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Tenant services coordinator vs leasing agent

The differences between tenant services coordinators and leasing agents can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a tenant services coordinator and a leasing agent. Additionally, a tenant services coordinator has an average salary of $47,351, which is higher than the $33,660 average annual salary of a leasing agent.

The top three skills for a tenant services coordinator include real estate, portfolio and yardi. The most important skills for a leasing agent are customer service, property management, and yardi.

Tenant services coordinator vs leasing agent overview

Tenant Services CoordinatorLeasing Agent
Yearly salary$47,351$33,660
Hourly rate$22.76$16.18
Growth rate3%3%
Number of jobs72,75132,462
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 45%
Average age4848
Years of experience66

What does a tenant services coordinator do?

The tenant service coordinator is responsible for coordinating the daily delivery of property services to the tenants in a positive manner. They manage service contracts and projects assigned to them while working under the supervision of the property manager. They coordinate the dissemination of information between tenants, engineering, and security. They do various tasks including coordinating all property promotional activities, special events, and lobby exhibits. In addition, they also update and maintain vendor and tenant-related files and acts as a team member of the management staff.

What does a leasing agent do?

A leasing agent primarily works to assist and represent property owners when finding and managing tenants. They are in charge of advertising and promoting the properties in different areas or platforms, developing marketing strategies, coordinating with applicants, gathering their requirements, verifying the applicants' paperwork and references, and negotiating leasing terms. Moreover, a leasing agent also acts as the landlord because they serve as the tenants' point of contact regarding issues and concerns, conduct property inspections, and manage the properties' maintenance operations, coordinating with the owners regularly.

Tenant services coordinator vs leasing agent salary

Tenant services coordinators and leasing agents have different pay scales, as shown below.

Tenant Services CoordinatorLeasing Agent
Average salary$47,351$33,660
Salary rangeBetween $34,000 And $64,000Between $27,000 And $41,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-CFM International
Best paying industry-Retail

Differences between tenant services coordinator and leasing agent education

There are a few differences between a tenant services coordinator and a leasing agent in terms of educational background:

Tenant Services CoordinatorLeasing Agent
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Tenant services coordinator vs leasing agent demographics

Here are the differences between tenant services coordinators' and leasing agents' demographics:

Tenant Services CoordinatorLeasing Agent
Average age4848
Gender ratioMale, 22.3% Female, 77.7%Male, 25.4% Female, 74.6%
Race ratioBlack or African American, 8.6% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 5.3% White, 63.7% American Indian and Alaska Native, 0.6%Black or African American, 8.6% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 5.3% White, 63.6% American Indian and Alaska Native, 0.6%
LGBT Percentage12%12%

Differences between tenant services coordinator and leasing agent duties and responsibilities

Tenant services coordinator example responsibilities.

  • Manage and update MRI computer tracking system for automate tenant work order requests and billing.
  • Manage internal information communication process on both an informal and formal basis within retail property portfolio and with corporate divisions.
  • Process all accounts payable, in YARDI & MRI base data entry programs.
  • Assist with preparation of annual budget and triple net expense reconciliations.
  • Review and code invoices, as well as running reports in YARDI.
  • Maintain property portfolio, prepare a rent roll and report monthly incomes about vacant/leases.
  • Show more

Leasing agent example responsibilities.

  • Manage dailyoperations to include providing funding for the purchase of evidence being narcotics, firearms and explosives.
  • Lead the operations of a field enforcement office responsible for investigating violations of federal statutes enforce by ATF.
  • Perform marketing on Craigslist that generate leads of prospective customers which help increased overall occupancy.
  • Direct all DEA intelligence collection efforts, enforcement operations, investigative programs and pharmaceutical regulatory initiatives along the southwest US/Mexico border.
  • Review court decisions affecting ATF to determine impact on operations.
  • Screen potential tenants using YARDI, and pull comparable in the neighborhood to ensure fair competitive pricing of the properties.
  • Show more

Tenant services coordinator vs leasing agent skills

Common tenant services coordinator skills
  • Real Estate, 17%
  • Portfolio, 11%
  • Yardi, 9%
  • HVAC, 6%
  • Tenant Relations, 6%
  • Phone Calls, 6%
Common leasing agent skills
  • Customer Service, 27%
  • Property Management, 11%
  • Yardi, 8%
  • Rent Payments, 6%
  • Background Checks, 5%
  • Apartment Homes, 3%

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