Post job

Technical support technician jobs in Newark, NJ - 2,623 jobs

All
Technical Support Technician
Technical Support Specialist
Information Technology Technician
Computer Technician
Production Support Technician
Client Service Technician
Desktop Support Consultant
Support Associate
Systems Support Specialist
Information Technology/Support Technician
Information Systems Technician
Desktop Support Specialist
Technical Operations Specialist
Technical Associate
Technician Support Team Leader
  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Technical support technician job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 5d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Help Desk Technician

    Cipriani 3.9company rating

    Technical support technician job in New York, NY

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 3d ago
  • Freelance Contracting for IT Techs, designers and Online Tech Services

    Advanceqt.com

    Technical support technician job in New York, NY

    Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.
    $50k-86k yearly est. 25d ago
  • Desktop Support Specialist

    Teceze

    Technical support technician job in New York, NY

    Hi, 🚀 New Opportunity - Desktop Support Specialist🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY. Job Title: Desktop Support Specialist Location : Midtown, Manhattan, NY Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 2 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.
    $43k-63k yearly est. 4d ago
  • Receiving Support Associate, Part Time - Short Hills

    Bloomingdale's, Inc. 4.2company rating

    Technical support technician job in Short Hills, NJ

    A Bloomingdales Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logi Support, Receiving, Associate, Part Time, Retail, Fulfillment
    $34k-41k yearly est. 3d ago
  • IP & Tech Transactions Associate

    Marsden 3.9company rating

    Technical support technician job in New York, NY

    I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range. The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry. You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply. *This is a market paying law firm* Please reach out to me to discuss: ******************************* ************
    $71k-110k yearly est. 5d ago
  • Technology Support Analyst I

    Latham & Watkins LLP 4.9company rating

    Technical support technician job in New York, NY

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for providing support to the office regarding the resolution of complex desktop, notebook, and remote computing issues, while providing support for desktop and notebook systems, hardware, and customer-related services, Cisco Voice Over Internet Protocol (VOIP) administration, and associated equipment related to these systems and applications, printers, and Multi-Functional Device (MFD) hardware and settings. This role will be located in our New York office, and the schedule is Monday - Friday, 10:00 am - 6:00 pm. Responsibilities & Qualifications Other key responsibilities include: Troubleshooting problems involving hardware, systems software, and applications, troubleshooting a variety of symptoms to diagnose the actual problem, determining whether the problem is with technology or end-user training and problem solving Providing assistance to end users for firm-approved applications using a variety of different methods with software including, Microsoft Office, Outlook, Adobe Acrobat, iManage, Litera ChangePro, InTapp Time, Bighand Digital Dictation, Remote Computing (VMware and VPN), and other applications as deemed necessary Keeping abreast of new technologies and reviewing appropriate technology media sites Working with Intune and Blackberry Enterprise Server to support our mobile platform, quickly assessing situations, and providing solutions for remote access issues Setting up, configuring, and installing software on PC computers, notebook computers, printers, and networking equipment Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate expert knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage Work 10, and Litera ChangePro Possess expert knowledge of standard hardware components and peripherals Exhibit the ability to develop knowledge of firm templates and macros, the intranet, and other custom firm applications and tools And have: A high school diploma, preferably a bachelor's degree in computer science or information systems A minimum of three (3) years of technology support experience Experience in installations, upgrades, training, and technical documentation, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to view the full job description for this role. Please click here to review your rights under U.S. employment laws. #Associate #LI-LZ1 Pay Range USD $90,000.00 - USD $105,000.00 /Yr.
    $90k-105k yearly Auto-Apply 60d+ ago
  • Tech Support Specialist

    Advocates 4.4company rating

    Technical support technician job in New York, NY

    Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Technical support technician job in New York, NY

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $85,000 - $95,000 if located in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ********************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 11 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, NetDocuments Document Management Solutions, Cisco Telephony, Microsoft Intune, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $85k-95k yearly Auto-Apply 1d ago
  • IT Help Desk

    PGM Tek 4.0company rating

    Technical support technician job in New York, NY

    Looking for candidates with bachelor's degree major in Computer Science, Computer Engineering, Mathematics or other STEM majors and 0 -2 years of work experience in IT in general for a long term consulting assignment with an international bank in NYC. There are at least 2 openings.
    $44k-70k yearly est. 60d+ ago
  • IT Support Analyst

    Lantern Community Services Inc. 3.9company rating

    Technical support technician job in New York, NY

    Job Description Classification: Non-Exempt Reports to: Director of IT Status & Hours: Full-time, Monday - Friday, 9:00 am - 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the agency. Compensation: $38.46 - $49.45 hourly Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York -a great place to do meaningful work with people who care. Where You Will Work: This role is based in New York City and requires frequent local travel to Lantern's supportive housing sites and shelters. The IT Support Analyst serves as the primary on-site technology support contact across multiple program locations, with periodic administrative work at Lantern's main office. About the Role Under the direction of the Director of IT, the IT Support Analyst provides frontline technical support, onsite assistance, and coordination of routine technology, security, and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as the primary on-site IT support contact for supportive housing sites and shelters, maintaining a published visit rotation and coordinating access with program leadership Troubleshoot user devices, basic networking and Wi-Fi issues, printers, peripherals, and room A/V equipment Escalate complex technical issues to the Director of IT or external vendors as appropriate Maintain a field “go-bag” containing common cables, adapters, testing tools, and basic wiring equipment Provide empathetic frontline support through a ticketing system, documenting issues, steps taken, and resolutions clearly Communicate timelines and resolution updates to staff in plain, non-technical language Prepare, configure, and deploy Windows and mac OS endpoints, including account setup, MFA, and standard applications Support onboarding and offboarding processes, including equipment issuance and return, account provisioning and deprovisioning, and license updates Maintain an intermediate working knowledge of Microsoft 365 and support SharePoint, Teams, and internal knowledge base resources Address localized technology needs, including equipment acquisition, storage, maintenance, email accounts, and shared folders Conduct periodic site visits for upgrades, maintenance, and urgent technical requests Perform other duties as assigned Required Education and Experience High school diploma or equivalent required; Bachelor's degree preferred or equivalent experience 1-3 years of hands-on IT support experience (paid, volunteer, internship, or service-year experience acceptable) Experience in troubleshooting endpoints, basic networking, and common office technology Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint Experience using a ticketing system such as Freshservice, Zendesk, or Jira Service Management Strong communication, documentation, and customer service skills Preferred Experience IT certifications such as CompTIA A+ (preferred), Network+, ITIL Foundation, Google IT Support, or Microsoft Endpoint certifications Exposure to endpoint management tools such as Intune, Jamf, or Kandji Familiarity with identity platforms such as Entra ID (Azure AD) or Google Admin Experience supporting nonprofit, supportive housing, shelter, or field-based environments Multilingual skills Work Environment This position operates in a combination of office, field, and program-site environments, supporting staff who work in supportive housing and shelter settings serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move equipment weighing approximately 25-35 pounds. Work may occasionally take place in IT closets or shared technical spaces. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.
    $38.5-49.5 hourly 14d ago
  • IT Help Desk Asset Technician

    Capital Rx 4.1company rating

    Technical support technician job in New York, NY

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company Collaborate with HR team to retrieve equipment from Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build and establish procedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) A customer-oriented approach to problem resolution Experience maintaining IT Assets within asset management software Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $24-28 hourly Auto-Apply 3d ago
  • IT Roles

    Alpha Technologies Usa 4.1company rating

    Technical support technician job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 1d ago
  • On-site System Support Specialist (Mid-Level)

    360 It Professionals 3.6company rating

    Technical support technician job in New York, NY

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: On-site System Support Specialist (Mid-Level) Duration: 24 months Work Location: US-NY-New York Openings: Multiple Openings *** Local candidates preferred*** Position Description/Responsibilities: Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity. Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience! These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions. Consider applying today as time is limited on these and other positions like it for the state of NY. Qualifications Position Requirements/Technical Skills: OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance. Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application Daily Tasks will include but are not limited to the following: Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application. Trouble shoot either via phone or while on-site application issues needing resolution. Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout. Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response. The ONE MANDATORY REQUIREMENT: You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months). You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer. You must be able to work without assistance. Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5. 36 months of experience providing actual on-site implementation assistance for a large scale automation effort. 36 months of experience in change management; planning and implementing change. 15 months of experience in implementing SACWIS systems in New York State or another state. 36 months of experience providing training and/or technical assistance in either a classroom or in a work environment. Bachelor's Degree. Additional Information ***local candidates preferred***
    $87k-111k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in West Orange, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 23d ago
  • DESKTOP SUPPORT

    Artech Information System 4.8company rating

    Technical support technician job in New York, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $51k-70k yearly est. 1d ago
  • Design Technology Support Specialist - New York

    Hok 4.2company rating

    Technical support technician job in New York, NY

    HOK, a global architecture, design, engineering, and planning firm, is seeking a Design Technology Specialist to join our Corporate Advanced Technology Group. This hybrid position is based in our New York City office, with an on-site presence required three days per week. As a Design Technology Specialist, you will play a key role in advancing the firm's digital practice by supporting project teams, shaping innovative workflows, and applying specialized design technology expertise across a wide variety of disciplines. You'll help ensure that our teams are equipped with the tools, resources, and technical insight needed to deliver world‑class projects efficiently and creatively. Key responsibilities include: Provide expert guidance to project teams on implementing advanced design technology techniques, tools, and workflows. Deliver project-based insights and feedback to the firmwide Design Technology team to help shape standards and innovation initiatives. Serve as a trusted resource in all phases of project delivery, contributing hands‑on support as needed. Stay current with design software advancements, integrated practice trends, BIM technologies, and emerging digital methods. Conduct research on new technologies and evaluate opportunities for firmwide adoption. Contribute to high-quality project deliverables using advanced modeling, computation, or analytic methods. Mentor and coach team members on best practices for digital workflows, modeling, analysis, visualization, and sustainability‑aligned design approaches. Support green workplace and sustainability initiatives through responsible digital practices. Design Technology Specialists support discipline‑specific workflows by developing standardized Revit assets, improving model‑based design processes, and performing advanced modeling or analysis. This may include architectural performance studies (massing, enclosures, egress, sustainability), MEP or structural systems modeling, energy or daylight analysis, CFD, fabrication‑ready modeling, or interoperability with engineering analysis tools. Who is the ideal candidate for this role? The ideal candidate is a curious, solution‑oriented design technologist who enjoys working across disciplines and helping teams elevate their digital capabilities. They are someone who: Thrives at the intersection of design, technology, and problem‑solving. Has deep experience with BIM, modeling, or computational tools and can translate technical concepts into practical project workflows. Communicates clearly and collaborates easily with architects, engineers, and project managers. Enjoys mentoring others and takes pride in helping project teams grow and succeed. Is proactive, adaptable, and energized by the challenge of improving digital design processes. Brings both precision and creativity to digital design challenges. What kind of education and experience are required? Bachelor's degree in Architecture, Engineering, Information Technology, or a related discipline. Minimum of 5 years of progressive experience in BIM, 3D modeling, computational design, or related digital practice roles. We'd also like someone who has experience with scripting or automation tools (e.g., Python, Dynamo, Grasshopper), and experience with visualization, simulation, or analysis platforms (AR/VR, CFD, energy modeling, daylighting tools, etc). LEED Green Associate or LEED AP accreditation is preferred. #LI-BH1
    $71k-95k yearly est. 13d ago
  • Technical Support Specialist

    Regal 4.1company rating

    Technical support technician job in New York, NY

    ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We're moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal's event-driven communications platform.RESPONSIBILITIES: Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers) Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and customer satisfaction Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets Own support ticketing and knowledge infrastructure to deliver a world-class support experience Participate in hiring and onboarding future support engineers as the growth of the business demands ABOUT YOU: 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.) Experience identifying collaboration and escalation resources in a fast-paced environment Experience providing the right level of context when partnering with others to resolve customer issues Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions Benefits/Perks We care about your health! Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year Subsidized ClassPass membership We care about future you! 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection! In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer POSITION LOCATION & OFFICES:This position is only available in New York City. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $39k-66k yearly est. 16d ago
  • Technology Support III - Windows File Services

    Jpmorgan Chase 4.8company rating

    Technical support technician job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices. + Manage Distributed File System (DFS) health, performance, and namespace changes + Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage + Provide resiliency event support (failover procedures) + Apply load balancer knowledge for file services + Incident management: Handle, resolve, and document incidents + Participate in on-call rotation for operational support + Wintel, DFS, NAS, load balancing, cloud storage (1Drive) + Day-to-day operational support and documentation **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required + Excellent knowledge of Windows File Services + Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS) + Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities + Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting + Experience in permissions management and monitoring, optimizing and load balancing the performance + Experience in incident management, high availability, disaster recovery, and regular failover testing + Experience with CI/CD pipelines, DevOps practices, version control, and automated testing. + Experience in effectively communicating with vendors **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $114,000.00 - $155,000.00 / year
    $114k-155k yearly 60d+ ago
  • Technology Support III - Mainframe, Distributed Production Support

    JPMC

    Technical support technician job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations
    $64k-111k yearly est. Auto-Apply 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Newark, NJ?

The average technical support technician in Newark, NJ earns between $34,000 and $97,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Newark, NJ

$58,000

What are the biggest employers of Technical Support Technicians in Newark, NJ?

The biggest employers of Technical Support Technicians in Newark, NJ are:
  1. Neuropath Behavioral Healthcare
  2. JPMC
  3. Asun Star Consulting
  4. Asun Star Consulting, Inc.
Job type you want
Full Time
Part Time
Internship
Temporary