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Technical support representative jobs in Foley, AL

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  • Desktop Support - On Site

    CC Pace Systems, Inc. 4.3company rating

    Technical support representative job in Pensacola, FL

    Job Description Must be US Citizen. Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines. Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs. Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification. Ability to lift 50 pounds and move equipment. Ability to crawl and work under office desks and furniture. Ability to work after hours as needed. Experience with: Virtual Desktop Environments Large scale hardware deployments Microsoft 365 projects IT Asset Management CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
    $54k-77k yearly est. 4d ago
  • Ground Support Technician

    Airbus 4.9company rating

    Technical support representative job in Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in Mobile, AL. Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP"). * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Primary Responsibilities: 1. Crane Operations: 60% ● Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. 2. Aircraft Towing: 20% ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing. ● Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training. 3. Logistics / Site Services: 15% ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. 4. Completion of Documentation/ Training: 5% ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities: ● Housekeeping, Assistance with lifting/pushing/pulling, Etc. ● Other duties as assigned. Your boarding pass: * Overhead, Crane. * Aviation ramp operations. * Heavy Equipment Operations. * Logistic Operations. * SAP experience preferred. * High School Diploma or equivalent Experience: * 3 years of experience working with overhead cranes. * 3+ years of experience working in aviation ramp operations. * 3+ years experience working with heavy equipment. Physical Requirements: ● Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. ● Equipment Operation: Able to operate a wide range of tools and equipment including hydraulic lifts and arms. ● Carrying: Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects. ● Lifting: Able to occasionally lift up to 30lbs/14kg. ● Pushing/Pulling: Able to push/pull items in office areas and on the shop floor. ● Sitting: Able to sit for extended periods of time at the computer and in meetings. ● Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items. ● Standing: Able to stand for extended periods of time delivering information. ● Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time and on short notice. ● Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening. ● Walking: Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions. ● Climbing: Ability to climb stairs or ladders as required. ● Visual: Ability to visually inspect parts/components (read small numbers in either Vernier scale or other). Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: On-site Job Family: Logistics * ----- Job Posting End Date: 12.26.2025 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $47k-74k yearly est. Auto-Apply 12d ago
  • Delivery Support Representative

    Diakon Logistics 3.9company rating

    Technical support representative job in Mobile, AL

    Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Delivery Support Representatives (DSRs) will report to the Delivery Manager. The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the leadership and support of the Delivery Manager, they build capabilities within their teams to execute the overall Company's strategy and achieve results for their department today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the Company's vision. Responsibilities and Duties: Provides administrative support for a 5-day a week delivery and installation operation. Consistent and immediate communication of operational challenges and customer escalations while executing resolutions timely. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service. Routing via Dispatch Track. Route monitoring and communicating with delivery teams to ensure a high level of service to our customers. Accurate recording of daily activity, client billing, delivery contractor settlements. Assist with compliance and fleet tracking reporting and metrics. Determine priorities and multi-tasks. Maintains historical records by tracking information. Contributes to team effort by accomplishing related tasks as needed. Skills/Requirements: Bilingual with Spanish highly preferred. Ready to make a difference. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Effective communication skills with awareness of relationship building skills. Excellent written and verbal communication skills. Dependable, with a strong focus in customer service and time management. Bachelors' Degree and 4-6 years in the logistics/supply chain field preferred. Able to stand and/or walk for long periods of time. Schedule: This is an in-office position. Hourly Rate: $18 - $20/hour, DOE, plus bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
    $18-20 hourly 60d+ ago
  • Full Time Customer Support Representative Mobile

    Signius 4.1company rating

    Technical support representative job in Mobile, AL

    Immediately hiring Full Time Customer Support Representatives! Signius is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts. We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time - 10 hour shifts. We provide all the training in a positive team environment designed for your success! Your work will include: Professionally handling incoming calls Greeting callers with a polite and pleasant tone Gathering and relaying required information Verifying and entering information accurately into our system Qualifications Needed: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Availability to work one weekend day Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Experience Level: No Experience Needed Compensation: $20 / Hour Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Signius Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
    $17-20 hourly 9d ago
  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Technical support representative job in Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County*$64,678 - $103,397 City of Prichard$32,352 - $50,184 City of Saraland*$54,412 - $86,986 Mobile Area Water & Sewer System* $55,772 - $89,161 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority*$58,596 - $93,675 * Amended 10/17/2025Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers
    $64.7k-103.4k yearly 11d ago
  • Ground Support Technician

    A and G, Inc. 4.7company rating

    Technical support representative job in Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in Mobile, AL. Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”). Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Primary Responsibilities: 1. Crane Operations: 60% ● Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. 2. Aircraft Towing: 20% ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing. ● Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training. 3. Logistics / Site Services: 15% ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. 4. Completion of Documentation/ Training: 5% ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities: ● Housekeeping, Assistance with lifting/pushing/pulling, Etc. ● Other duties as assigned. Your boarding pass: Overhead, Crane. Aviation ramp operations. Heavy Equipment Operations. Logistic Operations. SAP experience preferred. High School Diploma or equivalent Experience: 3 years of experience working with overhead cranes. 3+ years of experience working in aviation ramp operations. 3+ years experience working with heavy equipment. Physical Requirements: ● Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. ● Equipment Operation: Able to operate a wide range of tools and equipment including hydraulic lifts and arms. ● Carrying: Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects. ● Lifting: Able to occasionally lift up to 30lbs/14kg. ● Pushing/Pulling: Able to push/pull items in office areas and on the shop floor. ● Sitting: Able to sit for extended periods of time at the computer and in meetings. ● Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items. ● Standing: Able to stand for extended periods of time delivering information. ● Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time and on short notice. ● Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening. ● Walking: Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions. ● Climbing: Ability to climb stairs or ladders as required. ● Visual: Ability to visually inspect parts/components (read small numbers in either Vernier scale or other). Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: On-site Job Family: Logistics ------ Job Posting End Date: 12.26.2025 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $32k-45k yearly est. Auto-Apply 12d ago
  • Charity Customer Support Representative CSR

    Rising Star Executives 4.5company rating

    Technical support representative job in Mobile, AL

    We are looking for a customer service oriented customer support, assist and to manage non profit marketing campaigns throughout the area. Candidates should have a fundraising spirit and philanthropic heart and will be the liaison between the charity and the public! The Charity Customer Support Representative will provide fundraising and donation information to the community and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representatives and Managers are genuinely excited to help customers. They're outgoing, engaging, patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. This is a social role type someone who loves to talk to people!! CSR Responsibilities! Identify and assess donors' needs to achieve satisfaction Generate fundraising donations and leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle question, complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies in conjunction with our charity bylaws and guidelines Take the extra mile to engage donors and educate on behalf of the charity! CSR Skills We Love! Proven customer support experience or experience as a client service representative Philanthropy experience, charity experience or any form of helping others! Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively
    $21k-28k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support representative job in Mobile, AL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 9h ago
  • ____Technical Support - Mobile, AL -April 2025

    Keltia Design, Inc.

    Technical support representative job in Mobile, AL

    We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
    $29k-50k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Mobile, AL

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $31k-43k yearly est. 7d ago
  • MDDU CBRN Tech Support Specialist Level I

    Parsons Commercial Technology Group Inc.

    Technical support representative job in Mobile, AL

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Tech Support Specialist Level I to join our team! What You'll Be Doing: * Will act as a site manager. * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provide SITREPs at the end of each mission operational period. * Provide AAR at the conclusion of deployment. What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS suitability * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies. * Certifications and training shall include NIMS and ICS certifications and courses, at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate. * Level I candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines. * At minimum, the Level I candidate will have 10 years experience in the operational planning and coordination of detection and preventative activities with a minimum 7 years of hands-on equipment experience. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Willingness to travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired What Desired Skills You'll Bring: * Biological and chemical detection experience is desired * Bachelor's degree is desired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $34k-43k yearly est. Auto-Apply 11d ago
  • Shopfloor OT/IT support Technician

    Tata Consulting Services 4.3company rating

    Technical support representative job in Mobile, AL

    IT endpoint knowledge, applicable on production lines, plus endpoint support. Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices) and touch points Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Adhere to shift rotation plan and Operating model Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Tracks and report progress to stakeholders Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Base Salary Range: $63,400 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $63.4k-80k yearly 47d ago
  • Information Technology

    Vp 3.9company rating

    Technical support representative job in Pensacola, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $39k-72k yearly est. Auto-Apply 60d+ ago
  • Level I LDAR Technician

    Team Industrial Services, Inc. 4.8company rating

    Technical support representative job in Mobile, AL

    The ECS LDAR Technician is responsible for conducting air monitoring and emissions measurement activities, performing equipment calibrations and maintenance, and collecting and organizing field data for air quality compliance and emissions assessment program. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concerns * Performs all duties as assigned and adheres to TEAM's Core Values. * Performs EPA Method 21 hydrocarbon leak detection using a portable gas analyzer and electronic data collector. * Performs analyzer certification and calibration, and routine preventative maintenance to assure optimum operation of testing equipment. * Assures all activities for an assigned monitoring route are completed within a time frame consistent with TEAM's policies and procedures, assuring all components are monitored completely and are accurately reported. * Identifies leaks as prescribed by the applicable governing regulations and completes and attaches a leaking component tag to properly identify the leak source. * Performs visual assessments for evidence of leaking hydrocarbons, and report equipment with open-ended lines. * Maintains the identification system of LDAR components, and identifies and records changes in the LDAR component inventory. * Provides ECS reports daily and communicates with site-specific personnel and branch management regarding equipment changes. * Communicates with plant personnel as directed. * Performs other duties and responsibilities as assigned. Job Qualifications * High school diploma or equivalent required. * One (1) or more year's previous experience in an industrial or plant environment preferred. * Travel Requirements: 0%-25% Work Conditions * Position is based out of a branch or site location. * Field duties require indoor and outdoor work in a plant atmosphere * Interaction with other crew employees, as well as supervisors and client personnel * Working in plant and/or shop areas around production machinery with extreme noise levels * Must be able to wear safety equipment as required by the safety department for personal protection * May be at more than one job site in a day and must be able to tolerate climate changes * May be required to travel out of town on a periodic basis
    $30k-39k yearly est. Auto-Apply 38d ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Technical support representative job in Pensacola, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-36k yearly est. 46d ago
  • IT Technician

    Terrepower

    Technical support representative job in Daphne, AL

    Responsibilities Provide in-person, virtual, and phone-based technical support to end users across the organization. Crosstrain on telephony systems, hardware, and application software within the IT environment. Identify hardware and software requirements based on user needs and recommend appropriate solutions. Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365). Monitor and troubleshoot system performance issues such as slow response times or security breaches. Analyze user requirements and recommend technology solutions to improve business efficiency. Assist in the design, testing, and implementation of new software applications. Collaborate with network services and information systems teams to resolve complex IT issues. Maintain and administer user access via Active Directory, including account creation and permissions. Provide basic user training for system access and applications. Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication. Perform other related duties as assigned. Minimum Qualifications BS in Information Systems, Computer Science or equivalent experience 3+ years of relevant experience in computer networking, operating systems and system support Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android). Minimum 2 years of hands-on experience with Active Directory. Minimum 2 years of help desk or desktop support experience. Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook). Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
    $38k-67k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support representative job in Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • Customer Support Representative

    Signius 4.1company rating

    Technical support representative job in Mobile, AL

    Job Description Immediately hiring Full Time Customer Support Representatives! Signius is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts. We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time - 10 hour shifts. We provide all the training in a positive team environment designed for your success! Your work will include: Professionally handling incoming calls Greeting callers with a polite and pleasant tone Gathering and relaying required information Verifying and entering information accurately into our system Qualifications Needed: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Availability to work one weekend day Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Experience Level: No Experience Needed Compensation: $20 / Hour Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour. Signius Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
    $17-20 hourly 10d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support representative job in Mobile, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $56k-76k yearly est. 7d ago
  • CRIMINAL JUSTICE INFORMATION TECHNICIAN

    State of Florida 4.3company rating

    Technical support representative job in Pensacola, FL

    Requisition No: 866853 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70007176 Salary: $34,760.18 Annually Posting Closing Date: 12/23/2025 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Pensacola West Office Circuit 01-5. The mission of a Senior Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to oversee and ensure the accuracy, integrity, and timely processing of criminal justice information. This role involves supervising and guiding junior technicians, managing complex data entry and retrieval tasks, and ensuring compliance with departmental policies and procedures. By maintaining high standards of data management and providing leadership within the information services team, Senior Criminal Justice Information Technicians support the effective functioning of the FDC and contribute to public safety and informed decision-making. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess a high school diploma or its equivalent. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa Sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k yearly 4d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Foley, AL?

The average technical support representative in Foley, AL earns between $25,000 and $46,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Foley, AL

$34,000
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