Post job

Technical support technician jobs in Davis, CA

- 377 jobs
All
Technical Support Technician
Technical Support Specialist
Information Technology Technician
Contractor/Technician
Assistive Technology Specialist
Helpdesk Computer Technician
Desktop Support Specialist
Information Technology/Support Technician
Customer Support Analyst
Technical Support Engineer
Network Field Technician
Computer Technician
Technical Support Services Manager
  • School Based Assistive Technology Specialist

    Jabbergym, A Member of The Point Quest Group

    Technical support technician job in Sacramento, CA

    Assistive Technology (AT) Specialist - School-Based Employment Type: Full-Time (School Year Schedule) The Assistive Technology Specialist supports students with disabilities by identifying, implementing, and maintaining assistive technology tools that promote access to curriculum, communication, and functional independence. This role collaborates closely with educational teams to ensure students receive appropriate AT services aligned with their IEPs. Key Responsibilities Conduct comprehensive assistive technology assessments for students across general and special education settings. Provide recommendations for AT devices, software, and accommodations that support communication, academic access, sensory needs, and functional skills. Participate in IEP meetings, presenting assessment findings and helping teams determine appropriate AT supports. Train teachers, staff, and families on proper use of AT tools, including communication devices, software applications, adaptive equipment, and accessibility features. Provide ongoing support and troubleshooting for AT devices, ensuring equipment is properly maintained and functional. Collaborate with SLPs, OTs, teachers, and psychologists to integrate AT into the student's educational program. Create and maintain documentation, usage logs, and progress data related to AT implementation. Support the development of accessible instructional materials such as digital texts, modified worksheets, or alternative formats. Stay informed on emerging AT tools, technology trends, and evidence-based practices. Assist with managing the district's AT inventory, including device checkout systems and device tracking. Qualifications Assistive Technology Application Certificate Associates, Bachelor's or Master's degree in Special Education, Speech-Language Pathology, Occupational Therapy, Assistive Technology Experience working in school settings preferred. Knowledge of assistive technology tools, including AAC devices, switch-access equipment, screen readers, communication apps, and educational software. Ability to interpret assessment data and make evidence-based recommendations. Strong communication and training skills. Ability to collaborate effectively across multidisciplinary teams. Comfortable providing services across multiple school sites within Sacramento County. Work Environment School-based schedule Travel between sites within Sacramento County Working closely with students ages TK-12th grade and special education teams
    $47k-72k yearly est. 4d ago
  • Customer Support Analyst

    Infobahn Softworld Inc.

    Technical support technician job in Sacramento, CA

    Job Title: Client Support Analyst Primary Skills : IT Service Desk experience , Windows , iOS (iPhone, iPad) application support and troubleshooting Duration : 2+ Years Job Description: ****PLEASE ATTACH TYPING TEST RESULTS IN THE SUBMISSION. TOP THINGS: o Tier 1 remote technical support experience o IT Service Desk experience o Call Center - Remote customer service experience o IT Certifications Desired: CompTIA A+ o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule. o • New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from fellow team members • Workers to be assessed for hybrid work model: Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics Are these Web chat positions or the more customer-focused IT Help Desk positions? Customer-focused IT Help Desk positions. What are the words per minute that you would like to see for these candidates? Minimum of 35WPM. Please attach the typing test results in Fieldglass. Do you usually ask for a Associates or Bachelor's degree? Or have you been seeing candidates without either? No degree requirement but preferred; any computer related certification qualify as well. Please submit candidates with 1 year help desk/customer service experience. What shift will these positions be for? Shifts are TBD. Their core schedule will be Monday through Friday, starting between 6:00 am-9:30 am. What are the top personality traits or skills sets that make a contractor successful at the TSC? - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety Desired Qualifications o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience. o 1 year of general customer service experience in retail, or call center sales or service role o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation o Qualitative and quantitative analytic & problem solving skills o Ability to learn new concepts quickly o Organizational skills o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word o Is able to work independently or as part of a team o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline Thanks & Regards Shaik Sadeq Email: ********************
    $62k-116k yearly est. 1d ago
  • Endpoint Support Technician

    Pacer Group 4.5company rating

    Technical support technician job in Sacramento, CA

    Endpoint Support Technicians experience Experience troubleshooting Windows 11 in an enterprise environment Experience supporting desktops, laptops, and tablets within a domain environment Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.). Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).
    $45k-63k yearly est. 5d ago
  • ENDPOINT SUPPORT TECHNICIAN

    Sierra Digital Inc. 4.2company rating

    Technical support technician job in Sacramento, CA

    HI We are looking for ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN 12+ Months Onsite-100% Sacramento, CA Should have experience in IT Platform Services and for the 2025 Windows 11 Lifecycle Support For More Details feel free to reach Thanks Bennedick Sakayaraj Team Lead -US IT Recruitment Email - ******************************
    $45k-69k yearly est. 5d ago
  • ENDPOINT SUPPORT TECHNICIAN - 100% ONSITE

    Connect Tech+Talent

    Technical support technician job in Sacramento, CA

    Sacramento, California Contract Mandatory Requirements • Must have a minimum of 2 years of experience delivering a fully functional and operationalized solution • Must have provided technical support in the last 3 years. • Must have experience in troubleshooting and working with Windows 11 • Must have a minimum of 2 years of experience supporting desktops, laptops, tablets in an enterprise domain • Must have a minimum of 2 years of experience with Windows operating systems and user profile support • Must have a minimum of 2 years of imaging experience. • Must have experience installing, maintaining, diagnosing, and preparing computer hardware, printers, plotters, and related peripherals using Microsoft software in a networked environment. • Must have OS & Computer Hardware Lifecycle Replacement • Must have accessibility to a vehicle to fulfil travel requirements between client's Headquarters and client's East Campus location; both are in Sacramento, 7.4 miles apart. Desirable Qualifications • CompTIA Technician • ServiceNow experience • Software Installs experience • Experience with diagnoses, research and resolve computer software issues
    $40k-66k yearly est. 3d ago
  • IT Support Technician

    Pop-Up Talent 4.3company rating

    Technical support technician job in Sacramento, CA

    Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882
    $48k-85k yearly est. 4d ago
  • Help Desk Technician

    Insync Staffing 4.4company rating

    Technical support technician job in Sacramento, CA

    Help Desk Duration 1 year contract+ Pay Rate: $21.00/hour - $22.00/hour TOP THINGS: o Tier 1 remote technical support experience o IT Service Desk experience o IT Certifications o Desired: CompTIA A+ o These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule. o • New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from fellow team members • Workers to be assessed for hybrid work model: Workers will be assessed based on criteria such as training completion, grasp of training material, ability to work independently and meeting assignment metrics - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety Desired Qualifications o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience. o 1 year of general customer service experience in retail, or call center sales or service role o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation o Qualitative and quantitative analytic & problem solving skills o Ability to learn new concepts quickly o Organizational skills o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word o Is able to work independently or as part of a team o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $21-22 hourly 2d ago
  • Junior Desktop /HelpDesk Support Specialist

    Amiseq

    Technical support technician job in Sacramento, CA

    TOP THINGS: What are the top personality traits or skills sets that make a contractor successful at the TSC? - Windows Microsoft application experience - Troubleshooting IT related issues (preferably with call center experience) - iOS (iPhone, iPad) application support and troubleshooting - Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device - Driven to help and support clients with outstanding customer service. - Ability to meet attendance expectations. Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety Desired Qualifications o Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience. o 1 year of general customer service experience in retail, or call center sales or service role o IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation o Qualitative and quantitative analytic & problem solving skills o Ability to learn new concepts quickly o Organizational skills o Advanced verbal and written communication skills o Proficient in Microsoft Excel and Word o Is able to work independently or as part of a team o Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP o Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks o Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline
    $41k-59k yearly est. 2d ago
  • Desktop Support Specialist

    Sunrise Systems, Inc. 4.2company rating

    Technical support technician job in Sacramento, CA

    Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members The hourly rate for this position is $21 per hour. Compensation: Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
    $21 hourly 2d ago
  • Information Technology Help Desk Support

    Finezi Inc.

    Technical support technician job in Sacramento, CA

    Title: Computer Client Support Analyst Duration: 12 months Rate: $21/hr on W2 TOP THINGS: o Tier 1 remote technical support experience o IT Service Desk experience o Call Center - Remote customer service experience o IT Certifications o These positions will be 100% onsite Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environment In Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.) After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clients Administers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-time Fosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholders Create/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completion Assesses and ensures process and work conforms to existing policies, standards and guidelines Correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events Monitor network devices, interfaces and applications through intelligent devices and automated programs across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes Manage alarms and alerts received from existing monitoring programs using previously defined business rules Completing documentation of service requests within established time frames Minimum Qualifications o High School Diploma or equivalent o 1 year of IT service/help desk operations experience o Complete service requests and troubleshoot computer and device problems via the telephone & web channels o Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment o Strong client customer skills o Ability to learn quickly and transfer essential knowledge to team members o Capable analytical skills o Teamwork is essential o Strong communication skills o Demonstrates work quality and efficiency o Open and adaptable to change o Passion for safety
    $21 hourly 1d ago
  • IT Support Engineer

    Scout Global 4.4company rating

    Technical support technician job in Sonoma, CA

    Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*
    $80k-124k yearly est. 5d ago
  • Technical Support Specialist, Water Meters

    Pace Supply 4.4company rating

    Technical support technician job in Sacramento, CA

    Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
    $42k-76k yearly est. Auto-Apply 13d ago
  • IT Help Desk Support

    Us Tech Solutions 4.4company rating

    Technical support technician job in Woodland, CA

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems /IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks ,Asma Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-71k yearly est. 60d+ ago
  • Instructional Support Technician, Instructional Support Technician II, Temporary

    California State University System 4.2company rating

    Technical support technician job in Sonoma, CA

    Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, November 21, 2025. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly Easy Apply 41d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Sacramento, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $36k-52k yearly est. 14d ago
  • Web Developer & IT Support Specialist

    A Plus Tree 4.6company rating

    Technical support technician job in Sacramento, CA

    Job Description Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career. We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA. Responsibilities · Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed. · Monitor internal support channels (Teams, phone, chat) and provide timely assistance. · Deliver training and guidance on internal software tools to staff. · Triage and resolve software bugs and performance issues across web and mobile platforms. · Develop new features, integrate third-party APIs, and maintain cross-platform compatibility. · Maintain technical documentation for codebases, systems, and user-facing resources. · Participate in planning meetings and help prioritize features and technical tasks. · Administer SharePoint and Microsoft 365 environments, including permissions and group access. · Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits. Preferred Skills · PHP · JavaScript · MySQL · CSS · HTML Preferred Experience · React Native · Angular Benefits: Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching. *A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $50k-80k yearly est. 1d ago
  • IT Support Specialist

    Dci Donor Services 3.6company rating

    Technical support technician job in West Sacramento, CA

    DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Sacramento, CA. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • SCADA - Network Field Technician

    Terabase Energy

    Technical support technician job in Woodland, CA

    Job Description About the Role: The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate. Key Responsibilities: The SCADA Technician will be responsible for the following: SCADA and MET Assembly Assembly/build of SCADA racks and MET Stations Wiring of instrumentation and rack components per design. Supporting inventory management Stacking and setting up devices on the rack or MET station as needed Configuring network and instrumentation devices based on provided design and configuration requirements Read and understand network device manual for device set up and configuration Factory Acceptance Testing Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment. Generate documentation related to the equipment assemblies and testing outcomes. Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus. On-Site commissioning and warranty support Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to: Powering up SCADA, MET station and field network equipment Support establishing remote connectivity to the site Inspecting installations and completing pre-commissioning and commissioning documentation Troubleshoot device and network communications issues Help resolve and document warranty claims Requirements Required Skills Requirements: Travel 40-60% IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience. Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it. Ability to carry heavy equipment for inventory management and assembly of racks and MET stations. Ability to follow safety standards and protocols. Solid understanding of fiber and Ethernet technologies, protocols, and patching. Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP. Ability to communicate with team members. Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP. Nice to have Skills Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them. RTAC or PLC programming experience, including structured text and function blocks. Experience in SCADA development, Ignition experience a plus. Experience in setting up virtual machines on physical servers. Experience working on multiple projects simultaneously. OSHA and NFPA 70E certifications are a plus. Benefits Compensation And Benefits Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including: • Generous time off and holiday policy • Remote flexibility • Flexible time off • Comprehensive benefits package • Career progression • 401k match • Stock options • Home office set up allowance • And much more! Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.
    $30-40 hourly 17d ago
  • 2,200+Take Home ER-It's The Hotness Plus Some

    Valley Healthcare Systems 3.6company rating

    Technical support technician job in Walnut Creek, CA

    Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. ******************* Job Description There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************ Qualifications 2 years experience, CA RN Lic, ACLS, BLS Additional Information Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
    $44k-69k yearly est. 60d+ ago
  • PeopleSoft Technical contractor

    Inent

    Technical support technician job in Hercules, CA

    About Us Organized by vertical industry as well as service line, we know the particulars of your business and deliver solutions with the precision you require. We can share knowledge and efficiently manage projects across our global delivery network. It allows us to provide you with the most cost-effective and comprehensive, end-to-end, advanced solutions. When required, we can access the specialized skills of our deep talent pool from anywhere in the world, to solve any problem. We commit to client satisfaction as our most important business objective. We require the highest standards of professionalism and technical competence from our people. We will maintain the highest standards of ethics and business conduct and operate at all times within the laws of all countries in which we do business. Our success as a company requires that we achieve financial performance consistent with these principles and commensurate with a leadership position in our industry. Let us use our IT and business-process to help you transform your business, with minimal risk and disruption. Give your organization greater flexibility, higher efficiency and lower costs. Position your business to thrive now and in the future. Job Description This position reports to Global HRIS Manager. The PeopleSoft technical consultant will lead technical projects and provide application support for our global PeopleSoft core HR application (version 8.9) that houses information about 9,600+ active employees and contingent workers using multiple languages. The consultant will work closely with HRIS technical team and HR functional experts to provide innovative solutions Key responsibilities • Lead design, code and unit test small and medium projects that require changes to PeopleSoft • Gather business requirements, analyze business processes and provide options using best practices • Develop and maintain integrations between PeopleSoft core HR and external applications like ADP Payroll, SuccessFactors, SilkRoad (OpenHire, RedCarpet), Plateau LMS, Ceridian Benefits, etc. • Develop test scripts tied to business requirements and act as an independent tester • Communicate with HRIS team and business users on a routine basis • Collaborate with process owners in HR, Payroll, etc. for continuous improvement and alignment • Manage documents including business requirements, business process flows, functional and specifications, Technical design, configuration workbooks, etc. • Manage small/mid-size projects while engaging key stakeholders, managing scope, issues, risks, etc. • PeopleSoft technical lead/architect to ensure that PeopleSoft integrations conform to Best practices Qualifications• B.S in Computer Science, Engineering; M.S. is a plus • PeopleSoft 8/9.x Developer certification Experience • 5+ years of experience using PeopleSoft development tools • 2+ full life-cycle PeopleSoft implementations, preferably in a global company • 1+ PeopleSoft upgrade projects throughout their lifecycle; upgrade project to 9.2 will be a plus • 2+ years of experience supporting PeopleSoft applications in a global, multi-lingual company • 2+ years of experience playing the role of Technical architect for HR, Payroll applications is a plus Additional Information Required Skills General • Excellent verbal and written skills to communicate with technical, functional experts and end-users • Strong knowledge of and adherence to development standards and implementing best practices • Self-motivated with an ability to work both as an individual contributor and in a team • Ability to manage and organize workload effectively, prioritize tasks, manage time well • Strong sense of ownership and drive, and a passion for customer satisfaction • Ability to communicate in non-English languages like French, German, Japanese or Italian is a plus Technical • Strong PeopleSoft development skills to build Reports, Queries, online pages and Interfaces • Strong knowledge of PeopleTools 8.49 or higher including Peoplecode, Application Designer, ExcelToCI, SQL, PS Query, SQR, Application Engine, Integration Broker, etc. • Experience in PeopleSoft Security, Approval Workflow Engine(AWE) & Self-service (MSS, ESS) • Experience in SOA or other technologies to rationalize integrations between PeopleSoft and other internal/external applications, including 3rd party business partners • Experience with PeopleSoft HR and Payroll Interface modules using version 8.9 or higher • Past interface development experience using WebServices through Peoplesoft and XML desired; prior experience with RedCarpet and/or OpenHire (SilkRoad) will be a plus • Strong debugging skills on Peoplecode/SQRs/App Engine/and overall PS Application • Functional knowledge of multiple functional areas such as core HR, Payroll, Compensation, etc. • Experience in SDLC and Agile development processes
    $54k-100k yearly est. 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Davis, CA?

The average technical support technician in Davis, CA earns between $32,000 and $83,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Davis, CA

$51,000
Job type you want
Full Time
Part Time
Internship
Temporary