Technical support engineer jobs in Greenburgh, NY

Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce. Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools. Responsibilities and Duties Building, configuring, and troubleshooting workstations for new users Installing operating systems and software applications Creating users and general administration in Microsoft O365 Maintaining asset inventory for all hardware Utilize a ticketing system to track and maintain workflow Troubleshooting network connectivity Qualifications and Skills Required: 2 years of experience working on an enterprise Helpdesk or for an MSP Experience installing operating systems and software Experience building PCs Experience with Enterprise Anti-virus systems Familiarity with networking, switching and routing Moderate to advanced MS Excel knowledge Must have excellent written and verbal communication skills Any experience with RMM and ticketing systems is highly desired Must be a self-starter May be required to work off-hours, weekends as needed, or potentially on a 2nd shift What you'll get in return: Competitive base salary Medical, dental, and vision insurance for employees 401K Program to help you invest into your future Flexible vacation time to promote a healthy work-life balance Hybrid position - required 3 days in office. No exceptions. 22.00 - 26.00 per hour

Our client is seeking a Service Analyst to join their team! This position is located in Jersey City, New Jersey. Sort and organize incoming mail faxes emails and OneDrive files ensuring timely routing to the appropriate teams Index PDF documents into Global Search to maintain accurate and current records Review participant contract data for accuracy completeness and proper documentation Prepare and send professional correspondence to contract participants Assign inbound correspondence to the appropriate service representatives for action Monitor and track response timelines to ensure prompt follow up and issue resolution Maintain accurate and organized records within workflow systems and participant files Review forms and documents for compliance with required standards and guidelines Process routine nonfinancial account updates and service requests Provide clear and accurate explanations of basic processes and information to participants and colleagues Respond to participant phone inquiries with clarity professionalism and excellent service Assist in locating missing participants or uncashed checks including performing obituary searches when necessary Support employees by helping them locate tax forms and related documentation Desired Skills/Experience: Strong organizational and time management skills Proficiency with the Microsoft Office Suite Ability to work effectively in a remote environment using VPN access Basic familiarity with ChatGPT and other Microsoft productivity tools Ability to adapt quickly and stay focused when handling repetitive or shifting tasks High attention to detail and consistent punctuality Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $13.59 and $19.42. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

Field Support Engineer / Nexthink Systems Analyst (Onsite) Full-Time Employment with CLIENT Work Type: 100% Onsite A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices. • Perform break/fix repairs, imaging, device deployments, and refresh cycles. • Troubleshoot OS, software, VPN, and network connectivity issues. • Support printers, AV, conference rooms, and other onsite systems. • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations. • Analyse endpoint performance and user experience data. • Identify trends and recommend proactive improvements. • Create reports and automate monitoring insights where possible. • Assist with incident correlation and digital experience optimization. Required Skills: • 3-5+ years of desktop / field support experience. • Strong hands-on troubleshooting across Windows/mac OS. • Experience with Nexthink (configuration, analysis, dashboards, or investigations). • Familiarity with ServiceNow or similar ticketing tools. • Excellent communication and customer service mindset. • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications. • PowerShell/Python scripting exposure. • Enterprise or multi-site support experience.

Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Title: Solution Engineer Duration: 12 months contract At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This transformation impacts Finance & Accounting, Human Resources, Strategic Supply Management (SSM) and IT departments. The goal is to implement a composable ERP systems that integrates all business functions, including finance, operations, and human resources, into a unified platform. Key Responsibilities Support services for a range of ongoing projects such as the eGRC SaaS Migration, HR Connect, and SharePoint 2016 migrations. Develop and maintain governance documentation, technical architecture, and solution blueprints to guide the effective implementation and evolution of these projects. Work closely with project teams and stakeholders to understand their needs, provide technical expertise, and ensure that all solutions are aligned with organizational goals and industry's best practices. Create and maintain detailed documentation and ensure compliance with relevant standards and policies to guarantee the stability and performance of these critical systems. Conduct thorough analysis of client/user requirements, design, develop and test the software to meet defined specifications including the ability to uncover, comprehend, and document complex business requirements, challenges, and processes. Develop designs, layouts, and documentation to identify project requirements and how specific aspects will be integrated cohesively. Required Qualifications and Skills BA or Equivalent in computer science or related field. 5-7 Years of designing and architecting technical solutions. Excellent communication skill. Knowledge of a wide variety of systems and technical platforms from infrastructure to AI. Experience of identifying and selecting software solutions to business needs including Commercial of the Shelf (COTS), SaaS and PaaS applications. Knowledgeable in advanced concepts of cloud computing, datacenter consolidation, IT infrastructure services, cyber security, data management services, etc. Knowledge of advanced network administration and security principles and practices related to architecture. Advanced knowledge of most industry-standard solution engineering, application architecture and systems integration approaches and concepts. Preferred Qualifications Cloud fundamentals (Azure, AWS, GCP) certification preferred. Core Competencies Proactive and resourceful with a problem-solving attitude. Ability to identify, analyze, and resolve complex security and compliance issues. Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse teams. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you're excited about this role but don't meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us-we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Key Responsibilities 1. User Support & Issue Resolution Provide first-level technical support via phone, email, chat, or ticketing tools. Assist users with login issues, password resets, account lockouts, and basic troubleshooting. Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.). Troubleshoot common issues like: Network connectivity Printer problems Software installation errors System performance issues Log all incidents in the ticketing system and ensure timely resolution. 2. Device & Application Support Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors). Install, configure, and update approved software and applications. Assist in onboarding/offboarding tasks like device setup and profile configuration. 3. Escalation & Coordination Escalate complex or unresolved issues to L2 / L3 support teams. Follow established SOPs, workflows, and escalation paths. Maintain communication with users until issue resolution. 4. Documentation & Reporting Create and update knowledge base articles and troubleshooting guides. Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.). Provide daily/weekly incident reports as required. Dispatch on Demand Role.

Must Haves: Expert Figma expertise Tokenization: Creating design tokens (variables for colors, typography, spacing) to ensure consistency across designs. Branching: Managing multiple versions of design files for collaboration and controlled updates. Ability to build and maintain a design system (component library) in Figma. Keeps everything clean, organized, and structured. Experience working closely with front-end developers to ensure design and code match. Experience with Storybook (a code-based component library) to sync design tokens and components with actual code. Understanding of Development: A strong working understanding of front-end development (HTML, CSS, JavaScript, React, etc.) Experience conducting regular design QA and audits Excellent communication skills with the ability to articulate complex design system concepts to diverse stakeholders. Pluses: Experience in a multi-product environment with complex scaling needs. Knowledge of design tokens and their implementation in code. Experience running workshops or creating educational content to drive design system adoption. Day-to-day: Insight Global is looking for a Figma Specialist. In this role you will develop, manage, and scale the clients Figma component libraries using advanced features such as Auto Layout, variants, and design tokens. They will create detailed design specifications and documentation to ensure pixel-perfect implementation by development teams. This role will manage the integration between Figma and Storybook, linking design components to their corresponding code components and keeping them in sync. Acting as the primary liaison between design, engineering, and product teams, the specialist will translate requirements into scalable design solutions and establish governance processes. They will conduct regular design QA and audits to ensure adherence to design system standards and brand guidelines. This is 6-month ongoing contract and pays $60-65hr.

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

The Systems Engineer Level 2 (SE2) position is a highly motivated team player with excellent interpersonal skills. The SE2 position is exempt and will work onsite 5 days per week at our client location in Valhalla, NY. You will work on requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. End-user and team member support is the overall expectation of this role. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role. RESPONSIBILITIES Troubleshoot and resolve desktop, server, and line of business application incidents Complete move/add/changes of client workstations/servers Resolve escalated issues from the L1 team members Train and guide clients in software and hardware usage Collaborate with other departments to solve complex issues Tasks assigned by leadership Keep an eye on expiration of any software and hardware for your customer and recommend replacements Travel to local customer sites to preform onsite work when needed SKILLS REQUIRED Basic understanding of Active Directory OU Structure; ability to create security groups and apply NTFS permissions Basic understanding of Managed Backup software(s) and file restoration; perform a virtual disk restore Basic understanding of namespace and DFS replication; ability to identify replicated folders and namespace servers Ability to identify when an issue is DNS related; ability to check DHCP for correct settings (Gateway/DNS servers), identify DHCP device, and understand A Records, CNAME, and MX records Basic understanding of folder inherence; ability to create and modify file permissions, and identify and perform basic troubleshooting Ability to identify and troubleshoot InTune issue; modify existing InTune policies Exchange/Office 365 Understand mail flow from sender to recipient Update/change Send & Receive Connectors Legal Hold/eDiscovery/Compliance Creating new Transport rules Ability to install a network printer on the server and perform advanced diagnostics, as well as scan to email setup and scan to folder setup Experience with Network Printing including how to add a printer to Print Management, and troubleshoot existing printer GPOs and driver issues Understanding of RDGateway setup on the server; troubleshooting server-side issues; publish RemoteApp Basic understanding of network routing including the difference between dynamic & static routing Overall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA Experience with spam filtering: set up encryption filters, and understand mail flow and how it relates to spam filtering as well as how to whitelist/blacklist Company-wide SQL knowledge RBL checks, contacting vendors to fix Basic knowledge of SQL services, servers, and different SQL applications Ability to troubleshoot SQL Server service issues Troubleshoot ODBC and determine if issues are server or client-side Basic understanding of SAN technology and ability to patch Be able to check NAS functions Perform file-sharing operations Basic knowledge of iSCSI/FibreChannel Modify current scripts Office Deployment Tool File share/SharePoint Basic understanding of folder inherence Ability to create and modify file permissions Ability to identify and perform basic troubleshooting Create/Manage SharePoint sites JOB REQUIRMENTS High School diploma Minimum of 4 years of work experience in a Help Desk role CompTIA A+/Network+ or equivalent experience Own and maintain a personal vehicle for onsite travel, when needed Complete Technical understanding and expertise in the following: Windows Desktop DNS functionality Mail flow diagnostics VPN support File server support RDS environment support Active Directory support Solid customer service, communication, and organizational skills Ability to work under tight deadlines and shifting priorities Occasionally work past scheduled work hours to complete work tasks Including occasional nights and weekend work as needed Participate in a rotating on-call schedule Reliable and punctual MCSA certification is a plus Network (Sophos, SonicWALL, Cisco) certifications are a plus Apple OSX knowledge is a plus WHY ANATOMY IT? Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion. THE COMPANY Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals. BENEFITS We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member. EQUAL OPPORTUNITY EMPLOYER We are proud to be an equal opportunity employer - and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

Engineering/Architecture - NOT Support Contract, 6 to 12 months, paying $650 - $800/day ** Hybrid working 3 days office My global financial services client is seeking a Senior Windows Server DevOps Engineer to lead the design, automation, and modernization of their global Microsoft infrastructure. This role is ideal for a hands-on engineer with deep expertise in Windows Server technologies, Active Directory, and infrastructure automation. You will play a key role in shaping their infrastructure strategy, driving DevOps practices and the adoption of Infrastructure as Code (IaC), and enabling scalable, secure, and efficient server deployments across on-premises and cloud environments. Key requirements: Windows Server (engineering, architecture) Active Directory PowerShell DNS DevOps mindset Experience within the financial services sector If this is of interest and you have the required skills, please submit your resume over for immediate consideration.

Title: Azure Network Engineer Duration: FTE/Permanent Salary: 120-140k We are seeking an experienced Azure Network Engineer with strong expertise in Palo Alto Networks technologies to design, deploy, and manage secure, high-performing network infrastructure across a hybrid cloud environment. This role focuses on building and supporting a scalable Azure networking solution while ensuring seamless integration with Palo Alto firewalls and security services. Key Responsibilities: Design, implement, and maintain secure and resilient network architecture using Microsoft Azure networking service (VNets, NSGs, VPN Gateways, ExpressRoute, Azure Firewall, Load Balancers) and Palo Alto Network platform (NGFW, Panorama, Prisma Access, SD-WAN). Configure and manage security policies, NAT rules, VPNs (IPSec/SSL), and advanced routing across cloud and on-prem environments. Deploy and manage Azure network components including Application Gateway, Azure Front Door, Traffic Manager, and DDoS protection. Develop and enforce Zero Trust and micro-segmentation strategies integrated with Azure Active Directory and role-based access controls. Monitor and optimize network performance, connectivity, and security using Azure Monitor, Network Watcher, Azure Sentinel, and Palo Alto monitoring tools. Troubleshoot complex network and security issues across a hybrid infrastructure and implement permanent resolutions. Support migrations and connectivity between on-premises data centers and Azure cloud environments. Maintain detailed network design documentation, operational procedures, and configuration standards. Collaborate with infrastructure, security, and cloud engineering teams to ensure network reliability, scalability, and compliance with organizational standards. Stay current with evolving Azure and Palo Alto technologies, continuously enhancing technical knowledge through training and certification. Support internal lab environments for testing, validation, and proof-of-concept development. Skills & Experience Requirements: Minimum 4 years of hands-on experience in enterprise network engineering or cloud network administration. Strong knowledge of Azure networking (VNets, NSGs, VPN Gateway, ExpressRoute, Load Balancers, Azure Firewall). Expertise with Palo Alto Networks firewalls and related technologies (NGFW, Panorama, Prisma Access, SD-WAN). Solid understanding of IP routing protocols (BGP, static routing, NAT) and tunneling/encryption protocols (SSL/TLS, IPSec, GRE). Experience integrating Azure AD, MFA, and authentication technologies such as RADIUS and LDAP. Proficiency in managing certificates, PKI, and secure communication channels. Familiarity with infrastructure automation or scripting for network configuration (PowerShell, Terraform, or ARM templates preferred). Excellent troubleshooting, analytical, and communication skills with the ability to work collaboratively across technical teams. Experience with other security or networking platforms such as Fortinet, Check Point, or AWS networking is a plus. Modern Palo Alto and Microsoft certifications required

We are seeking a skilled and motivated Network Engineer with strong expertise in switching and routing, and a foundational understanding of cloud technologies. This role is critical to supporting and optimizing our enterprise network infrastructure while enabling cloud-integrated solutions. Key Responsibilities Design, implement, and maintain enterprise-level LAN/WAN infrastructure. Configure and troubleshoot Layer 2/3 network devices including switches, routers, and firewalls. Monitor network performance and ensure system availability and reliability. Collaborate with cloud teams to support hybrid network environments (AWS, Azure, or GCP). Lead F5 Program Document network configurations, changes, and procedures. Participate in on-call rotation and provide Tier 2/3 support for network issues. Required Skills & Qualifications 3-5+ years of hands-on experience in enterprise networking. Strong knowledge of routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, EtherChannel). Experience with Cisco, Juniper, or similar network platforms. Basic understanding of cloud networking concepts (VPC, VPN, Direct Connect, ExpressRoute). Familiarity with network monitoring tools (SolarWinds, Wireshark, etc.). CCNA or equivalent certification preferred. Strong F5 Knowledge Nice to Have Exposure to SD-WAN, network automation (Python, Ansible), or cloud certifications (AWS/Azure Fundamentals). Experience with DDI (DNS, DHCP, IPAM) solutions like Infoblox. Soft Skills Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team-oriented environment. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

The Role We are looking for a Network Engineer to join our IT team to handle the design, implementation, and maintenance of our internal and client-side network infrastructure. You will play a key role in ensuring the stability, security, and performance of our networks, enabling us to deliver exceptional service to our clients and support our internal operations effectively. You should be comfortable with everything from troubleshooting network issues to supporting end-user systems, and contributing to network improvements within the company and on our deployed microgrids. This role will report to our Senior Manager of IT and be based at our HQ in Ridgewood, NJ, with travel up to 20% of the time. Key responsibilities will include: Network Design & Implementation: Plan, design, and implement network solutions for both internal use and client sites, utilizing routers, switches, firewalls, wireless access points, and other network devices. Conduct on-site client assessments to understand their needs and develop tailored network architectures. Ensure network designs meet performance, security, and scalability requirements, incorporating redundancy and future-proofing best practices. Network Maintenance & Optimization: Proactively monitor network performance, analyze metrics, and identify areas for improvement. Perform regular maintenance and optimization of network devices and services to ensure reliability and maximize throughput. Security & Compliance: Implement and maintain network security best practices, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure the security of both internal and client systems, adhering to industry regulations. Troubleshooting & Support: Provide Tier 1/2/3 support for network-related issues, resolving escalated or complex problems remotely and on-site at client locations. Respond to inbound support requests, collaborating with the help desk to address and resolve network incidents promptly. Work with vendors and service providers to address outages and equipment failures effectively. Documentation & Reporting: Maintain comprehensive network diagrams, standard operating procedures (SOPs), and configuration records. Generate reports on network health, capacity planning, and performance trends to support strategic decision-making. Collaboration & Stakeholder Engagement: Collaborate effectively with the Sr. IT Manager and team leads to align network strategies with business objectives. Participate in cross-functional teams to evaluate and integrate new technologies, expanding and upgrading infrastructure as needed. The Ideal Candidate Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of hands-on experience in network engineering or a similar role. Professional certifications (e.g., CCNA, CCNP) are strongly preferred. In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (VLANs, STP), and firewall configurations. Familiarity with SCADA devices, FortiGate firewalls, and Teltonika modems is highly desirable. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and logging systems (SIEM solutions). Familiarity with cloud networking environments (AWS, Azure, or GCP) is a plus. Strong troubleshooting skills to diagnose and resolve network issues in both on-premise and client-site environments. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills to effectively interact with technical and non-technical stakeholders, including clients. Detail-oriented with the ability to prioritize tasks, manage time efficiently, and meet deadlines. Team player with a collaborative mindset and a customer-focused approach. Willingness to travel to US-based client sites as necessary. Ability to participate in an on-call rotation when required. This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale Microgrids (“Scale”) is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financing sustainable, cost-effective, and resilient power solutions. Scale has its own proprietary microgrid solution, which provides customers with cheaper, cleaner, and more reliable power, and also partners with third-party developers to acquire and/or finance a broader range of distributed energy assets. Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ******************************** About EQT EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************* Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.