Technical support representative jobs in Camden, NJ - 2,156 jobs

We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training. RESPONSIBILITIES: - Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution. - Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed. - Collaborate with HR partners to review, update, and resolve Workday payroll tickets. - Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting. - Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday. - Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders. REQUIRED SKILLS AND EXPERIENCE - Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations - Demonstrated experience running U.S. and Canadian payrolls - Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment. - Familiarity with payroll compliance, tax rules, and reporting requirements. - Advanced Excel skills and comfort with hands-on troubleshooting. - Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Our current open roles are expected to work a mid shift with hours from 12 PM - 8 PM or 1 PM - 9 PM. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

IT Helpdesk Administrator Position Type: Part-Time We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices. Responsibilities: · Manage IT equipment inventory and asset tracking across multiple offices. · Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects. · Act as a communication bridge between IT and Margolis Edelstein staff. · Assist with documentation and process improvement for IT operations. · Provide other general firm-related administrative support and assistance as necessary. Qualifications: · Strong organizational and communication skills. · Experience with IT ticketing systems and asset management. · Ability to multitask and support both technical and administrative needs. · Professional demeanor and willingness to assist across departments. Application Question(s): Are you comfortable working in an onsite setting? Work Location: In person

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

CompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. The Federal Reserve Bank of Philadelphia is seeking a Junior, Senior undergraduate student or a graduate level student for a summer internship in the Research IT department. Students majoring in Computer Science or related field may be considered. This is a paid internship (Monday - Friday, 40 hours per week) for our summer internship program (typically 10 weeks). The hourly rate for this position is $23.00 per hour for undergraduate level and $28.00 for graduate level. This position requires an on-site presence. The Research IT department is seeking a hands-on summer intern. Our IT department has heavily expanded on our high-performance computing (HPC) platform in the Cloud. Intern projects: (but not limited to) Assist tasks in our Open OnDemand (OOD) platform in AWS Assist with onboarding new users to the system Assist with coding issues for current and new users Assist with troubleshooting user's code (an opportunity to assist with troubleshooting skills) Assist with data related projects (as needed) Assist with ingesting new datasets or working to maintain existing ones (exposure to different tools in AWS like Athena, Glue, EMR, S3, and others). Skillset/Job Requirements: Skillset in various AWS tools such as: Glue, Athena, S3, EMR Other coding languages like Python, Matlab, Stata, Julia, Fortran, bash scripting, job schedulers like SLURM Proficiency in Linux is required Basic knowledge of parallel computing like using MPI, OpenMP, and CUDA, is a plus Soft Skills: Strong troubleshooting skills are a must (the intern that can break down complex problems) Ability to work in a group environment / group collaboration Good written communications skills in helping with writing technical documentation Physical Requirements: May require sitting using a computer for several consecutive hours. May also require standing while performing tasks such as troubleshooting. May be lifting office equipment up to 10 pounds. Additional Information: The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************. We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ******************************. All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions. Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Any hiring decision based on a background investigation will be made following an individualized assessment that is job-related and consistent with business necessity and applicable law. Employment may not begin until the Bank accepts the results of the background investigation. All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States. The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time. You will be available to work on-site. This is not a remote opportunity. Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed. Full Time / Part TimePart time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Please only apply to this position if you have the ability to work full-time from Collingswood, NJ, are a US Citizen, have your Green Card or Long Term Visa. SMARTER AGENT'S GOAL IS TO BUILD THE BEST DATA TEAM IN THE REAL ESTATE INDUSTRY Smarter Agent is one of the most widely used software platforms in the real estate industry and is integrated into the operations of many of the premier organizations in the residential real estate market. Our success is built on our expanding data capabilities and data services. We now have one of the largest real estate data services platforms in North America. With Smarter Agent, our customers do not have to overhaul their legacy software systems or keep up with fast paced new technologies in order to have a source of truth made up of accurate real estate data and continuous innovation. Our Data and Technology Teams are Best in Class in the Real Estate Industry Smarter Agent has a long history of innovation in the real estate markets and has built an industry leading team that has goals to dominate the real estate data market with their SAAS platform. Members of Smarter Agent have been granted US patents for location based mobile search, branding and advertising, with 5 granted patents issued since May 2013 and 2 granted in 2017. Smarter Agent was the first to introduce a cascading platform for mobile app delivery. With this app creation and linking technology, any global brand with a local presence has a way to maintain design and business rule control while providing personally branded apps to all their agents across the country or globe. Smarter Agent's work with data over the years has morphed the company into a leading real estate data firm creating services to support global and regional real estate organizations. Smarter Agent Headquarters Overview The Smarter Agent team is an extremely successful tech start-up based in the retro cool South Jersey gem of Collingswood, New Jersey. Our new office is on the second floor of the building we designed is 10 minutes outside Philadelphia, Pennsylvania via the PATCO commuter light rail - we have free parking as well. We have a flexible work and time-off schedule and provide health benefits. Smarter Agent fosters a team environment where you can expand your skill set, gain leadership skills and grow your career. Job Description This position is focused on helping our customers achieve success and the person will provide technical support for our customers. This position combines elements of customer service, customer support, customer success and quality testing of our products. You will: Be a first touch point for customer inquiries. Work to resolve issues via Zendesk tickets w/email and phone Support our larger customers who may look to us for Tier 2 technical support Work cross-functionally with Smarter Agent account and technical teams to resolve issues Learn everything about our products! Qualifications You need to be very smart and have at least a bachelor's degree. You need to be tech saavy! Great with people Superior organizational skills Detail orientated Superior analytical thinker Excellent written and verbal communication An understanding of project management and quality assurance Accolades, you go above and beyond what is required to deliver The ability to be both a team player and a self-starter An unflappable personality that can thrive in an environment where there is a ton to get done, and who can set and adjust priorities on-the-fly Additional Information Process for Interviewing Please submit your resume and LinkedIn profile by clicking “I'm Interested” and why you feel that you are a good fit for the position. Phone screen by Michael C. Bertoni, Director of Recruiting. Smarter Agent Online Assessment Onsite Interview Offer All the above can be completed expediently after completion of the online assessment.

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

We are looking for a support person to provide on-site coverage for the Investments Business area, answering calls and being able to route it to the correct support person. The individual will also be required to do desk side support, resolving basic hardware and software problems. This person will be supported by a senior technician who will guide them through the process. The main purpose is to help provide on-site coverage as there are two support shifts, 7:30 am to 3:30 pm and 9:30 am to 6:00 pm. There is a one week rotation schedule for each shift and it is very important that the person be on-site and on time each morning. He or she will have 24 hour access to a senior technician at all times to help support the end users. The person may be assigned during down times, such as helping with PC and software inventory, hardware installations, projector setup for conferences, etc. Position Objective: The End User Specialist I will be responsible for providing technical and business process support for end-user applications. In this role, the End User Specialist I will work closely with our business and technology partners to monitor, track, and triage incidents reported by application end-users. The individual will be responsible to quickly evaluate information, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively. The individual will: Provide technical and business process support to application end user community. Respond to and communicate timely and effectively with end users providing professional, courteous, and knowledgeable service. Act with an appropriate sense of urgency and follow up to ensure issues are resolved to satisfaction while ensuring SLA compliance. Communicate and recommend business processes, procedures and diverse information to resolve customer issues. Gather end-user information, research internal knowledgebase and documentation for known solutions, isolate causes and take restorative actions while minimizing disruption to business operations. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through resolution. Evaluate documented resolutions and analyze trends for ways to prevent repeat occurrence. Communicate application incidents and issues to key stakeholders, including management, development teams, end users, and unit leaders. Escalate incidents and issues when required; manage escalation through resolution and closure with the end-user. Identify, classify, and prioritize business critical issues, including production defects, fixes, and enhancements. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Provide UAT testing support of production defect resolutions during testing phases. Provide recommendations for support process improvement and implement changes. Qualifications Principal Accountabilities: Support Group Operations through the maintenance of existing system structure (related subsystems and applications). Provide user support on system-related issues. Ensure timely response to basic end-user inquiries and incidents, proper documentation and timely resolution leveraging resources from throughout the Group organization. Responsibility for ensuring that incident information is communicated effectively to the proper Technology and business contact points. Actively support implementation to validate application health and stability. Research, analyze and test application defects that involve basic system logic and interfaces with other Group systems Identify, classify, and prioritize production defects, ensuring proper awareness and escalation of critical issues, and appropriate understanding of business process impact. Collect and document relevant information related to production defects discovered, including affected application, details regarding defect reproduction, and expectations regarding appropriate application functionality. Perform application testing to validate technology solutions and fixes for production defects, and support post resolution activities. Timely identify, track, manage and resolve issues and risks Maintain expertise of business processes associated with the use of group applications. Skills and Knowledge: Skills: General Risk Management and situation management skills Ability to prioritize and multi-task balancing technical, business, and other drivers. Proven experience with troubleshooting principles, methodologies, and issue resolution techniques. Ability to rapidly create concise, accurate and grammatically correct documentation to support incident recovery, including executive summaries, action logs, and information records. Ability to effectively prioritize and execute tasks with a sense of urgency in a high-pressure environment to ensure SLA compliance and rapid issue response. Knowledge: Working knowledge of and experience with Windows Operating systems 7, 10 and Server General knowledge of the Microsoft Office 2013, Lotus Notes. Working knowledge of and experience with supported applications, including an understanding of Investments Market Data software. General understanding of application interdependencies and affect those interdependencies have on supported business operations. Education and Experience: Education: BA/BS in Business Administration, Computer Science, Information Systems or equivalent experience preferred. Experience: 3-5 years experience in a role requiring strong communication and interpersonal skills, leading complex rapidly-created working groups towards the common goal of resolving an incident, coordinating activities, understanding relative priority and commanding respect during fast paced, high pressure incident control group meetings. 3-5 years experience in a role requiring strong documentation and writing skills, ability to communicate rapidly and effectively through the written word. 3-5 years of employee benefits insurance experience preferred. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position with the opportunity for Full Time. Who we are: Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities. Duties/Responsibilities: • Provides one -on -one care to youth and young adults when primary care giver is not available. • Ensure the safety and well -being of the client. • Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family • Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor. • Actively promotes client's mental alertness through involvement in activities of interest • Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles. • Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. • Attends in -service training as required by regulation • Adheres to all Agency administrative and clinical policies and procedure • Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients. • Minimum of three references required • Must have an automobile and a valid driver's license • Must have proof of car insurance • Pass a criminal background check including fingerprinting Education and Experience: • High school diploma or equivalent required. • More than two years or experience preferred. Physical Requirements: • Prolonged periods of standing, bending and lifting. • Must be able to lift up to 50 pounds at times.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military