Technical support representative jobs in Idaho Falls, ID - 76 jobs

Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations to work in our Idaho Falls location. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Collection calls on past due accounts Coordinate schedules and works with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Driving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning Qualifications High school diploma or GED Minimum of three years of customer service experience is required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $16.00 - $19.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.

Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Idaho Falls, ID. This individual must have an active DOE Q clearance or an active DOD Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Peripherals are primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of 17 technicians sitting across multiple sites in support of our customer and will answer to a Project Manager onsite. Essential Duties & Responsibilities Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations. Provide remedial services as required to keep desktop devices in good working order. Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts. Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required. Refresh approximately 25% of the total number of computers per site on an annual basis. Swap out defective units in order to maintain continuity of operations. Troubleshoot and repair desktop devices. Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits. Knowledge of software installations and image generation (device imaging) procedures. Interface with the end user to resolve desktop productivity suite issues. Implement all OEM firmware/software updates on networked printers as directed by the customer. Install images on desktop/peripheral equipment if requested. Partake in the annual deployment of desktop PCs. Other duties as assigned by the customer. Requirements Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. Ability to creatively solve challenging technology problems Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. Passion for customer service. Strong communicator that can work without direct supervision or detailed direction. Experience with using and managing Remedy ticketing systems. Candidates must be able to work on-site at client sites in the surrounding geographical region. Technical Certifications including but not limited to: A+, Net+, CCNA Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI. Travel Periodic travel to worksites in the same geographical region may be required as needed. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Job Type: Full-time employee of Colossal Contracting, long-term contract. Benefits Offered Competitive base salary Paid Time Off Retention bonuses Education/Certification reimbursement 100% Employer paid Health, Vision, Dental insurance for Employee 401k Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 10 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family. Check Us Out : ******************** Qualified candidates please send resumes to Joseph Gros at ************************

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

JOB DESCRIPTION: IT Support Specialist Classification: Full-Time; Salary; Exempt; Pay Grade: E Location: SEICAA's Service Area (Based in Pocatello, Idaho) Benefits: Health/Vision/Dental; Life Insurance; Short Term Disability; Simple IRA Reports To: Chief Executive Officer Summary of Work Provide technical management and support services for SEICAA's Information Systems (IS) environment and employees. Overview of Responsibilities • Configure, maintain, and upgrade PC, networking, and telecommunication hardware and software. • Provide frontline support for staff; Maintain overall stability of network and communication systems. • Develop and implement systems that support SEICAA's operations; Train users on hardware and software products. • Track inventory and compile records and reports related to SEICAA's Information Systems environment. • Perform other duties as assigned. Requirements Requirements Education, Experience, and Knowledge Skills and Abilities • Associate degree in technology or related field of study preferred. • Experience in Information Systems/Technology preferred. • Experience planning effective technology solutions to complex business and compliance problems, and implementing and maintaining such solutions in a cohesive, integrated network environment. • Knowledge of PC, server, network, mobile, telecommunication, and security/surveillance hardware, software, and systems; Knowledge of internetworking, backup/redundancy methodologies, and web development. • System administration, research, project planning/development/implementation, and budgeting skills. • Knowledge of Microsoft Office programs • Computer skills; Familiarity with typical office technologies. • System administration, research, project planning/development/implementation, and budgeting skills. • The ability to operate all necessary software programs and develop new programs as necessary. • Clerical skills including filing, archiving, recordkeeping, records retention, data entry, and compliance. • Effective oral and written communication skills; the ability to communicate clearly. • Organized, attention to detail, and punctual. • Self-directed; Can work independently and in a team; Can establish working relationships with Agency employees, the public, and partners; Follows instructions; Follows policies and procedures; Maintain confidentiality of sensitive information. • Ability to understand and implement complex regulations. • Ability to multi-task and manage multiple projects with effective time management skills. • Ability to perform duties with or without reasonable accommodations without endangering self or others. Conditions • Bondable, insurable under SEICAA's insurance policy, and maintain a valid driver's license. • Able to attend meetings or training opportunities to enhance expertise and performance as scheduled. • Willing to travel on Agency business at Agency reimbursement rates. • Able to occasionally lift up to 35 lbs. • Must successfully pass mandatory pre-employment drug and background screening.

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: · Health, dental, vision, life insurance, STD/LTD, 401K with company matching · ESOP - Employee Stock Ownership Plan (100% company paid) · Paid vacation · Pet supply and service discounts and more! Responsibilities: • Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Qualifications Skills Required Possess a love of animals Displays a professional manner at all times Ability to work evenings, weekends & holidays Lift/carry 40 pounds or more Able to stand/walk for eight hours a day Able to work in a fast-paced environment Able to work on a computer system Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. Essential Job Functions Welcomes both human and pet guests Can correctly identify animal body language/behavior Follows safe handling procedures Checking in and out of pet guests while providing excellent customer service Escorts pets to and from their rooms Takes reservations over the phone Can work both individually and as a team player while performing duties Contributes in maintaining the cleanliness of the facility Communication with management and other team members Required Education High School Graduate or Equivalent At least 1 year of professional animal experience

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mark Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Watch this video! ************************************************************* The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. - Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. - Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. - Experience: - Travel Requirements: - Education: High school degree or equivalent - License Requirements/ Certifications: **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Technical Support Engineer based out of our Idaho office will be part of team that is the primary technical support contact for customers, prospects and partners. This position will be responsible for ongoing customer support while also providing assistance with system design and installation services. In a continuing effort to serve our customers, the Technical Support Engineer will also help identify system enhancements that will maximize system performance and address evolving customer requirements. Lastly, the Technical Support Engineer will strive to improve our support capabilities by documenting best-practices and sharing knowledge and experience with partners and peers. Essential Duties and Responsibilities: Provide exceptional customer service, support and training to ensure the highest level of customer satisfaction. On-site install of new equipment (software and mechanical) Provide solutions and repairs both remotely and on-site. Assist the Development organization in identifying and prioritizing product enhancements and new solutions required to meet customers' demands. Build/maintain technical and support relationships with staff, customers and partners. Expectations: You will be expected to demonstrate the attitude, commitment and passion necessary to satisfy our customers and grow our company. You will be expected to put forward the effort necessary to quickly learn about our products and technology to achieve our customer support commitments. Based on the critical nature of our solutions, must be willing and able to work and travel on off-hours (i.e., early mornings, late evenings and weekends), with limited notice, to support our customers and/or fulfil project commitments. With advance notification, you may be expected to travel out of state or country to support our customers or receive training as required. Qualifications: 5+ years of experience providing technical sales support (remote & on-site) in a solution-oriented software and/or mechanical environment. Demonstrated ability to effectively listen, solve problems and provide support to customers. Successful history of driving results & recognized as a key contributor in his/her prior role. The ability to communicate technical concepts to non-technical individuals (mainly customers). The ability to work between diverse organizations with overlapping business drivers and needs. The ability to work in a high-pressure, schedule-driven/evolving work environment. Excellent oral and written communication skills, including workgroup facilitation. A self-motivator. Bachelor's degree in engineering/computer science or Trade School for electrical, or comparable work experience in a related technical field. Computer and office equipment knowledge required to fulfil your responsibilities and support our customers will be provided by the company. Supplemental Information: Approximately 40 hours /week is required to efficiently perform the job duties. Generally, working hours are Monday to Friday 8:00am to 5:00pm but weekends and off hours are not unusual, and may happen on short notice. Expected to work varying amounts of overtime, especially for periods of high volume work This position also requires availability and accessibility to respond to customer calls outside of normal business operating hours in the evenings and during weekends. Lifting and moving equipment required Must possess a valid Driver's License. Report directly to Technical Support Manager, WA. Depending on the situation (i.e., project, location, job function, company growth, etc.), you may also be directed by other company personnel as required Compensation & Benefits: Dependent on experience. 18 days of paid vacation per annum, accrued monthly on a pro-rata basis (1.5 days per month). Increases in compensation based on company and customer performance evaluation as well as individual contributions and attitude. A service vehicle will be provided for visiting customers; If a personal vehicle is used for business use, a mileage reimbursement will be provided using the current IRS Standard Mileage rate (currently $.67 per mile). Medical benefits and healthcare insurance are provided by the company (details provided separately). 401K retirement plan with company match. Please contact Tara Schwartz, tara@producecareers.com

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly plus commission/bonus ($40,000+ annually) Profit sharing Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must be able to work the following schedule: M-F, full-time If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Generate outbound business development sales calls to prospective customers Identify and resolve problems in a timely manner Answer any inbound Sales call and assist customers with their needs Manage orders with correct pricing and product availability Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams Attends new product training as needed Develop and implement plans and strategies for quickly developing their Sales territory Articulate the value proposition of our products and services to convert prospects to customers Proven success in ability to close new business An understanding of radio concepts and a moderate understanding of general wireless technology Occasionally travel with other Sales Representatives on Sales calls Other duties as assigned Qualifications Required Experience: Business to business sales experience 1-2 years inside sales, customer service, telemarketing, or phone support experience Experience using Outlook, Excel, data base software, NetSuite is preferred Experience selling product or service over the phone Past experience in selling technical products is a plus Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.

Job Description Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations to work in our Idaho Falls location. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Collection calls on past due accounts Coordinate schedules and works with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Driving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning Qualifications High school diploma or GED Minimum of three years of customer service experience is required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Job Description Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mark Hancock - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.