Travel agent vs traveler

Differences between travel agent and traveler duties and responsibilities

Travel agent example responsibilities.

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Book hotel reservations; recommend and cross sell hotel rooms for availability within the Marriott brand of hotels and resorts.
• Service inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
• Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
• Assist all travelers with acquiring passport, passport renewals, and visa requirements on any international travel itineraries.
• Create scripts to help agents process long driven formats in Worldspan, Sabre, and Amadeus for quickness and accuracy.
Show more

Traveler example responsibilities.

• Manage special projects including off-site meeting support for VIP meeting attendees requiring last minute travel changes.
• Execute complex domestic and international reservations, entrust to negotiate and secure the lowest rates/fares.
• Attend stand up, PPS, Medicare, and QA meetings.
• Travel PTA in state of Washington
• Staff PTA, work on a travel assignment.
• Train client supervisor at request on MRI protocols.
Show more