A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 2d ago
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Manager, PEPI - Software & Tech M&A (Open to all US locations)
Alvarez & Marsal 4.8
Technical support technician job in Boston, MA
Alvarez & Marsal Private Equity Performance Improvement
Manager, Software Product and Tech Diligence
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range.
Our PEPI services include:
Merger Integration & Carve-outs
IT- pre-acquisition diligence
IT- post-acquisition implementations and integration
Interim Management
Commercial Due Diligence/Strategy
Rapid Results
Supply Chain
CFO Services
How you will contribute
We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances.
The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture.
The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments.
Manager:
We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure
These assessments will be conducted across the following types of engagements:
Pre-acquisition, buy-side software product and tech due diligence.
Pre-transaction, sell-side software product and tech due diligence.
Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions.
Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company.
A manager will have several roles on the engagement team including:
Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups.
Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client.
Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis.
Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables.
Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance.
Supervise and mentor junior staff
Qualifications:
5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development.
Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience.
Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables.
Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff.
Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis.
Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy.
Demonstrated ability to translate tech insights into commercial implications.
Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field.
Flexibility to travel at least 75% of time.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Benefits Summary
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs.
The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-CP1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$125k-190k yearly 1d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Technical support technician job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 1d ago
Customer Support Analyst
Legrand, North America 4.2
Technical support technician job in New London, CT
Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT.
Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing.
Main Job Duties:
o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction.
o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs.
o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met.
o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc.
o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%.
o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer.
o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers.
o Manages the order-to-delivery flow for key customers / project orders.
o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer.
o Performs other similar and related duties as required.
Education: B.S. degree in Logistics or Business or equivalent work experience
Experience: 3+ years of relevant Customer Service or Sales experience
Skills/Knowledge/Abilities:
Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget.
Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently.
Must have demonstrated exceptional customer service skills and a strong customer orientation.
Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired.
Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change.
Demonstrated problem analysis and problem resolution at both a strategic and functional level.
Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence
Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
$45k-50k yearly 4d ago
Information Technology Professional (IT Support) (Providence)
Us Navy 4.0
Technical support technician job in Providence, RI
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$76k-107k yearly est. 1d ago
Field Sales Technician - Material Handling Solutions
JMJ Phillip
Technical support technician job in Boston, MA
A leading material handling solutions company is seeking a motivated Sales Technician in Boston. The ideal candidate will possess strong mechanical aptitude, communication skills, and experience in sales and technicalsupport. This role focuses on developing customer relationships, providing on-site service, and ensuring equipment performance. Competitive salary range is $60,000 - $75,000 along with comprehensive benefits and opportunities for professional development.
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$60k-75k yearly 2d ago
Helping Hand for Elderly - Help & support in ADLs
Guardian Angel Senior Services 3.7
Technical support technician job in Framingham, MA
Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience
📅 How to Apply: Submit your resume now
📞 Call us: ************
📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752.
🌐 Apply online: *******************************************************************
JOB RESPONSIBILITIES:
Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry
Reminding & assisting the clients with pre-dosed medications.
Prepare meals by taking care of all precautions & dietary restriction
Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers)
Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers)
Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified)
👤 Requirements:
High school diploma preferred.
Benefits: 🆓 Free caregiver training & certification
💼 What We Offer:
Flexible schedule
Sign-On Bonuses
Mileage Pay for Drivers
401K
Referral Bonus
Health Benefits
GUARDIAN ANGEL SENIOR SERVICES
was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
$41k-64k yearly est. Auto-Apply 43d ago
IT Help Desk Support Specialist
Appalachian Mountain Club 4.1
Technical support technician job in Boston, MA
Reports to: Director of Technology Systems & Operations
Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team!
We are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC's Technology Team. The ideal candidate will be responsible for providing technicalsupport to our employees, and users, troubleshooting hardware and software issues.
Reporting to the Director of Technology Systems and Operations, the IT Help Desk Support Specialist will support AMC Employees and Volunteers, desktop and laptop computers, onboarding and offboarding, Microsoft Entra and M365, and other software applications. This role requires strong problem-solving abilities, excellent communication skills, and a passion for customer support excellence.
This position is hybrid - Massachusetts or New Hampshire. Occasional travel to AMC's other locations in Maine, New Hampshire New York, Massachusetts, and elsewhere may be required. Occasional weekend and after-hours work is required.
WHAT YOU'LL BE DOING AT AMC
Provide first-level technicalsupport to internal staff via phone, email, and in-person.
Onboard new employees. Setup user accounts, new laptops, role-based permissions, instructions, and training. Employee offboarding. Disable accounts, email forwards, collect returned AMC assets.
Entra user accounts and security, Windows, M365 application support (Outlook, Teams, SharePoint), In-Tune, Defender
Identify and resolve technical issues related to operating systems, applications, and system access.
Support user printing needs. Xerox, HP, Brother.
In-Tune experience deploying new laptops, updating inventory, redeploying, and retiring old laptops.
Strong experience supporting remote employees.
Participate in IT projects and system upgrades.
Collaborate with the IT team to improve and innovate IT services and support.
Implement and maintain cybersecurity measures to protect company data and systems.
Offer guidance and training to end-users on software applications and IT procedures.
Create and maintain documentation for IT support processes and user guides.
Other duties, as assigned.
Qualifications
WHAT AMC IS LOOKING FOR
BS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience.
Proven IT Help Desk and customer support experience.
Ability to communicate technical information to non-technical personnel.
Ability to install, configure, and maintain personal computers, networks, and related hardware and software.
Strong knowledge of Microsoft Entra and M365 product deployment and support.
Experience with IT service management tools (e.g., Zendesk, Jira - JSM).
Excellent problem-solving and multitasking skills.
Strong communication and interpersonal skills.
Ability to work independently and as a part of a team.
Ability to learn and support new systems and applications.
Passion for AMC's mission.
Energized by collaborating across the organization.
WHAT AMC CAN OFFER YOU
Salary range: $57,528 - $77,622
We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.
Benefits
Health Plan: Generous employer contributions with optional vision and dental.
Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability.
Career Progression: The potential to have annual compensation reviews commensurate with performance and effort.
Retirement: Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.
Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays.
Other Team Member Perks:
30% discount on AMC Merchandise
Free Annual AMC Membership
10 Free nights at AMC locations
Educational Assistance
Prodeals discounts on equipment & gear and more!
HOW TO APPLY AT AMC
Please include a resume and cover letter. No phone calls or agencies please.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
$57.5k-77.6k yearly 11d ago
desktop support
Artech Information System 4.8
Technical support technician job in Boston, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
ROLE :Desktop Support
LOCATION:
Boston,MA
Duration:12 month+
Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide onsite and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
$51k-69k yearly est. 2d ago
Information Technology
Vp 3.9
Technical support technician job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$38k-82k yearly est. Auto-Apply 60d+ ago
IT Technician
Everglade Works
Technical support technician job in Boston, MA
Job Title: Remote IT Technician
Company: Everglade Works Type: Full-Time | Remote
We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros.
What You'll Be Doing
You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that
even your grandma would get
.
Here's what your day-to-day might look like:
Provide top-tier remote technicalsupport for hardware, software, and network issues
Install, configure, and maintain workstations, laptops, VPNs, and remote tools
️ Troubleshoot system errors and outages like a detective on a mission
Set up and manage user accounts, permissions, and device configurations
Monitor and support cybersecurity tools, patch updates, and backups
Document resolutions, create internal knowledge base articles, and keep logs updated
Work closely with our Support Lead and other departments to solve issues and improve operations
Stay up to date on the latest IT trends and bring proactive solutions to the table
What We are Looking For
We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech
work better
for people.
2+ years of experience as an IT Technician or similar role
Strong knowledge of Windows and MacOS environments
Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.)
Working knowledge of cloud platforms like Google Workspace or Microsoft 365
Experience troubleshooting printers, VPNs, networking issues, and firewalls
Great communicator verbal and written (we love clarity!)
You're a self-starter, highly organized, and cool under pressure
Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira)
What's In It for You
Competitive salary (we don't lowball)
Monthly remote work stipend
Career growth opportunities you grow, we grow
Work with a team that
actually
gets tech
Flexible hours you manage your day
Paid time off + paid holidays
Health, dental, and vision insurance (US-based employees)
How to Apply
Ready to bring your IT skills to a team that values you
and
your ideas?
Click Apply Now and lets get the conversation started. Were excited to meet you.
Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$36k-71k yearly est. 60d+ ago
IT Technician Boston
Hightouchtalentsolutions
Technical support technician job in Boston, MA
IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities:
Attending customer support requests via phone, email or in person.
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation.
On-site visits to client site as needed
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Other Details about the Job
This is a Full-Time position.
All standard benefits are included such as medical/dental/vision insurance and vacation time.
We encourage and reward professional certifications
$36k-71k yearly est. 60d+ ago
Onsite IT Technician Term Time
Capita Plc
Technical support technician job in Worcester, MA
We have an exciting opportunity for an Onsite IT SupportTechnician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
Job title:
Onsite IT Technician Term Time
Job Description:
Onsite IT Technician Term Time
£20,621.93
Birmingham Based
We have an exciting opportunity for an Onsite IT SupportTechnician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field.
This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle.
What you will be doing
* Provide scheduled technical maintenance and support for ICT to a set of schools.
* Involvement in larger installations in schools in line with documented project plans.
* Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
* Research and to document development projects and procedures for the team in line with strategic objectives for the business.
What we are looking for
* Strong customer service skills
* An interest in IT and a career in this area
* Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential
* Happy to work term time only
* Full UK licence with access to own vehicle
About Entrust
Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.
What's in it for you?
* A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93)
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
* Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
* Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - *********************
Location:
Birmingham
* United Kingdom
Time Type:
Full time
Contract Type:
Permanent
$36k-73k yearly est. Auto-Apply 9d ago
IT Operations Tech - Providence RI Area
Blue Mantis
Technical support technician job in Providence, RI
DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.
Key Responsibilities
This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI.
Receive and inspect incoming shipments for accuracy and damage.
Pick, pack, and ship orders according to company standards.
Load and unload trucks using forklifts, pallet jacks, or manually.
Maintain inventory accuracy through regular cycle counts and data entry.
Organize and maintain a clean and safe warehouse environment.
Responsible for proper cleaning, packaging and component verification of all equipment
Operate warehouse equipment in a safe and efficient manner.
Assist with other tasks and departments as needed.
Update company systems with required data in a detailed and professional manner
Skills, Knowledge & Expertise
Previous warehouse or logistics experience - Nice To have
Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required.
Standing, bending, crawling, reaching/stretching, and working on ladders required.
Expertise with ServiceNow is a plus
Experience with Microsoft Excel & Office 365 Applications.
Basic math and computer skills; experience with inventory systems is a plus.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and follow directions.
Forklift certification - Nice To Have
Hardware and Operating system familiarity a plus
Ability to troubleshoot and communicate issues
Excellent communication skills, ability to interact professionally with clients Excellent customer service skills.
A+ or Network+ Certification a plus
Ability to multitask.
Ability and desire to learn new competencies.
Includes lifting and moving of IT equipment and boxes.
Travel (MA,CT,NH,ME,RI,VT)-as needed
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
$28k-57k yearly est. 30d ago
IT Technician
Systems Support Corporation
Technical support technician job in Marshfield, MA
Job DescriptionDescription:
Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family.
Please complete the assessment here: ********************************************************************
Duties of Role:
Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues
On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod.
Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing.
Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts
Knowledge and Abilities:
Education: High School Diploma
Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting
Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks
Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration
Additional Information:
Full Time
Benefits include retirement plan with company matching
Salary Range: $50,000 to $55,000
Company Vehicle and work gas miles reimbursed
In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals
Submit your application now!
Benefits:
Health insurance
Paid time off
Retirement plan
Requirements:
Clean driving record (company vehicle given for onsite service work).
Ability to lift 50-75lbs, we often have to deliver hardware to client sites
Ability to climb a ladder to install/troubleshoot WiFi APs
Pass background check and drug test
40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring
Schedule:
Monday to Friday
On call
Work Location: In person
$50k-55k yearly 23d ago
IT Operations Technician
Lasell University 4.1
Technical support technician job in Newton, MA
JOB DESCRIPTION
Job Title: IT Operations Technician
Division: Administration and Finance Department: Information Technology
Reports to: IT Operations Manager
Employment Status: 40 hours per week
JOB SUMMARY:
The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices.
This position is 100% based on-campus in Newton, MA
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time
.
Answer phone/email/ticketing requests for support and log all support requests in the ticketing system
Computer setup for new hires, moves, and changes (file migration, user preferences, etc.)
Deploy and maintain network printers
Provide “fixes” and modifications of installed software
Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement
Troubleshooting and maintain classroom and multimedia technologies and AV equipment
Provide AV setup and support for events and meetings
Maintain public and lab computing spaces
Collaborate on the creation and testing of computer/OS images for faculty and staff computers
Utilize Intune to display software packages and updates
Create and maintain knowledge base articles
Responsible for asset management and physical & digital security of desktop and mobile technology
Maintain Physical Security of computers
Provide guidance and support to IT student workers
Diagnose & replace computer components
Other duties as assigned
Qualifications
MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB:
Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience.
Technology skills:
Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops
Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting
Experience installing and troubleshooting software and hardware
Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless)
Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment
Experience with troubleshooting Extron AV systems
Experience with wired/wireless microphone systems, audio amplification and PA systems
Experience using TeamDynamix or similar ITSM tool
Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS
Experience with Intune
Familiarity with Microsoft Office applications
Other Skills/Requirements of the Job:
2+ years related experience
Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems
Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader
Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations
Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance
Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner
Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix)
Demonstrated ability to deliver professional customer service
Ability to work occasionally adjusted work hours during peak academic periods and special events
CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB:
Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus
PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB:
(Pick the one from each category that best suits this position):
Physical Effort:
___Average physical effort with some handling of light weights such as
supplies or materials on an infrequent basis. (10 - 15 lbs.)
___ Occasionally an above average amount of physical effort including
consistent standing, lifting and carrying light to moderately heavy
materials or equipment.
__x_ High level of physical effort such as pushing, pulling, bending, lifting
and carrying heavy objects. (Over 50 lbs.)
Visual:
___ Average visual effort with infrequent exposure to visually demanding
work.
__x_ Above average visual effort with frequent exposure to visually
demanding work involving detailed work.
___ High level of visual effort with continuous exposure to highly detailed
work requiring substantial concentration.
What is the extent of exposure to
unpleasant
work conditions required in carrying out job duties?
Check Only One from each category.
__x_ Work performed in an environment with
correctable
conditions such
as lighting and room temperature.
___ Work performed in an environment requiring
occasional
exposure to
weather extremes, fumes , odors and/or noise.
___ Work performed in an environment requiring
constant
exposure to
weather extremes, fumes, odors and/or loud noise
Hazards:
__x_ Normally, no exposure to job hazards; probability of injury is remote.
___ Occasional exposure to job hazards, resulting in some injury, lost time,
or threatening to one's personal health.
___ Frequent exposure to job hazards, resulting in injury, lost time, total
disability or death.
$54k-63k yearly est. 11d ago
IT Technician I
Babson College 4.0
Technical support technician job in Wellesley, MA
TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430
PAY RATE: $15
DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technicalsupport to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library.
RESPONSIBILITIES:
Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed
Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models
Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping)
Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup
Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff
QUALIFICATIONS:
Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues
Previous customer service experience
Ability to work in a fast-paced and team-oriented environment that demands attention to detail
$15 hourly Auto-Apply 60d+ ago
Informational Technology Position
Connecticut Reap
Technical support technician job in Pawcatuck, CT
Stonington Public Schools is seeking an experienced computer technician. Computer Technician II District Office - Priority location at Stonington High School Monday through Friday, first/day shift QUALIFICATIONS Applicant should have a strong understanding of computers as well as experience with hardware, software, and modern data networks consistent with industry-level 2 support.
Minimum 3-5 years of help desk or computer technician level 2 experience.
Relevant industry certifications preferred, such as CompTIA A+, Network+, Security+, Server+, MCSE, or others.
Experience with Google Suite for Education and other educational technologies end-user support preferred.
Strong mac OS and Windows operating systems experience.
OVERVIEW
To assist both educational staff as well as less experienced technical staff with solutions to technical problems, including new or unknown issues.
To review and prioritize work order requests and manage time appropriately, to provide the highest level of customer service with a focus on the assigned building administration and staff satisfaction.
To assist in coordinating inventory, maintenance, and repair of all district computer hardware, networks, and software.
To escalate issues to supervisory positions promptly for resolution when unable to remedy.
For complete details, please see the job description located in the application portal
This position operates under the 12-month conditions of employment.
Fringe benefits available.
Starting pay range is $28.50 to $29.15 per hour.
Stonington Public Schools is a welcoming and supportive district where dedicated educators can thrive. We are proud of our strong sense of community, collaborative culture, future-focused initiatives, and commitment to excellence in public education. Our educators and staff are valued for their contributions, supported in their growth, and empowered to make a meaningful difference every day. With a shared focus on student success and a respectful, team-oriented environment, Stonington is not just a place to work-it's a place to grow as a professional and with purpose.
Interested candidates must apply via the district's website: ************************************************
$28.5-29.2 hourly 14d ago
Information Technology Professional (IT Support) (Boston)
Us Navy 4.0
Technical support technician job in Boston, MA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$76k-107k yearly est. 1d ago
DESKTOP SUPPORT
Artech Information System 4.8
Technical support technician job in Quincy, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title:
Desktop Support Representative Onsite Support
Location:
North Quincy,MA
Duration:
1+ years
SKILLS OVERVIEW:
•
Deskside Support Tech. Must be experienced in DESKSIDE support
•
Win7/Win XP OS support. Troubleshooting
•
Office 2003/2007/2010 support
•
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
•
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
•
Outlook PST files.
•
Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
$51k-69k yearly est. 2d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Cranston, RI?
The average technical support technician in Cranston, RI earns between $27,000 and $73,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Cranston, RI
$45,000
What are the biggest employers of Technical Support Technicians in Cranston, RI?
The biggest employers of Technical Support Technicians in Cranston, RI are: