Technical support engineer jobs in Spring, TX - 794 jobs

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. We have an exciting opportunity for a Model Based Systems Enginee r to join the team with JETS II. We are seeking a highly experienced Senior Lead Systems Engineer with deep expertise in Model-Based Systems Engineering (MBSE) and human spaceflight programs and ground systems integration to lead the development and integration of complex aerospace systems. The ideal candidate will provide technical leadership across the full systems engineering lifecycle-from concept through verification and validation through Sustainment-using MBSE tools and methodologies to ensure mission success and safety compliance. The Model Based Systems Engineer will: Lead system architecture development and analysis using MBSE principles and tools (e.g., Cameo/MagicDraw, Rhapsody, Enterprise Architect). Define, manage, and validate system requirements, interfaces, and verification methods for crewed spaceflight systems. Develop and maintain SysML models to support system design, trade studies, and mission assurance. Collaborate with multidisciplinary teams (safety, reliability, human factors, propulsion, avionics, etc.) to ensure systems meet NASA and industry standards for human spaceflight. Participate in design reviews, technical interchange meetings, and customer presentations. Guide and mentor junior systems engineers in MBSE techniques and systems engineering best practices. Support risk management, configuration management, and requirements traceability throughout the project lifecycle. Interface with NASA, commercial partners, and subcontractors to coordinate system-level design integration. Resumes, in month and year format, must be submitted with application in order to be considered for the position. Qualifications - External Requisition Qualifications: This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. Typically requires a minimum of a bachelor's degree in Engineering and may be expected to have a related master's degree and normally possess 10-15 years of related experience. Bachelor's degree in Systems Engineering, Aerospace Engineering, or a related discipline. Minimum 10 years of experience in systems engineering, including 5+ years applying MBSE methods in large, complex aerospace or spaceflight programs. Proven experience supporting ground systems, human spaceflight or crewed spacecraft programs (NASA, commercial, or equivalent). Expert-level proficiency with SysML and MBSE tools (Cameo/MagicDraw preferred). Strong understanding of systems engineering processes per NASA NPR 7123.1, MIL-STD-499C, or INCOSE SE Handbook. Demonstrated ability to lead cross-functional teams and deliver high-quality technical documentation. Excellent written and verbal communication skills. Requisition Preferences: Master's degree in Systems Engineering, Aerospace Engineering, or a related field. INCOSE CSEP or ESEP certification. Model User (MU), Model Builder Fundamental (MBF), Model Builder Intermediate (MBI) or Model Builder Advanced (MBA) certification Experience with NASA human-rating standards and processes (e.g., NPR 8705.2, 8715.3). Familiarity with DOORS, JAMA, or other requirements management tools. Experience with digital engineering frameworks and integration with simulation or data management tools. Why Join Our Team? In addition to exciting career opportunities, we also have: Excellent personal and professional career growth 9/80 work schedule (every other Friday off), when applicable Onsite cafeteria (breakfast & lunch) Much, much more! Additional Information Proof of U.S. Citizenship or US Permanent Residency may be a requirement for this position. Must be able to complete a U.S. government background investigation. Management has the prerogative to select at any level for which the position is advertised. Essential Functions Work Environment Generally, an office environment, but can involve inside or outside work depending on task. Physical Requirements Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time). Equipment and Machines Standard office equipment (PC, telephone, printer, etc.). Attendance Regular attendance in accordance with the established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements. Other Essential Functions Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. US EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PI37bbd9ca0e72-8230

15 x Endur (or Findur) Functional & Technical Consultants through to Architect / Director - Contract or Perm - Based from anywhere in the US (including New York, Houston, Dallas, Chicago, LA.....) Global ETRM / CTRM IT consultancy specialized in Endur (or Findur) functional, technical and techno-functional Greenfield implementations and upgrades seek 15 x permanent and contract new hires: 5 x Endur Functional Business Analysts from Consultant up to Architect/Director Level 5 x Endur Technical Developers from Consultant up to Architect/Director Level 5 x Endur Techno/Functional Consultants from Consultant up to Architect/Director Level Salary/Rate: Permanent: $150k-280k base + bonus + benefits Contract: $80-180 per hour My consultancy has a fantastic relationship with the software vendor and work in tandem with them on all their Global Endur projects. They have a large global Endur consulting team, comprising many of the recognised global experts in Endur (technical and functional) and are looking to continue to grow the practice to support demand from their clients for both US based clients/projects as well as more Global remotely based clients/projects. As well as working remotely and on-site at multiple high-profile Endur clients (mostly implementing Endur v.24 and v.25), you will also gain formal training on-site at one of their largest global Oil Major clients to help upskill you and fill any gaps in your Endur knowledge. Although most consultants work at close to 100% utilisation rate, even when you have a week between projects, you'll still be learning and upskilling in Endur, including learning new modules. It is essential that you have strong Endur (or Findur) commercial experience (functional or technical) working either for a commodity trading house implementing or upgrading Endur (or Findur) or through another consultancy working on-site at a commodity trading house implementing or upgrading Endur (or Findur). It is highly preferred that you will have worked on Endur v.17 or a more recent version (v.19, v.23, v.24 or v.25). You can be based from anywhere in the US, with occasional travel across the US to meet the client at the start of an implementation and at agreed key points in the project. If you are an experienced Endur (or Findur) ETRM professional and looking to gain strong variety working at several different commodity trading houses, oil & gas majors etc, learning on client projects as well as in formal Endur training environments from industry Endur experts, joining as a contractor or permanent hire please send through an up-to-date copy of your CV to Ben at *******************

1. Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment. Client-facing. This individual needs to be proficient supporting clients in Windows 11 enviroment 2. Windows 11 2 to 3 years providing support troubleshooting W11 OS. Software and hardware support 3. Customer Service/Satisfaction Skills 4.Active Directory troubleshooting skills. This position is onsite Monday - Friday inside the loop of Houston, TX *Job Type & Location*This is a Contract position based out of Houston, TX. *Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr. *Workplace Type*This is a fully onsite position in Houston,TX. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): * On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment * Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times * Ensure escalation situations are managed and corrected quickly and professionally * Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a very high level of enterprise solution product knowledge * Work with Technical Account Manager, Service Manager, and Product Manager to define service programs * Provide and contribute information such as fault triage and training materials * Run tests and simulations at our facility to assist with problem-solving * Travel to the field to train and or resolve customer issues * Train new service engineers * Able to work under the Technical Account Manager's direction and take ownership of customer base * Demonstrate the ability to be self-sufficient in the field * Able to defuse challenging situations * Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations * Determines requirements and/or root cause of technical issues by working with customers * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems * Ability to produce meaningful reports and metrics is a plus * Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed * Travel is required (up to 25%) Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred * Minimum of 5 years experience in field support servicing complex X86 systems and parts preferred * Will consider an associate degree in electrical technology, electronics, or equivalent military experience * Work experience in large enterprises or certification in Windows and Linux environments is a plus * Emphasize break/fix experience and on-site customer service experience * Hands-on experience with servers (Supermicro, EMC, DELL, HP) * Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues * Strong technical communication skills to lead investigations with engineers of multiple disciplines * Strong written and verbal communication skills, project management skills, and solid time management skills * Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies * Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions * Full professional proficiency in English (read/write/speak) * Familiarity with Linux is a plus Salary Range $70,000 - $100,000* The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

The LDAR Inventory Projects Technician position performs activities related to LDAR (Leak Detection and Repair) component inventory projects. The project may consist of multiple tasks to initiate, modify, or validate the facilities' current component inventory of the LDAR program. Tasks associated with this position provide various clients with regulatory compliance services related to facility environmental programs. This position requires travel (80-100%) to and from various petroleum refineries, chemical or gas processing facilities. The starting pay rate is $20/hr. Essential Functions * Understanding of EPA Method 21 including inspection techniques and instrument calibration * Ability to identify various process equipment (valves, pumps, compressors, flanges, piping connections, etc.) * Accurately and completely perform administrative duties, including recordkeeping documentation and forms, submitting receipts, and completing daily timesheets * Become proficient in project field responsibilities including reviewing Pipe and Instrumentation Diagrams (P&IDs), flag process lines/equipment, affix physical component inventory tags, and accurately document component information required. * Ability to perform Quality Assurance/Quality Control (QAQC) of work and upholding set company standards * Knowledge of applicable regulatory requirements related to project facility * Ability to functionally utilize, maintain, and troubleshoot project specific equipment including Toxic Vapor Analyzers (TVA's), electronic data logging devices and computers * Reporting Open Ended Lines (OEL), Audible Visual and Olfactory (AVO) emissions, damage, or hazards to appropriate site-specific personnel * Ability to successfully complete and maintain required safety and site-specific training and accreditations. * Incorporate safety into daily work activities, utilize all required safety personal protection equipment and perform safety inspections/audits as required * Maintains cleanliness of company property, including office, vehicle, and other work areas * Aid other company projects as needed and/or perform other job-related duties as assigned. Supervisor Responsibilities * No supervisory responsibilities; may provide guidance to other employees/individuals. Required Qualifications * EDUCATION REQUIREMENT - High School Diploma or GED * Ability to pass a comprehensive background check and drug screening. * Must pass all applicable safety training. * Complete the Transportation Working Identification Credential (TWIC) program followed by verification via a TWIC card. Knowledge, Skills & Abilities * Safety first attitude * Mechanical and hand tool knowledge; basic electrical/mechanical skills * Ability to perform data entry using Alliance software. * Ability to work in physically demanding field conditions, physical endurance. * Professional attitude and ability to learn. * Ability to perform effectively at heights; ability to operate lifts/sky jacks and other large equipment. * Awareness of personal and industrial safety requirements, particularly in relation to signs of heat stress, exhaustion, and emergency first aid * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy. * Ability to effectively communicate with associates and customers. * Ability to read, count, and clearly write to accurately complete all documentation. Work Environment While performing the duties of this job, the employee travels extensively to industrial work sites and performs testing in hazardous or extreme working conditions. This position may involve working at extreme heights and may involve intense levels of emotional stress. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Outdoor work in petroleum refineries, chemical or gas processing facilities walking and standing for prolonged periods of time. * Adverse weather conditions (extreme hot/cold and inclement weather) * Carrying equipment on your persons that could weigh up to approximately 15-25 lbs. Testing instruments, data logger, hand tools, and miscellaneous equipment are typically carried in a backpack. * The work involves ascending stairs, climbing vertical ladders, and working from elevated heights, heights may exceed 300 feet, (wearing personal fall protection when required) with equipment described above. * All outdoor work is performed wearing personal protective equipment (PPE), which includes, but is not limited to, a hardhat, fire retardant coveralls, safety glasses, hearing protection, safety boots, and a 5-point safety harness (when required). Travel (80-100%). Travels to and from various petroleum refineries, chemical or gas processing facilities. Depending on the assignment and the remoteness of the site, may require travel on weekends. Key Benefits Include: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #ELLDAR Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST. Responsibilities Include: Respond to end‑users and clients on technology-related issues and questions. Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications. Demonstrate proficiency with the firm's applications. Provide Level 2 support for practice-group-specific hardware and software. Perform software installations and upgrades. Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades. Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs. Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications. Provide status reports to and communicate with the manager. Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated. Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology. Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations. Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs Serve as a knowledgeable resource to team members within the office and the region. Provide Mobility support and advanced troubleshooting for approved devices. Maintain voice and LAN connections in closets and jacks. Perform routine maintenance of servers and applications. Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems. Deploy and support office telephone equipment. Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems. Experience and qualifications: Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience. Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required. Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts). Ability to solve practical problems dealing with a variety of variables where little standardization may exist. Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors. To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred. #LI-Hybrid Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Employment Type: Full-Time Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations. Job Summary: We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site. Set up, maintain, and support laptops, desktops, and peripheral equipment. Troubleshoot hardware, software, and basic network-related problems. Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation. Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology. Coordinate hardware rotation and ensure proper endpoint maintenance. Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions. Collaborate with IT team members to improve processes and enhance the overall end-user experience. Stay up to date with emerging technologies, tools, and best practices in IT support. Qualifications: 1-3 years of experience in IT support or help desk roles. Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting. Familiarity with Windows and mac OS operating systems. Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts. Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus). Excellent problem-solving skills with strong attention to detail. Strong communication skills and a customer-service-oriented mindset. Ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Education and Certifications: Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus. Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience. Why Join Us? Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement. Be part of a supportive and diverse team environment that fosters professional development. Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off. Engage in meaningful work that directly impacts the success and growth of businesses

Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation. The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints. Accept and/or initiate the minimum required number of calls daily. Help CSS I through passive education on responses to customer system complaints. All TSS are expected to provide extensive and exceptional customer service. A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team. A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures. A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues. Effective gains the customer's cooperation to work through the troubleshooting process. Proactively learns new technology related to Sunnova products. Perform any other duties as assigned. Minimum Requirements High School Diploma is a minimum requirement. Minimum 3 years' experience in a customer service role supporting technology troubleshooting. Ability to work at a computer and talk on the phone for 6-8 hours per day. Strong written and verbal communication skills. Detail oriented with the ability to multi-task. Strong problem-solving skills. Ability to work as a team member and interact with other departments. Ability to work under pressure with strict time deadlines. PC skills: Microsoft Office - Excel, Word, & Outlook required. Flexible schedule, willingness to work weekends and/or evening shifts. Preferred Qualifications A Bachelor's Degree is preferred. Previous call center experience preferred. Bi-lingual (English and Spanish) preferred. Salesforce.com experience is preferred. Working Conditions Open-office environment Ability to work extended hours when is required. Benefits Sunnova offers a generous employee reward package that includes: Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. Competitive compensation & annual bonus Paid time off, including 10 holidays and Paid Parental Leave Complimentary garage parking in Houston We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

Brief Description: The Compliance Administrator will be responsible for Coordination and supporting the processes, methods, practices and controls required to plan, manage, and execute IT supported tools and applications. This is a business facing role that manages the portfolio of projects identified to optimize business processes through technology solutions. This position will report to the Senior IT Compliance Manager. Detailed Description: Assist the Sr. IT Compliance Manager in the governance of IT, including the Executive IT Steering Committee to ensure prioritization and funding of technology and automation strategies that align to and support the Company's business strategies. Assist in developing and monitoring the IT operational and capital project budgets, help identify changes in the business environment that affect budgets and recommend corrective actions. Review, monitor, and audit IT projects and change management standards and processes, encompassing common system development lifecycle methods. Facilitate communication between IT and business units, including but not limited to business analysis, coordination and development of project business cases, charters resource allocations, project inter-dependence, project QA, and project status reporting. Maintain and regularly update the portfolio of IT projects and initiatives. Review and coordinate ITs compliance requirements, including the facilitation of IT's annual risk assessment, SOX/ITGC controls, policies, standards and procedures, and related documentation. Serve as a liaison with Internal/External Audit teams, IT, and business units to manage annual SOX compliance and similar processes. Promote a diverse and inclusive work environment where employees of all backgrounds feel included, and their contributions are valued. Perform other duties as necessary. Job Requirements Excellent interpersonal and communication skills with the ability to develop and sustain effective working relationships with employees at all levels within the Company. Strong written/verbal communication, presentation, and interpersonal skills with the ability to establish effective rapport with all levels of employees and provide professional customer services. Ability to clearly communicate business and technology direction to various levels of management and stakeholders. Demonstrate experience supporting management activities through all levels of the Company. Strong organizational, coordination, and basic program/project support skills, including planning, tracking, and follow-through, with the ability to rapidly assess risk and escalate or help resolve issues. Ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when faced with adversity. Demonstrated ability to work independently with minimal supervision, while also collaborating effectively in a team environment. Must be available to travel as needed (within and outside of Houston area). Minimum Qualifications: Bachelor's degree in computer science, Management Information Systems, Engineering, or other relevant field; or 5+ years of equivalent experience. 3+ years of experience in a technical role with understanding of project management and system lifecycle development. 3+ years of experience managing SOX compliance efforts and implementing change management processes. 2+ years of experience managing contractors and/or managed service providers. Preferred Qualifications: PMP certification. Experience establishing an IT Project Management Organization (PMO). Experience with ITIL and/or PMBOK methods and processes. Oil and gas or energy services industry experience. Prior experience supporting global companies. Additional Details: Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.

Interview process: 2-3 round of technical Skype interview. NO EXCEPTION OpenText Content Server Administrator Duration: 6 months contract to start & Can go upto 12 months contract Required Skill set: Extensive knowledge of installing/configuring/troubleshooting a clustered Content Server 10.5 environment with a multi-partitioned indexing configuration Extensive knowledge of installing/configuring/troubleshooting ODTS 16.0 Extensive knowledge of installing/configuring/troubleshooting Remote Cache 10.5 Experience in administrating Content Server 10.5. Experience with installing/configuring/troubleshooting Brava 7.x Experience using Windows Server 2012 R2 and Red Hat Linux OS Experience with installing/configuring/troubleshooting Apache Tomcat7/8 and Windows IIS 8.x Additional Information All your information will be kept confidential according to EEO guidelines.

Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems. Essential Duties and Responsibilities: Technical Support assembly and maintenance of MWD/LWD/RSS tools and BHAs Conduct equipment test and troubleshooting as needed to find failure root cause Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations Identify and document product and procedure improvements and drive implementation Managerial Coordinate assembly processes and production output based on client needs Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management Willing to perform all other reasonable duties as assigned but not specified in this description Job Knowledge, Skills, and Abilities: Several years MWD field experience, ideally with SDI system Profound technical knowledge related to tool assembly and testing Organizational skills to coordinate and optimize complex workflows Communication skills to interact with internal and external clients as well as other support groups As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.) Education, Experience & Requirements: Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent Ideally more than 3 years related job experience or equivalent experience Location, Physical Requirements, and PPE: Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle. Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation. Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required. Limitations and Disclaimer: This describes the general duties and responsibilities, and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improves operational stability and availability through participation in problem management Assists in the escalation and communication of issues and solutions to the business and technology stakeholders Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Ability to code in at least one programming language such as Shell or Python Proficient knowledge of maintaining a Cloud-base infrastructure Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with Linux as an operating system, and application support Familiarity with site reliability concepts, principles, and practices Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform Preferred qualifications, capabilities, and skills Proficient knowledge of financial services industry

Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. This is a full-time role for our 1st shift, working Monday through Friday from 5:30 AM - 2:00 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws. What the Production Technician I - Prep/Clean Room Support Does Each Day: Support cleanrooms, formulations, ILP, and compounding Assist in preparation, transportation, labeling, production, and processing of materials Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards Maintain Aseptic Gowning Qualification to support cleaning Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs) Manage FEFO of chemicals, pulling expired ones monthly Complete documentation of activities in accordance with established procedures Perform sterile filter integrity testing as required Our Most Successful Production Technicians I - Prep/Clean Room Support: Promote active listening with team members and enjoys collaboration Effectively and productively engages with others and establishes trust, credibility, and confidence with others Are Customer Oriented Take initiative to identify problems and opportunities Minimum Requirements for this Role: A High School diploma or equivalent Able to successfully complete a background check Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds Able and willing to follow strict clothing and accessory rules to support our sterile operating environment 18+ years of age Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas Any of the Following Will Give You an Edge: Experience in a role requiring repetitive tasks Experience in a pharmaceutical manufacturing environment Experience with Good Documentation Practices (GDPs) 1-year of pharmaceutical manufacturing CPhT Certification ACPE Sterile Certification Benefits of Working at Quva: Set, full-time, consistent work schedule Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year Occasional weekend and overtime opportunities with advance notice National, industry-leading high growth company with future career advancement opportunities About Quva: Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.” California Consumer Privacy Act (CCPA) Notice for Applicants and Employees

Job Description Do you have a great personality and really, genuinely enjoy using your experience and talent in helping businesses maximizing technology to do their jobs well? If the answer to these questions are yes then it's you we are looking for! Join the team that has fun rolling up our sleeves in the name of making someone's day better through technology. What do we do? McLane Intelligent Solutions (MIS) is a fast-growing , managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, and consulting to the Small/Medium Business market. What we are looking for. We have an immediate opportunity for a Support Engineer to join our talented team to look after the service and maintenance needs of our customers. As a Support Engineer, you will be required Troubleshoot, respond to service requests, and provide technical training on company equipment. Why do you want to join us? Benefits - We have awesome health insurance and a great PTO policy. Growth - We work with each technician to help them become certified and advance in their knowledge of the field. We also promote from within because we believe in building our employees to be our future leaders. Extraordinary People and Culture - We pride ourselves on having great communication within our company. Each employee meets with their supervisor regularly to discuss their individual development. Values - Our company has five values that drive how we do business: Integrity, Service above Self, Work with Rigor at Work, Authentic Conversation, and Enjoy and be a Joy. What this job does: Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues. Support and document the initiation, execution, and closing activities for a program/project(s) and support activities. Ensure performance metrics are met or exceeded. Develop and maintain program support artifacts throughout the lifecycle of the initiative. Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns. Simulates and recreates user issues to resolve operational difficulties. Recommends system modifications, if required, to reduce user problems. Promote and encourage a “one team” attitude at all levels internally and externally. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Provide Level-2/3 support and troubleshooting to resolve issues Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Prepare, Schedule, Coordinate and complete assigned projects Requirements Driven individual who loves technology Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365 Experience with Active Directory Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS Experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls Excellent time management skills. Ability to problem-solve. Excellent verbal and written communication Skills Work on issues escalated in a timely manner Minimum 3-year hands on experience in a technical role or related working technical experience Minimum 3-year hands on experience with software and hardware troubleshooting ex: desktops, laptops, servers, email technologies, firewalls, switches, wireless, mobile devices. Qualifications High school diploma or GED certificate; an associate or bachelor's degree in IT, computer science, or a related field is preferred Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred. English fluency required. Excellent oral, written, and interpersonal communication skills. Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients. Efficient research, organizational and time management skills. Ability to prioritize tasks Ability to work in a team environment with a variety of professionals while also working independently, with minimal supervision. Detail-oriented; productive without compromising quality. High Energy Level and sense of humor essential. Experience with MAC iOS a plus Benefits Paid Vacation Amazing Health, Dental, Vision, and prescription insurance Short-term and long-term disability benefits 401K Flexible Spending Accounts Company provided Life Insurance

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training