Technologist-Medical Student
Technical support technician job in Memphis, TN
Utilizes laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes. Responsible for assigned shifts and subject to overtime and call back as required. Performs other duties as assigned.
Responsibilities
Collects, receives, identifies, organizes, and prioritizes specimen to ensure accurate and timely test processing.
Performs and reports requested laboratory procedures.
Performs quality control, proficiency testing, routine instrument maintenance and inventory control.
Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes.
Assesses, evaluates and draws appropriate conclusions.
Supports life long learning.
Completes assigned goals.
Requirements, Preferences and Experience
Education
Minimum : State Licensure Permit in concordance with current Federal and/or State Regulations. Must be elgible for minimum of bachelor's degree and national certification examination upon completion of medical technology program.
Experience
Preferred : Hospital experience preferred.
Minimum : No experience necessary, but must be enrolled in an approved and accredited Medical Technology program affilliated with an accredited college or university
Special Skills
Preferred : Advanced computer literacy.
Minimum : Basic computer literacy.
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position: 20219 - Technologist-Medical Student
Facility: BMH - Women's Hospital
Department: WH Path Admin BMH Women's
Category: Laboratory & Pathology
Type: Clinical
Work Type: Full Time
Work Schedule: Rotating
Location: US:TN:Memphis
Located in the Memphis metro area
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support technician job in Memphis, TN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Network Technician
Technical support technician job in Memphis, TN
Network Support Technician
Duration: 2+ Months
Hours of Coverage and Locations
Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday.
This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site.
Deployment Scope, Activities, and Responsibilities
The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices.
Key Deployment Activities and Roles:
Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management.
Provider Summary of Obligations for Deployment Services:
Scheduling resources and completing services per Installation Guide.
Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates.
Network Technical Skills
Cabling Knowledge:
Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a).
Familiarity with different types of cables and connectors (RJ45, patch panels).
Installation Techniques:
Proficiency in running, terminating, and testing cables.
Knowledge of best practices for cable management and organization.
Testing and Troubleshooting:
Experience using cable testers and other diagnostic tools (e.g., ethernet testers).
Ability to troubleshoot common connectivity issues.
Network Fundamentals:
Basic understanding of networking concepts (e.g., IP addressing, subnetting).
Familiarity with switches, routers, and other networking hardware.
Safety Procedures:
Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards).
Soft Skills
Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site.
Attention to Detail: Precision in installation and testing to ensure compliance with standards.
Communication: Ability to communicate effectively with clients and team members about technical issues and solutions.
Time Management: Skill in prioritizing tasks to meet project deadlines efficiently.
Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges.
Regards
Poonam Mittal
************************
Computer Field Tech Position-Cordova TN
Technical support technician job in Memphis, TN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
On-Call IT Field Technician - Memphis, TN- Hiring NOW
Technical support technician job in Memphis, TN
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyComputerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.
Technical support technician job in Memphis, TN
The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment.
ABOUT US
For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us!
We offer the following benefits:
Medical insurance
Dental insurance
Vision insurance
Referral program
Tuition reimbursement
401k Plan
Flexible Schedules
Life insurance
Disability insurance
Identity theft insurance
Compensation $63/hour
Shift: Night 3x12-Hour (18:30 - 07:00)
Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116
Expected Start date: ASAP
EDUCATION
Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level.
LICENSURE
State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration.
EXPERIENCE
One year of current CT technologist experience in the clinical setting.
CREDENTIALS
Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies.
ENVIRONMENTAL WORKING CONDITIONS
Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES
Complies with ATC policies/procedures.
Complies with client facility policies/procedures.
Documents accurately and completely services provided.
Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act.
Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
Communicates information effectively to appropriate personnel.
Maintains competency by participating in continuing education programs and meets state specific requirements.
Sets up and explains procedure to patient.
Operates or administers intravenous contrast injectors/injections.
Evaluates CT Scans to determine if additional scanning is needed.
Perform 3 dimensional reformations of CT scans on computer.
Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures.
Performs other related duties as assigned.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice.
Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE
ADD TAG
Auto-ApplyIT Support Analyst
Technical support technician job in Memphis, TN
The IT Support Analyst reports to the Director of IT Support Services and supports company and end-user technical needs while providing excellent customer service. This position contributes to the success of the team through thorough resolution of problems, documenting work in the IT support ticketing system, collaboration, and researching enhancements, innovative tools, or process improvements to drive efficiency and improve customer service levels.
The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Performs day-to-day end-user support for a wide range of computer hardware, software, applications, and data and voice networks.
Partners closely with business customers to ensure computing needs are met by providing end user training, assisting with network connectivity, and identifying, troubleshooting, diagnosing, and thoroughly resolving problems.
Serves as primary point of contact to set up and maintain network security.
Supports organizational information technology initiatives and maintenance by performing some or all of the following: system configuration, infrastructure support, system administration, system analysis, database maintenance, installing and upgrading equipment components and software, and planning for/responding to service outages and other problems.
Performs software installations, software updates and hardware maintenance in accordance with documented policies and procedures.
Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
Conducts research on emerging desktop software, hardware and networking, recommending innovative and cost-effective solutions to customer problems.
Accurately and fully documents all troubleshooting and steps taken to resolve case within the IT support ticketing system, ensuring tickets are created for all work done.
May assist with procurement, inventory control and equipment life-cycle planning activities for technical hardware and software across the company.
Fosters positive relationships by offering quality, courteous, professional customer service.
Performs other related duties as assigned to meet the needs of the business.
Required Qualifications
Bachelor's degree in Information Technology, Business Administration, or other computer related field with 1-3 years of work experience; or an equivalent combination of education and experience required
Preferred Qualifications
Previous experience in an IT support role preferred
Previous experience making user updates in Active Directory preferred
Knowledge, Skills, and Abilities
Knowledge of Windows Operating Systems and the Microsoft Office installation process
Knowledge of Microsoft Open Database Connectivity (ODBC) connectivity for Microsoft Structured Query Language (SQL) Server
Knowledge of Cisco wireless routers
Skill in computer hardware troubleshooting including monitors, printers and desktop software
Skill in applying critical thinking, analysis and problem-solving methods
Skill to clearly and concisely communicate verbally and in writing both technical and non-technical information
Skill in explaining technical information in layman's terms
Skill working in a collaborative team environment
Skill working with minimal direction
Skill in providing customer service
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Ability to work occasional weekends and/or holidays
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required to talk or hear; the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds
This job operates in a professional office environment; this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyIT Help Desk
Technical support technician job in Memphis, TN
Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
Information System operations
Tier I level Helpdesk
Access Control and Authentication
Technology Infrastructure Monitoring and Reporting
Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
ShoreTel/Mitel VoIP
Microsoft Exchange
Cisco Meraki
Microsoft Windows Servers
VMware and Hyper-V
End-Point Security
iOS, Android, and Windows Mobile
Security and compliance
Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
Qualifications
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
Working knowledge of network operation and Helpdesk ticketing software
Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
Experience in running network cabling
Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!
IT Help Desk Technician II - Healthcare Systems Support
Technical support technician job in Germantown, TN
Job DescriptionAbout Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care.
Position Overview
As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications.
Key Responsibilities
Technical Support & Troubleshooting
Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications
Support and maintain Electronic Health Record (EHR) systems and Patient Management software
Troubleshoot medical equipment connectivity issues and interface problems
Diagnose and resolve Active Directory, group policy, and domain authentication issues
Assist with printer management, including specialized medical label and wristband printers
Healthcare Systems Management
Monitor and support HL7 message interfaces between clinical systems
Coordinate with vendors for medical equipment software updates and patches
Ensure HIPAA compliance in all technical support activities
Document technical issues and resolutions in accordance with healthcare regulations
Infrastructure & Network Support
Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues
Support wireless infrastructure for medical devices and mobile workstations
Assist with workstation deployment and imaging for clinical areas
Maintain inventory of IT assets including medical peripherals and specialized hardware
Collaboration & Communication
Work closely with clinical staff to understand workflow requirements and minimize downtime
Collaborate with engineers and system administrators on complex issues
Provide on-call support on a rotating basis for critical healthcare systems
Train end users on healthcare applications and best practices
Education & Experience
Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred)
2-4 years of IT help desk experience, with at least 1 year in a healthcare environment
Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT)
Technical Skills
Solid understanding of Windows 10/11 and Windows Server environments
Experience with Active Directory, Group Policy, and domain administration
Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts
Familiarity with Microsoft Office 365 and Exchange
Experience with remote support tools and ticketing systems
Healthcare Technology Experience
Working knowledge of EHR systems (Veradigm or similar)
Understanding of HL7 messaging standards and healthcare data exchange
Experience supporting medical devices and clinical equipment interfaces
Familiarity with PACS, laboratory information systems, and pharmacy systems
Knowledge of HIPAA technical safeguards and healthcare compliance requirements
Preferred Qualifications
HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf)
Experience with Citrix and VMware virtual desktop environments
Knowledge of SQL for basic database queries
Experience with mobile device management (MDM) in healthcare settings
Familiarity with biomedical equipment networks and medical device secure
Work Environment
This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support.
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Dynamic PC Support Techician
Technical support technician job in Memphis, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Desktop Support Engineer
Technical support technician job in Memphis, TN
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Desktop Support Engineer
Pay Rate: $13.44/hour
On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN.
Desktop Support Engineer Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.
• Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
• Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
• Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.
• Managing returns on warranted parts and systems
• Packaging and shipping replacement parts to customers
• Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
• May participate in development of information technology and infrastructure projects
• Installing, supporting and troubleshooting approved desktop software
• Performing planned maintenance, moves, adds and changes
• Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)
• Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel
• Exercises judgment with defined procedures and practices to determine appropriate action
• Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities:
Consulting with the Service Desk on support calls
Able to communicate highly technical information to both technical and non-technical personnel
Providing Case status updates to management and end-users
Providing phone support and diagnostics to remote customers
Participating in training programs designed to educate customers about basic and specialized applications
Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support
Desktop Support Engineer Mandatory Skills
• 1-2 years or more of related experience preferred
• Associate's Degree or equivalent experience required
• Strong customer service skills
• Reliability and a strong sense of responsibility
• Ability to work independently and take ownership
• Solid technical and analytical skills required
• Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
• Knowledge of supported Microsoft Windows operating systems
• Experience with Active Directory administration
• Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
• Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
• A+ Certification recommended
• MCTS, MCITP, MCPD, MCM preferred
• ITIL Certification preferred
• Ability to travel as required.
• Ability to lift 50lbs (printers, desktop machines, etc.).
Desktop Support Engineer Start Date
ASAP
Desktop Support Engineer Assignment Length
6+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
Technology Support Specialist - SITECH
Technical support technician job in Memphis, TN
Technology Support Specialist - SITECH ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. JOB PROFILE The Regional Technology Support Specialist will provide primary assistance, support and training for SITECH Tri-Rivers customers in a designated territory. This roll will provide secondary support for other SITECH Tri-Rivers territories and regions as needed. This is a full-time position that will be based out of Memphis, TN focusing support on Middle and West Tennessee and North Mississippi. BASIC REQUIREMENTS
B.S. Degree in Civil Engineering preferred or related work experience.
Extensive survey and construction experience in Heavy Civil Construction, including commercial site development and paving.
Experience working with Trimble GC900, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectra Laser Systems, Paving Controls Systems, etc. preferred.
Exhibits communication skills necessary to sell premium technology products.
Demonstrated leadership ability and initiative.
Strong work ethic and can-do attitude.
Day-to-day travel in middle Tennessee required; and some overnight trips in West Tennessee and North Mississippi required.
RESPONSIBILITIES
Assist and perform installation of machine control systems including, but not limited to GCS9000, Trimble Earthworks, CAT Accugrade, CAT Grade, Trimble and Spectral Laser Systems, Pacing Control systems and other attachments as needed.
Train and support customers in the use of machine control, site positioning, intelligent compaction, and paving control systems and office software with the intent to get customer self-sufficient in these areas.
Receive first call from customers in designated region and see that timely service is provided; utilize other Service and Support Specialist if needed to best meet the needs of the customer if required
Support Technology Sales Representatives and customers to ensure proper technology solutions are selected, sold, trained on and utilized properly to achieved targeted benefits.
Develop and maintain strong customer relationship and ensure customers are getting the maximum ROI through support, training and after sales follow up.
Support paving and other specialty professional services for customers; these services will need to be scheduled and prepared for by SITECH to provide the best results
Maintain responsibility for vehicle, demo inventory, computer, and/or any other company assets entrusted to you to perform your job duties.
Escalate any unresolved issues in an effective and time efficient manner to the proper associates
Research common problems identified with machine guidance systems and determine required corrective outcomes as and when required
Work directly with Trimble and SITECH support staff along with associates of heavy equipment OEMs staff on matters of sales, support and other field activities
Maintain responsibility for all company assets issued to you. This includes but not limited to, demo equipment, field service equipment, vehicles, computers, and paperwork
Consistently follow all job and office related policies and procedures
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, trainings, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
Work Conditions
All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Able to lift up to 50-80 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
IT Support Technician
Technical support technician job in Bartlett, TN
for an IT Support Rep in the Memphis, TN area.
The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients.
The duties of the IT Support Rep will include but are not be limited to the following:
Install, configure and upgrade computer hardware, peripherals and software.
Diagnose, repair and maintain hardware, peripherals and software systems.
Provide technical support to school staff and school sponsored technology provided to students.
Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc).
Work with and help coordinate service contract with outside vendors.
Inform appropriate personnel of technology related problems and issues that arise within the school.
Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school.
Perform preventative maintenance on school technology equipment.
Provide technology assistance to staff and students for support of student centered learning.
Perform other relevant duties as identified that support the mission and vision of the school.
QUALIFICATIONS
Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus.
Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities.
Special Knowledge/Skills:
In Depth Knowledge of Windows, Mac and other operating systems used within the school.
Knowledge of basic computer hardware and peripherals.
Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.)
Knowledge of basic networking concepts, devices and security.
Ability to communicate verbally and in writing.
Ability to work with people.
Ability to work independently in solving problems.
Terms of Employment:
Status: Full Time (Initially Hourly, Possible Transition to Salary)
Days: Monday through Friday (8A to 5P)
Occasional weekend or after-hours work
Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying.
Must Own Dependable Transportation
Hazwoper Technician - Level 1
Technical support technician job in Memphis, TN
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor.
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement & Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Generous Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
Requirements
RESPONSIBILITIES
Handling various products, hazardous and non-hazardous materials
Performing industrial work and biohazard cleanups
Staging, profiling, and processing for disposal hazardous and non-hazardous waste
Assist in the removal of soil, debris and other materials, and cleaning up spill sites
Operate and clean equipment.
Maintaining logs of working hours in compliance with all applicable state and federal regulations
Up to 25% travel as needed - location may differ
Other duties as assigned
COMPETENCIES/SKILLS
Strong observation skills
Technical proficiency with field equipment
Knowledge of environmental regulations
Data collection and analysis skills
Ability to work outdoors in all weather conditions
Excellent communication skills
Proficient in critical thinking
Teamwork oriented
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear
This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times
The employee must frequently lift or move items up to 60 pounds
Must be able to frequently climb stairs and ladders
May occasionally deal with heights
Ability to wear Personal Equipment, including Respiratory Protection
Consists of both office setting and physical jobsite
Able to work in confined spaces when needed
Education and Experience:
HAZWOPER and Confined Space certifications preferred
Ability to read, write and do mathematics
Class C (Texas) or equivalent required
Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including:
HAZWOPER 40
OSHA 10 and 30
MSHA(Mine Safety and Health Administration) Certification
CSE/R(Confined Space Entry/Rescue) Certification
CPR Certification
H2S Certification
First Aid Certification
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
Technical Support Engineer
Technical support technician job in West Memphis, AR
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour
Computerized Tomography (CT) Technician- 13 Weeks full time contract assignment in Memphis, TN.
Technical support technician job in Memphis, TN
Job Description
The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment.
ABOUT US
For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us!
We offer the following benefits:
Medical insurance
Dental insurance
Vision insurance
Referral program
Tuition reimbursement
401k Plan
Flexible Schedules
Life insurance
Disability insurance
Identity theft insurance
Compensation $63/hour
Shift: Night 3x12-Hour (18:30 - 07:00)
Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116
Expected Start date: ASAP
EDUCATION
Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level.
LICENSURE
State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration.
EXPERIENCE
One year of current CT technologist experience in the clinical setting.
CREDENTIALS
Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies.
ENVIRONMENTAL WORKING CONDITIONS
Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES
Complies with ATC policies/procedures.
Complies with client facility policies/procedures.
Documents accurately and completely services provided.
Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act.
Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
Communicates information effectively to appropriate personnel.
Maintains competency by participating in continuing education programs and meets state specific requirements.
Sets up and explains procedure to patient.
Operates or administers intravenous contrast injectors/injections.
Evaluates CT Scans to determine if additional scanning is needed.
Perform 3 dimensional reformations of CT scans on computer.
Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures.
Performs other related duties as assigned.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice.
Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE
ADD TAG
On-Call IT Field Technician - Memphis, TN- Hiring NOW
Technical support technician job in Olive Branch, MS
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Desktop Support Engineer
Technical support technician job in Memphis, TN
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Desktop Support Engineer
Pay Rate: $13.44/hour
On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN.
Desktop Support Engineer Job Details
Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.
• Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
• Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:
• Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.
• Managing returns on warranted parts and systems
• Packaging and shipping replacement parts to customers
• Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
• May participate in development of information technology and infrastructure projects
• Installing, supporting and troubleshooting approved desktop software
• Performing planned maintenance, moves, adds and changes
• Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)
• Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel
• Exercises judgment with defined procedures and practices to determine appropriate action
• Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities:
Consulting with the Service Desk on support calls
Able to communicate highly technical information to both technical and non-technical personnel
Providing Case status updates to management and end-users
Providing phone support and diagnostics to remote customers
Participating in training programs designed to educate customers about basic and specialized applications
Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support
Desktop Support Engineer Mandatory Skills
• 1-2 years or more of related experience preferred
• Associate's Degree or equivalent experience required
• Strong customer service skills
• Reliability and a strong sense of responsibility
• Ability to work independently and take ownership
• Solid technical and analytical skills required
• Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers
• Knowledge of supported Microsoft Windows operating systems
• Experience with Active Directory administration
• Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office
• Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
• A+ Certification recommended
• MCTS, MCITP, MCPD, MCM preferred
• ITIL Certification preferred
• Ability to travel as required.
• Ability to lift 50lbs (printers, desktop machines, etc.).
Desktop Support Engineer Start Date
ASAP
Desktop Support Engineer Assignment Length
6+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
IT Technician
Technical support technician job in Memphis, TN
Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription
This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned.
The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed.
The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed.
This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc.
Qualifications
Qualified individuals will have a knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security. The IT Technician must be able to solve problems, maintain confidentiality, and possess a sense of urgency for time-sensitive tasks. The ability to multi-task across different areas of the business is important, and the successful candidate must be able to work cordially and professionally with other employees as well as customers. This is a role where attention to detail is essential.
The successful candidate must also be knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10; Microsoft Office: 2010, Office 365. Experience with iOS, Android, Windows Mobile devices.
Technical Support Engineer
Technical support technician job in Forrest City, AR
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour