IT Support Engineer Level III
Technical support engineer job in Warner Robins, GA
*Level III MSP Systems Engineer* *Full-Time | On-Site or Hybrid | Managed Service Provider (MSP)* *Warner Robins, Macon, or Perry, GA * *About Us* We are a fast-growing Managed Service Provider seeking a highly skilled *Level III Systems Engineer* to support and manage complex client environments. This senior role handles escalations, advanced troubleshooting, infrastructure projects, and multi-tenant MSP operations.
If you thrive in fast-paced technical environments and enjoy solving challenging problems, this is the right fit.
*Key Responsibilities Microsoft & Cloud Infrastructure*
* Manage and troubleshoot *Active Directory*, Group Policy, DNS/DHCP
* Administer *Entra ID / Azure AD*, Conditional Access, MFA
* Office 365 / Microsoft 365: Exchange Online, SharePoint, Teams, Intune
* Lead migrations (tenant-to-tenant, Exchange ? O365, hybrid identity)
* Support Windows Server environments (2016-2025)
*Networking*
* Configure and troubleshoot *firewalls, routers, and switches*
* Manage VLANs, routing, site-to-site VPNs, SD-WAN
* Deploy and troubleshoot wireless networks
* Experience with platforms such as Fortinet, Cisco, and Ubiquiti is a plus
*Systems Engineering / MSP Operations*
* Serve as Tier III escalation engineer for service desk
* Perform server builds, virtualization (Hyper-V / VMware), and storage management
* Implement and maintain backup/DR solutions (Veeam, Datto, Acronis, etc.)
* Manage endpoints via RMM tools (Kaseya, AutoTask, NinjaOne, Datto, Atera, etc.)
* Document configurations, network diagrams, and project work
* Communicate clearly with clients and internal teams
*Required Qualifications*
* *5-10+ years MSP experience* (multi-client environments required)
* Expert knowledge of:
* *Active Directory*
* *Entra ID / Azure AD*
* *Office 365 / Microsoft 365*
* Strong networking experience (firewalls, switching, VLANs, VPNs)
* Proficiency with Windows Server administration
* Experience with RMM/PSA platforms
* Strong documentation and communication skills
*Preferred Skills*
* PowerShell automation/scripting
* Azure, Virtual Desktop / cloud infrastructure
* Experience with M365, Entra ID, Intune, Exchange and hybrid environments
* Linux troubleshooting experience is a plus
*What We Offer*
* Competitive salary based on experience
* Professional development & certification reimbursement
* Exposure to diverse technologies and client environments
* Growth opportunities into architecture or leadership roles
* Supportive engineering team and modern toolsets
*How to Apply*
Please submit your resume with a brief summary of your applicable skillsets experience.
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
* 401(k) matching
* Health insurance
* Paid time off
* Relocation assistance
Work Location: Hybrid remote in Warner Robins, GA 31088
Systems Support Analyst II
Technical support engineer job in Macon, GA
Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary
The Student Support Analyst II plays a critical role in supporting institutional applications and platforms used by students and staff. This position involves programming, technical support, and systems management across platforms such as Banner, Salesforce, and web-based applications. The Analyst ensures smooth operation, security, and user satisfaction through proactive development and responsive support.
Responsibilities
Application Development and Maintenance (40%) -
Design, develop, test, and maintain custom programs and scripts to support enterprise applications including Banner, Salesforce, and web operations.
Collaborate with stakeholders to gather requirements and translate them into functional technical solutions.
Optimize and refactor existing codebases to improve performance, maintainability, and scalability.
Integrate third-party APIs and services with institutional platforms to enhance functionality.
Maintain documentation for all developed solutions, including version control and change logs.
End-User Technical and Functional Support (30%) -
Provide Tier II support for Banner, Salesforce, and web applications, resolving technical and functional issues reported by users.
Conduct training sessions and create user guides to assist staff and students in using supported applications effectively.
Monitor system performance and user feedback to identify areas for improvement.
Collaborate with IT and functional teams to troubleshoot and resolve complex application issues.
Maintain a knowledge base of common issues and solutions to streamline support processes.
Support for Third-Party Platforms and Software (10%) -
Serve as a liaison between the institution and third-party vendors to resolve technical issues.
Configure and maintain integrations between third-party platforms and internal systems.
Test and validate updates or changes to third-party software before deployment.
Ensure compatibility and compliance of third-party tools with institutional policies and standards.
Administrative Support and Documentation (15%) -
Create and maintain technical documentation, including system configurations, support procedures, and change management records in alignment with ITIL 4 practices.
Participate in incident, problem, and change management processes, ensuring timely resolution and accurate reporting.
Assist in service request fulfillment and contribute to continual service improvement initiatives.
Maintain records of service-level agreements (SLAs), performance metrics, and compliance reports.
Support administrative tasks such as meeting coordination, reporting, and inventory tracking, and perform other duties as assigned.
IT Systems Security and Permissions Management (5%) -
Manage user roles, access permissions, and security settings across supported applications.
Conduct regular audits to ensure compliance with data security policies and best practices.
Implement and monitor security protocols to protect sensitive student and institutional data.
Collaborate with cybersecurity teams to respond to potential threats or breaches.
Maintain documentation of access controls and security configurations.
Required Qualifications
Educational Requirements
Bachelor s degree in Computer Science, Information Technology, or a related field
Required Experience
At least two years of relevant programming or technical support experience; or an equivalent combination of education and experience.
Preferred Qualifications
Preferred Experience
Experience working within an ITIL 4 framework, including familiarity with incident, problem, and change management processes.
Experience supporting enterprise applications such as Banner, Salesforce, or similar platforms.
Experience with version control systems and collaborative development tools.
Other Preferred Qualifications
Knowledge of web operations and integration of third-party platforms with institutional systems.
Ability to manage user permissions and security configurations across multiple systems.
Knowledge, Skills, & Abilities
Minimum
Proficiency in PL/SQL for database programming and query development.
Intermediate experience with one or more programming languages, such as C, HTML Script, Java, or JavaScript.
Working knowledge of database principles, preferably with Oracle.
Familiarity with system security best practices and their practical application in enterprise environments.
Strong problem-solving and decision-making skills in technical contexts.
Effective interpersonal skills, including the ability to work collaboratively with teams and communicate with the public.
Excellent oral and written communication skills, including the ability to document technical processes clearly.
Basic understanding of system security best practices and their application in enterprise environments.
Preferred
Experience working within an ITIL 4 framework, including familiarity with incident, problem, and change management processes.
Experience supporting enterprise applications such as Banner, Salesforce, or similar platforms.
Knowledge of web operations and integration of third-party platforms with institutional systems.
Experience with version control systems and collaborative development tools.
Ability to manage user permissions and security configurations across multiple systems.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Institutional Values
Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning
Equal Employment Opportunity
Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at ************. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.
Other Information
This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:
* Health insurance
* Dental
* Vision
* Flexible Spending Account (FSA)
* Health Savings Account (HSA)
* Life Insurance
* Sick Leave
* Vacation Leave
* Parental Leave
* Retirement
* Employee discounts
* Tuition reimbursement
Background Check
Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.
Business and Technology Specialist 11-17-25
Technical support engineer job in Warner Robins, GA
Macalogic is a company with broad competencies based on over a decade of experience working in the federal arena. We are a Woman-Owned SBA-certified Small Business and an Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We provide business consulting services to government clients in five primary areas: software development and IT-related consulting; cyber security, program support; federal enterprise architecture; and compliance. In the commercial, Business-to-Business (B2B) arena, we provide management support services, including hardware, software, and network installation, troubleshooting, and management.
Our core values of āBuilding Trustā, āShowing Upā, āOwning Itā, āGetting Betterā, and āServing Othersā are central to everything we do at Macalogic. We offer a generous benefits package and compensation commensurate with your experience and skill set.
General Description:
This position provides process improvement and technology insertion support to the AF Distributed Common Ground System (DCGS) Program Office's Requirements (XR) group at Robins AFB, GA. The successful candidate works with a team of senior engineers and architects, coordinating supporting the development and implementation of new and or updated requirements to the DCGS weapon system. In addition, the candidate will work with product owners to prioritize requirements, support/manage the program's Kanban and workflow processes, and collaborate with other disciplines such as enterprise configuration management, enterprise test, etc.
Duties and responsibilities
The successful candidate will perform the following:
Partner with senior architects, engineers and working groups and assist them in capability and requirements definition.
Coordinate activities across the requirements, configuration management, testing, and architecture groups based on capability and requirements prioritization from the Product Owner.
Make use of components of the agile software development methodology.
Update the requirements tool (Atlassian's Jira software) with requirements decisions and prioritizations.
Update program workflows and recommend process improvements where possible.
Support/manage the program's Kanban process.
Support communications planning and execution.
Specialized Knowledge
The successful candidate will have knowledge in the following areas:
Agile software development.
Requirements definition.
Dev/Sec/Ops and Cloud technologies a plus
Education
Bachelor's degree in Information Systems, Engineering, or related fields of study.
Professional Certifications
None.
Clearance
Existing or ability to obtain a TS/SCI Security clearance.
Experience
0-2 years' experience working in Systems Development.
U.S. Citizen or Similar
Must be a U.S. Citizen
Other Characteristics (e.g., Personal or Language)
Excellent oral, written, and communication in English. Must be able to work in a team environment with members that include personnel from other companies, Government program management and administrative personnel, and technical staff members. Must be able to perform with minimal management oversight and have strong time management skills.
Working conditions, including location
A combination of remote and at least three days each week on-site at Robins AFB, GA. Client duty hours are Monday through Friday.
Salary
$85 to $105k Annually
Auto-ApplyTechnical Support Analyst (780054)
Technical support engineer job in Forsyth, GA
Title: IT Support Specialist 1
Interview: Either Web Cam or In Person
Hybrid
Duration: 6 Months Pay Rate: $37.27/H (With No Benefits) Description The Georgia Department of Corrections (GDC) protects the public by operating secure facilities and providing opportunities for offender rehabilitation. GDC is seeking a Technical Program Analyst within the Office of Information Technology (OIT). The position supports the needs of the State Offices South (Tift Campus) location as well as facilities under GDC and Georgia Correctional Industries (GCI) The qualified candidate will be able to perform the following duties to include but not limited to analyzing, optimizing, and improving computer systems for GDC's Inmate Services. This position will be responsible to handle any break fix issues for hardware and software in this area. The candidate should also be able to assess, operate, test and repair equipment currently used by GDC and its employees and students. This person should be highly motivated to identify program needs, document program process and procedures, participate in strategic planning meetings, and be able to work under limited to no supervision. A successful candidate will also have a strong background with new and emerging technologies as well as a strong background in computer information systems. GDC is looking for someone with excellent verbal and written communication skills and must be a team player. The qualified candidate is also responsible for administering, maintaining and supporting the Google chrome management console used across educational programs and instructional environments as well as GCI. This position ensures seamless operation of Chromebook, chrome browser settings, user profiles and connected educational apps, while providing high quality technical assistance to staff. Responsibilities include setting up and maintaining users, groups, and resources. Ensure that the environment is secure and that GDC data is protected. The qualified candidate is responsible for configuring and managing Google Workspace services such as Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and more. In addition, the qualified candidate will be responsible for providing support to users and troubleshoot issues that arise with the Google Workspace environment. This position will be located at either the State Offices South location (Tift Campus) in Forsyth, GA or the Georgia Correctional Industries location in Decatur Georgia upon request. Travel will be required. GDC offers a hybrid work schedule with three days in office and two days teleworking after a six-month training period. Mileage Re-imbursement: - If going to a correctional facility, expensing mileage will be allowed. - Going to one of the sites (Decatur or Forsyth) for regular work, mileage re-imbursement will NOT be allowed. Key Responsibilities: ⢠Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group, Shared Mailboxes, Google Sties, and associated policy and account management. ⢠Using information provided in the Admin Console, monitor every aspect of the Google Workspace domain. Major metrics to be tracked include but not limited to: Usage, User Status, Storage, Security and File Sharing. ⢠Manage and monitor sync tools and schedules to ensure proper logging, email alerts, and reports for all activities. ⢠Configure, deploy, and update Chromebooks, extensions and educational applications ⢠Enforce device and user policies, including content filters, sign in restrictions, and security settings ⢠Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education ⢠Troubleshoot hardware, software and connectivity issues related to Chrome devices ⢠Collaborate with instructional technology teams to ensure compatibility of digital learning tools ⢠Maintain accurate inventory records for Chrome devices and peripherals ⢠Document support procedures, user guides, and troubleshooting steps ⢠Analyze support trends to recommend improvements in device management and user experience ⢠Monitor system performance, updates and security compliance within the Chrome environment Qualifications: ⢠Associates or Bachelors degree in Information technology, Computer Science or related field (or equivalent experience) ⢠2+ years of experience providing IT support or systems administration preferably in an educational setting ⢠Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices Technical Skills ⢠Proficiency with Google Admin Console, Chrome Management Console and Google workspace ⢠Proficiency in Apple products and Mac support ⢠Familiarity with device imaging, policy configuration, and remote management tools ⢠Knowledge of network connectivity, Wi-Fi troubleshooting and endpoint security best practices ⢠Experience supporting web-based applications and learning management systems (LMS) Soft Skills ⢠Strong problem-solving skills ⢠Ability to translate technical information into user friendly terms ⢠Customer service mindset with patience and professionalism ⢠Excellent organizational and documentation abilities ⢠Strong communication skills Preferred Qualifications ⢠Google Certified IT Support Professional or Google Certified Administrator ⢠Experience with large scale Chromebook deployments ⢠Familiarity with content filtering tools and device compliance reporting Working Conditions ⢠Standard office and/or hybrid work environment ⢠Travel is required throughout the state of Georgia ⢠Occasional lifting of up to 25 lbs ⢠Will be required to go into prison setting with escorts
Staff IT Specialist
Technical support engineer job in Warner Robins, GA
Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Job Title:
Staff IT Specialist
Department:
MERC
College/Division:
Mercer Engineering Research Center
Primary Job Posting Location:
Warner Robins, GA 31088-7810
Job Details:
Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers. MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate.
DUTIES AND RESPONSIBILITIES
* Provides technical assistance regarding computer software or hardware operation to resolve problems.
* Receives and responds to incoming calls, e-mails, and/or work orders regarding desktop problems.
* Enters commands, conducts computer diagnostics, and observes system performance to verify accurate operations and identify errors.
* Sets up equipment and ensures proper installation of cables, operating systems, and software of desktops for current and new employees.
* Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related hardware and software in order to deliver required desktop service levels.
* Maintains records of daily support requests to include problems, corrective actions taken, and installation activities.
* Coordinates major hardware or software resolutions with vendors for service.
* Communicates with users and their manager to establish requirements for problem resolutions, new systems, or modifications.
* Responsible for support and execution of other tasks as assigned.
REQUIRED QUALIFICATIONS:
* US Citizenship is required.
* Ability to obtain and maintain a DoD Security Clearance.
* An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution; or a high school diploma and 1 year of directly related experience; or a combination of education and directly related experience.
* Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email
clients, and TCP/IP networking.
* Ability to install, repair, and troubleshoot hardware, software, and peripheral devices.
* Effective written and oral communication skills.
* Service-oriented and able to communicate and interface with users, peers, and vendors.
* Ability to conduct research into PC issues and products as required.
* Ability to read and understand technical manuals, procedural documentation, and OEM guides.
* Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals.
* Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form.
Final rank will be determined on the qualifications of the selected candidate.
Application must include a cover letter and resume.
BENEFITS OF WORKING AT MERC
MERC is a non-profit research institute of Mercer University, a private university founded in 1833. Established in 1987 in Warner Robins, GA, MERC employs more than 200 engineers, scientists, professors, and support staff, who provide sustainable research solutions to government agencies, the Department of Defense, and commercial customers around the world. Warner Robins and the middle GA area are located 90 miles south of Atlanta and within easy driving distance of both the beach and mountains. The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay.
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit: **********************************
Scheduled Weekly Hours:
40
Job Family:
Staff MERC Exempt
EEO Statement:
EEO/Veteran/Disability
Auto-ApplyIndependent Contractor-Family Support Services
Technical support engineer job in Macon, GA
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
Scope of Services
The Independent Contractor-Family Support Services will provide family support services designed to improve family functioning and child well-being. Services may include, but are not limited to:
Coordinating with community providers to facilitate comprehensive care and referrals for families
Participating in collaborative case planning and case review meetings, when requested
Delivering case management activities such as:
Supervised visitation
Parent aide support
Behavioral Aide
Transportation
Crisis intervention
Advocacy and linkage to services (including drug screening facilitation if applicable)
Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS.
Offering parenting education and modeling positive parenting strategies
Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment
Maintaining documentation of services rendered, including case notes and service logs, in accordance with agency expectations
Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate
Qualifications
Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)
or
High School Diploma/GED with at least 5 years of verifiable experience in the field
Strong understanding of family systems, trauma-informed care, and community resources
Reliable transportation, valid driver's license, and proof of insurance
Willingness to complete required background checks and contractor onboarding
Deliverables
Timely submission of service logs, progress updates, and reports
Accurate documentation aligned with billing and reporting standards
Services provided in accordance with contract terms, including hourly or task-based invoicing
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Performing work at Health Connect America and it's companies as an Independent Contractor is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplyIT Specialist
Technical support engineer job in Macon, GA
Portfolio Business: Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.
Position Summary
The IT Specialist is an IT On-site support position that acts as a subject matter expert for Huber Infrastructure and/or applications. The IT Specialist provides advanced technical troubleshooting, responding to user inquiries at an intermediate level. This position provides an enhanced (L2) user experience by understanding the needs of the customer or the business. The IT Specialist is an experienced professional that will bring maturity and critical thinking to the role. This position contributes to the success of projects and initiatives and supports continuous improvement by bringing suggestions or ideas to IT Management.
This position will support and enforce information technology (IT) policies, and Huber's hardware and software compliance and lifecycle for our Gordon, GA and Aiken, SC locations.
Principal Duties & Responsibilities
* Responsible for providing excellent customer service to users and the business by bringing a proactive and detail-oriented approach to all work. This includes resolving incidents and requests in accordance with defined SLAs as either the primary or escalated technician.
* Supports all applications, IT infrastructure, and services related to the site(s) that they support. This may include supporting IT and OT hardware and software.
* Coordinate, collaborate, or escalate with/to functional IT groups as needed to support the needs of the customer or the business.
* Performs the installation, upgrades, and support of IT equipment, along with troubleshooting any issues that may arise. This includes but is not limited to overseeing the entire lifecycle of PCs, ensuring their continued functionality and efficiency.
* Subject matter expert (SME) for some technology (hardware/software) that is used by the business and provides advanced technical troubleshooting in resolving issues at the site(s) they support.
* Serve as an SME for some technologies (software/hardware) and provide excellent on-site and remote technical support to customers and the business in alignment with the agreed upon SLA targets. All work should be documented completely after troubleshooting and confirmation of resolution.
* Coordinate with colleagues and/or Functional IT groups as needed to facilitate escalated technical support. Continue to serve as the "owner" of all queries through completion.
* Collaborate with the business to identify opportunities for improvement and make recommendations to IT Management. Support the creation and implementation of solutions as assigned.
* Support IT Management as needed in resolving Major IT Incidents.
* Serve as the intelligent onsite hands for Functional IT groups as needed to support the IT Infrastructure.
* Work independently with little direct supervision and is responsible for maintaining communication and completing deliverables by the assigned deadlines.
* When requested, provide technical assistance outside of normal office hours.
* Assist with communication to stakeholders and IT management as needed regarding service provisioning and outages.
Specialized/Technical Knowledge or Required Skills
* Bachelor's degree within Information Technology field of study, or equivalent work experience.
* Minimum 3+ years of IT experience 3+ years of End-User Experience (EUX) focus area expertise.
* Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required.
* Advanced Windows Desktop OS knowledge is required.
* Knowledge of and experience with Active Directory, Network Essentials, Microsoft Office Productivity Applications, PC Setup/Imaging and VoIP/Telephony systems
* Experience with mobile device management (MDM) setup, troubleshooting, and configuration skills (iOS and Android)
* Experience supporting Audio and Video conferencing technologies (Zoom, Teams, or similar.)
* Excellent communication skills with the ability to understand and converse in English.
* Excellent customer service, interpersonal skills, telephone etiquette, time management, and problem-solving skills
* Excellent teamwork and collaborative skills
* Strong knowledge of service desk applications and associated operations (ServiceNow or similar preferred)
* Working knowledge of ITIL Service Management
* Ability to travel site to site 30% of time.
* This is an onsite role and would be required to provide support locally and via phone/collaboration tools, etc
Physical Requirements
* Ability to lift and transport equipment weighing up to 50lbs/23kg, as well as the ability to crawl under desks or climb ladders as needed for IT tasks (installation, maintenance, etc.). There may be additional training required based on local/regional laws.
Key Competencies
Summary
Education
Bachelors in Information Systems
Total Rewards
J.M. Huber Corporation complies with all local/state regulations requiring salary range transparency.
Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.
U.S. Market-Based Salary Range
IT Specialist
[$71,000.00 - $92,000.00]
In addition to base compensation, individuals may be eligible for an annual discretionary bonus and profit-sharing payout.
Huber also offers a comprehensive, competitive benefits package as detailed on the Huber Benefits Hub
Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance.
J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required
United States South Carolina Aiken
Nearest Major Market: Macon
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Desktop Support Technician Level II
Technical support engineer job in Warner Robins, GA
Tyto Athene is searching for a **Desktop Support Level II** at Warner Robins, GA. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services. **Responsibilities** : + Provide support to end-users for PC, server, mainframe applications, and hardware.
+ Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
+ May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
+ Simulate or recreate user problems to resolve operating difficulties.
+ Recommend systems modifications to reduce user problems.
+ Maintain currency and highest level of technical skill in field of expertise.
**Qualifications**
**Required:**
+ Experience managing network modernization work or system projects of similar scope and complexity
+ Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
+ Capabilities needed to deliver in-person and remote IT aid.
+ Fantastic installation, diagnostic, upgrade, and restoration abilities.
+ Excellent vertical and lateral thinking.
+ Superb time management skills.
+ Clear written and verbal communication.
+ Forbearing, flexible, and supportive
+ On site support at Robins, GA
+ Active CompTIA IAT Level II certification; i.e. SecPlus+ certification.
**Clearance:**
+ Active DoD Secret clearance
**Travel Required:**
+ Minimal, less than 10%
**About Tyto Athene**
**Compensation:**
+ Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$26/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
**Benefits:**
+ Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Submit a Referral (****************************************************************************************************************************************
**Location** _US-GA-Robins_
**ID** _2025-1584_
**Category** _Information Technology_
**Position Type** _Full-Time_
INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)
Technical support engineer job in Robins Air Force Base, GA
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk.
Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to support the Director and Program Managers in fielding uncompromised capabilities to the Warfighter by providing a secure environment for protection of our sensitive information and assets. Empowers directors, security managers, and information users with effective processes and structure to assess and mitigate risk.
Overview
Help
Accepting applications
Open & closing dates
11/20/2025 to 03/19/2026
Salary $75,706 to - $117,034 per year
Salary range listed is the base salary minimum and maximum. Actual pay calculations with locality will be determined upon selection.
Pay scale & grade NH 3
Locations
few vacancies in the following locations:
Gunter AFB, AL
Maxwell AFB, AL
Eglin AFB, FL
Robins AFB, GA
Show morefewer locations (5)
Hanscom AFB, MA
Wright-Patterson AFB, OH
Lackland AFB, TX
Hill AFB, UT
Arlington, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status No
Announcement number AFMC-2210-03-12837998-JCN Control number 850507600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Duties
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1. Plans, organizes, and/or directs cyber, IT, or information/knowledge management (IM) activities which comply with legal, regulatory, and AF/DoW-directed requirements and meet mission and customer needs. Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture. Establishes plans of action for improving the efficiency and effectiveness of IT applications. Evaluates existing systems and capabilities then determines solutions using IT to enhance mission performance. Evaluates the impact emerging technology will have on mission needs and business practices. Ensures integration of cyber, IT, or IM programs and services and develops solutions to integration/interoperability issues. Leads innovation and process improvement within the work center. Briefs management officials on IT systems, requirements, and the procedures required to obtain and organize enhancements. Uses system and program specifications to establish milestones. Establishes methods to integrate new technology into existing architecture, identifies conflicting system problems and their solutions.
2. Coordinates with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements. Leads multi-disciplined teams to ensure mission completion. Represents the organization with higher levels of management and contractor organizations. Prepare and present briefings to senior management officials on complex/controversial issues. Establishes, develops, and maintains effective working relationships with other coordinating members, offices, or organizations within the AF or DoW and/or with outside organizations or companies.
3. Serves as senior technical advisor on cyber, IT, or IM activities. Stays abreast of changes in policy direction, keeping leadership informed of impacts on organizational requirements. Considers the organization's resources while developing plans to meet changing cyber, IT, or IM needs of the organization. Makes recommendations to leadership regarding reprioritization of resources to support cyber, IT, or IM needs and enhancements. Provides Contracting Office with technical oversight in the procurement of IT assets and services. Communicates complex technical requirements to non-technical personnel. Formulates life cycle cost of cyber, IT, or IM resources, prepares justification for funding submissions, provides leadership reports and proposed courses of action in sufficient detail to support informed business decisions.
4. Leads and/or participates in discussions, meetings, conferences, committees, or special IT projects. Analyzes areas of concern, identifies problems, and resolves conflicts through persuasive discussions with management and user representatives. Consults with other officials and working groups, customers, and other organization personnel on IT concerns. Prepares reports encompassing long and short-range planning strategy recommendations and presents briefings covering recommendations for acquisition or changes in business practices through enhanced IT use.
Requirements
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Conditions of employment
* U.S. Citizenship is required
* Males must be registered for Selective Service, see Legal and Regulatory Guidance
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* This posn is subject to provisions of the DoD Priority Placement Program
* For more information on Acq Demo please go to DoD AcqDemo Homepage *********************** and Fact Sheet ***********************faq.html
* Position may require an appropriate security clearance
* Employee must maintain current certifications
* This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Relocation costs or other incentives may be available and considered by the organization.
* Disclosure of Political Appointments
* Leave accrual may be authorized upon request
* All federal employees are required to have direct deposit
* This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
* Information Assurance Certification is a condition of employment. The incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative
Basic Requirements
This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience.
Education: All academic degrees and coursework must be from accredited or pre-accredited institutions
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or network
SPECIALIZED EXPERIENCE: Applicants must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND I have, or within 120 days of the closing date of this announcement will have, at least 1 year (52 weeks) of specialized experience which is equivalent to Federal experience at the next lower grade (GS-11), level pay band (NH-02), or equivalent (pay schedule, pay band, etc) and is described in detail in my resume. An example of creditable specialized experience includes: assisted with implementing Cybersecurity and privacy principles; recognizing vulnerabilities in security systems. (e.g., vulnerability and compliance scanning); aided in performing vulnerability scans to recognize vulnerabilities in security systems; provided continuous monitoring through scheduled audits, controls testing, and audit reviews.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Expert knowledge of the principles, methods, and techniques of IT assessment, planning, management, monitoring, and evaluation as well as knowledge of the principles, methods, or tools for developing, scheduling, coordinating, managing IT projects and resources, monitoring and inspecting costs, work, and contractor performance. Experience performing duties as the Contracting Officer's Technical Representative. Ability to lead and manage information systems planning, development, implementation, operation, and maintenance. DoD 8570 IAT II or III certification and
CISSP is highly desired.
2. Knowledge of the principles, methods, and tools for the coordinated management of IT programs to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities such as life cycle management and program governance.
3. Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or alternative technologies or approaches. Ability to research and analyze external products to determine their potential for meeting mission requirements and business needs.
4. Knowledge of concepts, practices, and techniques used to identify, engage, influence and monitor relationships with individuals and groups connected to IT work/development efforts. Includes those who are actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome. Ability to work effectively with customers to assess their requirements then provide information, expertise, and assistance to satisfy those needs.
5. Knowledge of organizational mission and function and how to work effectively within its social, political, and technological systems to achieve measurable high-quality, timely, and cost-effective results. Ability to determine objectives, make sound, well-informed, and objective decisions, set priorities, cause change, and accomplish organizational goals.
6. Ability to analyze complexities of existing technology, review/revise/develop policy, initiate plans for enhancements, and provide management sufficient technical and cost analysis information, through written documentation and oral briefings, to render informed judgments.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
This job announcement will be used to gather applications that may or may not result in a referral or selection.
This is an acquisition demonstration project position NH-03 equivalent to a GS-12 to GS-13.
Interagency Career Transition Assistance Program (ICTAP): For information on
9115 - Information Technology / System Administrator II
Technical support engineer job in Warner Robins, GA
Title: IT Systems Administrator II
Clearance: Top Secret
The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.
IT/SA will provide information technology support which includes system administration, network administration, application administration, database administration, and computer security support for a broad range of UNIX, Solaris, and PC based computer systems, and weapon system software/hardware. Specific tasks include Solaris clustering, Solaris security, Containers/Zones, Shell scripting,
Qualifications Required:
Associates Degree in Information Technology or Computer Science or equivalent experience with 2+ years' experience or minimum 6 years' experience with no degree or ISR IT systems.
Must have Security+ CE or any other DoD IAT Level II or Level III certification:
CASP CE CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCNA Security, CySA+, GICSP, GSEC, SSCP.
Experience with most of the following; Windows Server or Shell Scripting, or Linux (Red Hat), or VMWare, or Storage/Cloud technologies, or Cisco IOS, or DNS/LDAP/HPOV and Active Directory, or experience in UNIX environment, or Solaris environment or WebLogic Administration.
Experience with at least one of the following: Electronic Warfare, Radar, Sensors and Fusion, Communications, Navigation, Identification, Tactical Data Links and Networks, Information Assurance, Avionics OFPs, Support Equipment, Simulations, or Systems Integration preferred.
Experience analyzing, evaluating, development and implementing processes and systems within budget and adhere to time requirements and schedule.
Able to work in a fast-paced production environment with ability to handle multiple competing tasks and demands simultaneously.
Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally.
Strong English language skills (both written and verbal).
Interest in new technologies and the ability to adopt to those new technologies.
High level of drive and ability to learn.
Ability to lead a team and carry development workload.
***Candidate MUST HAVE a Top Secret Security clearance and maintain such clearance. (TS/SCI preferred)
Technical Consultant - Macon, GA
Technical support engineer job in Macon, GA
We're looking for a competitive and trustworthy Sales Consultant who can help us enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the company's expectations to drive rapid and sustainable growth.
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking and social media.
Set up meetings with potential clients and listen to their wishes and concerns.
Prepare and deliver appropriate presentations on products/ services.
Participate on behalf of the company in exhibitions or conferences.
Negotiate/close deals and handle complaints or objections.
Collaborate with the team to achieve better results.
The area of operations will be in and around Macon, GA.
Requirements
Proven experience as a sales representative or relevant role.
Proficiency in English.
Excellent knowledge of MS Office, CRM systems and other web -based applications
Thorough understanding of marketing and negotiating techniques.
Fast learning speed and a passion for sales
Self -motivated with a results -driven approach.
Aptitude in delivering attractive presentations.
A high school degree
Data Center Technician
Technical support engineer job in Macon, GA
Job Description
Job Title: Data Center Technician
Shift: Two Shifts Available. Day and Night Shift.
We are seeking a skilled and reliable Data Technician to join our team. The primary responsibilities for this role will include building data cabinets, racking, and stacking in a data center environment. The ideal candidate will have at least 6 months of prior experience in data center rack and stack work and will be comfortable working in a fast-paced, technical environment. This is an excellent opportunity to be part of a high-impact project while gaining hands-on experience in the data center industry.
Key Responsibilities:
Rack and Stack: Install servers, switches, routers, and other hardware into server racks and cabinets. Ensure proper cable management and secure all equipment.
Data Cabinet Setup: Build and configure data cabinets, including positioning and mounting hardware in compliance with safety and organizational standards.
Cable Management: Properly route, label, and secure cables to ensure a clean, organized, and efficient data center layout.
Equipment Testing: Ensure that installed equipment is powered on and functioning correctly, and perform basic diagnostics if needed.
Data Center Maintenance: Assist with data center maintenance tasks, including monitoring temperature, power, and environmental controls.
Documentation: Accurately document the installation and configuration of hardware and any changes made to data center setups.
Safety Compliance: Adhere to all safety protocols and procedures while working within the data center environment to maintain a safe and efficient workspace.
Qualifications:
Experience: At least 2 year of prior data center rack and stack experience, including knowledge of data center hardware installation, cable management, and general data center operations.
Technical Skills: Basic understanding of server hardware, networking equipment, and how they integrate within a data center environment.
Physical Requirements: Ability to lift and carry equipment (up to 50 lbs), bend, kneel, and stand for extended periods of time. Comfortable working in tight spaces.
Attention to Detail: Strong attention to detail to ensure proper installation, cable management, and system configuration.
Problem-Solving Skills: Ability to troubleshoot basic hardware issues and report any problems or discrepancies to senior technicians.
Teamwork: Ability to collaborate effectively with other team members and follow instructions from senior technicians and project managers.
Work Environment: Willingness to work in a fast-paced, high-energy environment with strict deadlines and performance targets.
Preferred Qualifications:
Previous experience working in a large-scale data center environment.
Familiarity with industry-standard data center racking systems and cabling practices.
Knowledge of basic network equipment (e.g., routers, switches) and server configurations.
Additional Information:
Work Hours: Full-time hours, Monday through Friday (with potential for overtime based on project deadlines).
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Desktop Support Technician
Technical support engineer job in Dublin, GA
Job Description
About the Role: MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a hands-on problem solver with experience supporting Windows environments, manufacturing floor systems, and user hardware in a fast-paced production setting.
Key Responsibilities:
Provide Tier 1 and Tier 2 desktop support for end users, including hardware, software, and network troubleshooting.
Support manufacturing systems and equipment, ensuring minimal downtime for production-critical devices.
Install, configure, and maintain Windows PCs, printers, scanners, and mobile devices.
Manage support tickets, track resolutions, and maintain documentation using the client's ticketing system.
Coordinate with IT infrastructure and application teams for escalated issues or specialized support.
Maintain inventory of IT assets and perform regular hardware checks and preventive maintenance.
Ensure compliance with company IT policies and security standards.
Qualifications:
3+ years of experience in desktop or IT support, preferably in a manufacturing or industrial environment.
Strong troubleshooting skills for Windows operating systems and Microsoft 365.
Experience with network connectivity, VPN, and printer configuration.
Familiarity with Active Directory, imaging tools, and basic network troubleshooting.
Excellent communication and interpersonal skills.
Ability to work independently and provide responsive onsite support.
Preferred Skills:
Experience supporting manufacturing control systems, barcode scanners, or production line devices.
Familiarity with ITSM/ticketing systems (e.g., ServiceNow, HappyFox, Jira).
CompTIA A+ or similar certification preferred.
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Systems Engineer
Technical support engineer job in Gordon, GA
Responsibilities
Peraton seeks a Systems Engineer to support network defense efforts by providing engineering and planning support to ARCYBER G36. Location: Fort Gordon, GA.
Tasks include:
Maintain artifacts for accreditation as a CSSP
Develop and maintain documentation for activities as required
Support services to assess the technical viability of cyber programs and related efforts
Maintain/update the network architecture topology diagrams to reflect the current network
Assist in the design, migration, implementation, enhancement, optimization, and maintenance of infrastructure.
Identify and assess gaps in cyberspace operations capabilities and security posture and
develop solutions as required
Qualifications
Required:
Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD. Will consider an associate degree with 10 years or 12 years of experience.
Experience with maintaining and updating network architecture topology diagrams to reflect the current network
Familiar with Army DODIN-A operations
Knowledgeable of TCP/IP, OSPF, BGP, MPLS, VPNs, Load Balancers, and Project Manager (PM) Tactical Network
U.S Citizenship Required
Active TS SCI clearance with ability to obtain Polygraph
Desired:
IA certifications such as CCNP, CASP+ or IAT Level III
TS SCI w/Polygraph
Peraton offers enhanced benefits to employees working on this critical National Security program, which includes heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyNetwork Technician
Technical support engineer job in Warner Robins, GA
Job Description
We are looking for a skilled Network Technician to undertake tasks of network development and maintenance. You will be responsible for designing the network in ways that optimize its performance.
The ideal candidate will be a competent individual with a great passion for technology. An analytical mindset will be essential for effective troubleshooting and improving the network's functions.
The goal is to create and sustain a well-functioning and reliable network to ensure the unobtrusive operation of the business.
Responsibilities
Design and install well-functioning computer networks, connections and cabling
Perform troubleshooting to system failures and identify bottlenecks to ensure long-term efficiency of the network
Inspect LAN infrastructure and fix minor or major problems/bugs
Test and configure software and maintain and repair hardware and peripheral devices
Evaluate network performance and find ways of improvement
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Do regular data backups to protect the organization's information
Provide technical direction to co-workers on the computer and network usage and offer comprehensive advice and instructions
Requirements
Proven experience as a network technician or relevant position
Outstanding diagnostic, problem-solving and analytical skills
Good communication skills
Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
Hands-on experience with common software and hardware
CCENT/CCNA qualifications are strongly preferred
BSc/BA in computer science, computer engineering or relevant field
Treasury Support Specialist - Houston County
Technical support engineer job in Warner Robins, GA
Treasury Support provides an essential function in the maintenance of current clients. The Treasury Support Specialist (TSS) provides ongoing servicing needs for clients who have been onboarded into Treasury products or services, including mBiz. The TSS is responsible for ownership and resolution of client issues with a concierge-like focus. The TSS will work primarily with the most complex clients within Morris Bank, ensuring that communicated needs are met and perceived needs are identified and referred to front-line team members as referrals. The TSS will also serve as a first-line researcher to make recommendations for improvements to systems and services.
ESSENTIAL FUNCTIONS
Maintain a deep knowledge of all Treasury products and services along with accompanying laws, rules, and regulations.
Build a working knowledge of commonly used client accounting systems, account management platforms, and specialty software used in integration of Treasury products and services.
Maintain a working knowledge of consumer online banking systems and services in order to both round out knowledge of total client relationships, as well as provide backup and support for the Customer Contact Center.
White-glove customer service, with rapid response times for client requests.
Work Positive Pay exceptions on BeB. Coordinate with Dep Ops for any return items.
Review Remote Deposit Open/Pending batches daily to see if customer needs assistance.
Verify all customer ACH Origination file totals and processed status. This includes monitoring transmittal forms, duplicate and/or suspended files. Research any ACH Origination file issues with customer and/or FIS to correct before end of day.
**May be required to stay late to verify all files are processed normally before leaving. Resolution of client issues related to mBiz or Treasury products and services.
Email ACH report to required client recipients at the end of each day.
Scan and file all daily ACH Origination transmittals and reports.
Review and set up new mBiz Enrollments submitted through Service Requests and send mBiz welcome email to customers.
Process Treasury Management limit increases submitted through BoardVantage.
Scan and maintain all Treasury customer documents.
Assist with regulatory audits on all Treasury products.
Perform duties as defined in the Bank Secrecy Act / Anti-Money Laundering Program.
Performs other duties as assigned by management.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
Bachelor's degree; 5 years banking experience; or 2 years banking experience with a two-year degree or completion of a specialized course of study at a business or trade school
3 years experience in front-line technical client service
Knowledge of all deposit applications on the OSI system preferred
Knowledge of software applications: Windows, Microsoft Word and Excel
Technical problem solving for internet use and technology preferred
Presents a professional image in dealing with customers, interdepartmental and external representatives
Strong attention to detail, good judgement and decision-making skills
Excellent oral and written communication skills and knowledge of alternative communication methods used by technical support teams
Ability to exercise personal and professional responsibility and work under minimum supervision
General knowledge of Bank operations preferred
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred
Travel may be required
PHYSICAL REQUIREMENTS
Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone
EQUIPMENT USED
Computer, telephone, fax machine, scanner, photocopier, check scanners, specialty online services.
SUPERVISORY REQUIREMENTS: None
WORKING CONDITIONS
Requires extensive contact with the general public.
Requires incumbent to remain sedentary within office.
May require travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
DevOps System Engineer III
Technical support engineer job in Gordon, GA
DevOps Systems Engineer III Security Clearance Required: Active, in-scope DoD issued Top Secret (SCI preferred) Kwaan Bear IT Solutions (KBITS) is seeking an experienced Systems Engineer III to support critical cyber defensive systems at Fort Gordon, GA. This senior-level role requires deep expertise in Linux systems administration, infrastructure automation, and cybersecurity operations in mission-critical environments.
As a Systems Engineer III, you will lead the deployment, maintenance, and optimization of secure operating systems and cyber defense technologies while automating workflows to support high-performance, secure environments.
Responsibilities
Collaborating and leading with other engineers to plan, design, and develop the SecDevOps environment that includes cohesive CI/CD pipelines.
Supporting the entire Software Development cycle, emphasizing build and release management via automation.
Analyzing continuously the SecDevOps environment for technical and process improvements (e.g., integration of security measures, faster security and software updates, improved automation, reduced glitches and software failures, etc.).
Maintaining the deployed system, deploying updates and fixes, investigating and resolving technical and network issues, and providing technical support to end-users as needed.
Requirements
10+ years' experience in system engineering and IT-related fields.
Direct experience working with Cloud Virtualization and on-prem products (VMware, Oracle, RedHat, Windows, AWS).
Strong knowledge of Linux and Windows Administration.
Experience with SIEM (Elastic, Splunk, or Security Onion) IT Infrastructure monitoring and Event Log Management.
Strong experience with CI/CD platforms (e.g., Jenkins, GitLab CI/CD, GitHub Actions).
Familiarity with version control systems like Git and artifact repositories (e.g., Nexus, Artifactory).
Experienced in automating operations and maintenance using Ansible, REST APIs, and scripting (Python, Bash).
Knowledge of Zero Trust applications and infrastructure.
Knowledge of Linux, VMware, and Rancher management and provisioning solutions.
Knowledge of DISA STIG security compliance and ability to implement FISMA compliance with NIST 800-53 security controls.
Experience with scanning, remediating, mitigating, and reporting cybersecurity vulnerabilities using tools such as DISA ACAS or Tenable NESSUS.
Education
Bachelor's degree in computer science, engineering, information science, or equivalent with at least 8 years of relevant experience.
Master's Degree and 6 years of relevant experience.
An additional 4 years of experience may be considered in lieu of a degree.
Kwaan Bear IT Solutions, LLC (KBITS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any Kind. KBITS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KBITS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KBITS will not tolerate discrimination or harassment based on any of these characteristics.
Plant Support Engineer - Senior
Technical support engineer job in Perry, GA
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Our Plant Support Engineering group is staffed with experienced engineers across a range of mechanical, civil, electrical, and I&C disciplines, and generally serves as the initial point of contact for all emergent and near-term engineering support.
The Plant Support Engineer for our electrical engineering team supports a broad range of distribution systems, including 24VDC - 240VDC, 120VAC to 345kVAC, and supported loads. Familiarity with relay protection, motors, and generators is desirable. The position provides for complex troubleshooting, equipment condition assessment as well as support for minor design changes.
Job Description
Key Accountabilities:
Protect work week schedule by supporting resolution of emergent, short cycle, and near-term engineering work
Engineering point of contact for execution of online work week schedule and resolution of online Engineering Holds
Engineering support of Operability process (Input to Operability, Follow-up Operability Evaluations)
Engineering post work testing
Engineering technical support for PROMPT Team Maintenance
Engineering technical support for resolving operating challenges
Planning support for emergent questions and assistance to ināfield activities
Emergent complex troubleshooting support (FMEA, Confirm/Refute, etc).
Prepare Minor Design Modifications
Identifies and performs tasks as required to meet objectives
Lead interpretation and analysis of complex issues
Coordinates assigned projects, studies and initiatives through completion
Comply with safety policy and procedures to ensure a safe working environment
Prepare and present reports including recommendations to resolve complex issues
Participate in and on occasion lead special project and committees
Lead complex problem-solving efforts
Electrical specific tasks such as protective device sizing, cable sizing, and motor sizing / analysis.,
All other duties as assigned.
Education, Experience, and Skill Requirements:
B.S. Degree in Electrical Engineering (preferred), Mechanical Engineering, Nuclear Engineering or other closely related scientific discipline/physical science generally associated with power plant operations or equivalent work experience (equivalent experience defined as demonstrated success at the engineer/technical specialist level.)
Physical ability and desire to support plant walk downs and inspections.
Experience/proficiency in PC use and engineering-specific applications and Engineering Print reading.
At least 2 yrs related job experience preferred
Prior experience in the nuclear industry favorable
Teamwork and collaboration skills across organizational boundaries
Able to communicate complex issues effectively through written and verbal communication
Able to influence by establishing effective working relationships across organizational boundaries
In-depth understanding of power plant equipment and systems
Able to evaluate technical alternatives in light of their economic contribution to the business
Able to apply systematic problem-solving processes to address complex issues
Key Metrics:
Team - work and collaboration skills across organizational boundaries
Able to communicate complex issues effectively through written and verbal communication
Able to influence by establishing effective working relationships across organizational boundaries
In-depth understanding of power plant equipment and system interrelationships.
Able to evaluate technical alternatives in light of their economic contribution to the business
Able to apply systematic problem - solving processes to address complex issues
** final pay grade will be determined based on applicant's experience and qualifications **
Job Family
Engineering Services
Company
Vistra Nuclear Operations Company
Locations
Perry, OhioOhio
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
Auto-ApplyDesktop Support Technician Level II
Technical support engineer job in Warner Robins, GA
Tyto Athene is searching for a Desktop Support Level II at Warner Robins, GA. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities:
Provide support to end-users for PC, server, mainframe applications, and hardware.
Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Simulate or recreate user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.
Maintain currency and highest level of technical skill in field of expertise.
Qualifications
Required:
Experience managing network modernization work or system projects of similar scope and complexity
Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
Capabilities needed to deliver in-person and remote IT aid.
Fantastic installation, diagnostic, upgrade, and restoration abilities.
Excellent vertical and lateral thinking.
Superb time management skills.
Clear written and verbal communication.
Forbearing, flexible, and supportive
On site support at Robins, GA
Active CompTIA IAT Level II certification; i.e. SecPlus+ certification.
Clearance:
Active DoD Secret clearance
Travel Required:
Minimal, less than 10%
About Tyto Athene
Compensation:
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$26/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Auto-ApplyNetwork Technician
Technical support engineer job in Warner Robins, GA
We are looking for a skilled Network Technician to undertake tasks of network development and maintenance. You will be responsible for designing the network in ways that optimize its performance.
The ideal candidate will be a competent individual with a great passion for technology. An analytical mindset will be essential for effective troubleshooting and improving the network's functions.
The goal is to create and sustain a well-functioning and reliable network to ensure the unobtrusive operation of the business.
Responsibilities
Design and install well-functioning computer networks, connections and cabling
Perform troubleshooting to system failures and identify bottlenecks to ensure long-term efficiency of the network
Inspect LAN infrastructure and fix minor or major problems/bugs
Test and configure software and maintain and repair hardware and peripheral devices
Evaluate network performance and find ways of improvement
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Do regular data backups to protect the organization's information
Provide technical direction to co-workers on the computer and network usage and offer comprehensive advice and instructions
Requirements
Proven experience as a network technician or relevant position
Outstanding diagnostic, problem-solving and analytical skills
Good communication skills
Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
Hands-on experience with common software and hardware
CCENT/CCNA qualifications are strongly preferred
BSc/BA in computer science, computer engineering or relevant field