver license.
Reliable transportation to travel to Company's 15 locations.
Experience in troubleshooting desktop applications.
Strong oral and written communication skills.
Experience with Windows OS, TCP/IP, and networks.
Some understanding of Mac/Apple hardware, apps and OS.
Ability to comfortably interact with all levels of management.
Ability to support and communicate with end-users at various levels of tech proficiency.
Ability to add hours on as-needed or on-call basis.
Work Context/Activities
This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills.
This position requires a pleasant demeanor and a friendly, helpful attitude.
This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis.
SCHEDULE : Monday to Friday and some weekends.
COMPENSATION: $30.00 per hour
BENEFITS:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.
$30 hourly Auto-Apply 60d+ ago
Jr. Systems Engineer - Dedicated
Atlas Technica
Technical support engineer job in Greenwich, CT
Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.
Responsibilities:
Perform IT Support services to users onsite
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
ยท Adherence to strict change control procedures
Requirements:
The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
Strong verbal and written communication skills, responsibility, and follow-through
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
Basic understanding of networking concepts
Periodic travel to customer office locations within the metropolitan area will be required
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Desirable Qualities:
Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
Experience working in an MSP environment
Support of Sophos or similar product for endpoint threat management
Basic understanding of virtualization platforms such as VMware or Hyper-V
Experience utilizing the ConnectWise suite of products
Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$53k-74k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Technical support engineer job in Jersey City, NJ
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-106k yearly est. 20d ago
Network Support
Sportime Clubs, LLC 3.4
Technical support engineer job in Englewood, NJ
Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year.
Job Summary
Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support.
Essential Duties and Responsibilities
Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region.
Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound.
Assist with wiring.
End user support, including phone and on-site support for hardware and software issues.
Technicalsupport, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software.
Support and corporate telephone infrastructure, including voicemail system and telephone devices.
Install/upgrade desktop/ laptop software.
Apply fixes/patches to software.
Install/replace computer hardware.
Support backups.
Some Microsoft Windows Server support.
Qualifications
Bachelor's Degree in Computer Science or related field.
Basic knowledge of Google Suite.
Fluency with Microsoft Operating Systems and Microsoft Office products required.
Valid driver license.
Reliable transportation to travel to Company's 15 locations.
Experience in troubleshooting desktop applications.
Strong oral and written communication skills.
Experience with Windows OS, TCP/IP, and networks.
Some understanding of Mac/Apple hardware, apps and OS.
Ability to comfortably interact with all levels of management.
Ability to support and communicate with end-users at various levels of tech proficiency.
Ability to add hours on as-needed or on-call basis.
Work Context/Activities
This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills.
This position requires a pleasant demeanor and a friendly, helpful attitude.
This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis.
SCHEDULE : Monday to Friday and some weekends.
COMPENSATION: $30.00 per hour
BENEFITS:
Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases.
Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds.
401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old.
Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law.
Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.
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$30 hourly 2d ago
Jr. Systems Engineer - Dedicated
Atlas Technica
Technical support engineer job in Stamford, CT
Jr. Systems Engineer Reports to: Client Technology Manager Type: Full-Time Hourly, Non-Exempt
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's office in Stamford. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure.
Responsibilities:
Perform IT Support services to users onsite
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
Adherence to strict change control procedures
Requirements:
The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
Strong verbal and written communication skills, responsibility, and follow-through
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
Basic understanding of networking concepts
Periodic travel to customer office locations within the metropolitan area will be required
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Desirable Qualities:
Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
Experience working in an MSP environment
Support of Sophos or similar product for endpoint threat management
Basic understanding of virtualization platforms such as VMware or Hyper-V
Experience utilizing the ConnectWise suite of products
Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
How much does a technical support engineer earn in Greenburgh, NY?
The average technical support engineer in Greenburgh, NY earns between $58,000 and $110,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Greenburgh, NY
$80,000
What are the biggest employers of Technical Support Engineers in Greenburgh, NY?
The biggest employers of Technical Support Engineers in Greenburgh, NY are: