Technical support engineer jobs in San Buenaventura, CA - 178 jobs

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company. With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies. Responsibilities: Train assigned attorneys on clients and company's practices, goals, expectations and on Portals Ensure attorneys have all documentation and costs needed to proceed with suit Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures Review and notate files accordingly Review attorneys paying files Responsible for auditing and ensuring files are within compliance Follow-up with attorneys for monthly collection projections Ensure attorneys are remitting collections to company timely and properly Respond to attorneys inquiries Assist the department with duties and projects Maintain adherence to all company policies and procedures Adhere to assign work schedule Attend meetings and training as requested Compensation & Benefits: Pay Range: $23-$24/hour 401k Vacation & Sick Time Medical, Dental, Vision and more

Procore is looking for a Strategic Solutions Engineer to serve as a technical subject matter expert and champion throughout the sales cycle in the strategic segment. You'll partner with the Global Account Management team, working with some of the largest companies in the world, helping to articulate Procore's overall value proposition. As a Strategic Solutions Engineer and trusted customer advocate, you'll help organizations understand best practices around construction project management solutions and the many benefits they can provide. You'll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. Successful candidates have experience owning pre-sales technical support for large prospects and partners from initial contact through product demonstration to close. Or have held a project management role within the construction industry including Director of Information Systems and Technology, IT Solutions Manager, and Sr. Information Security Manager. This role will report to our Director of Solutions Engineering and has the opportunity to work remotely from any North American location. We are looking for someone to join our team immediately. What you'll do: Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform Participate in technical demonstrations and coordinate multiple technical resources, both internal and external Work with Sales team to close new business by addressing prospects' technical challenges Enable new Account Executives for success and transform them into Procore experts through training and support Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones Work across all levels of the organization to develop best practices and connect prospects and clients with Product Managers and Marketing to further client success and Procore's evolution as a market leader Who you are: 7+ years sales engineering experience and/or specific enterprise construction industry expertise Previous experience working with strategic sales teams to close new business by addressing prospects' technical challenges Experience setting up new Global Account Managers for success and transforming them into Procore experts through training and close partnership Ability to leverage strong technical aptitude to master Procore's product offerings, business model, services, and emerging technologies Ability to work cross-functionally and collaboratively with multiple stakeholders on a time-sensitive project Outstanding presentation and communication skills both in-person and through virtual meetings, direct messages, email, etc. Strong analytical and problem-solving skills to synthesize meaningful information from ambiguous data Demonstrated ability to mentor, coach, and lead team members while acting as a strong individual contributor Experience acting as a technology evangelist and promoter of modernizing the Construction industry a plus Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) a plus Additional Information Base Pay Range: 83.63 - 115.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers

Job Description About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration Powered by JazzHR bn G1hFIy8X

Job DescriptionAt Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! We're looking for a Technical Support Representative who can confidently tackle our more technical inbound inquiries - APIs, webhooks, firewalls, error logs, and bug replication. You'll be the go-to for complex issues, helping customers get quick, clear answers while keeping things running smoothly. If you're a self-starter with solid technical instincts, strong communication skills, and the drive to learn fast and work independently, we'd love to chat.Responsibilities Serve as the first line of contact for customer issues via phone, email, and chat, ensuring timely and empathetic resolution. Troubleshoot and diagnose technical problems across APIs, integrations, and telephony systems, escalating when necessary. Collaborate with Engineering, Product, and Customer Success to resolve issues and surface product insights. Create and maintain support documentation, FAQs, and learning resources to scale customer enablement. Lead customer trainings, screen shares, and workshops to drive adoption and success. Identify recurring issues, trends, and feature requests to inform product improvements. Help improve internal support processes and automation for greater efficiency and consistency. Requirements Proven communicator with empathy and patience across phone, email, and chat. Strong analytical and problem-solving skills; able to break down and resolve complex issues. Experience with CRM platforms (Pipedrive, Salesforce, HubSpot) or similar tools. Solid understanding of web technologies (APIs, webhooks, HTTP, JSON) and comfort using diagnostic tools (Postman, browser console, logs). Comfort working with data and interest in learning tools like Omni/Looker to inform decisions and measure performance. Prior experience in a technical support, IT, or software-related role, or equivalent technical education/training. Tech-savvy and quick to learn new systems (experience with SaaS integrations or telephony/VoIP is a plus). Familiarity with ticketing systems (e.g., Zendesk, Intercom) and documentation best practices. Growth mindset and proactive in improving processes and customer experience. Bachelor's degree or equivalent technical background preferred. Benefits and Perks Comprehensive medical, dental, and vision insurance Unlimited paid time off (PTO), sick leaves, and paid holidays A pet-friendly office so your furry friends can be part of your workday Complimentary parking in our secure garage Opportunities to learn everything there is to know about tech startups and developing your CS skills A collaborative, dynamic, and supportive team environment! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Business Unit: Facilities and Equipment Drug Substance Supply Employment Type: Contract Duration: 1+ years (with possible extensions) Rate: $45 - $50/Hr, with benefits Posting Date: 6/24/2024. Notes: Only qualified candidates need apply. Fully onsite. Standard business hours 3 Key Consulting is hiring! We are recruiting an Engineer Senior for a consulting engagement with our direct client, a leading global biotechnology company. Job Description: *** Looking for hands on *STRONG* engineer experience with proper training/ background in technical side/ mathematics. NOT LOOKING for quality lab/ bench top/ science work. The job seeker needs to be practical with troubleshooting and be able to hold a technical conversation. Transferrable Industry backgrounds: Drug substance/ pharma / chemical/ oil refinery/ mechanical This engineering position supports manufacturing activities associated with cGMP equipment and facilities at our client's Thousand Oaks, CA. facility. The senior engineer works in partnership with the automation, maintenance, project management, corporate engineering, and manufacturing to develop and oversee the operation and reliability of equipment while driving safety and quality compliance. The engineer will support the department and capital projects and provide data to support business cases and long term strategy. The Senior Engineer role will provide direct engineering technical support as follows: Demonstrating role modeling of leadership behaviors and positive values to create a positive working environment. Be individually accountable for manufacturing equipment reliability and deliverables on key capital projects to deliver business targets and deliverables Assist in the identification of critical quality parameters and process attributes for new equipment or facility modifications. Suggest design modifications to address risks and design in quality and safety. Develop the commissioning strategy based on the URS and Quality Risk Assessment for Automation and Equipment Systems (QRAES) to validate equipment design while minimizing project cost and schedule impact (risk-based approach). Oversee development of validation protocols in line with CQP, Automation Systems Delivery SOPs, and cGMP standards. Recommend, evaluate, and manage performance of contract resources Provide oversight for verification deliverables developed by outsourced/contract verification staff. Act as a liaison between engineering and quality assurance during project planning, execution, and closeout Ensure that work executed with safety compliant practices and documented in accordance with cGMP good documentation Review and approve the commissioning reports, maintenance practices and parts, and drive productivity improvement Related Activities: Participate or lead, when required, multidisciplinary site teams, e.g. cross functional team, root cause analysis lead. Support Lean Transformation and Excellence in Operations process improvement by leading, supporting, and documenting improvement opportunities to reduce cost, improve safety/quality, or improve speed. Provide ad hoc technical support and guidance for manufacturing and maintenance Provide coaching and guidance to project teams and engineers using risk-based approaches Defend the equipment-specific calibration, maintenance, & validation as required during regulatory inspections Participate in internal audits and assess in conjunction with quality assurance Assist in developing and maintaining business metric performance Top Must Have Skill Sets: Looking for hands on *STRONG* engineer experience with proper training/ background in technical side/ mathematics. (NOT LOOKING for quality lab/ bench top/ science work). The job seeker needs to be practical with troubleshooting and be able to hold a technical conversation. Transferrable Industry backgrounds: Drug substance/ pharma / chemical/ oil refinery/ mechanical Troubleshooting GMP Manufacturing process equipment. Statistical Process Control (SPC), Quality Management Systems (QMS) - Change Control, Project Management, Lean Six Sigma, SOP/Batch Record Development, cGMP Regulatory Compliance, Process Development, Process Validation. Bioprocess development and scaleup (cell culture, harvest (isolation), and product assays). Process characterization Technical writing. Tech transfer to cGMP manufacturing and training personnel Basic Qualifications: Doctorate degree OR Master's degree & 3 years of engineering and/or manufacturing experience OR Bachelor's degree & 5 years of engineering and/or manufacturing experience OR associate's degree & 10 years of engineering and/or manufacturing experience OR High school diploma / GED & 12 years of engineering and/or manufacturing experience. Preferred Qualifications: Bachelor's degree in engineering or another science-related field 7+ years of relevant work experience with 5+ years' experience in operations/manufacturing environment Direct experience with regulated environments (FDA, OSHA, EPA, etc.) Working knowledge and experience with cGMP procedures and engineering practices on pharmaceutical/biotech production processes, clean utilities, facilities, instruments, and equipment Experience implementing risk-based verification on major GMP process equipment / automation projects, including validation protocol development and execution Understanding and awareness of industry/regulatory trends for verification/validation Experience with combination product / medical device quality systems verification Strong process equipment knowledge - cell culture, fermentation, purification, filling, and packaging Strong process automation knowledge - understanding of automation infrastructure, current technologies, and automation project execution / verification. Knowledge of Delta V, Rockwell, and Plant Information Systems is a plus Demonstrated strong communication and technical writing skills Strengths in facilitation and collaboration / networking Experience in developing SOPs and delivering training Individual must be a team player prepared to work in and embrace a team-based culture that relies on collaboration for effective decision-making Proven track record of applying process improvement methodologies to mature and improve business processes (e.g. PDCA, LEAN, Six Sigma, and fundamental understanding of statistics, etc.) Why is the Position Open? Supplement additional workload on team Red Flags: Resumes should not be brief and have proven documented experience Poor Communication Poor Leadership Poor Teamwork Interview Process: WebEx We invite qualified candidates to send your resume to **************************. If you decide that you're not interested in pursuing this particular position, please feel free to take a look at the other positions on our website ******************************* You are also welcome to share this opportunity with anyone you think might be interested in applying for this role. Regards, 3KC Talent Acquisition Team

Job DescriptionDescription Now Hiring: Autism Support Specialist (Entry-Level) - Also known as a Behavior Technician Are you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a knack for fostering positive behavior and creating a supportive learning environment? Holding Hands Inc. is seeking a dynamic individual to join our team as a Behavior Technician. Location: Calabasas, CA Region | Sessions are completed in one of our beautiful clinics, the clients home, or another community location. We work diligently to schedule your clients within 20/miles or 30/minutes (whichever is closest) to your home to minimize commute time. Pay: $22-$25/hr depending on experience & education Schedule: Part-Time | 15 - 25+ hours per week Block Schedule Options Include: Block 1: Monday - Friday 3pm - 8pm Block 2: Monday - Friday 3pm - 6pm Block 3: Monday - Friday 5pm - 8pm Block 4: Monday, Wednesday, and Friday 3pm - 8pm What You'll Do as a Behavior TechnicianAs a Behavior Technician, you'll use a proven method called Applied Behavior Analysis (ABA) to support children and teens in reaching their full potential. You'll work one-on-one with clients in their home, school, or one of our welcoming clinics. Each day, you'll help your client learn new skills and reduce challenging behaviors in a fun, supportive, and meaningful way. What your day might look like: Work 1-on-1 with kids and teens with autism and other developmental needs Follow a personalized therapy plan created by our clinical team Use play, routines, and activities to help your client grow Track progress by taking notes and recording behaviors Encourage independence and build everyday life skills Celebrate every win-big or small! Don't worry if you're new to ABA-we'll provide you with thorough training to ensure you feel confident and prepared. You'll also have support from our caring, multi-disciplinary team every step of the way. Every child is unique, and so is our approach. We don't use cookie-cutter programs-instead, we tailor therapy to fit each client's needs, interests, and goals. If you're passionate about helping others, love working with kids, and want to make a real difference, this could be the perfect fit for you! Learn more here: ******************************************** Qualifications - What We Are Looking ForMinimum Qualifications High school diploma or equivalent 6 months of experience working with individuals with developmental disabilities (paid or unpaid) Must be able to lift at least 10 pounds, sit, and run as needed. Reliable source of transportation Must be comfortable commuting 20 miles or 30 minutes to client sessions Passion for working with children, youth, and young adults with developmental disabilities Preferred Qualifications Associate or bachelor's degree ABA experience or RBT Certified CPR certification in both pediatrics and adults Experienced and comfortable managing a wide variety of maladaptive behaviors, ranging anywhere from non-compliance, elopement, verbal and physical aggression, self-injurious behaviors, etc. Benefits & Perks - Things You'll LoveWhy join the Holding Hands Team? Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially. Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual. Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career. In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship. Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect. DEI training for all new hires. Benefits & Perks! Great technology provided such as an iPad Fully reimbursed Registered Behavior Technician certification Paid travel time in between clients & Mileage reimbursement Paid gap time for in between sessions 401(k) with a company match Sick/mental wellness time off & Paid Time Off Unlimited Referral Bonus Monthly Registered Behavior Technician group meetings Monthly ABA Student meetings for individuals collecting supervision hours towards their BCBA/BCaBA Annual Performance Reviews with opportunity for pay increases No experience? No problem. If you care about kids and want to grow your skills, we'll teach you everything you need to know. Start your journey with Holding Hands today!

Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market. We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care. The Bilingual (English/Spanish) Senior Survey/Support Analyst's primary function is to field and return calls from respondents/patients/caregivers and answers questions they may have about the survey that was sent to them by SHP. Detailed understanding of the materials, precise call notation and courteous phone etiquette is expected. This is a full-time in-office position, Monday - Friday. Duties and Responsibilities: * Receive inbound calls or place outbound calls to respondents/patients/caregivers * Manually enter data using excel and other software. * Visual review of on-screen material for quality and compliance * Mail handling, including opening and extracting envelope contents. * Scanning of surveys along with documentation. * Edit returned surveys and Quality Assurance of imported data. * Operation of a PC and a scanner for data input and review * Maintain an acceptable level of work quality Knowledge, Skills, Abilities, Languages and Experience: * Able to follow specific instructions and procedures without deviation * Excellent attention to detail * Good phone skills (helpful, clear, direct, patient, and courteous) * Proficient in core computer skills (Excel, Word, etc.) * Able to lift up to 30 lbs. * Able to push and pull 65-gallon shred containers on wheels, weighing up to 300 lbs. * Able to push and pull mail carts on wheels, weighing up to 400 lbs. * Minimum of one year of telephone support or similar experience. * Fluent Foreign Language Skills. Must be fluent in both English and Spanish. * Multilingual a plus. Pay: $24.00 - $25.00. per hour, depending upon experience. Benefits We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with a company match, an employee stock purchase plan, vacation time, sick time, and paid holidays. This position is not eligible for immigration sponsorship.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Responsible for tasks in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. • Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. • Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable). • Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. • Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquiries and provides follow-up. • Interprets schematic work order drawings to determine job specifications and installation needs. Effects problem solving where appropriate. • Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. Job Related Keywords: Fiber Network Technician Jobs, Fiber Technician Jobs, Network Technician Jobs, Field Technician Jobs, Fiber Network Jobs, Field Engineer Jobs, Fiber Network Field Technician Jobs, Fiber Network Field Engineer Jobs, Fiber Installer Jobs, Fiber Optic Technician Jobs, Fiber Optic Engineer Jobs, Field Service Technician Jobs, Field Service Engineer Jobs, Field Network Technician Jobs, Field Network Engineer Jobs, Field Installation Technician Jobs, Field Installation Engineer Jobs, Field Installer Jobs, Fiber Network Jobs, Network Field Technician Jobs, Network Field Engineer Jobs, Cable Installer Jobs, Cable Splicer Jobs, Cable Technician Jobs, Cable Engineer Jobs, Cable Installation Technician Jobs, Cable Installation Engineer Jobs, Fiber Cable Jobs, Cable Field Technician Jobs, Cable Field Engineer Jobs, Fiber Optic Jobs, Network Technician Jobs. Qualifications • 1-2 years job related experience or equivalent experience. • Ability to identify and distinguish audible tones/levels and ability to perceive difference in colors. • Able to read and interpret architectural, electrical wiring diagrams. Additional Information To know more about the position or to schedule an interview, please contact: Mohita Tejwani ************** *******************************

Job Description The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration. Compensation: $20 - $25 hourly Responsibilities: Primary Duties Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary Provide technical support, including verbal assistance and occasional on-site troubleshooting Complete assigned initiatives Manage Outages queues in Rev.io and update affected customers Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers Act as a liaison between clients, account management, and technical teams Other Duties Participate in internal and customer-facing projects as assigned Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets Drive process improvement initiatives to increase operational efficiency Support customer voice audits and provisioning processes Generate contracts and related documentation when required Maintain regular and predictable on-site attendance to fulfill the essential functions of the position. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3+ years of technical support experience Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools Ability to work effectively in a fast-paced environment while managing multiple priorities High School diploma or equivalent US work authorization, and you must be willing to work in an office environment About Company Aseva helps mid-market organizations run securely and reliably with mission-critical technology services. We partner with decision-makers to improve uptime, reduce risk, and simplify IT through managed services, cybersecurity, cloud, network, and communications solutions.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.

Requirements Ph.D. or M.S. in Electrical Engineering, Aerospace Engineering, Applied Mathematics, Physics, or a related field with a focus on computational modeling. 3 or more years of relevant technical experience (thesis work included). Experience with computational electromagnetics methods (e.g., FDTD, FEM, MoM, UTD, or hybrid techniques). Strong programming skills in Python, MATLAB, or C++ for simulation automation and data analysis. Experience working in an HPC or parallel computing environment. WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the Computational Multiphysics Engineer position is $125,000 to $195,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. Ref #2616-Q

Eleven Recruiting is searching for a Systems IT Administrator for one of our largest Aerospace Manufacturing companies sitting onsite in Simi Valley. As an integral part of our IT team, you will be responsible for the maintenance, configuration, and reliable operation of our Windows, Azure, VMware, data center, and backup storage systems. This position requires onsite presence and a deep understanding of IT infrastructure within a large-scale manufacturing environment. Key Responsibilities: Systems Maintenance: Maintain and administer Windows-based systems, ensuring optimal functionality, security, and performance. Azure Integration: Implement and manage Azure-based solutions, optimizing cloud-based resources for seamless operations. VMware Management: Configure and maintain VMware virtualized environments, ensuring efficient utilization of resources. Data Center Operations: Oversee and manage the data center infrastructure, including servers, networking equipment, and related systems. Backup Storage Solutions: Develop and maintain backup and disaster recovery solutions, ensuring data integrity and availability. Troubleshooting & Support: Provide technical support and troubleshooting for IT systems, promptly addressing any issues to minimize downtime. Documentation & Compliance: Maintain comprehensive documentation of systems, configurations, and processes while adhering to industry compliance standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience will be considered. Proven experience (X years) in systems administration within a manufacturing or similar environment. Proficiency in Windows systems administration, Azure cloud services, VMware virtualization, and backup storage solutions. Strong understanding of data center operations and infrastructure management. Excellent problem-solving skills with the ability to analyze complex technical issues. Strong communication and interpersonal skills for effective collaboration within cross-functional teams. Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional) are advantageous. #LI-BP1 #LI-Onsite Seniority Level: Senior level Salary: $50/hr Job Function: Information Technology Industry: Aerospace Employment Type: Full-Time Location: Simi Valley, CA

IT Support Technician - ONSITE Westlake Village, CA RESIDE IN PACIFIC TIME ZONE AREA Responsible for providing technical end-user support related to Enterprise Microsoft Windows and Apple endpoints, including associated software & hardware for internal staff. Triage trouble tickets to resolution or escalation and respond to queries. Also, isolate problems, and implement solutions with guidance of senior technicians and engineers. This position is a full-time, onsite/hybrid position covering the 8am-5pm PST time zone. PRIMARY RESPONSIBILITIES * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Resolve, update and/or route trouble tickets to the appropriate team. * Respond to queries either in writing or over the phone. * Help train users on best practices * Maintain daily performance of computer systems. * Troubleshoot issues to determine root cause. * Walk customer through problem solving process. * Run diagnostic programs to resolve problems. * Install, move, or replace computer peripherals including cable management * Follow up with customers to ensure the issue has been resolved. * Gain feedback from customers about computer usage. * Run reports to determine malfunctions that continue to occur. QUALIFICATIONS * Associate's degree in computer science or equivalent work or educational experience required. * MCSA or similar certification a plus. * Minimum 5 years of experience Windows Desktop, Apple Enterprise, and Android Enterprise. * Experience with Entra, Intune, M365 a plus. * Experience with an enterprise MDM, Kandji or Jamf a plus * A security minded approach to technology to protect users and the organization as a top priority. Security+ or similar certification a plus. * Strong troubleshooting and problem-solving skills including the use of standard and specialized Microsoft tools including performance monitoring. * Strong understanding of MS Active Directory, shared storage, GPO, SCCM, Roaming Profiles, Folder redirection, permissions, and common productivity applications. * Deep understanding of user endpoint hardware components, printers, and scanners. * Basic knowledge of network components (Ie. Switch, Router, Firewall, Load Balancer) * Working knowledge of network functions (TCP/IP, Routing, ACLs, VLANs, Wi-Fi, DNS) * High-level of attention to detail with strong written, verbal and presentation skills. * Excellent communication, customer support and interpersonal skills. * Ability to lift to 50 lbs. and work under desks as required. * Full-time hours required, with additional hours as necessary including weekends and holidays. * High ethical standards and willingness to learn. * Ability to interact and be adaptable to customer needs. COMPENSATION * Hourly Range*: $28.85 - $38.46 per hour * Actual compensation may vary from posting based on work experience, education and/or skill level. * * The hourly or salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. * We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance. * As an organization that values diversity of backgrounds, experiences, thoughts, and education levels, we know that an amazing candidate may not have all the qualifications that are listed above. Warner does not want to miss out on excellent candidates. If you believe you would be able to leverage your skills and strengths to meet our "Primary Responsibilities" section, please apply! We look forward to hearing from you!

Job Description Saalex is seeking an Engineering Technician IV-Radar Systems in Camarillo, CA. Saalex is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Position Type: Full-Time Salary: $31.63-$38.66 hourly (depending upon experience) Work Location: Full time onsite at Naval Air Station Point Mugu. Frequent travel to remote Company work locations may be required. Essential Functions: This position requires a solid understanding of radar tracking, surveillance, and Doppler radar operations. The incumbent is responsible for understanding and utilizing radar system modes along with advanced signal- and data-processing techniques to support accurate target detection, tracking, and system performance. Duties include conducting analytical assessments, applying radar processing methods, and performing testing and verification using both simulated and live radar data to ensure reliable and effective operational capability. Responsibilities include but are not limited to: Provides support operating and maintaining instrumented radars during the installation, maintenance, repair, troubleshooting, calibration, testing, fabrication, construction, and operation of diverse electronic/mechanical equipment and systems. Is able to work from heights occasionally. Dismantling mounting and replacing of equipment for troubleshooting and maintenance. Able to be cleared to handle COMSEC. Able to communicate between test centers over local radio and in technical meetings and range briefs. Basic understanding of power and hand tools. Installs, monitors, and services equipment and systems at the company and client sites. Performs test and evaluation, check-out, and certification tasks; performs validations/verifications of various electronic systems. Reviews Engineering Change Proposals for equipment impacts. Assists in accomplishing Engineering Change Instructions. Develops technical/engineering data for Planned Maintenance Systems, technical drawing updates, operating procedures, maintainability improvements, and test reports. Supports systems engineering activities with subject matter expertise. Assists in training others in the operation and performance of systems. Plans and coordinates work of other engineering technicians and related positions. Establishes and maintains filing systems, databases, and logs as needed for tracking project status and inventory. Assists work unit personnel as the on-site customer interface for equipment/system installation, testing, fabrication, and other engineering tasks as needed. Provides technical data and evaluation for components, equipment, and systems consistent with engineering plans, layout, and contract requirements. Supports engineers in the development of technical proposal and provides comments on the technical content and level of effort of the proposed scope of work. Uses established policies and procedures and subject matter knowledge to complete assignments of moderate complexity that vary in nature and sequence. Other duties as assigned or required Working conditions: Most positions involve work typical of office environment with no unusual hazards. There is occasional lifting to 20 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Frequent travel to remote Company work locations may be required. Requirements Education/Experience: Required: Required: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. The incumbent must have vocational/technical training beyond high school from an academic institution or military equivalent training and at least 5 years of job-related experience. The incumbent must possess good communication and analytical skills and working knowledge of computer systems and integrated software application programs. The incumbent must possess planning/organizing skills and must be able to work under deadlines. Incumbent must qualify for and maintain a government security clearance and must have a valid, current state driver's license. Desired: Class A license preferred. Working knowledge of TCP/IP networking, including switches, routers, firewalls, and VLAN configurations. Familiarity with network monitoring tools and data flow diagnostics between radar sensors, control systems, and data centers. Ability to troubleshoot Windows and Linux-based systems supporting radar operations. Working knowledge of oscilloscope, multi meter, spectrum analyzer and power meter. Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Incumbent must qualify for and maintain a government security clearance and must have a valid, current state driver's license. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan Employee Discounts

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration

At Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! We're looking for a Technical Support Representative who can confidently tackle our more technical inbound inquiries - APIs, webhooks, firewalls, error logs, and bug replication. You'll be the go-to for complex issues, helping customers get quick, clear answers while keeping things running smoothly. If you're a self-starter with solid technical instincts, strong communication skills, and the drive to learn fast and work independently, we'd love to chat.Responsibilities Serve as the first line of contact for customer issues via phone, email, and chat, ensuring timely and empathetic resolution. Troubleshoot and diagnose technical problems across APIs, integrations, and telephony systems, escalating when necessary. Collaborate with Engineering, Product, and Customer Success to resolve issues and surface product insights. Create and maintain support documentation, FAQs, and learning resources to scale customer enablement. Lead customer trainings, screen shares, and workshops to drive adoption and success. Identify recurring issues, trends, and feature requests to inform product improvements. Help improve internal support processes and automation for greater efficiency and consistency. Requirements Proven communicator with empathy and patience across phone, email, and chat. Strong analytical and problem-solving skills; able to break down and resolve complex issues. Experience with CRM platforms (Pipedrive, Salesforce, HubSpot) or similar tools. Solid understanding of web technologies (APIs, webhooks, HTTP, JSON) and comfort using diagnostic tools (Postman, browser console, logs). Comfort working with data and interest in learning tools like Omni/Looker to inform decisions and measure performance. Prior experience in a technical support, IT, or software-related role, or equivalent technical education/training. Tech-savvy and quick to learn new systems (experience with SaaS integrations or telephony/VoIP is a plus). Familiarity with ticketing systems (e.g., Zendesk, Intercom) and documentation best practices. Growth mindset and proactive in improving processes and customer experience. Bachelor's degree or equivalent technical background preferred. Benefits and Perks Comprehensive medical, dental, and vision insurance Unlimited paid time off (PTO), sick leaves, and paid holidays A pet-friendly office so your furry friends can be part of your workday Complimentary parking in our secure garage Opportunities to learn everything there is to know about tech startups and developing your CS skills A collaborative, dynamic, and supportive team environment!