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Technical support technician jobs in New Bedford, MA - 582 jobs

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  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Technical support technician job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 5d ago
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  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Technical support technician job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 4d ago
  • Production Systems Specialist

    Konica Minolta Business Solutions 3.8company rating

    Technical support technician job in Warwick, RI

    Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as aProduction Systems Specialist to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a$1,500sign-on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Responsibilities Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction Demonstrate progress in technical abilities, troubleshooting techniques and productivity Log service visits and document updates for each client account Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products May be required to be available after hours on an on-call basis Qualifications 2+ years of experience servicing/repairing office equipment, production printers preferred High School Diploma/GED or equivalent experience Reliable transportation to drive to customer sites daily Exposure to IT Networks or A+ / N+ Certifications are a plus About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
    $84k-125k yearly est. 2d ago
  • Configuration Technician

    Granite Telecommunications 4.7company rating

    Technical support technician job in Lincoln, RI

    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates. They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift. Duties and Responsibilities: Manage ticket queues Ensure the timeliness and accuracy of customer orders Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers Required Qualifications : Proficient in Microsoft Office Suite Strong organizational skills Ability to work independently and make judgement calls to resolve issues Strong analytical and problem-solving skills Strong verbal and written communication skills Ability to multi-task Ability to work in a warehouse environment Preferred Qualifications: Experience with staging telecommunications equipment Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others) #LI-JH1
    $35k-49k yearly est. 2d ago
  • Field Sales Technician - Material Handling Solutions

    JMJ Phillip

    Technical support technician job in Boston, MA

    A leading material handling solutions company is seeking a motivated Sales Technician in Boston. The ideal candidate will possess strong mechanical aptitude, communication skills, and experience in sales and technical support. This role focuses on developing customer relationships, providing on-site service, and ensuring equipment performance. Competitive salary range is $60,000 - $75,000 along with comprehensive benefits and opportunities for professional development. #J-18808-Ljbffr
    $60k-75k yearly 5d ago
  • Specialist/Technical Support - SCBA

    Commonwealth of Massachusetts 4.7company rating

    Technical support technician job in Bridgewater, MA

    The Support Branch is seeking to fill the position of SCBA Technician. In order to be considered for this position, a resume; proof of required certifications; and proof of the highest degree obtained above High School, if applicable, must be submitted as part of the application process and attached “As Relevant” to the submission. Description Duties: Works primarily in Air room within the Crib room as well as around campus and program trailers. Maintains and repairs SCBA used in recruit and all other agency programs. Diagnoses, repairs and maintains SCBA to ensure inventory is maintained and is ready for use, ensuring sufficient in service supply at all times. Works as part of a team and bears shared responsibility during shifts to ensure proper maintenance and repair of SCBA and related equipment as demand dictates. Conducts fit testing, maintains the records and shares reports with MFA, Crib Coordinator and Technician Team members. Inspects PPE related to the SCBA ensemble to ensure condition of equipment will meet safety requirements and NFPA standards. Required to check and record hours, oil level and other pertinent data prior to starting up the breathing air system before each shift. Notifies coordinators of the need to remove any equipment or system from service. Must be proficient in operating fit and flow test equipment and be able to accurately diagnose repair and make adjustments required to maintain equipment to in service status. Maintains data base and is proficient with SCBA track and other air room data systems including Microsoft word, excel and outlook. Must be able to import and export data for the purposes of providing information to crib coordinators and deputy director. Minimum Qualifications\: High School diploma or General Education Degree (GED). Four years' experience as a DFS employee, a firefighter or MA Hazardous Materials Technician or in a fire service leadership position. Possession of a valid Driver's License. Speciality Requirement: Possession of a current Scott Air Supplied Product Technician (Maintenance and Overhaul) Issued by Scott Technical Support. Preferred Qualifications\: Knowledge and experience in SCBA maintenance and repair. Ability to solve complex problems and make sound decisions. Able to thrive in a time sensitive, challenging and rapidly changing environment. Able to work all shifts\: days, nights, and/or weekends, as assigned. Successful completion of all training and testing required by the DFS, including maintaining continuous refresher training as may be required. Ability to work as a team with others performing like duties to meet the organizational objectives. Able to take direction and follow instructions without deviating from planned objectives. Able to accomplish assigned work with little or no supervision. Support Branch Experience Must be able to and willing to travel to assigned work locations, which could be any community in the Commonwealth. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements
    $65k-111k yearly est. Auto-Apply 3d ago
  • Senior IT Support Technician

    Whoop 4.0company rating

    Technical support technician job in Boston, MA

    At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior IT Support Technician to play a critical role in creating a world-class employee experience. We believe that in order to build the world's best product, our IT team must relentlessly enable employees to do their best work without friction. While much of this role will focus on solving employee problems, we're looking for someone who believes great IT is about preventing problems, not just reacting to them. You'll provide high-impact support across a broad portfolio of hardware and software tools, collaborate with engineering teams to solve root causes, and help drive the success of high-profile meetings and events. If you're highly technical, people-oriented, proactive, and can't stand seeing the same problem twice, this role might be for you. RESPONSIBILITIES: * Deliver expert-level support to employees across a wide range of hardware and software systems, making those employees want to work with you every time they have an issue * Serve as a trusted advisor to employees and advocate for them, ensuring they are equipped with the right tools and processes to do their best work unencumbered * Proactively identify and address trends in support issues, collaborating with IT leadership and engineering to reduce friction and incident rate * Support and configure IT infrastructure including our network, security stack, identity & access management, and device management systems * Lead small projects and contribute to large ones * Partner with cross-functional teams to support employee onboarding/offboarding and ensure seamless tech experiences across the employee lifecycle * Maintain documentation for internal IT processes, tools, and troubleshooting steps, and contribute to knowledge-sharing across the team * Provide top tier service to VIPs and executives * Host and manage high profile internal and external events, including occasional after hours work QUALIFICATIONS: * 2+ years of IT experience in a fast-paced, high-growth environment * Technical degree in Information Technology, Engineering, Computer Science, Cybersecurity, or a related field * Strong understanding of device management platforms (e.g., Jamf, Iru, Intune) and enterprise tools like Google Workspace, Okta, and Slack * Proven ability to communicate effectively and clearly to colleagues up and down the org chart * Comfortable supporting both hardware (laptops, peripherals, AV setups) and software (SaaS platforms, authentication, endpoint security) * Experience supporting and configuring network and infrastructure systems * Ability to work independently and prioritize multiple tasks, while contributing to a collaborative team culture * Evidence of self-initiated growth and development * Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $120,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements. Learn more about WHOOP.
    $70k-120k yearly 30d ago
  • IT Support Specialist

    Callahan Inc. 4.4company rating

    Technical support technician job in Bridgewater, MA

    IT Support Specialist Department: IT Reports to: Information Technology Manager Direct Reports: N/A Status: Full Time/Exempt Years of Experience: 2-5+ Job Title: IT Support Specialist Description: We are seeking a motivated, outgoing IT professional to join our lean, high-performing team. Ideal candidates will have solid experience supporting Windows in a corporate environment, hands-on knowledge of mobile device management tools, and strong customer service skills. This role includes regular travel to regional job sites both within New England and the Tri-State area. Flexibility and independence are key success factors for applicants to this role. If you enjoy variety, problem-solving, dealing with ambiguity, a very fast-paced and evolving environment, we encourage you to apply. This role is part of a team of 2 full-time members in a close-knit, collaborative group that supports our growing construction business. Applicants should have experience with: Supporting Windows in a corporate environment A/V Equipment Support Mobile Device Management Network Security Azure - Intune Executive Team Support Service Desk Experience Hands-on/live Remote Support Desired Attributes: Interpersonal Savvy Problem Solving Skills Adaptability to changing task orders and re-prioritization Requirements: Valid driver's license and reliable transportation Good communication and interpersonal skills Who we are: Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail, and other markets. Visit ******************** for more information. All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.
    $61k-99k yearly est. Auto-Apply 37d ago
  • Manager - Outreach and Recovery Support Services (3 PM - 11 PM)

    Internships.com 4.1company rating

    Technical support technician job in Boston, MA

    The Program Manager position is responsible for overseeing the operations of the ORSS team as they establish relationships, referrals and connect individuals with substance use disorder(s) and experiencing homelessness to emergency shelters, behavioral health services and helping to address barriers to housing. In addition, the Program Manager works with the ORSS team, City businesses, providers and organizations to ensure applicable data is entered in the database system and staff participate in necessary recovery and substance use related trainings. Duties • Manages the day-to-day operations of the Bureau's Outreach and Recovery Support Services. • Strong commitment to the BPHC mission and Recovery Services Bureau (RSB) shared philosophy of substance use disorders and treatment models. • Develops and implements protocols and policies to ensure effective operations and compliance with established standards and/or contracted goals & objectives. • Participate in Outreach and Recovery Support Services team meetings; assists Director and Assistant Director(s) with new initiatives and projects and in seeking funding sources; assists in fulfilling monthly, quarterly, and annual reporting requirements; shares in fulfilling critical responsibilities of Director when absent from program. • Works closely with funders and community partners. • Acts as liaison with external and internal team members. • Oversee activities which may include fiscal monitoring; budget management; monitoring of funded programs or agencies to ensure compliance; report preparation and writing; and overall marketing of Bureau's Outreach and Recovery Support Services, including but not limited to distribution of educational materials. • Oversee activities which may include: community education, resource and referral protocols, training of staff and provider agencies in referral and service delivery protocols, including customer service training; development of training and educational materials. • Collaborates and meets with Director and Assistant Director(s) to determine program requirements, standards and goals. • Provide outreach route coordination and respond to 311 requests and alerts during regular shifts and while on-call. • Evaluates projects or initiatives to determine effectiveness and to recommend changes/improvements. • Lead or participate in NIATx process improvement initiatives; works closely with RSB admin team on QI projects and/or changes needed to address challenges and concerns. • Provide supervision to ORSS staff out in the field; responsible to document and discuss performance management concerns with Director, Assistant Director (s) and staff directly. • Coordinates with other departments on data collection, database development and information systems. • Ensure staff are using Pulsepoint and entering data in a timely manner. Provides data entry training as needed to ORSS staff. • Helps hire, train and onboard new ORSS staff and interns. • Works in a confidential capacity with the Director and Assistant Director(s) including personnel materials and matters of a highly sensitive nature and meets regularly with Director and RSB Senior Leadership regarding all aspects of program operations. • Operate independently. Use independent judgment and discretion to make decisions affecting the program and staff as it relates to program operations/services and BPHC policy. • Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. • Performs other duties as required.
    $71k-106k yearly est. 2d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Boston, MA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description ROLE :Desktop Support LOCATION: Boston,MA Duration:12 month+ Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide onsite and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************
    $51k-69k yearly est. 3h ago
  • Senior Desktop Support Technician

    Veson Nautical 4.0company rating

    Technical support technician job in Boston, MA

    Who We Are: Veson Nautical is a well-established and rapidly growing software company working to provide end-to-end logistical, operational, and analytical solutions to propel the efficiency and effectiveness of Maritime Commerce. The Opportunity: The Senior Desktop Support Technician will be responsible for providing advanced desktop computing support, maintaining end user computing assets, and ensuring high levels of customer satisfaction. The ideal candidate will have a strong technical background in Windows and MacOS operating systems, excellent problem-solving skills, and a proven track record of delivering exceptional IT support services. Responsibilities: * Provide advanced technical support for desktop computing issues, including hardware, software, and network problems, ensuring timely and effective resolution. * Troubleshoot and resolve complex technical issues escalated from other support team members or end users. * Support the management and maintenance of desktop computing assets, ensuring accurate inventory, timely maintenance, and secure configurations. * Follow established standards, policies, and procedures for desktop computing support, including incident management, service request processing, and user access control. * Document support activities, contribute to knowledge base articles, and identify opportunities to improve service quality and reduce downtimes. * Ensure compliance with relevant laws, regulations, and industry best practices related to desktop computing and information security. * Deploy and support Windows and MacOS-based systems, including operating system upgrades, software deployments, and security patches. * Provide hands-on support for mobile devices and common business systems integration. * Partner closely with Network, Systems Administration, and Infrastructure teams to drive cohesive support across the environment, occasionally owning or assisting with infrastructure-adjacent tasks to ensure seamless end-user outcomes. * Assist with project work related to desktop infrastructure improvements and technology deployments. Qualifications: * 3+ years' experience in IT desktop support. * In-depth knowledge of Windows, MacOS, and mobile operating systems, device hardware, and common business systems such as Microsoft Office, Google Workspace, Atlassian Jira, Atlassian Confluence, etc. * Familiarity with device management and deployment systems such as Quest KACE, JAMF, Intune, SmartDeploy, etc. * Experience with ITIL or other IT service management frameworks preferred. * Familiarity with network fundamentals and cybersecurity best practices. * Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users. * Strong problem-solving abilities and attention to detail. * Ability to work independently in a fast-paced, global environment and manage multiple priorities. * Candidates with industry standard certificates such as CompTIA A+, Network+, Security+ strongly preferred. More about Veson: We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Manila, Singapore, Tokyo, London, Stoke-on-Trent, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate. #LI-Hybrid
    $63k-93k yearly est. Auto-Apply 13d ago
  • Local Contract CVOR Technologist - $60-64 per hour

    Host Healthcare 3.7company rating

    Technical support technician job in Boston, MA

    Host Healthcare is seeking a local contract CVOR Technologist for a local contract job in Boston, Massachusetts. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: 02/03/2026 Duration: 13 weeks 36 hours per week Shift: 12 hours, days, evenings, flexible Employment Type: Local Contract Host Healthcare Job ID #La1fVX000002UR4rYAG. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits
    $48k-88k yearly est. 3d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Providence, RI

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 29d ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Technical support technician job in Boston, MA

    IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 60d+ ago
  • IT Technician

    Everglade Works

    Technical support technician job in Boston, MA

    Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $36k-71k yearly est. 60d+ ago
  • IT Technician

    Systems Support Corporation

    Technical support technician job in Marshfield, MA

    Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person
    $50k-55k yearly 21d ago
  • IT Operations Tech - Providence RI Area

    Blue Mantis

    Technical support technician job in Providence, RI

    DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
    $28k-57k yearly est. 27d ago
  • NOC Technician

    Granite Telecommunications 4.7company rating

    Technical support technician job in Quincy, MA

    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts. Duties and Responsibilities: Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs). Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components. Required Qualifications: Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience. 1-2 years in a technical support related role, or equivalent experience Understanding of networking standards, OSI model, subnetting and routing protocols Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently. Understanding of agile task management and project operations Ability to provide a high level of customer support to improve customer experience Ability to work well independently and in a team environment in a hybrid WFH model Must have the ability to be cleared for Public Trust P2 clearance Preferred Qualifications: Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering. Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper. CCNA, Network+, or equivalent certification or higher Proficiency with Python, Javascript, or similar coding languages Telecommunications industry experience Prior public trust P2 security clearance
    $36k-55k yearly est. 2d ago
  • IT Support Specialist

    Callahan Inc. 4.4company rating

    Technical support technician job in Bridgewater, MA

    Title: IT Support Specialist
    $61k-99k yearly est. Auto-Apply 5d ago
  • DESKTOP SUPPORT

    Artech Information System 4.8company rating

    Technical support technician job in Quincy, MA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: North Quincy,MA Duration: 1+ years SKILLS OVERVIEW: • Deskside Support Tech. Must be experienced in DESKSIDE support • Win7/Win XP OS support. Troubleshooting • Office 2003/2007/2010 support • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. • Outlook PST files. • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $51k-69k yearly est. 3h ago

Learn more about technical support technician jobs

How much does a technical support technician earn in New Bedford, MA?

The average technical support technician in New Bedford, MA earns between $33,000 and $88,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in New Bedford, MA

$54,000
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