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Tenant services coordinator vs leasing manager

The differences between tenant services coordinators and leasing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a tenant services coordinator and a leasing manager. Additionally, a leasing manager has an average salary of $47,633, which is higher than the $47,351 average annual salary of a tenant services coordinator.

The top three skills for a tenant services coordinator include real estate, portfolio and yardi. The most important skills for a leasing manager are customer service, resident retention, and real estate.

Tenant services coordinator vs leasing manager overview

Tenant Services CoordinatorLeasing Manager
Yearly salary$47,351$47,633
Hourly rate$22.76$22.90
Growth rate3%3%
Number of jobs72,75116,376
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Average age4848
Years of experience66

What does a tenant services coordinator do?

The tenant service coordinator is responsible for coordinating the daily delivery of property services to the tenants in a positive manner. They manage service contracts and projects assigned to them while working under the supervision of the property manager. They coordinate the dissemination of information between tenants, engineering, and security. They do various tasks including coordinating all property promotional activities, special events, and lobby exhibits. In addition, they also update and maintain vendor and tenant-related files and acts as a team member of the management staff.

What does a leasing manager do?

A leasing manager is responsible for processing the lease requirements of multiple properties for potential renters and ensuring that all documents are filed accurately, following the standards of property management and clients' qualifications. Leasing managers develop marketing campaigns to advertise leasing properties through media relations and posting on social media platforms. They respond to the potential renters' inquiries and concerns, negotiate contract agreements, inspect the property's location for safety and security, and conduct regular reviews of monetary requirements.

Tenant services coordinator vs leasing manager salary

Tenant services coordinators and leasing managers have different pay scales, as shown below.

Tenant Services CoordinatorLeasing Manager
Average salary$47,351$47,633
Salary rangeBetween $34,000 And $64,000Between $30,000 And $75,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Meta
Best paying industry-Finance

Differences between tenant services coordinator and leasing manager education

There are a few differences between a tenant services coordinator and a leasing manager in terms of educational background:

Tenant Services CoordinatorLeasing Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Tenant services coordinator vs leasing manager demographics

Here are the differences between tenant services coordinators' and leasing managers' demographics:

Tenant Services CoordinatorLeasing Manager
Average age4848
Gender ratioMale, 22.3% Female, 77.7%Male, 38.2% Female, 61.8%
Race ratioBlack or African American, 8.6% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 5.3% White, 63.7% American Indian and Alaska Native, 0.6%Black or African American, 8.4% Unknown, 4.1% Hispanic or Latino, 17.3% Asian, 5.2% White, 64.3% American Indian and Alaska Native, 0.6%
LGBT Percentage12%12%

Differences between tenant services coordinator and leasing manager duties and responsibilities

Tenant services coordinator example responsibilities.

  • Manage and update MRI computer tracking system for automate tenant work order requests and billing.
  • Manage internal information communication process on both an informal and formal basis within retail property portfolio and with corporate divisions.
  • Process all accounts payable, in YARDI & MRI base data entry programs.
  • Assist with preparation of annual budget and triple net expense reconciliations.
  • Review and code invoices, as well as running reports in YARDI.
  • Maintain property portfolio, prepare a rent roll and report monthly incomes about vacant/leases.
  • Show more

Leasing manager example responsibilities.

  • Post on Craigslist, manage and maintain insurance, pest control, and electric accounts for all residents.
  • Prepare all NYCHA & HPD S8 application packages for quick transition.
  • Prepare files for HPD and HDC approval of low/moderate income applicants.
  • Screen prospective residents and guarantors in OneSite for passing background and credit score reports.
  • Work with a completely paper-less system utilizing all features of the newest OneSite operating system.
  • Perform database management using Yardi.
  • Show more

Tenant services coordinator vs leasing manager skills

Common tenant services coordinator skills
  • Real Estate, 17%
  • Portfolio, 11%
  • Yardi, 9%
  • HVAC, 6%
  • Tenant Relations, 6%
  • Phone Calls, 6%
Common leasing manager skills
  • Customer Service, 24%
  • Resident Retention, 11%
  • Real Estate, 10%
  • Property Management, 8%
  • Resident Relations, 7%
  • Yardi, 5%

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