Technical support technician jobs in Atascocita, TX - 1,443 jobs

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

**Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.

Job Title: Desktop Support Technician Job Type: Full-Time We are seeking a reliable and customer-focused Desktop Support Technician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent). Key Responsibilities Provide technical support for hardware, software, and peripheral issues Troubleshoot issues related to Windows and/or mac OS systems Support users with login issues, password resets, and basic account access Install, configure, and maintain desktops, laptops, printers, and mobile devices Escalate unresolved issues to Level 2 support teams as needed Document incidents, requests, and resolutions in a ticketing system Assist with new hire onboarding and equipment setup Follow IT policies, procedures, and security best practices Deliver professional and courteous support to all end users Required Qualifications CompTIA A+ certification (required) (Network+ or Security+ is a plus) Basic knowledge of: Windows 10/11 (mac OS exposure a plus) Microsoft 365 (Outlook, Teams, OneDrive) Hardware troubleshooting (desktops, laptops, peripherals) Strong verbal and written communication skills Ability to work onsite in Brookshire, TX Willingness to learn and grow in an IT support environment Preferred Qualifications Previous experience in a Help Desk or Desktop Support role Familiarity with: Active Directory (user accounts, password resets) Ticketing systems (ServiceNow, Jira, Zendesk, etc.) Remote support tools Customer service or technical support background Work Environment Onsite support in an office or warehouse environment May require walking, lifting IT equipment (up to ~25 lbs) Standard business hours; occasional after-hours support may be required Compensation & Benefits Competitive hourly rate or salary (based on experience) Benefits package may include health insurance, PTO, and paid holidays Opportunity for training, certification growth, and career advancement

Based in Houston, Taurus Industrial Group (Taurus) is a leading, integrated and industry-diversified technical services company offering end-to-end services across multiple service lines. Leveraging a growing footprint with operations in the U.S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and instrumentation, power systems testing and commissioning, civil and mechanical crafts, pipe and structural steel fabrication, rotating equipment maintenance and repairs, full-service soft crafts, insulation and scaffold, specialty tooling and machining, technical bolting, heat treating, hot-tapping, line stopping and NDT / inspections. With over 60 years of continuous, safe, and reliable operating experience, Taurus operates across multiple industries and sectors, providing front-end engineering, routine maintenance, capital projects, and turnaround services. We service multiple areas of the energy industry, from our origins in traditional petrochemical and refining industries to the broader power, natural gas, midstream, industrials, and the emerging renewables market. About the Role: Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Experience in mechanical bolting, heat treating, or field machining preferred. Experience performing maintenance and turnaround services to refining, chemical, midstream, and power. High School Graduate or General Education Degree (GED) preferred. Possess a current TWIC card or have the ability to obtain one. Valid driver license with a clear driving record Demonstrated mechanical ability. Must be able travel a minimum of 75% of the time. Knowledge, Skills and Abilities Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check. Ability to work at heights or in enclosed spaces. Accuracy - Ability to perform work accurately and thoroughly. Detail Oriented - Ability to pay attention to the details of a project or task. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Working under pressure - ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice. Accountability - Ability to accept responsibility and account for his/her actions. Essential Functions Perform onsite bolting, heat treating or field machining work at customer locations. Troubleshoot onsite equipment and determine the proper methods fulfill customer's needs and specific applications. Operate a variety of tools for field work. Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork. Keep a clean and safe working environment and optimize space utilization. Communicate and cooperate with supervisors and coworkers. Meet and communicate with customers in a professional manner. Operate and preventively maintain company tools, equipment, and vehicles. Follow quality service standards and comply with procedures, rules, and regulations. Work in accordance with all safety regulations Other duties as assigned Physical Demands Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally. Work Environment Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting. BE SURE TO APPLY ON OUR WEBSITE: ****************

The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact. ESSENTIAL DUTIES AND RESPONSIBILITIES Demo Environment Management Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance. Configure and refresh environments to support product demos, proofs of concept, and client engagements. Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams. Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios. Benefits Administration Expertise Configure, test, and maintain Benefits Administration modules and workflows within demo environments. Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases. Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations. Serve as an internal subject matter expert on Benefits Administration functionality and best practices. AWS Infrastructure & Automation Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components. Assist with environment provisioning, scaling, backups, and performance tuning. Implement automation to reduce manual setup time, improve repeatability, and increase reliability. Monitor system health and security within AWS, responding to incidents and optimizing resources. Cross-Functional Collaboration Work closely with Sales Engineering to support demo customizations or configurations needed for key deals. Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture. Provide training and documentation to internal teams on environment usage and best practices. REQUIRED SKILLS AND ABILITIES Strong analytical skills and the ability to rapidly diagnose complex technical issues. Excellent communication and documentation skills. Problem Solving: Strong troubleshooting and logical reasoning. Technical Agility: Ability to quickly learn new systems and platforms. Collaboration: Works well with both technical and non-technical teams. Attention to Detail: Especially in configuring benefits and environment parameters. Customer Mindset: Understands the importance of polished demo experiences. KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS 7+ years of technical experience supporting enterprise software environments. Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems). Strong AWS experience with core cloud infrastructure services. Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations). Experience with configuration, data setup, and dynamic rule-based systems. Familiarity with CI/CD pipelines and automation tools. AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required) Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required) Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required) Scripting experience (Python, Bash, PowerShell). (preferred, not required) Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required) Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required) Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve. #LI-RZ1 #LI-Remote

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST. Responsibilities Include: Respond to end‑users and clients on technology-related issues and questions. Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications. Demonstrate proficiency with the firm's applications. Provide Level 2 support for practice-group-specific hardware and software. Perform software installations and upgrades. Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades. Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs. Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications. Provide status reports to and communicate with the manager. Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated. Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology. Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations. Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs Serve as a knowledgeable resource to team members within the office and the region. Provide Mobility support and advanced troubleshooting for approved devices. Maintain voice and LAN connections in closets and jacks. Perform routine maintenance of servers and applications. Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems. Deploy and support office telephone equipment. Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems. Experience and qualifications: Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience. Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required. Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts). Ability to solve practical problems dealing with a variety of variables where little standardization may exist. Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors. To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred. #LI-Hybrid Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Word Duties and Responsibilities include the following: * Monitor and manage support tickets within a Salesforce-based ticketing system * Respond to user requests submitted through tickets, email, and phone calls * Troubleshoot and resolve common Salesforce-related issues, including: * User access and permissions * Data entry and record updates * Reports and dashboards * Page layouts and field visibility * Accurately document issues, root causes, and resolutions in Salesforce * Escalate complex issues to Salesforce Administrators or Developers when needed * Ensure tickets are resolved within defined SLAs and properly closed * Communicate clearly and professionally with users throughout the support process * Identify recurring issues and recommend process improvements * Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills * Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Ability to manage multiple tickets * Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills * Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) * Experience providing help desk support via phone and email * Knowledge of the Salesforce security model, including profiles, permission sets, and roles * Experience working with SLAs and ticket performance metrics * Basic understanding of workflows, flows, or validation rules * Working Conditions * Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Word Compensation Details We believe in competitive compensation. The minimum average base pay for this position based on market is: $45,656.00 Word The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here). Word Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights

IT Support Specialist (Remote United States Only) Join Nexis Builds & Power the Future of Engineering with Your IT Expertise! At Nexis Builds, we are shaping the future of civil engineering, construction, and infrastructure with cutting-edge technology. But even the most innovative teams need rock-solid IT support to keep things running smoothly. That's where you come in! We are looking for a proactive, tech-savvy, and people-friendly IT Support Specialist to remotely help our team troubleshoot, optimize, and secure our IT infrastructure. If you love problem-solving, guiding users through tech challenges, and making IT feel seamless, you'll thrive in this role. What You'll Be Doing Technical Assistance & Troubleshooting - Be the go-to IT hero for employees facing tech issues via phone, email, or chat. - Diagnose and resolve hardware, software, and network problems like slow systems, app crashes, or connectivity hiccups. - Walk users through remote troubleshooting using tools like AnyDesk, TeamViewer, or Windows Remote Desktop. - Keep detailed logs of IT issues and resolutions to improve response times and prevent recurring problems. System Maintenance & Software Management - Install, configure, and update software, operating systems, and security patches remotely. - Manage and support cloud-based applications (Microsoft 365, Google Workspace, project management tools, etc.). - Help new hires hit the ground running by setting up their devices, software, and user access. - Monitor system performance and proactively address bottlenecks before they become issues. Cybersecurity & Data Protection - Implement and maintain security best practices like multi-factor authentication (MFA) and endpoint protection. - Keep an eye out for suspicious activity or potential cyber threats, responding swiftly if needed. - Educate employees on IT security awareness, phishing risks, and how to keep company data safe. Network & Cloud Infrastructure Support - Troubleshoot VPN issues and ensure secure, reliable remote access to company servers. - Assist with cloud services like AWS, Azure, or Google Cloud to support business operations. - Support employees in managing secure logins, file sharing, and remote collaboration. IT Asset & Documentation Management - Keep track of IT assets, software licenses, and warranties to ensure smooth operations. - Document IT processes and create easy-to-follow guides for employees. - Recommend new hardware and software purchases based on company needs. Collaboration & Communication Support - Help employees navigate and troubleshoot Slack, Zoom, Microsoft Teams, and other workplace tools. - Ensure video calls and virtual meetings run smoothly by addressing audio/video issues. - Manage email accounts, shared drives, and internal communication platforms. Proactive IT Improvements - Identify opportunities to improve IT workflows and make remote work easier for the team. - Research and recommend new tools or technologies to enhance efficiency. - Stay updated on IT trends, security updates, and compliance requirements to keep Nexis Builds ahead of the curve. What You Need to Succeed Required Skills & Experience - 2+ years of IT support experience in a help desk, system administration, or similar role. - Strong troubleshooting skills with Windows & Mac OS, networking, and cloud-based applications. - Experience with remote support tools (AnyDesk, TeamViewer, Windows Remote Desktop, etc.). - Knowledge of VPNs, cloud computing (AWS, Azure, Google Cloud), and basic networking concepts. - Familiarity with Microsoft 365, Google Workspace, and project collaboration tools. - Strong problem-solving mindset; you dont just fix issues, you prevent them! - Excellent communication skills; you can explain technical concepts in a way non-tech folks understand. Bonus Points (Not Required, but Awesome to Have!) - Experience in cybersecurity best practices and security tools. - Certifications like CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. - Knowledge of automation tools to streamline IT support tasks. Whats In It for You? Competitive salary: $62,000 - $97,000 per year (based on experience). Comprehensive benefits: Medical, dental, vision, and life insurance. Career growth: Access to IT training, certification support, and mentorship. Fully remote work: Support a top-tier engineering firm from the comfort of your home! Flexible work arrangements: Work-life balance matters, and we support it. Engaging team culture: Youll be part of a company that values innovation, teamwork, and employee well-being. Join Us & Make an Impact! At Nexis Builds, we believe that IT isnt just about fixing computers its about empowering people to do their best work. If youre a passionate IT Support Specialist who enjoys solving problems and making technology work for people, wed love to have you on board. Apply now and lets build something amazing together!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Employment Type: Full-Time Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations. Job Summary: We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site. Set up, maintain, and support laptops, desktops, and peripheral equipment. Troubleshoot hardware, software, and basic network-related problems. Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation. Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology. Coordinate hardware rotation and ensure proper endpoint maintenance. Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions. Collaborate with IT team members to improve processes and enhance the overall end-user experience. Stay up to date with emerging technologies, tools, and best practices in IT support. Qualifications: 1-3 years of experience in IT support or help desk roles. Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting. Familiarity with Windows and mac OS operating systems. Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts. Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus). Excellent problem-solving skills with strong attention to detail. Strong communication skills and a customer-service-oriented mindset. Ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Education and Certifications: Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus. Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience. Why Join Us? Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement. Be part of a supportive and diverse team environment that fosters professional development. Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off. Engage in meaningful work that directly impacts the success and growth of businesses

As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges. We are looking for a motivated, curious problem-solver who enjoys working on a mix of both routine and complex support challenges, who is not content to leave things as status quo. If you enjoy helping people stay productive when minutes count, and if you can ask the right questions to understand the problem to provide an efficient and effective resolution… then you would be an ideal fit! Job Responsibilities * End-User Technical Support: Provide support for incidents and service requests via phone, email, web, or in-person. Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Document issues and resolutions within the ticketing system, creating and updating knowledge base articles to capture for future use by team members and business users. Maintain consistent communication with end users, ensuring that they know the status of their open support issues. * Software Support and Testing: Interact with end-users and business applications to investigate and resolve issues that arise in business software applications and systems. Perform testing and diagnosis, working closely with IT Business Systems Analysts (BSA) and Application Development teams as necessary. Capture detail on how to replicate errors, and escalate or reassign tickets as necessary to reach resolution. Engage with vendors as necessary to open tickets, report issues or obtain system fixes. * IT and System Security: Provision access and system security to applications, systems, data, and facilities using appropriate toolsets. * Internal IT Projects: Contribute to supporting IT projects as an individual or with a team as needed. For example, assist with the deployment and adoption of new or modified software functionality. * Assist with IT support, hardware and software deployments, and maintenance activities within the office and surrounding campus buildings. * Off-Hours Support: Participate in on-call rotation for after-hours or weekend support. Qualifications/Requirements * The preferred candidate will have completed a 2-year information technology-focused degree, with a 4-year degree in Computer Science/Technology desirable. * Minimum 2+ years' experience with IT Support/Help Desk is required. Equivalent combinations of training and related experience will be considered. * Excellent interpersonal, written, and verbal communication skills. * Excellent analytical problem-solving skills attention to detail with a willingness to learn. * A professional: strong customer support instincts and work ethic, and a whatever-it-takes, can-do attitude. * Commitment to teamwork, innovation and improvement. * Ability to multi-task and follow-up on requests. Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

Calvetti Ferguson is a leading CPA and advisory firm that's more than just numbers. We're a team of passionate professionals who are dedicated to empowering businesses and individuals to achieve their financial goals. We believe in fostering a collaborative and supportive environment where you can grow your career, expand your expertise, and make a real impact. The IT Support Specialist is a full-time position responsible for providing first & second level technical support to internal employees via phone, e-mail or in person through a ticketing system. These duties include but are not limited to simple to complex hardware and software support issues where excellent troubleshooting abilities are required. The IT Support Specialist needs the ability to make independent decisions related to software, hardware, or other entry to mid-level IT issues while working closely within a team to help provide excellent customer support. Some additional duties include onboarding new hires, assisting in IT projects, documenting procedures, and maintaining inventory. Requirements: 1 to 2 years of relevant experience with supporting operating systems, applications, desktops and servers is preferred. A bachelor's degree in computer science, information technology, business, related discipline or related experience in lieu of education is required. Strong organizational skills and attention to detail Strong communication and teamwork skills Ability to multi-task and prioritize workflows with ease and professionalism Ability to meet established deadlines as well as ensuring that work is complete and accurate Experience with an IT ticketing system is preferred. Certifications or experience in relevant technologies such as Windows 10/11, Microsoft Active Directory, Teams, Kaseya Suite of Products, Microsoft Azure/Entra ID, Microsoft Office 365, and VMWare are preferred. Experience in SharePoint, CCH Axcess/ProSystem FX, Caseware Cloud, hardware certifications, or other associated technologies are a plus. Some travel, holiday, and after-hour work required Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship. * * * * * NOTICE TO 3rd PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Calvetti Ferguson by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Calvetti Ferguson. Calvetti Ferguson will not be responsible for or owe any fees associated with referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. At Calvetti Ferguson, you'll be part of a dynamic and growing firm that values your contributions and empowers you to reach your full potential. If you're looking for a challenging and rewarding career in accounting and advisory, we invite you to join our team.

IT - Data & Analytics Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Data & Analytics Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

Pay & Benefits: $60,000 to $65,000 per year salary plus full benefits package. Key Responsibilities: Assist in the creation of technical assistance products, including desk aids, policies, and user guides. Manage IT inventory, including the assignment and collection of equipment to and from staff members. Install and configure hardware and software components, ensuring all systems function smoothly. Provide technical support by researching and answering user questions, troubleshooting issues, and maintaining workstation and network performance. Maintain the organization's internet connection, monitor the firewall, and keep security tools up to date. Configure operating systems and ensure proper installation of necessary updates and patches. Respond promptly to security or usability concerns, mitigating risks before they impact users. Diagnose and repair damaged hardware, as well as perform system upgrades to enable software compatibility. Install and upgrade antivirus software and other security systems to safeguard the network from threats. Manage user accounts, including adding, removing, or updating logins and passwords. Use security tools to protect the network from unauthorized access, malware, and other threats. Maintain relationships with employees across different departments, supporting their IT needs and offering timely assistance. Utilize a help desk/ticketing system to manage and resolve IT issues efficiently. Ensure employees receive adequate and continuous training on cybersecurity best practices. Manage the IT components of new employee onboarding processes, including setting up equipment and user accounts. Qualifications & Skills: Strong problem-solving and analytical skills. Excellent interpersonal and customer service skills, with the ability to explain technical concepts to non-technical users. Strong verbal and written communication skills. Proficient in troubleshooting computer systems, hardware, and software. Familiarity with local area network (LAN) configurations and switch management. Knowledge of security tools and practices, such as antivirus software and firewalls. Experience using help desk/ticketing systems is a plus. Ability to work collaboratively in a team and independently when necessary.

Specialty1 Partners is looking for a IT Support Analyst to help provide essential technical support to our team, including our supported dental practices. You will be part of a talented team of support analysts that demonstrate superb technical competency, providing mission critical support and ensuring the highest levels of availability, performance and security. Objective and Purpose: The IT Support Analyst provides frontline technical support to dental offices and corporate teams across the organization ‘s network. This role ensures timely resolution of hardware, software, network, and application issues, and supports the implementation of IT systems, upgrades, and integrations. The IT Support Analyst plays a key part in minimizing downtime, ensuring HIPAA-compliant operations, and enabling efficient, technology-driven dental practice management. Responsibilities Provide Tier 1 and Tier 2 support to dental offices and corporate users via phone, email, or ticketing systems. Troubleshoot issues related to workstations, printers, intraoral devices, VoIP phones, networks, and practice management systems (PMS). Log, track, and resolve incidents using IT service management (ITSM) tools. Collaborate with vendors and service providers to escalate or resolve complex issues. Support onboarding of new employees with proper access, credentials, and equipment. Assist with software installations, system upgrades, and configuration changes. Support system standardization efforts across all acquired practices. Maintain knowledge base articles and training documentation for end users. Monitor ticket queues and ensure timely and professional resolution of issues. Assist with asset management, hardware tracking, and license renewals. Expectations: Provide responsive, courteous, and effective technical support across multiple locations. Meet or exceed service level agreements (SLAs) for ticket resolution and follow-up. Ensure uptime and reliability of mission-critical systems such as PMS, imaging software, and digital x-rays. Document resolutions and contribute to ongoing IT process improvements. Maintain high levels of user satisfaction and communicate clearly with both technical and non-technical audiences. Adhere to HIPAA, cybersecurity, and DSO IT compliance standards at all times. Requirements Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of experience in IT support, preferably in a healthcare or dental setting. Familiarity with dental practice technologies (e.g., Dentrix, Eaglesoft, Open Dental, Dexis, Carestream) is a strong plus. Working knowledge of Microsoft Windows, Office 365, networking, and remote support tools. Excellent troubleshooting, analytical, and customer service skills. Strong communication skills and ability to explain technical concepts to non-technical users. Ability to prioritize tasks, manage multiple tickets, and work independently. A+ or similar IT certifications preferred; HIPAA training or certification is a plus. Benefits BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) Plan HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork About Us: Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices. Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 226 locations across 28 states We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$55,000-$65,000 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

IT Technician (Remote USA) | $40-$50 per Hour Power Our Tech. Drive Our Success. Are You the IT Expert We Can Rely On? If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading. At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency. This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour. Why Join Bridgepoint Works? Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce. What You'll Do As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities: - Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues. - Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications. - Manage security protocols, updates, and patches to protect company data and prevent cyber threats. - Ensure VPN and remote access tools are optimized for seamless connectivity. - Maintain system documentation, IT asset tracking, and user guides for internal use. - Assist in onboarding new employees by setting up their accounts, devices, and software access. - Collaborate with vendors and external IT teams to improve systems and resolve escalated issues. What Were Looking For We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success. Must-Haves: - 3+ years of experience in IT support, system administration, or a similar role. - Strong knowledge of Windows, MacOS, and cloud-based applications. - Experience troubleshooting hardware, software, and network issues in a remote environment. - Understanding of cybersecurity best practices and IT security protocols. - Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.). - Ability to explain complex technical concepts to non-technical users. - Self-motivated with excellent time management skills. Nice-to-Haves: - IT certifications (CompTIA A+, Network+, Microsoft, etc.). - Experience with engineering or construction industry IT systems. - Familiarity with ticketing systems and ITSM platforms. - Knowledge of cloud security and data protection strategies. What's In It for You? - Competitive pay $40-$50 per hour. - 100% remote work Work from anywhere in the USA. - Career growth opportunities We invest in our employees development. - Work with a forward-thinking team Be part of a company that understands the value of IT. - A fast-paced, dynamic work environment No two days are the same. Ready to Join Us? Apply Now! If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters. Click below to apply and become a vital part of Bridgepoint Works today!