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The differences between transportation clerks and passenger service agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a passenger service agent has an average salary of $29,675, which is higher than the $27,742 average annual salary of a transportation clerk.
The top three skills for a transportation clerk include data entry, patients and phone calls. The most important skills for a passenger service agent are reservations, reservation system, and passenger service.
| Transportation Clerk | Passenger Service Agent | |
| Yearly salary | $27,742 | $29,675 |
| Hourly rate | $13.34 | $14.27 |
| Growth rate | - | - |
| Number of jobs | 74,250 | 34,592 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 38% |
| Average age | 45 | 45 |
| Years of experience | - | - |
As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.
Passenger service agents are professionals who work inside airport terminals to provide assistance and related customer services to the airlines they serve. These agents are required to issue airline tickets for clients while checking if their requested dates of flights are available and then prepare their itineraries accordingly. They must assist passengers with airport check-ins and examine their ticket, passport, and other identifying documents. Passenger service agents must also answer inquiries from passengers as well as handle complaints.
Transportation clerks and passenger service agents have different pay scales, as shown below.
| Transportation Clerk | Passenger Service Agent | |
| Average salary | $27,742 | $29,675 |
| Salary range | Between $19,000 And $40,000 | Between $23,000 And $37,000 |
| Highest paying City | Everett, WA | San Francisco, CA |
| Highest paying state | New Jersey | Minnesota |
| Best paying company | Erie 2-Chautauqua-Cattaraugus BOCES | dnata |
| Best paying industry | Transportation | Transportation |
There are a few differences between a transportation clerk and a passenger service agent in terms of educational background:
| Transportation Clerk | Passenger Service Agent | |
| Most common degree | High School Diploma, 32% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between transportation clerks' and passenger service agents' demographics:
| Transportation Clerk | Passenger Service Agent | |
| Average age | 45 | 45 |
| Gender ratio | Male, 24.2% Female, 75.8% | Male, 40.5% Female, 59.5% |
| Race ratio | Black or African American, 9.0% Unknown, 5.4% Hispanic or Latino, 22.4% Asian, 6.2% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 10.7% Unknown, 6.3% Hispanic or Latino, 25.8% Asian, 9.1% White, 46.9% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 12% | 12% |