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The differences between transactional specialists and solution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transactional specialist and a solution specialist. Additionally, a solution specialist has an average salary of $76,424, which is higher than the $64,483 average annual salary of a transactional specialist.
The top three skills for a transactional specialist include real estate, customer relationships and customer satisfaction. The most important skills for a solution specialist are product knowledge, sales process, and SQL.
A Transactional Specialist is someone who is in charge of all transactions that take place in a business organization. First of all, he/she is required to process all requests from customers, both online and offline, in an orderly and timely manner. Also, he/she uses all sales tools at his/her reach to drive an increase in profit and to exceed all of the department's goals. As a Transactional Specialist, your task may also include the establishment and monitoring of internal controls and policies to ensure thorough compliance with GAAP and other requirements.
A solution specialist is responsible for selling and promoting goods and services of an organization to existing and potential clients through product demonstrations and professional sales pitches, typically on phone calls and e-mail communication. Solutions specialists must possess strong product knowledge to respond to customers' inquiries and concerns about the products and successfully close sales deals that would increase the company's revenues and profitability. A solutions specialist must have excellent communication and customer service skills, maximizing strategic techniques to build customer satisfaction.
Transactional specialists and solution specialists have different pay scales, as shown below.
| Transactional Specialist | Solution Specialist | |
| Average salary | $64,483 | $76,424 |
| Salary range | Between $39,000 And $105,000 | Between $46,000 And $125,000 |
| Highest paying City | Jersey City, NJ | Seattle, WA |
| Highest paying state | New Jersey | Alaska |
| Best paying company | Apple | PayPal |
| Best paying industry | - | - |
There are a few differences between a transactional specialist and a solution specialist in terms of educational background:
| Transactional Specialist | Solution Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transactional specialists' and solution specialists' demographics:
| Transactional Specialist | Solution Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 31.8% Female, 68.2% | Male, 58.4% Female, 41.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.0% Hispanic or Latino, 20.1% Asian, 7.9% White, 55.2% American Indian and Alaska Native, 0.6% | Black or African American, 12.3% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |