Telesales supervisor vs sales supervisor

Differences between telesales supervisor and sales supervisor duties and responsibilities

Telesales supervisor example responsibilities.

• Operate profitably through managing productivity, call quality, payroll, and telephone sales representative development.
• Integrate team members for the merger between inbound call center sales and outbound telemarketing sales.
• Complete and submit all require personnel forms, payroll, and performance appraisals within deadlines.
• Supervise a staff of 15 telemarketing representatives who handle telephone interaction with customers statewide.
• Prepare department budget, and participate in the interdisciplinary care coordination, Medicare review and reimbursement team meetings.
• Prepare testing scenarios for logistics and sales applications then perform user acceptance testing and validation.

Sales supervisor example responsibilities.

• Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
• Train new employees and insurance agents about Medicare and AlohaCare's procedures in promoting its senior plans.
• Assist in visual merchandise, floor moves, inventory, stock, mark downs, POS transactions, online orders and delivery
• Increase availability and visibility of brands on POS of assign territory.
• Approve and reject billing documentation base on Medicare or payer qualifications.
• Certify excellent overall cleanliness of the store to provide customers with exceptional visual presentations and easy-to-navigate store layouts.
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