Technical support engineer jobs in Schenectady, NY - 384 jobs

*This role is PROJECT based and 14 weeks long from February 2nd - May 8th, 2026 and is fully onsite. This person needs prior imaging/refresh/deployment experience and will be the sole tech onsite in Albany, NY*. *You will be working in a hospital setting so drug (no THC), **bg**, and full medicals are required.* *Description* We are seeking a hands-on, detail-oriented Healthcare IT Imaging & Deployment Technician to support the onsite imaging and deployment of radiologist workstations as part of a large-scale implementation of the Visage cloud-based PACS system. This role is critical to ensuring a smooth transition for radiologists across the health system, with a focus on delivering high-performance, fully configured diagnostic environments tailored to clinical workflows and patient care. *Key Responsibilities:* * Perform onsite imaging & deployment of radiologist workstations, including imaging software installation, diagnostic monitor calibration, and peripheral configuration. * Collaborate with radiologists, clinical IT, and PACS administrators to ensure each deployment meets specialty-specific workflow needs. * Conduct pre-deployment site assessments to verify readiness (network, power, ergonomics, etc.). * Troubleshoot and resolve technical issues during installation and post-deployment support. * Document workstation configurations, deployment status, and asset tracking in accordance with project standards. * Coordinate with imaging vendors and internal teams to manage hardware logistics and software licensing. * Assist in the imaging and configuration of computers and workstations to support the new environment. * Collaborate with IT, radiology, and clinical teams to ensure hardware compatibility and software readiness. * Perform system imaging, software installation, and configuration of diagnostic workstations and viewing stations. * Support network connectivity and peripheral setup (e.g., monitors, dictation devices, printers). * Conduct quality assurance checks to ensure systems meet performance and security standards. *Skills* Imaging, Deployment, Windows, health care, application support, Sccm, Hardware, Desktop, Troubleshooting, Customer service *Additional Skills & Qualifications* Nontechnical skills will be key critical to this role. This implementation is currently the #1 priority (with the most amount of spend attached) for the overall organization at Trinity Health. This is a high visibility project that could lead to more opportunities for individuals who perform well. Consultants should be dressed professionally onsite and will be working directly with clinical staff within the hospital walls, so customer service will be key critical. *Job Type & Location*This is a Contract position based out of Albany, NY. *Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Albany,NY. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description About the Role: The IT Support Specialist is critical in ensuring the smooth operation and maintenance of our organization's technology infrastructure. The primary objective is to provide timely and effective technical assistance to end-users, resolving hardware, software, and network issues to minimize downtime. This position involves diagnosing problems, implementing solutions, and escalating complex issues to specialized teams when necessary. The IT Support Specialist will also contribute to system updates, documentation, and user training to enhance overall IT service quality. Ultimately, this role supports business continuity by maintaining reliable and secure IT environments across the organization. Qualifications: Associate's degree or higher in Information Technology or related field preferred 2-3 years' experience in a technical support or help desk role Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications Familiarity with networking concepts such as TCP/IP, DNS, and VPN Strong problem-solving skills and ability to communicate technical information clearly to non-technical users Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) Experience with remote support tools and ticketing systems Knowledge of cybersecurity principles and best practices Familiarity with cloud services and virtualization technologies Exceptional interpersonal, organizational, follow-through and communication skills Prior experience supporting a diverse user base in a fast-paced environment Responsibilities: Respond promptly to user inquiries and technical issues via phone, email, or in-person support Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices Install, configure, and maintain operating systems, applications, and security software Document support activities, solutions, and procedures to build a knowledge base for future reference Assist with IT asset management, including inventory tracking and software license compliance Collaborate with other IT team members to escalate and resolve complex technical issues Provide end-user training and guidance on best practices for technology use and security Participate in system upgrades, backups, and routine maintenance tasks to ensure optimal performance A skilled IT Support Specialist is able to efficiently troubleshoot and resolve a wide range of technical issues encountered by users daily. Strong communication skills are essential for translating complex technical concepts into understandable guidance for end-users. Problem-solving abilities help to quickly identify root causes and implement effective solutions to minimize disruption. Benefits: Collaborative, fast-paced environment Health, Vision, and Dental Insurance Life Insurance 401(k) with company match Paid Time Off Employee Discounts

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Profile : Desk side Support Location : Albany, NY 12203 Duration: 12+ months with a possible extension of 4 years Job Duties: · Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues. · Deployment of systems to new users. · Migration of users from existing systems to new hardware including setup of the image and all standard applications. · System Administration tasks on systems that are part of the support requirement. · This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews. Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill: · Experience in a corporate deskside environment. 2+ years. · Windows 7/Windows 10, 4 yrs · Hardware troubleshooting experience, 4 yrs · Understanding of system backup and recovery methodologies and their implementation 2 yrs. · Candidates must be team members comfortable in multi-company organization. · Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner. · Other: Strong verbal and written communication skills required. Additional Information For more information, Please contact Shubham ************

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations! WHAT YOU'LL DO: Front Office Trading Desk Support Provide daily on-site support to Fixed Income and Delta One desks in NYC; occasional travel to Greenwich, CT Start coverage at 6:30am to align with market hours; ensure continuous trader workstation availability Ability to respond to high-severity incidents within strict SLAs, provide root cause analysis, and partner with trading systems teams to prevent recurrence Excellent customer service skills with the ability to prioritize and execute tasks independently while remaining calm under intense pressure Exceptional communication and interpersonal skills with the ability to act as the first point of contact for traders, managing expectations and delivering solutions immediately SME on supporting Windows operating systems andctroubleshooting PC hardware Trading Desk Technology Asset Management Ensure trading workstations are fully operational andcoptimized for low-latency performance, with rapid turnaround on replacements or upgrades Maintaining and adding to monitoring automations to stay ahead of issues Maintain an accurate, real-time inventory database of all trading desk assets, including software licenses and entitlements tied to front-office applications Enterprise & Trading Application Support Provide hands-on support for traders and desk staff across trading specific apps/systems and core enterprise apps Trading OMS systems (Matrix, GLMX), DealerWeb, CME Brokertec, BBG Terminals, FENICS BGC, Cloud9, Okta, Slack, Google Workspace, Office365, Box, Atlassian suite, Zoom, ConnectWise, Airtable, Azure File Shares POC for all external trading platform support to keep trader specific systems operational Maintain and create automations to monitor trader specific systems in real time Leverage enterprise and trader AI tools to improve front desk daily operations and performance Assist users with access, troubleshooting, and workflow issues across these platforms, escalating to system administrators when back-end changes are required Act as a power user and first point of contact for trading desk staff leveraging these systems in daily workflows Support onboarding and training of new hires on enterprise and trading applications, ensuring smooth ramp-up for front office teams Partner with infrastructure, InfoSec, and IT to coordinate patches, upgrades, and entitlement changes without disrupting trading operations Documentation Maintain clear, user-friendly documentation of trading desk support procedures, troubleshooting steps, and quick-reference guides in Confluence Create and update knowledge base articles specifically for front office teams to speed issu resolution and reduce repetitive requests Capture and share lessons learned from major incidents and post-mortems to continuously improve trader support practices Scripting & Automation Leverage scripting skills (PowerShell & Python preferred) to automate repetitive desktop support tasks (e.g. workstation setup, log collection, monitoring scripts) Experience designing and implementing Slack bots, chatbots, and/or RPA solutions to streamline trader workflows, enhance user engagement, and improve operational efficiency WHAT YOU'LL BRING: 8+ years of direct experience providing technical support to Front Office trading desks. In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems. Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.). Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows. Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) and Intune is advantageous. Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly. Series 99 certification or an equivalent credential is a plus. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range$96,000-$115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Unit Support Technician Location: Malta, NY Employment Type: Per Diem Shift/Schedule: Varied shifts Department: Malta Med Emergent Care Salary Range: $18.34## $28.70#hourly, based on experience and qualifications # About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. #About the Role We#re looking for a dedicated Unit Support Technician to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our support#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. As the Unit Support Technician (UST), you will#facilitatepatient throughput and conduct#both clinical and clerical duties for the Emergent Care and Medical Imaging Departments at Malta Med Emergent Care. All responsibilities contribute to the safety, care and comfort of patients and their families. What You#ll Do Safety: Adheres to policies and procedures Responds to patient call lights promptly Adheres to infection control, safety, fire and disaster policies and procedures Patient Care: Provides care within the job duties and responsibilities Responds promptly to patient and family requests for assistance Performs 12-Lead EKG and obtains rhythm strips as directed Performs bedside glucose monitoring in accordance with written policy and procedure and records and reports results Collects urine and nasal specimens for analysis and culture as directed Performs outpatient Urine Drug Screens Reports observations to RN or Medical Imaging Technologist in a timely manner and escalates up the chain of command if warranted Facilitates patient flow between Emergent Care and Medical Imaging Enters next-day medical imaging orders Greets patients, verifies patient procedure, obtains appropriate paperwork, and notifies the technologist responsible for the exam Transports and assists patients safely within the facility and to the parking lot if needed Explains tests and exam procedures, and assists in patient readiness for testing Performs various duties in all Medical Imaging modalities as directed as needed Equipment Operation: Use of patient care transport equipment such as but not limited to, wheelchairs, Maxi lift, slide sheets, slide boards, and stretchers Operates pneumatic tube system Monitors unit supplies to ensure availability and prevent expiry Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values Collaborate with interdisciplinary teams to support health, healing, and service excellence Perform support responsibilities with a focus on safety, quality, and efficiency Use hospital systems and tools to document care and support operations Continuously seek opportunities to improve processes and support patient and staff satisfaction Serve as a positive, professional representative of our hospital and community What You Bring High school diploma or equivalent. At least one year of experience in Healthcare field required. Must possess ability to use information systems. BLS Certification (can be obtained upon hire). Medical terminology preferred. Strong communication and teamwork skills Commitment to providing patient-first, high-quality service Comfort working in a fast-paced, collaborative environment # Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions # Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. # # # # Unit Support Technician Location: Malta, NY Employment Type: Per Diem Shift/Schedule: Varied shifts Department: Malta Med Emergent Care Salary Range: $18.34 - $28.70 hourly, based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Unit Support Technician to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. As the Unit Support Technician (UST), you will facilitatepatient throughput and conduct both clinical and clerical duties for the Emergent Care and Medical Imaging Departments at Malta Med Emergent Care. All responsibilities contribute to the safety, care and comfort of patients and their families. What You'll Do Safety: * Adheres to policies and procedures * Responds to patient call lights promptly * Adheres to infection control, safety, fire and disaster policies and procedures Patient Care: * Provides care within the job duties and responsibilities * Responds promptly to patient and family requests for assistance * Performs 12-Lead EKG and obtains rhythm strips as directed * Performs bedside glucose monitoring in accordance with written policy and procedure and records and reports results * Collects urine and nasal specimens for analysis and culture as directed * Performs outpatient Urine Drug Screens * Reports observations to RN or Medical Imaging Technologist in a timely manner and escalates up the chain of command if warranted * Facilitates patient flow between Emergent Care and Medical Imaging * Enters next-day medical imaging orders * Greets patients, verifies patient procedure, obtains appropriate paperwork, and notifies the technologist responsible for the exam * Transports and assists patients safely within the facility and to the parking lot if needed * Explains tests and exam procedures, and assists in patient readiness for testing * Performs various duties in all Medical Imaging modalities as directed as needed Equipment Operation: * Use of patient care transport equipment such as but not limited to, wheelchairs, Maxi lift, slide sheets, slide boards, and stretchers * Operates pneumatic tube system * Monitors unit supplies to ensure availability and prevent expiry * Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values * Collaborate with interdisciplinary teams to support health, healing, and service excellence * Perform support responsibilities with a focus on safety, quality, and efficiency * Use hospital systems and tools to document care and support operations * Continuously seek opportunities to improve processes and support patient and staff satisfaction * Serve as a positive, professional representative of our hospital and community What You Bring * High school diploma or equivalent. * At least one year of experience in Healthcare field required. * Must possess ability to use information systems. * BLS Certification (can be obtained upon hire). * Medical terminology preferred. * Strong communication and teamwork skills * Commitment to providing patient-first, high-quality service * Comfort working in a fast-paced, collaborative environment Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.

Job DescriptionSummary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.

The Department of Computer Science is seeking an IT Lab Technician to support teaching and research initiatives. This position is responsible for managing computing infrastructure across Macintosh, Linux, and Windows platforms, including software and hardware installation, maintenance, and technical support. Additional responsibilities include managing equipment acquisition and surplus, training staff and teaching assistants, and serving as the department's primary liaison with university Information Technology Services. This role requires an individual who stays current with emerging IT trends and best practices to enhance lab operations and support the department's academic and research mission. Primary Responsibilities: * Installing, configuring, maintaining, and upgrading software and hardware systems for teaching and research on Macintoshes, Linux, and Windows platforms. * Providing technical support to students, faculty, and staff. * Maintaining lab intra-net services, including interfacing with university ITS. * Setting up educational and research computing laboratories, including capstone courses, GTA labs, and learning labs. * Training and directing the work of teaching and student assistants associated with computing laboratories. * Training staff and faculty on software systems. Installing new software for staff and faculty. * Applying patches and upgrades when necessary. * Advising faculty on equipment purchases. * Preparing requisitions for and maintaining new and existing computing equipment; maintaining warranty, service and repair records; performing quality checks on newly delivered equipment to ensure proper operation. * Developing and maintaining system documentation. * Surplus old and outdated computing equipment. * Interfacing the department's IT infrastructure with the university and liaising with the university Information Technology Services Department. * Complete and maintain accurate records and all necessary documentation associated with acquisition, surplus, and retirement of computer systems and peripherals. * Liaison with the IT group and keep the College notified of University wide initiatives. Represent CNSE and its IT needs. * Represent CNSE at meetings and bring relevant IT issues and initiatives to the College's attention. Be the primary point of contact between ITS and CNSE. * Maintain currency with best practices and current and emerging trends in the IT industry; leverage this knowledge to improve operations and performance across all platforms, the College, for all computers and computer-based equipment. * Other reasonable duties as assigned Job Requirements: * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms Requirements: Minimum Qualifications: * Bachelor's degree in information technology or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization. * 2 to 3 years of experience in the IT field * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with cloud-based infrastructure architecture and deployment. * Experience with creating and managing virtual machines. Additional Information: Professional Rank and Salary Grade: SL-3, $62,000-$65,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. A review of applications will start on March 10, 2025 and the search will remain open until the position is filled.

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly. In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers. This role is located in our Amsterdam hub. What You Will Do * Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring. * Troubleshoot Connectivity - You will dive deep into network-related incidents. Whether it's a failed SIM activation or an outage, you will use your technical toolkit to diagnose the issue and guide customers to a resolution, building deep domain expertise along the way. * Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently. * Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed. * Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard. What We Are Looking For * Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users. * Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows. * Problem-Solving Mindset - You don't just follow a runbook; you are comfortable investigating ambiguity and finding answers in a fast-changing environment. * Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers. * Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.

Mammoth Brands (formerly Harry's Inc.) is the modern CPG company behind brands Harry's, Flamingo, Lume, Mando, and Coterie. We're building a new model-and home-brands, founders, and talent looking to solve unmet needs, improve peoples' lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it's not, we don't do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community. We got our start in 2013 when our co-founders created Harry's. They built the brand differently-online first, prioritizing direct relationships with customers-and in the process learned they'd created something bigger: a playbook and platform that could help other brands grow and scale to their full potential, and a vision to reimagine consumer packaged goods. Today, Mammoth Brands is a growing portfolio of brands and the largest CPG company built in the last 20 years. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: to create a company that people like more, that better serves its customers, employees, and community. As a company, we're also committed to making a positive impact and have donated over $20 million through our network of nonprofit partners to date. Job Summary: The IT Support Analyst will provide technical assistance and support to end-users for all IT-related issues, ensuring minimal disruption to business operations. This role will serve as a primary point of contact for troubleshooting and resolving hardware, software, and basic networking problems across both PC (Windows) and Mac (mac OS) platforms. The ideal candidate is a customer-oriented problem-solver who can communicate technical concepts clearly to non-technical users. Responsibilities: Responsibilities include providing technical support via various channels, troubleshooting issues on both PC and Mac operating systems and common applications, resolving basic networking problems, and using a help desk ticketing system. Other duties involve assisting in IT asset inventory and staying informed on technology trends. Required qualifications: Required qualifications typically include an Associate's degree in IT or equivalent experience, at least 2 years in IT support, and proficiency in Windows and mac OS support. Strong problem-solving, analytical, and customer service skills are also essential. Advanced Technical Skills: Entra ID and Google Workspace: Proficiency in managing user accounts, permissions, and groups in identity and administering common cloud-based services like Microsoft 365 or Google Workspace. Basic networking: Experience with networking tasks, such as IP address and DNS configuration, troubleshooting firewall settings, and a deeper understanding of protocols like TCP/IP and DHCP. Mobile device management (MDM): Expertise in managing and securing mobile devices (smartphones and tablets) within the organization. System and security protocols: Knowledge of security best practices, such as endpoint protection, virus removal, and setting up and troubleshooting multi-factor authentication (MFA). Remote support and collaboration tools: Experience with remote desktop and support software, as many support tasks are performed remotely. Cloud infrastructure: Familiarity with cloud platforms like Amazon Web Services (AWS) or Microsoft Azure is increasingly valuable. Scripting and automation: Knowledge of scripting languages like PowerShell or Bash to automate routine tasks and increase efficiency. Ai Tooling skills: Understanding and willingness to understand Ai tools like ChatGPT, Gemini, Claude… Leveraging such tools to enhance responsiveness, and improve results to requestors. Service Management Experience: Working with a service management system like Freshservice, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable Soft Skills: Communication: Excellent verbal and written communication is crucial for explaining complex technical issues to non-technical users in a patient and easy-to-understand manner. Problem-solving: Strong analytical and critical-thinking skills are necessary to diagnose problems systematically and find effective, efficient solutions. Patience and empathy: Users are often frustrated when technology fails. A patient and empathetic demeanor can calm users and build rapport, leading to better support outcomes. Customer service orientation: Going beyond a simple fix to ensure a positive and supportive experience for the user. Adaptability and continuous learning: The tech landscape changes constantly, so the ability and willingness to learn new technologies and adapt to new processes are essential. Attention to detail: Meticulousness is important for tasks like documenting processes and performing system backups to avoid errors. Time management and prioritization: The ability to handle multiple support requests simultaneously and prioritize them based on urgency and business impact. Benefits and perks Medical, dental, and vision coverage 401k match Equity in Mammoth Brands Flexible time off and working hours Wellness and L&D stipends 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop Free products from all of our brands This role requires 5 days in-office, Monday-Friday . Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom! We can't quantify all of the intangible things we think you'll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $70,000-$80,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience. Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

About Lume and Mando Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don't have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men's line called Mando, bringing our expertise to the men's personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day. Lume and Mando are part of Mammoth Brands, the modern CPG company behind category-leading brands Harry's, Flamingo, Lume, Mando, and Coterie. Driven by a mission to “Create Things People Like More,” the company is creating a new model-and home-for brands, founders, and talent looking to solve unmet needs, improve peoples' lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date. Job Summary: The IT Support Analyst will provide technical assistance and support to end-users for all IT-related issues, ensuring minimal disruption to business operations. This role will serve as a primary point of contact for troubleshooting and resolving hardware, software, and basic networking problems across both PC (Windows) and Mac (mac OS) platforms. The ideal candidate is a customer-oriented problem-solver who can communicate technical concepts clearly to non-technical users. Responsibilities: Responsibilities include providing technical support via various channels, troubleshooting issues on both PC and Mac operating systems and common applications, resolving basic networking problems, and using a help desk ticketing system. Other duties involve assisting in IT asset inventory and staying informed on technology trends. Required qualifications: Required qualifications typically include an Associate's degree in IT or equivalent experience, at least 2 years in IT support, and proficiency in Windows and mac OS support. Strong problem-solving, analytical, and customer service skills are also essential. Advanced Technical Skills: Entra ID and Google Workspace: Proficiency in managing user accounts, permissions, and groups in identity and administering common cloud-based services like Microsoft 365 or Google Workspace. Basic networking: Experience with networking tasks, such as IP address and DNS configuration, troubleshooting firewall settings, and a deeper understanding of protocols like TCP/IP and DHCP. Mobile device management (MDM): Expertise in managing and securing mobile devices (smartphones and tablets) within the organization. System and security protocols: Knowledge of security best practices, such as endpoint protection, virus removal, and setting up and troubleshooting multi-factor authentication (MFA). Remote support and collaboration tools: Experience with remote desktop and support software, as many support tasks are performed remotely. Cloud infrastructure: Familiarity with cloud platforms like Amazon Web Services (AWS) or Microsoft Azure is increasingly valuable. Scripting and automation: Knowledge of scripting languages like PowerShell or Bash to automate routine tasks and increase efficiency. Ai Tooling skills: Understanding and willingness to understand Ai tools like ChatGPT, Gemini, Claude… Leveraging such tools to enhance responsiveness, and improve results to requestors. Service Management Experience: Working with a service management system like Freshservice, Jira, Zendesk… Managing responses, routing tickets appropriately to respective team members in timely fashion. Valuable Soft Skills: Communication: Excellent verbal and written communication is crucial for explaining complex technical issues to non-technical users in a patient and easy-to-understand manner. Problem-solving: Strong analytical and critical-thinking skills are necessary to diagnose problems systematically and find effective, efficient solutions. Patience and empathy: Users are often frustrated when technology fails. A patient and empathetic demeanor can calm users and build rapport, leading to better support outcomes. Customer service orientation: Going beyond a simple fix to ensure a positive and supportive experience for the user. Adaptability and continuous learning: The tech landscape changes constantly, so the ability and willingness to learn new technologies and adapt to new processes are essential. Attention to detail: Meticulousness is important for tasks like documenting processes and performing system backups to avoid errors. Time management and prioritization: The ability to handle multiple support requests simultaneously and prioritize them based on urgency and business impact. Benefits and perks Medical, dental, and vision coverage 401k match Equity in Mammoth Brands Flexible time off and working hours Wellness and L&D stipends 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop Free products from all of our brands This role requires 5 days in-office, Monday-Friday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom! We can't quantify all of the intangible things we think you'll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $70,000-$80,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience. Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

About Us: EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.'s Best Workplaces 3 years in a row and Built In's Best Places to work in 2025 and 2026! We are looking for a motivated and technically minded Technical Support Specialist to join our team in New York City. In this role, you will serve as the first point of contact for our client's users, helping them navigate technical challenges and ensuring they get the most value out of our platform. This is an ideal role for a recent graduate or early-career professional looking to launch a career in technical product support, customer success, or solutions engineering. You will gain deep exposure to AI-as-a-Service (AIaaS) concepts, database management, and enterprise SaaS workflows. What You Will Do Front-Line Support: Act as the primary point of contact for client users, managing incoming inquiries via email, chat, and ticketing systems. Troubleshooting: Diagnose and resolve technical issues related to the EvolutionIQ platform; replicate bugs and work with the Technical Engagement Management and Solutions Engineering team to escalate complex problems. Client Education: Translate complex technical concepts into clear, easy-to-understand explanations for non-technical users. Data Analysis: Use SQL to query databases and investigate data discrepancies to resolve client support tickets. Workflow Optimization: Utilize tools like Zendesk and Salesforce to track issues, document solutions, and contribute to our internal knowledge base. Product Feedback: Be the "voice of the customer" by gathering user feedback and trends to share with the Product and Engineering teams. Who You Are Education: You hold a Bachelor's degree, preferably in Computer Science, Information Systems, Engineering, or a Business discipline (Finance, Accounting, etc.). Experience: You are fresh out of a top program and/or have up to 2 years of professional experience. Previous internships in tech support, IT, or client services are a strong plus. Communications: You possess excellent written and verbal communication skills. You can write a professional email and speak confidently with clients. Tech-Savvy: You have a firm grasp of technical support workflows and a strong interest in AI technologies and SaaS business models. Problem Solving: You enjoy digging into a puzzle and don't stop until you find the solution. Technical Skills Required: Understanding of AI-as-a-Service (AIaaS) concepts. Basic to Intermediate proficiency in SQL (selects, joins, basic data manipulation). Familiarity with CRM and Ticketing platforms (specifically Salesforce and Zendesk). Preferred: Experience with ServiceNow is a plus. Experience with API testing tools (like Postman) or basic scripting (Python/JS). Work-life, Culture & Perks: Compensation: The base salary range is 75-95K, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package. Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend. Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement. Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer. EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours? Position Overview We are seeking a strategic, detail-oriented, and results-driven Support Analytics Analyst to support business intelligence and analytics efforts across Finance, Human Resources, and Customer Support functions. This individual contributor role will play a key part in transforming data into meaningful insights that enhance decision-making, operational efficiency, and organizational alignment. The ideal candidate is highly skilled in Power BI, fluent in SQL and Excel, and experienced in creating reporting tools and dashboards that help stakeholders understand performance, identify trends, and drive improvements. They are curious, analytical, and passionate about enabling data-driven decisions through clarity and collaboration. What you'll do Deliver Business Insights: Translate complex, large-scale data into clear insights and actionable recommendations that support revenue, profitability, and strategic goals. Dashboard & Reporting Development: Design, build, and govern automated dashboards and reporting tools using Power BI, SQL, and Excel to enable effective decision-making. Performance Monitoring & KPI Tracking: Support the development and tracking of key performance indicators (KPIs); provide insights to benchmark performance and drive accountability across functional teams. Data Management & Integration: Extract, clean, and analyze data using tools such as Google BigQuery and Excel; partner with IT and data engineering teams to ensure data quality, model performance, and scalable infrastructure. Cross-Functional Collaboration: Partner with stakeholders across Finance, HR, Customer Support, and internal BI teams to understand business needs and provide analytic support for planning, reporting, and process improvement initiatives. Problem Solving & Root Cause Analysis: Analyze data to identify operational issues or improvement areas; conduct root cause analysis and risk assessments to inform solutions. Communication & Data Storytelling: Document and communicate data findings clearly, translating technical insights into accessible, non-technical language for business stakeholders. Enablement & Governance: Promote data literacy and self-service BI across the organization, ensuring reporting processes are accurate, timely, and aligned with business needs. All other duties as assigned Who you are Bachelor's degree in finance, information systems, mathematics, business analytics, or a related quantitative field 2+ years of experience in analytics, reporting, or business intelligence roles Advanced proficiency in Power BI, including DAX, Power Query (M), and dashboard design Solid knowledge of SQL and Excel with experience querying large datasets Experience working with data from HR, Finance, or Customer Support systems is a plus Proven ability to synthesize data into compelling stories and business cases Strong communication and presentation skills, with a collaborative, growth-led and business-partnering mindset Strong communication skills, with the ability to explain data and analysis clearly to both technical and non-technical stakeholders Detail & results-oriented, with the ability to manage multiple priorities in a fast-paced, matrixed environment What's in it for you Annual base salary range: $95,000 - $100,000 Bonus target range: 20% Generous benefits package including medical, dental, vision, life, disability A company culture that prioritizes internal development and professional growth Time off with pay 401(k) plan with a degree of employer matching Paid parental leave Wellness programs and product discounts Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential. Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #LI-VA1 #LI-hybrid By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, ******************************************** or terms of use ******************************************

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title : Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military