Technical support engineer jobs in Manteca, CA - 499 jobs

Customer Solutions Engineer / Customer success - San Francisco (Onsite) $110K - $165K + Equity | Full-Time | Visa Sponsorship Available I'm partnering with one of the fastest-growing SaaS companies in the Construction Tech space to hire a high-impact Customer Solutions Engineer. They're profitable, scaling rapidly, backed by top-tier investors, and building mission-critical data infrastructure for one of the world's largest industries. The team is small, elite, and growing quickly and this hire is directly tied to revenue growth. This is not a “corporate CSM” role. It is a hybrid between: Customer Success Implementation Solutions Engineering Sales Engineering Product feedback loop You'll work directly with customers 1:1, own onboarding end-to-end, help run demos, configure the product to fit complex workflows, manage multiple projects simultaneously, and help shape how this function scales over the next 12-24 months. You'll be working closely with founders, product, engineering, and senior stakeholders at customer organizations. Expect real responsibility, fast learning, and meaningful ownership. What you'll do • Lead discovery conversations and product demos • Own onboarding from start to finish, becoming the primary customer contact • Configure the platform to fit customer use cases • Train users and ensure adoption • Troubleshoot issues with structured, methodical problem-solving • Manage multiple customer implementations in parallel • Feed product insights back into engineering • Help build repeatable processes that scale We're looking for • 1-6 years in a customer-facing role (CS, Solutions, Implementation, Pre-Sales, Consulting) • Experience in SaaS or a top consulting / professional services environment • Strong structured problem-solving mindset • Excellent communication • Detail-oriented and highly organized • Eager to learn a complex product and operate in a fast-moving environment Nice to have • Experience with SaaS implementations • Exposure to APIs, SQL, or data workflows • Construction or accounting familiarity 📍 This role is in-person in San Francisco (Great relocation support available) 🌎 Visa sponsorship available If this sounds interesting, share your resume.

🚀 Job Opening: System Engineer 1 🚀 🕒 Job Duration: 6 Months (✨ Possibility of Extension) We are seeking a highly motivated System Engineer to join our End-to-End Solution Integration Chapter supporting Next-Generation Diagnostic Solutions 🧬. In this hands-on role, you will support development, testing, and integration of complex multi-disciplinary systems including instrument and software components ⚙️💻. This role is ideal for a systems-minded engineer with direct industry experience in diagnostics solutions, strong software testing skills, and the ability to influence cross-functional projects without formal people management responsibilities 🤝. 🛠️ Key Responsibilities 🔹 Perform hands-on system level integration testing and troubleshooting 🔹 Plan, design and execute verification and validation (V&V) test cases to ensure comprehensive coverage of requirements 🔹 Analyze test results for accuracy, validity, and relevance to user needs 📊 🔹 Support post-launch troubleshooting and field investigations through failure mode and root cause analyses 🔍 🔹 Work with cross-functional project teams on key topics such as requirements management, defect management, system integration, etc. 🤝 🔹 Contribute to system documentation, including requirements, specifications, integration plans, and verification results 📝 🔹 Identify and lead opportunities for workflow simplification, automation, and continuous improvement ⚡ 🎓 Qualifications 🎯 We are hiring a System Engineer with majors in Systems Engineering, Biomedical Engineering, Electrical Engineering, or Computer Science 🎯 Minimum Bachelor's degree with 3+ years of relevant industry experience 🎯 Strong instrument and software troubleshooting skills with the ability to work independently 🎯 Experience in software testing automation is a plus ⭐ 🎯 Scripting/programming experience (Python, or equivalent) 🐍 🎯 Excellent written and verbal communication skills to influence cross-functional stakeholders 🗣️

Key Responsibilities Identify, evaluate, and select suppliers based on quality, cost, delivery, and compliance criteria. Lead supplier prequalification, onboarding, NDA processing, and preliminary risk checks (financial, compliance, ESG). Maintain strong supplier relationships and act as a point of contact for escalations and issue resolution. Track ongoing supplier performance through SLAs, scorecards, and quarterly business reviews. Execute purchasing requests and convert them into purchase orders (POs). Negotiate pricing, terms, service levels, and commercial conditions to ensure optimal cost and value. Mitigate delivery delays, capacity constraints, and supply chain risks through proactive communication and supplier management. Partner with Legal to support NDAs, master service agreements, SoWs, and contract redlines. Conduct final compliance, ESG, and risk checks prior to contract award. Maintain accurate procurement documentation and audit-ready records. Monitor contract adherence, performance obligations, and renewal schedules. Gather requirements from internal stakeholders for data center commercial and edge project needs. Support RFP creation, documentation preparation, and evaluation criteria (technical + commercial). Issue RFPs to qualified suppliers, manage the bid process, track responses, and facilitate Q&A/clarification sessions. Conduct technical and commercial bid evaluations, comparisons, and scoring. Provide award recommendations and support final contract negotiations. Offer procurement updates, lead-time insights, market trends, and risk assessments to project teams. Maintain procurement/ERP systems, purchasing tools, supplier portals, and vendor databases. Track KPIs such as cost savings, lead times, supplier performance, and contract compliance. Prepare weekly reporting, dashboards, and procurement status updates. Identify opportunities to streamline sourcing workflows, improve processes, and optimize cost. Support documentation handoff, supplier transition into operations, and closure activities including lessons learned. Qualifications Bachelor's degree in supply chain, Business Administration, or related field (or equivalent experience). 2-5 years of experience in procurement, sourcing, or supply chain operations. Strong negotiation, communication, and analytical skills. Experience managing supplier relationships, purchase orders, and contract workflows. Proficiency in procurement/ERP systems and Microsoft Office or Google Workspace. Ability to manage multiple priorities in a fast-paced environment. Preferred Skills Experience supporting procurement for data center or technical infrastructure projects. Familiarity with global or multi-region suppliers. Knowledge of compliance frameworks (ESG, financial risk checks, supplier due diligence). Professional certifications (CPSM, CSCP, CPPB, or similar) are a plus.

We are seeking a highly motivated System Engineer to join our End-to-End Solution Integration Chapter supporting Next-Generation Diagnostic Solutions. In this hands-on role, you will support development, testing, and integration of complex multi-disciplinary systems including instrument and software components. This role is ideal for a systems-minded engineer with direct industry experience in diagnostics solutions, strong software testing skills, and the ability to influence cross-functional projects without formal people management responsibilities. Key Responsibilities Perform hands-on system level integration testing and troubleshooting. Plan, design and execute verification and validation (V&V) test cases to ensure comprehensive coverage of requirements. Analyze test results for accuracy, validity, and relevance to user needs. Support post-launch troubleshooting and field investigations through failure mode and root cause analyses. Work with cross-functional project teams on key topics such as requirements management, defect management, system integration, etc. Contribute to system documentation, including requirements, specifications, integration plans, and verification results. Identify and lead opportunities for workflow simplification, automation, and continuous improvement. Qualifications We are hiring a System Engineer with majors in Systems Engineering, Biomedical Engineering, Electrical Engineering, Computer Science. The final compensation will be determined by the candidate's experience and qualifications. Minimum Bachelor's degree with 3+ years of relevant industry experience. Strong instrument and software troubleshooting skills with the ability to work independently. Experience in Software testing automation is a plus Scripting/programming experience (Python, or equivalent) Excellent written and verbal communication skills to influence cross-functional stakeholders. Who You Are You are a fast learner who thrives at the interface of biology, technology, and data. You want to translate complex scientific workflows into reliable, scalable system solutions. You are collaborative, curious, and driven to make an impact across diverse disciplines, and are comfortable operating as an individual contributor with broad cross-functional influence. ONSITE POSTION l 5 days a week Interview: 1 phone screening 2. Onsite May do an occasional travel to the Santa Clara jobsite for training etc.

Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in over 60 countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power electronics expertise to the EV market. With a new U.S. engineering center launching in 2026, Zerova is rapidly expanding in North America. We're driven by innovation, collaboration, and a deep commitment to sustainability. By joining our team, you'll play a direct role in accelerating the world's transition to cleaner transportation. What You'll Do As Technical Support Manager, you'll lead our U.S. support operations for AC and DC charging solutions, ensuring customers stay powered and satisfied. You'll manage people, processes, and technology to keep uptime, and Charge Success Rate (CSR) high and issues resolved quickly. Lead & Inspire - Manage a growing team of Support Technicians, Field Application Engineers (FAEs), and SLA partners. Own Performance - Drive KPIs including uptime, case resolution time, and customer satisfaction. Customer Champion - Be the escalation point for major accounts, ensuring every interaction reflects Zerova's commitment to service. Problem Solver - Guide troubleshooting and root cause analysis, working with R&D to deliver continuous improvement. System Builder - Optimize Salesforce Service Cloud workflows, reporting, and analytics. Trainer & Mentor - Help to develop training for customers, partners, and your own team. Collaborator - Partner with fleets, CPOs, OEMs, and CPMS providers to ensure smooth interoperability. Road Warrior (Sometimes) - Travel up to 25% for site support, deployments, and training. What We're Looking For Bachelor's in Electrical Engineering, Electronics, or related field (or equivalent experience). 5+ years in technical support, field service, or power electronics (2+ in leadership). Solid knowledge of AC/DC power systems, OCPP networking, and EVSE troubleshooting. Experience managing teams and third-party service providers. Proven ability to deliver on KPIs and SLAs. Salesforce Service Cloud or CRM experience a plus. Strong leadership, organizational, and communication skills. EVITP certification or EVSE manufacturer training a plus. What We Offer We believe people perform their best when they're supported - at work and in life. Competitive salary + KPI-driven bonus program. Medical, dental, and vision coverage. 401(k) with company contribution. PTO and paid company holidays. A culture of collaboration, transparency, and respect. A chance to lead with purpose in the fast-growing EV industry. Certification support & leadership training. Exposure to cutting-edge tools and a sustainability-focused mission. Be part of a global EVSE leader building its future U.S. operations. How to Apply Send your resume to ********************** with subject line: “EV Charger Technical Support Manager - Fremont”. Make an impact. Lead with purpose. Grow your career while helping power a cleaner future.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Network Strategy & Architecture Develop network architecture aligned with business goals; set standards for LAN, WAN, WLAN, SD-WAN, VPN, Cloud, and Data Center. Assess current infrastructure; recommend modernization, scalability, and optimization. Technology Planning & Roadmaps Create multi-year roadmaps for growth, resilience, and security. Evaluate emerging technologies (SDN, ZTNA, SASE, automation) for adoption. Design & Architecture Produce HLD/LLD documents for topology, routing, security, and integration. Architect solutions for campuses, branches, data centers, and hybrid/cloud environments. Routing, Switching & Security Design scalable routing (BGP, EIGRP, EVPN/VXLAN) integrated with security (firewalls, segmentation, VPN, NAC, ZTNA). Define global addressing, routing policies, and traffic engineering. Performance & Resilience Ensure high availability, redundancy, failover, and performance optimization. Define capacity planning for bandwidth, throughput, and resiliency. Collaborate with cybersecurity teams on secure architecture (micro-segmentation, encryption). Maintain compliance (ISO 27001) and enforce governance frameworks. Partner with application, cloud, security, and infrastructure teams. Participate in vendor evaluation and solution comparisons. Documentation & Standards Maintain architecture diagrams, HLD/LLD, design standards, and topology maps. Define policies for configuration management and change control. Troubleshooting & Escalation Act as top-tier escalation for complex issues; lead RCA and long-term fixes. Automation & Transformation Promote automation, IaC, and SDN using tools like Ansible, Terraform, Python. Cost Optimization & Vendor Management Evaluate vendor solutions (Cisco, Palo Alto, Zscaler, Netskope). Optimize costs via consolidation, cloud planning, and contract reviews. BS in Engineering, Computer Science, or related field, with 15+ years of work experience in networking domain Have completed minimum 3 significant network solution designs In-depth knowledge of the OSI network model Experience with different network types (i. e. LAN, WAN, WLAN) Network protocols and technologies, e. g. DNS, HTTP, SSL, 802. 1x, Load Balancing, WAN optimization, SD-WAN, VPN, PKI Cisco network products (Nexus and Catalyst switches, routers, WLC, ISE) Knowledge of Palo Alto Networks firewall and IPS configuration and troubleshooting Knowledge of F5 load balancer Knowledge of public cloud is highly desirable Knowledge of Zero-Trust networking is highly desirable CCNP certification CCIE certification PCNSE certification Azure Network Engineer Associate

Let's get you a career. We believe in our employees, and we want them to believe in us. That's why we provide job training, skill development, and the opportunity to grow with us! At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas. We're looking for an experienced IT Network Administrator to support in maintaining and optimizing our network infrastructure, ensuring secure and reliable connectivity. You'll provide hands-on technical expertise, collaborate with the IT Manager, and support strategic initiatives to strengthen our security posture and operational efficiency. What You'll Do: Maintain, configure, and monitor network equipment, servers, and communication links. Troubleshoot and resolve network-related issues within SLA targets. Implement and maintain firewall policies and security controls. Support patch management, vulnerability remediation, and compliance audits. Maintain accurate documentation of network architecture and asset inventories. Participate in disaster recovery exercises and backup/restoration testing. Collaborate with vendors and internal teams to evaluate new technologies. Identify opportunities for automation and process improvement. What You'll Bring: Associate degree in IT or related field (Bachelor's preferred) OR equivalent certifications (CompTIA Network+, CCNA). 3-5 years of experience in network administration or similar roles. Strong knowledge of TCP/IP, DNS, DHCP, and network protocols. Experience with firewalls, VPNs, and endpoint security. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Physical ability to lift and carry equipment (25 lbs or more). Flexibility for occasional evening/weekend work for maintenance or incident response. Typical office work environment. Hybrid work schedule may be available after successful completion of initial onboarding and training period. Salary Wage will range from $123k to $129k per year. This salary range represents the base pay for grade 12 and does not include additional perks. Final compensation will be determined based on qualification, experience, and location. 1st United Credit Union is an Equal Opportunity Employer.

Job Description Manage Windows and virtual servers with 100+ clients. Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications. Perform backups, user account, security, and Disaster Recovery. Complete and accurate documentation of the IT infrastructure and ongoing changes. Manage existing and new networking solutions, including monitoring the network stability and uptime. Perform preventive maintenance activities. Work and support with other departments as needed. Work with Vendors/facility team for IT infrastructure, cabling and power requirement Support all IT Help desk activities (new hire set-up, on-boarding related to IT) Requirements College degree with 2+ years in PC troubleshooting experience. Experienced in troubleshooting PC/Laptop hardware and software issues Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting. Knowledge of Windows Desktop Ability to take initiatives with minimum direction; team player. Ability to work in a fast-paced environment. Good written and verbal communication skills. Preferred: Virtualization knowledge. Active Directory and Group Policy Knowledge. Router configuration. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) match Flexible spending account Commuter benefits Health Savings Plan We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.

Novate Solution's, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Provide occasional on call assistance at client sites. Job requirements Requirements: Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, andmanagement. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 60% within a 3-hour radius and 5% out of state. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I All done! Your application has been successfully submitted! Other jobs

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.

JOB TITLE: Field Support Engineer DEPARTMENT: Service Support REPORTS TO: Field Support Manager EMPLOYEE TYPE: Full-Time SALARY: is commensurate with relevant and previous experience GENERAL JOB DESCRIPTION Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing. The Field Support Engineer (FSE) is responsible to provide world class on-site assistance to our customers with installation, calibration, troubleshooting and repairing of ATE power measurement systems. The FSE will be responsible to resolve customer issues assigned to them via customer requests for technical assistance within the prescribed resolution time or escalating it when all ideas are exhausted. The FSE will need to learn and understand Chroma PowerPro, BatteryPro and Captivate software packages to the level of being able to diagnose and resolve problems and to train customers on proper usage. Activities are to be accomplished per management directives and in compliance with Chroma USA policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES Provide on-site installation, calibration, troubleshooting and repairing of ATE power measurement systems, Battery Test Systems and instruments at customer locations Provide pre-sales technical support to articulate product functionality and features Maintain Product Demo room with operational equipment. Conduct product demos / training at Chroma, Customer facilities or online. Resolve customer issues assigned to them via customer requests for technical assistance within the prescribed resolution time or escalating it when all ideas are exhausted. Ability to travel domestically and/or internationally up to 60% Read schematics, apply electronic theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issue Diligent in solving and following up on customer issues Become proficient with PowerPro, BatteryPro, Soft Panel and Captivate software Continuous review of process for improvements Effective time management QUALIFICATIONS Minimum two years of formal technical school in electricity/electronics AND Five years or more experience in use of AC power electronics / Battery Test Solutions OR Four-year degree in Electronic Technology or Electrical Engineering Capacity to work under tight or shifting deadlines and adhere to procedures Solid electrical knowledge to be able to understand industry requirements Logical approach to problem solving Professional level verbal and written communication skills Proficient in MS Office Ability to work out of a home office Field Service experience in a technical discipline is a plus Must be a U.S. Citizen, or a Permanent Resident for ITAR Regulations Knowledge of PowerPro or Battery Pro software is a plus Knowledge of LabVIEW environment is a plus SUPERVISORY RESPONSIBILITIES This is a non-supervisory position PHYSICAL DEMANDS General office skills and dexterity are required. Must be able to lift 30 pounds. COMPANY BENEFITS Vacation, sick, bereavement time, etc. Medical, dental, and vision plans for employees and dependents Life insurance, AD&D, long term disability, and employee wellness programs 401(k) retirement accounts with immediate vesting of company contributions w/ match Profit sharing programs WORKING CONDITIONS Chroma Systems Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability.

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. Must have strong computer skills and proficiency with mobile technology and remote access systems. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. Advanced project and time management skills are required for coordinating multiple territories and travel logistics. Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $32.00 - $40.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: * Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. * Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. * Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. * Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. * Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. * Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. * Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. * Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? * Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. * BS in Electronics, Engineering, or Computer Technology and related fields preferred. * A+ and Net+ certification preferred. * Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. * Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. * Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. * Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. * Must have strong computer skills and proficiency with mobile technology and remote access systems. * Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. * Advanced project and time management skills are required for coordinating multiple territories and travel logistics. * Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! * Medical * Vision * Dental * 401k Matching * Employee Assistance Programs * Vacation and sick pay * The list goes on! The hourly pay range for this position is $32.00 - $40.00. * The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Customer Solutions Engineer / Customer success - San Francisco (Onsite) $110K - $165K + Equity | Full-Time | Visa Sponsorship Available I'm partnering with one of the fastest-growing SaaS companies in the Construction Tech space to hire a high-impact Customer Solutions Engineer. They're profitable, scaling rapidly, backed by top-tier investors, and building mission-critical data infrastructure for one of the world's largest industries. The team is small, elite, and growing quickly and this hire is directly tied to revenue growth. This is not a “corporate CSM” role. It is a hybrid between: Customer Success Implementation Solutions Engineering Sales Engineering Product feedback loop You'll work directly with customers 1:1, own onboarding end-to-end, help run demos, configure the product to fit complex workflows, manage multiple projects simultaneously, and help shape how this function scales over the next 12-24 months. You'll be working closely with founders, product, engineering, and senior stakeholders at customer organizations. Expect real responsibility, fast learning, and meaningful ownership. What you'll do • Lead discovery conversations and product demos • Own onboarding from start to finish, becoming the primary customer contact • Configure the platform to fit customer use cases • Train users and ensure adoption • Troubleshoot issues with structured, methodical problem-solving • Manage multiple customer implementations in parallel • Feed product insights back into engineering • Help build repeatable processes that scale We're looking for • 1-6 years in a customer-facing role (CS, Solutions, Implementation, Pre-Sales, Consulting) • Experience in SaaS or a top consulting / professional services environment • Strong structured problem-solving mindset • Excellent communication • Detail-oriented and highly organized • Eager to learn a complex product and operate in a fast-moving environment Nice to have • Experience with SaaS implementations • Exposure to APIs, SQL, or data workflows • Construction or accounting familiarity 📍 This role is in-person in San Francisco (Great relocation support available) 🌎 Visa sponsorship available If this sounds interesting, share your resume.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Manage Windows and virtual servers with 100+ clients. Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications. Perform backups, user account, security, and Disaster Recovery. Complete and accurate documentation of the IT infrastructure and ongoing changes. Manage existing and new networking solutions, including monitoring the network stability and uptime. Perform preventive maintenance activities. Work and support with other departments as needed. Work with Vendors/facility team for IT infrastructure, cabling and power requirement Support all IT Help desk activities (new hire set-up, on-boarding related to IT) Requirements College degree with 2+ years in PC troubleshooting experience. Experienced in troubleshooting PC/Laptop hardware and software issues Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting. Knowledge of Windows Desktop Ability to take initiatives with minimum direction; team player. Ability to work in a fast-paced environment. Good written and verbal communication skills. Preferred: Virtualization knowledge. Active Directory and Group Policy Knowledge. Router configuration. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) match Flexible spending account Commuter benefits Health Savings Plan We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.

Full-time Description Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies Under limited supervision, the primary purpose of the Field Support Engineer role is to deliver an exceptional level of customer service for all assigned projects and support tasks in a timely and professional manner. As a client facing individual, understands the key significance of their role in the company and how their ability to be the constant professional, even while under time constraints and pressure, is of the utmost importance to company's core values. This role also plays a key part in supporting other team members to achieve overall company goals and initiatives. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Requirements Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, and management. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 25%. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I Salary Description $100,000 - $130,000 per year

About the Organization Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing. Description JOB TITLE: Field Support Engineer DEPARTMENT: Service Support REPORTS TO: Field Support Manager EMPLOYEE TYPE: Full-Time LOCATION: 336 Los Coches St., Milpitas, CA 95035 SALARY: is commensurate with relevant and previous experience GENERAL JOB DESCRIPTION Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing. The Field Support Engineer (FSE) is responsible to provide world class on-site assistance to our customers with installation, calibration, troubleshooting and repairing of ATE power measurement systems. The FSE will be responsible to resolve customer issues assigned to them via customer requests for technical assistance within the prescribed resolution time or escalating it when all ideas are exhausted. The FSE will need to learn and understand Chroma PowerPro, BatteryPro and Captivate software packages to the level of being able to diagnose and resolve problems and to train customers on proper usage. Activities are to be accomplished per management directives and in compliance with Chroma USA policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES * Provide on-site installation, calibration, troubleshooting and repairing of ATE power measurement systems, Battery Test Systems and instruments at customer locations * Provide pre-sales technical support to articulate product functionality and features * Maintain Product Demo room with operational equipment. * Conduct product demos / training at Chroma, Customer facilities or online. * Resolve customer issues assigned to them via customer requests for technical assistance within the prescribed resolution time or escalating it when all ideas are exhausted. * Ability to travel domestically and/or internationally up to 60% * Read schematics, apply electronic theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issue * Diligent in solving and following up on customer issues * Become proficient with PowerPro, BatteryPro, Soft Panel and Captivate software * Continuous review of process for improvements * Effective time management QUALIFICATIONS * Minimum two years of formal technical school in electricity/electronics AND * Five years or more experience in use of AC power electronics / Battery Test Solutions OR * Four-year degree in Electronic Technology or Electrical Engineering * Capacity to work under tight or shifting deadlines and adhere to procedures * Solid electrical knowledge to be able to understand industry requirements * Logical approach to problem solving * Professional level verbal and written communication skills * Proficient in MS Office * Ability to work out of a home office * Field Service experience in a technical discipline is a plus * Must be a U.S. Citizen, or a Permanent Resident for ITAR Regulations * Knowledge of PowerPro or Battery Pro software is a plus * Knowledge of LabVIEW environment is a plus SUPERVISORY RESPONSIBILITIES This is a non-supervisory position PHYSICAL DEMANDS General office skills and dexterity are required. Must be able to lift 30 pounds. COMPANY BENEFITS * Vacation, sick, bereavement time, etc. * Medical, dental, and vision plans for employees and dependents * Life insurance, AD&D, long term disability, and employee wellness programs * 401(k) retirement accounts with immediate vesting of company contributions w/ match * Profit sharing programs WORKING CONDITIONS Chroma Systems Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Pay Range $75,000 - $90,000 Tags onsite calibrations, repairs, troubleshoot, electrical engineering, power measurement Location Milpitas