Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between transactional specialists and client care specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transactional specialist and a client care specialist. Additionally, a transactional specialist has an average salary of $64,483, which is higher than the $29,660 average annual salary of a client care specialist.
The top three skills for a transactional specialist include real estate, customer relationships and customer satisfaction. The most important skills for a client care specialist are client care, PET, and patients.
A Transactional Specialist is someone who is in charge of all transactions that take place in a business organization. First of all, he/she is required to process all requests from customers, both online and offline, in an orderly and timely manner. Also, he/she uses all sales tools at his/her reach to drive an increase in profit and to exceed all of the department's goals. As a Transactional Specialist, your task may also include the establishment and monitoring of internal controls and policies to ensure thorough compliance with GAAP and other requirements.
Client care specialists are employees who manage a company's 24/7 hotline number. Most customer care specialists have call center experience before achieving their positions. This way, they know how to personalize the way they handle different types of clients. They can also impart firsthand knowledge to new call center employees about the job. Their usual responsibilities revolve around presenting the weekly and monthly reports on the teams' performances to the management, documenting customer interactions, reviewing customer complaints and taking appropriate actions, and being updated on their product.
Transactional specialists and client care specialists have different pay scales, as shown below.
| Transactional Specialist | Client Care Specialist | |
| Average salary | $64,483 | $29,660 |
| Salary range | Between $39,000 And $105,000 | Between $18,000 And $46,000 |
| Highest paying City | Jersey City, NJ | Irvine, CA |
| Highest paying state | New Jersey | Alaska |
| Best paying company | Apple | Bank of America |
| Best paying industry | - | Finance |
There are a few differences between a transactional specialist and a client care specialist in terms of educational background:
| Transactional Specialist | Client Care Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transactional specialists' and client care specialists' demographics:
| Transactional Specialist | Client Care Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 31.8% Female, 68.2% | Male, 20.3% Female, 79.7% |
| Race ratio | Black or African American, 11.2% Unknown, 5.0% Hispanic or Latino, 20.1% Asian, 7.9% White, 55.2% American Indian and Alaska Native, 0.6% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 56.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |