Technical support engineer jobs in Napa, CA

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

About the Firm Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results. The Role We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment. Key Responsibilities Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network). Troubleshoot, document, and resolve incidents in a timely and professional manner. Configure and maintain workstations, laptops, and mobile devices. Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools). Assist with network and security support, including: Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues. Supporting endpoint and data security measures and ensuring adherence to firm policies. Helping implement system updates and patches under IT direction. Participate in system rollouts, upgrades, and security initiatives. Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance. Uphold data security and confidentiality standards. Required Qualifications Possess a Bachelor's Degree in IT or related field with certifications/training to supplement 3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems. Familiarity with document management systems (e.g., iManage, NetDocuments). Solid understanding of networks, PCs, printers, and common peripherals. Strong troubleshooting, communication, and client service skills. Ability to manage competing priorities in a deadline-driven environment. Preferred Skills (Our “Unicorn” Wish List) Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly. Experience providing technical training (one-on-one, small group, or classroom). Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references). Ability to troubleshoot complex document issues and support users on best practices. Experience creating user guides, quick reference materials, or training documentation. Familiarity with Microsoft Active Directory and Exchange Administration. Exposure to Mobile Device Management tools (e.g., Intune, MobileIron). Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting. Soft Skills & Attributes Ability to take on projects or tasks with clear instruction, then own the work and outcome. Confidence to ask questions and seek clarification when needed. Willingness to provide backup support to other IT team members in whatever ways are most helpful. Strong teamwork orientation combined with a professional demeanor. Appetite to learn and a drive to progressively expand technical knowledge. Patience, adaptability, and a service mindset when working with attorneys and staff at all levels. What We Offer Competitive salary and comprehensive benefits. Professional growth opportunities in both technical support and training. A collaborative, team-oriented environment where technology is critical to client service. Hybrid work schedule Salary range is $105k to $115k

Duration: 6-month contract, potential to extend or convert Pay Rate: $30.55-32.00/hr Must Haves Strong experience with Office 365 apps Advanced troubleshooting skills 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking Overview An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

HI We are looking for ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN 12+ Months Onsite-100% Sacramento, CA Should have experience in IT Platform Services and for the 2025 Windows 11 Lifecycle Support For More Details feel free to reach Thanks Bennedick Sakayaraj Team Lead -US IT Recruitment Email - ******************************

Computer Vision Engineer - Perception | San Francisco - Onsite EVONA is partnering with a pioneering aerospace company developing a new generation of autonomous spacecraft systems. Their mission is to build advanced autonomy and perception pipelines that allow satellites to detect, classify, and understand objects in orbit in real time. This is a rare opportunity to join as one of the first US software hires, giving you direct impact on a high-profile space program while shaping the growth of the US software team. What You'll Do Develop and optimise computer vision & ML algorithms for real-time object detection and characterisation Integrate perception models into onboard flight computers and autonomy pipelines Build sensor models, digital twins, and simulation tools for training and validation Collaborate with international engineering teams while helping expand the US presence Contribute across a small, fast-moving team tackling complex, mission-critical challenges What We're Looking For Strong software engineering skills in C++ and Python Must of worked on Real Time Operating Systems (RTOS) Experience with computer vision, ML frameworks (PyTorch, TensorFlow), and CUDA acceleration Background in real-time/embedded systems, edge computing, or robotics Hands-on experience with perception systems in autonomy, drones, robotics, AR/VR, or self-driving vehicles Minimum 2 years' experience (open to junior through senior levels) Space industry experience not required - we're seeking autonomy and perception engineers who thrive on solving complex, real-world problems Why Join Impact: Apply your autonomy expertise to one of the most exciting frontiers of engineering Ownership: Join as one of the first 3 US hires, shaping both technology and team direction Growth: Help build a US team that will scale significantly in the next phase Compensation & Benefits: $170,000 - $250,000+ depending on level Equity participation Full medical, dental, and vision coverage 401(k) with company match Flexible PTO and paid leave Location & Requirements San Francisco Must be US Citizen, Green Card holder, or ITAR-eligible For more information, contact Ciara Holmes at EVONA or apply now to take your autonomy career to the next frontier.

Source One is a consulting services company and we're currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA. Title: SAP Operation Support Engineer (Contract) Pay Rate: $87.25/hr (W-2) Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment. Key Responsibilities : SAP Support & Data Management - Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes. - Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies. - Provide configuration management support in SAP for Base Operations ahead of key milestones. - Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements. - Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support. - Work with internal training teams to create module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support - Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT. - Lead IT infrastructure and application improvement projects informed by data insights and user feedback. - Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems. - Improve documentation review workflows in partnership with the BaseOps documentation team. - Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency. - Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability. - Communicate project progress, milestones, and outcomes to internal and external partners. Daily Focus : - Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering. - Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture. - Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime. - As needed, support website development and maintenance of operational databases and dashboards. Qualifications : - B.S. in Information Technology or an equivalent engineering field - 6-8 years of experience in a System Operations Support role - Hands-on experience with SAP S/4 - Strong written and verbal communication skills - Highly self-motivated, detail-oriented, and able to prioritize multiple assignments - Experience with UI development/maintenance and UX studies - Coding experience: HTML, CSS, JavaScript Bonus Qualifications : - Experience with SAP ME/MII - Familiarity with Jira/Confluence or similar tools - Experience with web development tools (e.g., Oxygen) and building analytics dashboards - Prior support experience in production or vehicle fleet environments

Edward Mann are hiring for an excellent Technology Start-up based in San Francisco. About the Role We are seeking a Head of Computer Use / Senior AI Engineer (hands on role). Driving the evolution of the next generation of browser agents (testing browser agents). To lead the design, training, and advancement of next-generation AI agent systems. This role involves fine-tuning large language models (LLMs) and developing intelligent agents capable of navigating and interacting with real web environments. It's a high-impact position combining hands-on engineering, experimentation, and strategic input. You'll collaborate closely with technical leadership, contribute directly to product direction, and mentor other engineers in developing advanced agent capabilities. Key Responsibilities Develop, train, and deploy LLM-powered agents that interact with websites through real browser interfaces. Fine-tune foundation models using advanced methods (e.g., LoRA, PEFT, DPO, RLHF) and select the best approach for each use case. Design reinforcement learning systems that improve agent reasoning, adaptability, and task performance. Own the full agent pipeline-from model architecture and policy design to simulation frameworks and testing environments. Rapidly prototype, run experiments, and refine solutions to push the limits of agent performance. Partner with technical leadership to shape product direction and research priorities. Mentor and support other engineers, helping to grow a strong, mission-driven technical team. Build and coordinate multi-agent workflows with structured roles, memory systems, and effective trajectories. What You'll Bring Strong background in machine learning with a PhD or equivalent industry experience in AI/ML/Computer Science. Hands-on experience fine-tuning LLMs. Deep applied knowledge of reinforcement learning techniques. Experience building agents for real-world applications (bonus: browser-based or robotics experience). Strong coding and experimentation skills, with a preference for practical problem-solving over theory alone. A sense of ownership and drive to build impactful systems beyond titles or hierarchy. Experience mentoring, managing, or growing technical teams. Preferred Qualifications Record of impactful research publications or open-source contributions. Experience in high-growth, fast-paced start-up environments.

Forward Deployed Engineer - YC | $150K - $225K + Equity | Onsite in SF We're partnering with a YC-backed startup that's reimagining a $100B+ legacy industry using LLMs, workflow automation, and applied AI. Fresh off their $8M seed round and already writing over $6M in annualized premiums across 35 states, they're building a fully autonomous AI-native commercial insurance brokerage. They've built internal agent systems that already replace core brokerage workflows - form automation, carrier selection, and client comms - and they're only just getting started. The vision? A self-scaling, infinitely efficient AI business that dominates a market still running on PDFs and fax machines. About the role: This is a unique chance to join as a Forward Deployed Engineer , working directly with clients to solve high-leverage problems using real-world AI systems. You'll sit at the intersection of full-stack engineering, AI integration, and product delivery - shipping fast, owning outcomes, and iterating in tight feedback loops with founders. You'll own: End-to-end delivery of AI-driven features for customers Translating vague specs into intelligent automation systems Deploying agentic workflows that drive revenue and efficiency Building products in Python, TypeScript, LangChain, Postgres, Supabase, AWS, etc. You might be a fit if: You've worked in a startup or FDE-type role (0-1 builds, client-facing exposure) You're fluent in full-stack software and have shipped production LLM systems You can balance speed and precision, and you're obsessed with outcomes You're excited about applying AI to real-world workflows, not just model outputs Why join? This isn't just building tooling - it's reinventing a massive, broken industry You'll be one of the earliest engineers shaping the future of AI-native businesses High agency, fast pace, no fluff - just shipping value with serious upside This is a full-time, in-person role in San Francisco. Visa support is available for the right candidate. Interested? Drop us a message - we'll share more about the role, team, and interview process.

About Us: Turbalance AI is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we're building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even nonexistent hierarchies and the chance to take on responsibility from day one. About the Role: We're looking for a Forward Deployed Engineer to join our growing team! In this role, you'll be a key technical partner for our customers across the entire customer lifecycle-from pre-sales technical support through onboarding, implementation, and ongoing enablement. If you're a technically versatile problem-solver with a passion for helping customers succeed and want to build a great company, we want to hear from you. We're looking for candidates who can grow across both domains: Infrastructure & DevOps Focused: Strong in infrastructure design, DevOps, software development, and performance analysis. Experience integrating products into mission-critical infrastructure with fluency in SLAs, system design, and incident response. Systems & Network Processing Focused: Focused on network processing, data flows, device/system software design, and hardware integration. Background working with high-performance middleware or analytical software. What You'll Do: Customer Engagement & Enablement Guide customers through onboarding, ensuring they are fully prepared and proficient in using our solutions Conduct training sessions and develop enablement materials tailored to customer needs Proactively identify opportunities for customers to maximize platform value Act as a trusted technical advisor, offering best practices and solutions to common challenges Technical Implementation & Support Provide hands-on support for solution setup and configuration within customer environments Support API and system integrations with existing customer infrastructure Diagnose and resolve technical issues, collaborating with engineering teams on complex problems Troubleshoot connectivity, performance, and deployment challenges Pre-Sales Technical Support Support the sales team with domain expertise and technical credibility Demonstrate technical capabilities and solution fit during the sales process Design integration approaches and implementation plans for prospective customers Cross-Functional Collaboration Gather customer feedback and relay insights to product and engineering teams Reduce workload on core engineering teams by handling customer-facing technical work Provide responsive, dedicated customer engagement to build long-term relationships What You'll Bring: Strong background working with diverse technology stacks, with ability to quickly learn and adapt to new technologies Solid coding foundation with C++ and Python as must-haves; demonstrable understanding of robust software development principles Understanding of the interplay between software and hardware behavior and performance (GPUs, CPUs, networking) Proficiency with Kubernetes for deploying, scaling, and managing containerized applications Genuine desire to help customers achieve their goals, with excellent communication and interpersonal skills; prior experience in deep, durable customer-facing technical roles Ability to thrive in a fast-paced, multidisciplinary, dynamic environment while managing multiple priorities Bonus Points: Experience with additional programming languages (PyTorch, Rust, Go) Familiarity with cloud platforms (AWS, Azure, GCP) Experience with OpenStack and/or Slurm Knowledge of network operating systems and hardware (Arista, Cisco, Mellanox) and network engineering (especially switching) Familiarity with AI/HPC networking protocols (RoCE and/or InfiniBand) Demonstrable experience with performance characterization and profiling, especially for processors, memory systems, and networks Experience with kernel debugging Experience with LLM deployments, even at small scale Background in infrastructure design, SLAs, system design, and incident response Field Applications Engineering or similar hardware-focused customer engineering experience Why Join Us? Competitive pay & perks -because great work deserves great rewards. Work on your terms - flexible hours and remote-friendly culture. Fast lanes, no red tape - flat hierarchies and rapid decision-making Make it happen - your ideas aren't just heard - they become reality. Right place, right time -be part of our growth story and build a career-defining legacy. Globality design - work with a diverse, international team across Germany and the US. Work with the best - work alongside exceptional engineers and raise the bar together. Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Introduction We're working with an early-stage, well-funded startup building an AI-driven platform that modernizes how incident and crime reports are created, routed, and acted on in real time. The team is small, engineering-led, and already running pilots with real customers. This role sits at the intersection of software engineering, product, and customer delivery. You'll help deploy and adapt the platform in real-world environments while feeding insights directly back into the core product. What you'd do • Work closely with customers to deploy, customize, and iterate on a production AI platform • Build and extend full-stack features to support real-world use cases • Act as a technical bridge between customers and the core engineering team • Help shape product direction based on firsthand customer feedback • Troubleshoot issues in live environments and improve system reliability and usability You might be a fit if you: • Have full-stack engineering experience (Python preferred) • Enjoy customer-facing work and can communicate technical concepts clearly • Like seeing your work used immediately by real users • Are comfortable operating in fast-moving, ambiguous environments Can't wait to hear more? Click Apply below or reach out to ****************** to learn more about the role. Foundr.xyz is committed to working with equal opportunity employers and helping build diverse, inclusive workforces. We put people at the heart of everything we do and are dedicated to supporting an industry that represents a wide range of backgrounds, perspectives, and skills.

Forward Deployed Engineer (AI Infrastructure) $80,000 - $120,000 + Equity + Benefits + PTO San Francisco, CA - Onsite (6 days/week) Are you an engineer who loves solving complex, real-world problems directly with customers? Do you want to work hands-on deploying cutting-edge AI infrastructure used by developers and enterprises around the world, whilst continuing to develop both your technical and client-facing skillsets. This is a rare opportunity to join a profitable, fast-growing AI startup at the heart of the LLM ecosystem. The team is building a unified platform that lets developers call any large language model - from OpenAI and Anthropic to Mistral and Hugging Face - through a single, standardized API. The SDK eliminates vendor lock-in, supports caching, logging, streaming, and integrates seamlessly with frameworks like LangChain and LlamaIndex. Founded in 2023 and already profitable with $2.5M ARR (targeting $10M by mid-2026), the company is looking for its first Forward Deployed Engineer. someone who thrives at the intersection of customer success, engineering, and systems design. You'll work closely with customers to deploy, optimize, and troubleshoot the platform in production environments while shaping the product roadmap based on real-world insights. You'll report directly to the CTO and operate as a key technical partner to clients, ensuring smooth integrations, rapid debugging, and performance tuning across infrastructure, backend, and frontend layers. Expect deep technical ownership, customer-facing impact, and the chance to build the foundation of a company defining AI interoperability. If you want to join a tight-knit, high-caliber team where your code and customer instincts both matter, whilst continuing to develop your skillsets The Role Deploy, configure, and optimize customer environments for reliability, performance, and scalability. Troubleshoot and resolve complex full-stack issues across infrastructure, backend (FastAPI/Python), and frontend (React/Next.js). Collaborate directly with customer engineering teams on implementations, migrations, and custom integrations. Act as the technical voice of the customer - building tools, contributing fixes, and feeding insights back to product and engineering. The Person Experience with production-grade full-stack systems. Strong in Python and FastAPI; React/Next.js and TypeScript familiarity a plus. Hands-on problem solver who enjoys debugging, building, and iterating directly with users. Strong communicator who thrives in dynamic, customer-facing environments. Excited to work in an early-stage, high-autonomy and feedback focused culture. Happy to work on-site in San Francisco

Distributed Systems Engineer - San Francisco, CA A company building frontier-scale AI models that automate software engineering and AI research, combining ultra-long context, domain-specific RL, and massive compute infrastructure are looking for a Distributed Systems Engineer to join their team. What Will I Be Doing: Design and build distributed data and coordination systems that enable ultra-long-context model training and inference Develop high-performance storage and caching systems to support large-scale GPU workloads Work deep in the internals of modern deep learning frameworks in highly distributed environments Build automation for fault detection, recovery and high availability across GPU clusters Troubleshoot complex, cross-stack issues spanning GPUs, networking, storage, operating systems and cloud infrastructure What We're Looking For: Deep expertise in distributed systems design and public cloud platforms Proven experience designing and operating highly available, high-throughput data systems Strong knowledge of distributed databases, batch or stream processing systems, and/or distributed file systems Exceptional problem-solving ability across the full systems stack A hands-on mindset with the curiosity and grit to learn fast in a frontier technical environment What's In It for Me: Salary of $225K-$550K dependent on experience + significant equity Great benefits inc. 401(k) with 6% company match, comprehensive health, unlimited PTO Visa sponsorship and SF relocation stipend available Well-funded ($465M+) with backing from top investors Apply now for immediate consideration!

We are building a general AI for humanoid robots that learns in the real world with minimal human supervision. Our approach is based on world-model-based reinforcement learning trained on large-scale data that is practical to collect. This makes it possible to learn reliable behaviors and improve beyond human performance limits. As a founding engineer, you will design and build core systems while helping shape the technical direction from the ground up. Responsibilities Build data pipelines that scale to 100k+ hours of multimodal robot data Scale pre- and post-training runs on 1000s of GPUs Improve inference efficiency on low-power embedded systems Lead core architectural decisions, help define the long-term technical roadmap, and set engineering standards from the beginning Qualifications Strong practical experience building software infrastructure Experience implementing and debugging distributed systems Extensive experience in Python and at least one deep learning library such as PyTorch or JAX Ideally experienced in implementing scalable training pipelines for world-model-based RL Experience with systems programming languages (e.g. Rust, C++) is a plus We're a small, focused team where your contributions would have a major impact. As a founding team member, you'd also have significant ownership in what we're building together - we believe in giving our early engineers meaningful equity that reflects their foundational role.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

📍 Hayward, CA (On-site; occasional visits to Fremont, CA) 🕒 Contract: 6-12 months 💲 $75-85/hour 🏭 Industry: Autonomous Mobility About the Role We're seeking an experienced SAP Operations Support Engineer to support and enhance SAP systems and operational tools for Base Operations, with occasional support for General Assembly. This role focuses on SAP S/4HANA data integrity, system configuration, process improvement, and cross-functional collaboration to improve operational efficiency across vehicle operations. The ideal candidate is highly detail-oriented, self-driven, and comfortable working in fast-paced, complex environments. You enjoy solving system, data, and process challenges and can communicate effectively with both technical and non-technical partners. Key Responsibilities SAP Support & Data Management Act as the SAP data steward, maintaining vehicle lists, work centers, measuring points, counters, maintenance plans, task lists, catalog codes, and equipment structures. Partner with Business Applications teams to resolve data inaccuracies and support As-Maintained BOM cleanup. Provide SAP configuration management support for Base Operations ahead of major milestones. Identify and lead SAP product improvements and automation initiatives. Evaluate SAP user experience and drive enhancements to improve usability and adoption. Serve as the primary SAP subject-matter expert, providing troubleshooting, maintenance, and ongoing system support. Collaborate with training teams to develop role- and module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support Provide IT application support for critical Base Operations systems and act as a liaison with Corporate IT. Lead infrastructure and application improvement projects based on data insights and user feedback. Support technical publications and service manual authoring tools, release software, and customer-facing documentation systems. Partner with documentation teams to improve documentation review and release processes. Support development and use of analytics tools, dashboards, and reporting frameworks. Lead data auditing and compliance efforts to ensure accuracy, governance, and system reliability. Communicate project status, milestones, and outcomes to internal and external stakeholders. What You'll Work On Daily Collaborate closely with Business Applications on SAP data accuracy and system improvement initiatives. Work cross-functionally with Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering teams. Monitor and support critical BaseOps systems and assets, including troubleshooting and maintenance. Support software and hardware rollouts, user training, and system infrastructure planning. Contribute to projects involving SAP S/4HANA, SAP MES, and related IT systems that improve system efficiency and operational uptime. Occasionally support website maintenance, operational analytics databases, dashboards, and vehicle production line systems. Qualifications Bachelor's degree in Information Technology, Engineering, or equivalent experience. 6-8 years of experience in a systems operations or IT support role. Hands-on experience with SAP S/4HANA. Strong verbal and written communication skills. Highly self-motivated, detail-oriented, and able to manage competing priorities. Experience with UI development and maintenance, including UX studies. Coding experience with HTML, CSS, and JavaScript. Broad IT systems knowledge and operational awareness. Nice to Have Experience with SAP ME/MII. Familiarity with Jira, Confluence, or similar ticketing/documentation tools. Experience with web development tools (e.g., Oxygen). Experience building dashboards and data analytics tools. Prior systems support experience in production environments or vehicle fleets. Interview Process 30-minute Zoom interview with the Hiring Manager 1-1.5 hour panel interview with the technical team

Edward Mann are hiring for an excellent Technology Start-up based in San Francisco. About the Role We are seeking a Head of Computer Use / Senior AI Engineer (hands on role). Driving the evolution of the next generation of browser agents (testing browser agents). To lead the design, training, and advancement of next-generation AI agent systems. This role involves fine-tuning large language models (LLMs) and developing intelligent agents capable of navigating and interacting with real web environments. It's a high-impact position combining hands-on engineering, experimentation, and strategic input. You'll collaborate closely with technical leadership, contribute directly to product direction, and mentor other engineers in developing advanced agent capabilities. Key Responsibilities Develop, train, and deploy LLM-powered agents that interact with websites through real browser interfaces. Fine-tune foundation models using advanced methods (e.g., LoRA, PEFT, DPO, RLHF) and select the best approach for each use case. Design reinforcement learning systems that improve agent reasoning, adaptability, and task performance. Own the full agent pipeline-from model architecture and policy design to simulation frameworks and testing environments. Rapidly prototype, run experiments, and refine solutions to push the limits of agent performance. Partner with technical leadership to shape product direction and research priorities. Mentor and support other engineers, helping to grow a strong, mission-driven technical team. Build and coordinate multi-agent workflows with structured roles, memory systems, and effective trajectories. What You'll Bring Strong background in machine learning with a PhD or equivalent industry experience in AI/ML/Computer Science. Hands-on experience fine-tuning LLMs. Deep applied knowledge of reinforcement learning techniques. Experience building agents for real-world applications (bonus: browser-based or robotics experience). Strong coding and experimentation skills, with a preference for practical problem-solving over theory alone. A sense of ownership and drive to build impactful systems beyond titles or hierarchy. Experience mentoring, managing, or growing technical teams. Preferred Qualifications Record of impactful research publications or open-source contributions. Experience in high-growth, fast-paced start-up environments.

Agent Systems Engineer - San Francisco or Redwood City A company who are building AI systems with general physical ability are looking for a Senior Agent Systems Engineer to design and implement the planning, orchestration and tool-use behaviors that allow AI Agents to operate complex physical and experimental workflows. What Will I Be Doing: Build agent planners, tool-call flows, and state machines using LangGraph or similar frameworks. Design schemas, action adapters, and cross-tool interfaces enabling deterministic, traceable LLM tool use. Develop error handling, timeout strategies, retries, rollbacks, and replay mechanisms for robust agent behavior. Collaborate with systems architecture, infrastructure, and ML teams to integrate agents into real engineering toolchains. What We're Looking For: Strong experience building agent systems, LLM tool-calling pipelines, or structured orchestration frameworks. Deep understanding of schemas, action abstractions, reproducibility, and deterministic multi-step execution. Ability to reason about system-level failure modes, edge cases, and safe tool interaction. Comfortable working across AI, systems, and domain-tooling interfaces in a fast-moving, high-precision environment. Above all, we're looking for candidates who demonstrate world-class excellence. What's in It for Me $200k - $300k dependent on experience and meaningful equity The chance to build foundational agentic infrastructure for physical AI Ownership of end-to-end, real-world systems that directly drive scientific breakthroughs A role at the core of a rapidly growing, deeply technical team The opportunity to define how AI interacts with the physical world Apply now for immediate consideration!