Front Desk Clerk
Unit secretary job in Farmington, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
Receptionist
Unit secretary job in South Saint Paul, MN
Mathias Die Company
Receptionist -
Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At
Mathias Die Company
, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a
Receptionist
, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through Front Desk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Front Office
Unit secretary job in Saint Paul, MN
Required Skills & Experience
-Good understanding of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Basic knowledge of personal computers and other office equipment
- Effective verbal and written communication skills
- Ability to collect and organize information.
Nice to Have Skills & Experience
Bachelors or Associates
Job Description
The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.
Health Unit Coordinator - Float Pool - 0.8 E
Unit secretary job in Saint Louis Park, MN
Methodist Hospital is looking to hire a Health Unit Coordinator to join our Inpatient Float Pool team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary: The Health Unit Coordinator serves as a resource for unit nursing staff, allied health departments, medical staff, patients, and visitors by assisting with patient care coordination, providing information, giving direction, securing assistance and resources, and troubleshooting. This is done in a manner, which reflects the vision, mission, and philosophy of nursing and Park Nicollet Health Services. The Health Unit Coordinator is expected to provide exceptional customer service.
Work Schedule: Straight Evening 8-hour shifts & every other weekend
Preferred Qualifications: High School diploma preferred. Completion of a Health Unit Coordinator program preferred. Previous customer service experience, medical terminology and keyboarding skills is preferred.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyFront Office Associate
Unit secretary job in Eden Prairie, MN
RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience.
RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is temporary/casual position working various shifts as needed, flexible schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
Corporate Facilities Receptionist
Unit secretary job in Minneapolis, MN
The Corporate Facilities Receptionist is the first point of contact for employees, guests, and vendors visiting the Minneapolis corporate office. This role ensures that all visitors are greeted professionally, corporate access cards are managed accurately, and facilities functions are supported effectively. Additional responsibilities include providing administrative support to the Facilities team, space-related data, and assisting with ongoing projects and operational tasks.
This position will be onsite at the Capella Tower in downtown Minneapolis, the expected schedule will be Monday, Wednesday, and Thursday 8:00am to 4:00pm CST, Tuesday 7:30am to 4:00pm CST. Friday's Off, equaling out to a 30 hour work week.
Essential Duties and Responsibilities:
Greet and announce all visitors to appropriate corporate staff.
Log all guests and visitors using the building management system.
Issue temporary access cards to employees who require them.
Maintain a clean, welcoming, and professional reception area.
Answer incoming calls in a timely, friendly, and professional manner; route calls or take messages as needed.
Coordinate catering orders and deliveries for meetings.
Handle food order logistics for corporate events (e.g., order, set up, and clean up for Together Tuesday bagels).
Liaise with building management regarding billable reserved spaces to support meetings and events.
Monitor and respond to emails sent to the Facilities team mailbox in a timely manner.
Submit and track work orders with building management to ensure timely resolution of issues.
Enter invoices into Coupa, as assigned by the Facilities Manager.
Create and deactivate temporary employee access cards as authorized.
Oversee and maintain access card control for the Minneapolis corporate location.
Validate parking and maintain the approved staff parking list.
Submit monthly reports on AED (automated external defibrillator) status.
Maintain supplies in the wellness and first aid rooms.
Process AR (Access Request) forms for adding or removing employees' physical access to the corporate office.
Maintain accurate floor plans and neighborhood assignments.
Update hoteling software to reflect assigned and unassigned desks.
Reconcile seating databases regularly to ensure accuracy of desk assignments.
Maintain the Facilities information and announcement page on internal Intranet site to ensure that staff are informed of updates and access or use of the office space.
Create dock authorizations for vendors and contractors requiring delivery dock access.
Job Skills:
Excellent interpersonal, communication and organization skills.
Must have experience with Outlook, Microsoft Office programs, and ability to learn new technical systems.
Excellent customer service skills.
Ability to track and prioritize work according to their priority.
Relate to others in an open and accepting manner and is seen as very approachable.
Develops and maintains cooperative working relationships with co-workers.
Ability to work with minimal direction, set and meet deadlines.
Excellent attention to detail.
Work Experience:
No prior experience required.
Preferred: 1 to 3 years of professional experience.
Preferred: Customer service experience.
Must be able to demonstrate success in the creation and delivery of verbal and written communications in prior roles.
Education:
High school diploma or equivalent required.
Some college coursework preferred.
Other:
Ability to work onsite in Corporate or Campus location (in a typical office environment) will be required. Being mobile within the office, including movement from floor-to-floor using elevators or stairs.
This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
Able to access information using a computer.
Other essential functions and marginal job functions are subject to modification.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$19.50 - $29.75 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at ***********************
.
Auto-ApplyHealth Unit Coordinator
Unit secretary job in Monticello, MN
Discover Your Purpose-Become a Vital Link in Patient Care at CentraCare!
Step into a meaningful role as a Health Unit Coordinator (HUC) and make a lasting impact on the lives of our patients and their families. At CentraCare, HUCs are the heartbeat of our Inpatient Services Departments, including Med-Surg, ICU, Birth Center, and the Geriatric Behavioral Health Unit.
As a HUC, you'll be the communication hub-connecting patients, families, nurses, and physicians with precision and compassion. Your day will be filled with purpose as you:
Deliver exceptional clerical support and maintain accurate medical records
Provide warm, welcoming customer service to patients, families, guests, and providers
Manage phone communications and ensure charts are organized and up-to-date
Perform essential reception and administrative duties that keep our care units running smoothly
You're not just part of the team-you're the glue that holds it all together.
Ready to be the steady presence that keeps everything running smoothly? Join CentraCare and help us deliver care that truly matters.
Schedule
Part-time 60 hours every two weeks
Variable 12-hour days
Shift times 7am-7:30pm
Every 3rd weekend
Rotating Holidays
Pay and Benefits:
Starting pay at $18.90 per hour, however we pay more for experience.
Pay Range: $18.90 - $28.60 per hour
Benefits: Medical, Dental, vacation, retirement, employee discounts and more!
On-the-job training
An environment where employees are supported in building their skills
Open communication amongst the team and leaders
Qualifications:
Completion of a hospital unit secretary program (or willingness to obtain within 1 year of employment) preferred.
Previous experience or recent education with office procedures preferred.
Medical Terminology strongly preferred.
Ability to multi-task.
Ability to read and communicate effectively in English.
Strong written and verbal skills.
Self-directed.
Strong interpersonal human relations skills.
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Auto-ApplyHealth Unit Coordinator
Unit secretary job in Burnsville, MN
The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role creates the "first impression" guests (patients or visitors) experience during their stay from the welcome and greeting; through the check in and checkout process. During the guest's stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. Ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. Performs a variety of clerical functions including: managing patient charts, coordination of data flow and sharing of general hospital information/directions.
Responsibilities
* Ensures exceptional patient & guest experience is achieved
* Greets patients, visitors, physicians and other hospital personnel in a professional and positive manner using ADIET skills.
* Answers patient intercoms/call light promptly and relays requests in a timely manner.
* Answers phones promptly and courteously. Listens to and anticipates the customer's needs.
* Protects confidentiality of protected health information while working in a highly visible environment.
* Orders patient meals per patient procedure daily.
* Coordinates activities of unit to support patient care staff.
* Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions.
* Orders and maintains adequate stock of office supplies.
* Performs telephone message taking and directs communication in a timely fashion.
* Effectively uses communication systems for both routine and emergency transactions.
* Maintains unit information sources such as daily census sheets, brainboards, diet sheets, and schedules in a confidential manner.
* Interacts with other health care team members, patients and public in a prompt and courteous manner.
* Maintains order and cleanliness within the nursing station desk and supply areas.
* Works collaboratively with charge nurse to coordinate scheduling of tests, patient events, lab work and other department procedures.
* Works collaboratively with all nursing staff team members.
* Uses time efficiently and actively participates in productivity of department.
* Manages medical record and data flow within the unit to support safe patient care processes.
* Maintains medical records for all patients.
* Prepares medical records with applicable forms.
* Requests/obtains medical report information as necessary.
* Processes patient charts including admissions, transfers and discharges.
* Maintains confidentiality of all information by sharing information only with those who need to know.
* Uses computer systems to accurately and safely track patient information.
* Fulfills physician orders.
* Orders necessary equipment and services, within scope
* Checks orders for accuracy.
* Communicates order changes needed to health care provider
Required Qualifications
* 1 year
* Ability to deliver excellent customer service in a fast paced environment, effective communication skills, ability to prioritize and multi-task. Understands medical terminology.
* Additional skills in keyboarding, computer/PC, printer, copier, paging and multi-line telephone
Preferred Qualifications
* High School or equivalent
* 2 years customer service experience
* Previous HUC, administrative or hospitality industry experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyFront Desk Receptionist
Unit secretary job in Blaine, MN
Crown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond.
JOB SUMMARY
The Front Desk Receptionist serves as the first point of contact for guests, visitors, and clients, providing a warm, professional, and efficient experience. This role is responsible for managing front desk operations, coordinating visitor check-in procedures, handling calls, supporting office needs, and maintaining a tidy and well-stocked front area. You'll also assist with light administrative duties and occasional event or travel coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reception and Visitor Support
Greet all visitors, clients, and vendors with a warm, friendly, and professional demeanor.
Manage the visitor check-in/check-out process and ensure compliance with company procedures.
Answer and route incoming phone calls and respond to general inquiries.
Host on-site guests by coordinating schedules and ensuring a positive experience.
Assist with visa and passport documentation; high level of confidentiality required.
Front Desk & Office Support
Handle incoming and outgoing mail and packages, including sorting and distribution.
Maintain a clean and organized front desk, lobby, and waiting areas.
Restock supplies in the front area, break rooms, conference rooms, and restrooms.
Clean and refill coffee machines and coffee pots as needed.
Maintain basic office supplies and coordinate ordering when stock is low.
Event & Meeting Support
Assist in setting up meetings and events, including booking conference rooms and arranging catering.
Coordinate small celebrations (e.g., retirements, anniversaries) and order flowers or gifts for life events per company guidelines.
Administrative Support
Perform basic clerical duties such as data entry, document prep, and filing.
Support Diversity, Equity, Inclusion, and Employee Engagement
Other duties as assigned.
QUALIFICATIONS AND SKILLS
High school diploma or GED required; additional qualifications or college degree are a plus.
Three or more years of experience in administrative or receptionist role
Demonstrated ability to maintain integrity, credibility, and trust.
Must maintain strict confidentiality in all personnel and organizational matters.
Strong critical thinking and problem-solving skills; able to work independently.
Excellent organizational and time-management abilities with a proven ability to meet deadlines.
Strong interpersonal, written, and verbal communication skills.
Proficient in Microsoft Office Suite and other relevant software platforms.
Ability to maintain confidentiality and professionalism in high-pressure situations.
Must be able to communicate in English fluently.
Ability to communicate in a second language (European or Asian languages) preferred but not required.
Work Environment:
This role is based in a typical office environment in compliance with Minnesota OSHA and labor standards. The position involves prolonged periods of sitting at a desk and working on a computer, bending or stooping, with reasonable accommodations available as needed.
What We Offer:
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off, including vacation days, and holidays.
Professional development opportunities, such as tuition reimbursement and certification programs.
Wellness benefits, including gym membership discounts and mental health support; wellness programs.
Employee appreciation events
Base Salary $18.00 - $23.00 per hour.
#LI-MP1
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
Auto-ApplyHealth Unit Coordinator
Unit secretary job in New Hope, MN
Saint Therese of New Hope, a multi-campus, non-profit, spiritual based health care organization, is seeking a manager for our residence dining. The New Hope location has a full continuum of care with about 275 independent and assisted living apartments, which the residence dining are serves.
Job Description
Saint Therese of New Hope is currently seeking a Health Unit Coordinator (HUC) to join our facility. This is a great opportunity for an eager, dedicated and hard working individual!
Performs a variety of essential functions and supportive duties throughout the facility such as: Coordination of staff duties, responsible for organization of information flow by maintaining and enhancing communication, and maintaining the medical record-contents in order.
Hours: 9:30am - 6:00pm position is required to work occasional weekends and rotating holidays.
TCU experience is preferrred.
1. Performs clerical tasks to organize and enhance the workflow process on the station.
2. Coordinates and Maintains adequate station supplies.
3. Maintains each resident's clinical record.
4. Minimum Data Set (MDS) responsibilities.
5. Medication related responsibilities.
6. Communicates respectfully with others. Answers station phones timely and directs caller appropriately.
7. Promotes safety and follows all safety procedures and protocols.
8. Participates in educational programs per State and Facility reequirements.
9. Performs all duites consistent with Quality Standards and Infection Control practices.
10.Performs all job functions within State and Federal Regulations.
11. Performs other related duties as directed by Supervisor.
Qualifications
Education: Health Unit Coordinator Course, Trained Medication Assistant course preferred, or related education.
Experience: Two years as Health Unit Coordinator or related experience preferred.
Special Knowledge, Skills and Abilities:
Demonstrates knowledge of medical terminology.
Knowledge of requirements, policies and procedures related to the medical record.
Knowledge regarding regulations related to time periods for completion of MDS, RAP's, and Care Plans.
Good written and verbal communication skills.
Demonstrates knowledge of computers and related software.
Demonstrates time management, prioitization skills, and multi-tasking abilities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please submit application online at
*************************************************
To view our website for more information on Saint Therese
***************************
Health Unit Coordinator
Unit secretary job in Bloomington, MN
City/State: Bloomington, Minnesota Shift: Ebenezer Job Status: day/evening Pay Range: Ebenezer The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role creates the "first impression" guests (patients or visitors) experience during their stay at **Martin Luther Care Center - Bloomington** and Transitional Care Unit from the welcome and greeting; through the check in and checkout process. During the guest's stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. Ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. Performs a variety of clerical functions including: managing patient charts, coordination of data flow and sharing of general hospital information/directions.
Casual/On-call schedule
Day/Evening shift
Weekends as needed
HUC Job Expectations:
Ensures exceptional patient & guest experience is achieved
Greets patients, visitors, physicians and other hospital personnel in a professional and positive manner using ADIET skills.
Answers patient intercoms/call light promptly and relays requests in a timely manner.
Answers phones promptly and courteously. Listens to and anticipates the customer's needs.
Protects confidentiality of protected health information while working in a highly visible environment.
Orders patient meals per patient procedure daily.
Coordinates activities of unit to support patient care staff.
Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions.
Orders and maintains adequate stock of office supplies.
Performs telephone message taking and directs communication in a timely fashion.
Effectively uses communication systems for both routine and emergency transactions.
Maintains unit information sources such as daily census sheets, brainboards, diet sheets, and schedules in a confidential manner.
Interacts with other health care team members, patients and public in a prompt and courteous manner.
Required
1 year customer service experience
Preferred
High School Diploma or equivalent
2+ years customer service experience
Previous HUC, administrative or hospitality industry experience
**Benefit Overview**
Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: **********************************************
**Compensation Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
**EEO Statement**
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Receptionist - full time
Unit secretary job in Burnsville, MN
Receptionist Luther Burnsville Volkswagen is hiring a full time Receptionist to join our team. We are looking for someone with excellent customer service skills and a positive,winning attitude. This individual will receive/distribute calls, greet/direct guests as they enter the dealership, complete daily accounting responsibilities and scanning of records. This position is a very important part of our guest's experience with us, and is a great spot for a someone that enjoys interacting with people. If you are a responsible, dependable person looking for a busy position with a fun, professional group of people in an active environment, please apply today. The schedule is 8:30-5:00 Monday - Thursday, and 9:00-6:00 on Friday. We offer competitive salary, a great benefits package, and options for advancement. We look forward to hearing from you today!
$18-$20/hour
For over 70 years, Luther Automotive has built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
What We Offer
* Medical, Dental & Vision
* Short Term & Long Term Disability
* 401k with Match
* HSA/Flexible Spending
* Paid Vacation
* Growth Opportunities
* Paid Training
Responsibilities
* Answering phones and directing customers
* Communicate with guests, co-workers and Managers in a professional, friendly and efficient manner
* Receive cash, checks and credit card payments from customers; make correct change and issue receipts
* Complete Accounting duties daily using Excel and our software system
* Assist managers with various clerical duties as needed
* Be friendly and professional in this highly visible position
Qualifications
* Experience with Microsoft Office is a plus
* Ability to effectively communicate customer interests, needs and requests to management and sales personnel
* Professional appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Front Desk Coordinator - Bloomington, MN
Unit secretary job in Bloomington, MN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Opportunity
Float role covering Thursday, Friday and Saturdays
Pay Range $18-$20/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist
Unit secretary job in Blaine, MN
Job DescriptionCrown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond.
JOB SUMMARY
The Front Desk Receptionist serves as the first point of contact for guests, visitors, and clients, providing a warm, professional, and efficient experience. This role is responsible for managing front desk operations, coordinating visitor check-in procedures, handling calls, supporting office needs, and maintaining a tidy and well-stocked front area. You'll also assist with light administrative duties and occasional event or travel coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reception and Visitor Support
Greet all visitors, clients, and vendors with a warm, friendly, and professional demeanor.
Manage the visitor check-in/check-out process and ensure compliance with company procedures.
Answer and route incoming phone calls and respond to general inquiries.
Host on-site guests by coordinating schedules and ensuring a positive experience.
Assist with visa and passport documentation; high level of confidentiality required.
Front Desk & Office Support
Handle incoming and outgoing mail and packages, including sorting and distribution.
Maintain a clean and organized front desk, lobby, and waiting areas.
Restock supplies in the front area, break rooms, conference rooms, and restrooms.
Clean and refill coffee machines and coffee pots as needed.
Maintain basic office supplies and coordinate ordering when stock is low.
Event & Meeting Support
Assist in setting up meetings and events, including booking conference rooms and arranging catering.
Coordinate small celebrations (e.g., retirements, anniversaries) and order flowers or gifts for life events per company guidelines.
Administrative Support
Perform basic clerical duties such as data entry, document prep, and filing.
Support Diversity, Equity, Inclusion, and Employee Engagement
Other duties as assigned.
QUALIFICATIONS AND SKILLS
High school diploma or GED required; additional qualifications or college degree are a plus.
Three or more years of experience in administrative or receptionist role
Demonstrated ability to maintain integrity, credibility, and trust.
Must maintain strict confidentiality in all personnel and organizational matters.
Strong critical thinking and problem-solving skills; able to work independently.
Excellent organizational and time-management abilities with a proven ability to meet deadlines.
Strong interpersonal, written, and verbal communication skills.
Proficient in Microsoft Office Suite and other relevant software platforms.
Ability to maintain confidentiality and professionalism in high-pressure situations.
Must be able to communicate in English fluently.
Ability to communicate in a second language (European or Asian languages) preferred but not required.
Work Environment:
This role is based in a typical office environment in compliance with Minnesota OSHA and labor standards. The position involves prolonged periods of sitting at a desk and working on a computer, bending or stooping, with reasonable accommodations available as needed.
What We Offer:
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off, including vacation days, and holidays.
Professional development opportunities, such as tuition reimbursement and certification programs.
Wellness benefits, including gym membership discounts and mental health support; wellness programs.
Employee appreciation events
Base Salary $18.00 - $23.00 per hour.
#LI-MP1
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
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Medical Receptionist - Richfield
Unit secretary job in Minneapolis, MN
Salary: 18.48-21.66
MEDICAL RECEPTIONIST
Kidney Specialists of Minnesota has been providing high-quality care to patients with chronic kidney disease, diabetic kidney disease, and ESRD since 1978. We are looking for a Medical Receptionist to join our Brooklyn Center, Richfield and Roseville clinic. Responsible for providing administrative support to KSM staff and assisting patients during clinic appointments, the Medical Receptionist plays a vital role as a member of the KSM Team.
JOB PURPOSE
Provide patients and visitors with exceptional customer service and demonstrate professional behavior by:
Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology
Ensuring patients move through the intake and checkout processes efficiently
Working with all staff to make sure quality patient services are provided at the KSM clinic
Performing duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed
Maintaining a positive demeanor and working cooperatively with KSM coworkers and management
Float between KSM sites as needed (Brooklyn Center, Richfield, Roseville)
JOB DESCRIPTION
Medical Records Management
Scan/upload forms and medical records into EHR and send to appropriate department
Update patient demographic and insurance information in Practice Management and EHR systems
Generate new patient charts utilizing provided information and data obtained from EHR systems.
Document patient interactions in EHR
Coordinate Patient Visits
Schedule, cancel, and reschedule patient appointments.
Manage the wait list and multiple work queues in the practices EHR system.
Daily Clinic Activities
Answer and direct multiple telephone lines and take care of the callers needs quickly and correctly
Accurately entering insurances as well as checking patient eligibility
Greet patients and complete check in process
Manage and collect copays and payments due on account at the time of service
Maintain reception area and lobby.
Manage & complete internal communications from providers and staff.
Utilize your multi-tasking skills
Misc.
Travel to other locations as needed based on the needs of the practice
Other duties as assigned based on the needs of the practice
Front Desk / Receptionist
Unit secretary job in Robbinsdale, MN
MN Urology is currently seeking a full time Front Desk/Receptionist in Robbinsdale, MN
Monday-Friday
Regular Daytime Hours, No Evenings, No Weekends, No Holidays!
Minnesota Urology is the largest independent urologic specialty practice in the state of Minnesota and was formed as an integration of Minnesota's two most respected independent urology practices; Minnesota Urology and Urology Associates. Our providers are devoted to a singular vision to deliver optimal and compassionate specialty care. Our success and recognition as a national leader in the practice of urology is a direct result of the collective work of dedicated staff members and physicians.
Primary Objective
Responsible for efficiently and compassionately checking-in and registering patients for appointments with the clinic including coordinating patient flow, distributing incoming calls, locating and requesting records for patient appointments and providing additional support as need.
RESPONSIBILITIES:
Answer and direct clinic front desk multi-line telephone system routing calls to appropriate personnel.
Effectively and efficiently coordinate the patient check-in/registration process including checking and verifying insurance information, referrals, insurance eligibility, current demographics, collecting co-pays and accurately entering appropriate information in Athena.
Assist in the preparation of the patient medical records to ensure adequate records are available for patient appointments.
Maintain cleanliness and professional appearance of reception area.
Assist patients with needs while in reception area (ie. refreshments).
Follow standard clinic supply protocol.
Complete daily deposit including balancing and forwarding to the Business Services Department.
Qualifications
High school Diploma or GED
Clinic experience strongly preferred
Minimum one year front desk experience
Experience with scheduling appointments
Background in handling insurance is a plus
Minnesota Urology P.A. is an equal opportunity employer.
Front Bar Receptionist
Unit secretary job in Minneapolis, MN
Job Description
Join us as a Front Bar Receptionist!
Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes
through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services,
phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Schedule appointments with accuracy and extreme attention to detail.
Meet or exceed sales goals set by the Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Operations Manager to identify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations,
Medical Front Desk Receptionist
Unit secretary job in Maple Grove, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth).
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide front desk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA #ind
Auto-ApplyArmhs Mhp-Roseville Office
Unit secretary job in Roseville, MN
ARMHS Mental Health Practitioner Job Description
Job Title: Mental Health Practitioner - Credent Care LLC
Company: Credent Care LLC
Job Type: Contract - Full-time- Part-Time
About Us: Credent Care LLC is a client-focused home and community-based service provider. Providing quality care and support to our communities. We are currently seeking a dedicated and versatile Mental Health Practitioner to join our team. If you are passionate about assisting others, we want to hear from you.
Job Summary
To provide one-on-one in-home rehabilitative services to adult clients with mental illness. Rehabilitative services enable clients to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, independent living, and community skills, and provide resources and referrals.
Duties and Responsibilities
Develop, implement, evaluate, and revise treatment goals
Provide ongoing services to individuals within their homes or community
Must be able to travel within the Metro
Encourage client relationship and regular communication, coordinate services with other health care providers, interpreter, vocational workers, etc to ensure that client receives quality service to meet their needs
Maintain a caseload and be able to sustain attention to detail
Ability to work independently, be flexible and able to meet deadlines
Accurately document services and complete progress notes and submit within 24-48hours
Complete Functional Assessments, Independent Treatment Plans, and/or other required forms and documents in a timely manner
Attend group/individual clinical supervision meetings/trainings
Meet with supportive supervision as needed
Ensure compliance with DHS regulations
Communicate effectively and respectfully with supervisor, office staff, clients, vendors, and clients.
Mandated reporter
Provide quality services for clients, and assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans with the collaboration of the client and the treatment team
Proactively and efficiently communicating with clients, interpreters, and other parties if sessions are canceled or rescheduled
Must complete 15 hours per year of ongoing continuing education in areas of mental illness and mental health services
Communicate effectively and in a timely manner with Credent Care staff, other practitioners, vendors, clients, interpreters, and other agency workers.
Scope of the Position
Under close clinical supervision of a Licensed Mental Health Professional, the mental health practitioner will provide in-home rehabilitative and supportive skills training to adult individuals with mental health disorders. Treatment goals will be developed to assist participants with psychosocial skills that are medically necessary to help the client reach a level of independence.
Qualifications
Must meet DHS qualifications for Mental Health Practitioner in one of the following ways:
o Has completed at least 30 semester hours or 45 quarter hours in behavioral sciences
or related fields and has at least 2,000 hours of supervised experience in the delivery
of services to adults or children with:
A. Mental illness, substance use disorder, emotional disturbance, or
B. Traumatic brain injury or developmental disabilities and completes training on mental
illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, and substance abuse, and psychotropic medications and side effects.
o Has at least 4,000 hours of supervised work experience in the delivery of services to adults or children with any of the following:
A. Mental illness, substance use disorder, emotional disturbance, or
B. Traumatic brain injury or developmental disabilities and completes training on mental
illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects.
o Has at least 2,000 hours of supervised experience in the delivery of services to adults
or children with any of the following:
Mental illness, substance use disorder, emotional disturbance, or
Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects; and receives clinical supervision as required at least once a week from a mental health professional until the requirement of 4,000 hours of supervised experience is met.
o Has a graduate student internship or a bachelor's or master's degree and is a graduate student in behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training
o Has a bachelor's or master's degree with any of the following:
A. Holds a master's or other graduate degree in behavioral sciences or related fields
B. Holds a bachelor's degree in behavioral sciences or related fields and completes a.
practicum or internship that (1) requires direct interaction with adults or children served, and (2) is focused on behavioral sciences or related fields.
A Mental Health Practitioner for an adult member must have training working with adults.
Knowledge of the effects of mental illness on people with cognitive impairments.
Knowledge of community resources.
Must have the ability to work independently, enjoy flexibility, and manage stress.
o Skills & Abilities
Be able to function independently, interact with, and relate to a variety of individuals
Professional communication skills
Practitioners must be able to act in a manner that encourages change and provides a positive and supportive atmosphere
Practice effective decision-making
Create professional reports
Handle crisis situations and follow through of the supervisor's directives
Identify client needs and treatment plan goals
Work with culturally diverse populations
Basic computer skills required
Must be able to understand and communicate the English language
Must be able to use and maintain a daily schedule
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Medical specialties:
Home Health
Psychiatry
Work setting:
Community health center
In-person
Outpatient
Ability to commute/relocate:
Roseville, MN: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person/Hybrid
Health Unit Coordinator (HUC)
Unit secretary job in Hudson, WI
Reports To: House Manager Department: Assisted Living / Memory Care Status: Full-Time (Flexible for all shifts, every other weekend included)
Pay Range: $22.00-$23.00 DOQ
The Health Unit Coordinator (HUC) supports the House Manager by coordinating resident care tasks, documentation, communication, and daily workflow across the community. This role ensures smooth operations by bridging caregivers, nurses, families, and external providers. The HUC keeps the building organized, compliant, and informed-allowing the House Manager to focus on leadership, staffing, admissions, and resident experience. The HUC demonstrates COH's “We Row Better Together” culture and supports a high-quality, resident-centered environment.
Essential Duties & Responsibilities
1. Resident Care Coordination
Ensure service plans, MARs, TARs, and care notes are accurate and communicated to staff.
Assist with coordinating resident appointments, therapy visits, and provider communication.
Track and report changes in condition to the House Manager and responsible parties.
Support care conferences and family communication.
Maintain resident charts, binders, and required compliance documents.
Verify accuracy of physician orders and follow-up tasks.
2. Medication & Treatment Oversight Support
Ensure med changes are documented and updated in PCC/MAR.
Communicate with pharmacy on new orders, refills, and follow-up needs.
Complete monthly MAR/TAR audits.
Prepare medication documents for new admissions.
3. Staff Communication & Workflow Support
Be a central communication hub for caregivers and the House Manager.
Support effective shift-to-shift communication.
Track incident reports and ensure follow-up documentation is completed.
Assist with onboarding by reviewing care documents and workflows.
4. Administrative & Office Coordination
Answer phones, greet visitors, and support families.
Complete faxing, copying, scanning, and filing tasks.
Assist with appointment scheduling and transportation coordination.
Track and maintain supply lists.
Enter progress notes, orders, and documentation into PCC accurately.
5. Admissions & Discharges Support
Assist in preparing rooms, welcome packets, and administrative paperwork.
Enter admission documentation into PCC.
Coordinate medication reconciliation with pharmacy.
Support communication with families during both admissions and discharges.
Update charts, binders, and notifications following a discharge.
6. Compliance & Quality Assurance
Maintain DHS 83 documentation requirements.
Complete weekly resident chart audits.
Track training, competencies, and compliance reminders at the direction of the House Manager.
Assist in preparing for surveys and internal audits.
7. Culture & Family Experience
Demonstrate the COH Serve Approach and positive communication.
Participate in resident and family support activities.
Maintain a calm and supportive presence for staff and families.
Promote teamwork and collaboration.
Qualifications
Prior experience in healthcare, senior living, or administrative roles preferred.
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Experience with PCC or willingness to learn.
Understanding of medication and provider communication processes.
Customer service mindset with professionalism and empathy.
Ability to maintain confidentiality (HIPAA and COH standards).
Physical Requirements
Ability to sit, walk, bend, and lift up to 25 lbs.
Ability to work at a desk or in care areas as needed.
Schedule
Primarily weekdays, with flexibility depending on building needs.
May require occasional support for admissions, audits, or urgent resident needs.
Why This Role Matters
The HUC ensures consistent communication, accurate documentation, and supportive care coordination. By keeping the building organized and compliant, this role allows the House Manager to focus on staffing, admissions, leadership, and resident/family experience-making it essential to the success of the community.
#sj