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Tenant services coordinator vs director of property management

The differences between tenant services coordinators and directors of property management can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a tenant services coordinator and a director of property management. Additionally, a director of property management has an average salary of $97,349, which is higher than the $47,351 average annual salary of a tenant services coordinator.

The top three skills for a tenant services coordinator include real estate, portfolio and yardi. The most important skills for a director of property management are real estate, portfolio, and property management.

Tenant services coordinator vs director of property management overview

Tenant Services CoordinatorDirector Of Property Management
Yearly salary$47,351$97,349
Hourly rate$22.76$46.80
Growth rate3%3%
Number of jobs72,75178,020
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 52%
Average age4848
Years of experience66

What does a tenant services coordinator do?

The tenant service coordinator is responsible for coordinating the daily delivery of property services to the tenants in a positive manner. They manage service contracts and projects assigned to them while working under the supervision of the property manager. They coordinate the dissemination of information between tenants, engineering, and security. They do various tasks including coordinating all property promotional activities, special events, and lobby exhibits. In addition, they also update and maintain vendor and tenant-related files and acts as a team member of the management staff.

What does a director of property management do?

A director of property management oversees and directs the property management programs and projects of an organization. They take the lead in identifying and meeting the needs of different facilities, researching client and business opportunities, gathering and analyzing data from annual and monthly reports, coordinating with suppliers and contractors, and making significant decisions. They also participate in managing tenants, overseeing marketing procedures, and solving issues when any arise. Moreover, a director of property management sets goals, establishes timelines and guidelines, empowers employees, and implements company standards and policies.

Tenant services coordinator vs director of property management salary

Tenant services coordinators and directors of property management have different pay scales, as shown below.

Tenant Services CoordinatorDirector Of Property Management
Average salary$47,351$97,349
Salary rangeBetween $34,000 And $64,000Between $62,000 And $151,000
Highest paying City-San Francisco, CA
Highest paying state-Connecticut
Best paying company-Brookfield Properties
Best paying industry--

Differences between tenant services coordinator and director of property management education

There are a few differences between a tenant services coordinator and a director of property management in terms of educational background:

Tenant Services CoordinatorDirector Of Property Management
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Tenant services coordinator vs director of property management demographics

Here are the differences between tenant services coordinators' and directors of property management' demographics:

Tenant Services CoordinatorDirector Of Property Management
Average age4848
Gender ratioMale, 22.3% Female, 77.7%Male, 57.9% Female, 42.1%
Race ratioBlack or African American, 8.6% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 5.3% White, 63.7% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 4.1% Hispanic or Latino, 17.6% Asian, 5.3% White, 63.9% American Indian and Alaska Native, 0.6%
LGBT Percentage12%12%

Differences between tenant services coordinator and director of property management duties and responsibilities

Tenant services coordinator example responsibilities.

  • Manage and update MRI computer tracking system for automate tenant work order requests and billing.
  • Manage internal information communication process on both an informal and formal basis within retail property portfolio and with corporate divisions.
  • Process all accounts payable, in YARDI & MRI base data entry programs.
  • Assist with preparation of annual budget and triple net expense reconciliations.
  • Review and code invoices, as well as running reports in YARDI.
  • Maintain property portfolio, prepare a rent roll and report monthly incomes about vacant/leases.
  • Show more

Director of property management example responsibilities.

  • Manage YARDI implementation, training, conversion and roll out.
  • Manage several marketing sources, which includes but is not limit to Craigslist, Postlets, LINC program and local businesses.
  • Coordinate and manage the global intellectual property portfolio, including creation of patent strategies for new technology developments.
  • Manage, delegate and perform facility repairs, apartment renovations, preventive maintenance and inventory control utilizing CMMS program for maintenance.
  • Conduct oversight of the preventative maintenance system and emergency preparedness procedures.
  • Prepare monthly billing statements for overtime HVAC, utilities, engineering services, access card reprints, and duplicate keys.
  • Show more

Tenant services coordinator vs director of property management skills

Common tenant services coordinator skills
  • Real Estate, 17%
  • Portfolio, 11%
  • Yardi, 9%
  • HVAC, 6%
  • Tenant Relations, 6%
  • Phone Calls, 6%
Common director of property management skills
  • Real Estate, 11%
  • Portfolio, 11%
  • Property Management, 7%
  • Financial Reports, 6%
  • Yardi, 4%
  • HVAC, 4%

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