Unit secretary jobs in Grand Rapids, MI - 108 jobs
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Unit Secretary Med Surg
Corewell Health
Unit secretary job in Grand Rapids, MI
About the unit
We provide inpatient bedside care for mainly the General Medical Patient Population, which could be patients with a wide variety of diagnoses, pneumonia, cellulitis, kidney failure, hyperglycemia, Diabetic Issues, Ulcers, Confused Elderly, Alcohol Abuse, Acute/Chronic Kidney Injury, Sepsis, Psychiatric Population.
Scope of work
Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame.
The Unit Secretary is the point person on each unit for clerical support. Responsibilities include taking phone calls, helping with directions to all visitors and outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services, etc), calling support when directed by clinical staff, assisting with discharge/admit/transfer paperwork, ordering supplies, ensuring rooms are appropriately stocked, and answering call lights for any non-direct patient care needs.
Qualifications
Required High School Diploma or equivalent.
2 years of relevant/related experience preferred
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids
Department Name
Med Surg Care Unit 9C Butterworth - Grand Rapids Hosp
Employment Type
Part time
Shift
Evening (United States of America)
Weekly Scheduled Hours
24
Hours of Work
1430-2300
Days Worked
variable
Weekend Frequency
Every fourth weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$24k-32k yearly est. Auto-Apply 3d ago
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Receptionist-14765
Us Tech Solutions 4.4
Unit secretary job in Grand Rapids, MI
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
New Position Qualifications: Good Communication skills (some sites coverage are for a receptionist), creation of various documents and efficient in excel, word, PDF (print production background), mail distribution (mail processing background).
Candidates must have there own transportation to the various sites that are scheduled through the Grand Rapids area.
Responsibilities: Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri,
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 60d+ ago
BMH Emergency Department Unit Clerk PT days 7a-7p
Bronson Battle Creek 4.9
Unit secretary job in Kalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
BMH Emergency Department Unit Clerk PT days 7a-7p
The ED Unit Clerks serve as the department facilitators, aiding in all processes outside of direct patient care to ensure patient care can happen correctly and efficiently. This is achieved by working very closely with the ED Charge Nurse and the ED Flow Coordinator to help manage the department and patient flow within the department. The ED Unit Clerk is responsible for all clerical duties within the department; including answering a 13-line phone system, all encounter scanning, copying, and faxing. The ED Unit Clerk works directly with the physicians within their assigned team to facilitate and assist in various tasks to aid in patient care, such as, paging and contacting other physicians, obtaining medical records, and arranging transportation to various radiology departments. The ED Unit Clerks are solely responsible for monitoring the 13-bed Patient Safety Surveillance monitoring system, and for arranging all EMS transportation out of the Emergency Department. Employees providing direct patient care must demonstrate competencies specific to the population served.
High school diploma or general education degree (GED) required.
1-3 months related experience and/or training preferred.
Previous healthcare experience preferred.
Successfully complete the hospital's orientation, core orientation and unit specific orientation.
Successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension.
* Working knowledge of medical terminology.
* Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
* Able to proficiently operate a computer in all aspects.
* Must be able to operate all Microsoft Office programs at an intermediate level.
* Advanced internet skills.
* General technical clerical skills required: scanning, faxing, copying, and operating an advanced telephone system.
* Advanced customer service skills
* Must be able to communicate effectively with patients, visitors, and all members of the care delivery team.
Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
* Answers/Manages 13 incoming phone lines which entails fielding public and in-house calls. ED Unit Clerks take Incoming Patient Report calls for patients being sent to the ER from doctor's offices, nursing facilities, and home health employees. Facilitates all patient radiology transfers/transports by keeping in contact via phone with CT, MRI, X-Ray, and Ultrasound.
* Solely responsible for the paging and contacting of any and all physicians on call for every consulting and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM and Conveyant phone databases.
* ED Unit Clerks are responsible for calling and initiating hospital call downs for the ED. This includes tier 1 and tier 2 trauma calls, AMIs, and Strokes, as well as calling down Code Black Level 1 and 2 for the hospital.
* Monitors and operates the 13 bed camera Patient Safety Surveillance program for patients who require extra visual and auditory monitoring.
* Responsible for scanning all encounter level documents into patient charts for emergency room physicians, nurses, and ED Techs. Also provide encounter scanning for Case Management/MSW, for all law enforcement documentation and subpoena information, and for the ED Pharmacy Department. This ensures the proper documentation is compiled for patients, creating the most accurate and complete medical record.
* Arrange and facilitate all patient EMS transfers out of the ED including transfers to nursing facilities, home to patients' current residence, to KNI for imaging not offered at Bronson, and to KPEP for those patients who qualify. ED Unit Clerks are the only ED employees trained to use the Bronson Transfer Tracking Application.
* Facilitates and monitors the ED's admission process. Responsibilities range from ensuring the ED Physician pages the correct admitting provider, to broadcasting to the team when the patient has a clean and ready inpatient hospital bed assignment. This helps ED staff expedite moving patients to inpatient status in a timely manner in order to reach SBAR and GEMBA goals, as well as provide the best possible care to patients.
* Facilitates ordering priority 1 blood and initiates massive transfusion protocols with the blood bank. ED Unit Clerks also do the "running" for massive transfusions, which entails retrieving the products from the blood bank and delivering back to the ED.
* Responsible for obtaining medical records from any and all outside hospitals for continuation of patient care for ED Physicians. Collects and encounter scans all requested records into the patients chart.
* Create a daily Physician call schedule for all consulting and emergent services offered by BMH. This involves maintaining and collecting all on-call schedules for all relevant offices and medical groups in the Kalamazoo/BMH area.
(BMH Only)
Function as a Patient Safety Assistant for suicide precautions only, which includes,
* Safe patient handling required.
* Responsibilities include observation and reporting patient activities and behaviors and appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provide services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served.
* Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom.
* Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary.
* 80% Observation and prevention of unsafe patient behavior/activity.
* 10% Communicating with the responsible RN about patient status and pertinent input to facilitate care planning.
* 5% Accompanies patients for diagnostic tests occasionally.
* 5% Mantains a clean and orderly environment.
Shift
12 Hour Day Shift
Time Type
Part time
Scheduled Weekly Hours
24
Cost Center
4300 Trauma Emergency Center (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$24k-28k yearly est. Auto-Apply 21d ago
Medical Receptionist
American Family Care Grand Rapids 3.8
Unit secretary job in Grand Rapids, MI
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. Auto-Apply 60d+ ago
Full Time Medical Receptionist
Dermatology Specialists of Grand Rapids
Unit secretary job in Grand Rapids, MI
Job Description
Are you a warm and welcoming person that loves talking to people every day? Then this is the job for you! Dermatology Specialists of Grand Rapids is currently recruiting for a Friendly, Professional, Full Time, Front Desk Medical Receptionist for our new Dermatology practice.
Position Summary:
Performs medical office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, scheduling appointments, obtaining photo identification and insurance cards, maintaining the reception workspace and lobby areas, coordinating the flow of incoming patients, informing the back office staff of specific patient needs, setting up, organizing and pulling patient charts, maintaining patient charts, compiling the daily patient count and collecting payments due. Some marketing administrative task may also be assigned.
Essential Duties and Responsibilities:
*Greet patients and clients in person and on the telephone in a professional, timely and friendly manner.
*Answers telephone: Screens, performs triage, and routes calls. Takes accurate messages, answers questions regarding hours of operation, location of practice, services provided, fees, verification of insurance benefits, financial questions, etc.
*Scheduling appointments for our Physicians to visit local referring primary care offices.
*Organizes daily patient flow by providing accurate appointment data, pulling files of scheduled patients, coordinates incoming patient flow via electronic medical records system, notifies back office of arrivals.
*Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned.
*Enters patient data into the EMR database and appointments into scheduling system.
*Maintains tracking list of no shows, cancellations, late arrivals and missed appointments.
*Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy.
*Works cooperatively with supervisor's co-workers, medical and back office staff and physicians to provide professional and high standards patient service/care.
*Adheres to scheduled work and break hours to ensure adequate front desk coverage.
*Performs other related duties as needed and assigned.
Qualifications (Minimum Education and Experience Required)
*High School Diploma or GED
*One to two years of prior medical customer service and administrative experience.
*Experience with Microsoft Office, practice management, EMR, copiers, personal computers, printers, facsimiles, telephone.
Core Competencies
*"Customer First" Approach (responsive, helpful, conscientious, with both external patients and internal staff.
*Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect, listens effectively)
*Team Oriented/Collaborative
*Conscientious
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Experience:
Medical Receptionists & Patient Registrars: 1 year (Preferred)
Work Location: One location
$27k-34k yearly est. 24d ago
Receptionist
Disher 3.5
Unit secretary job in Walker, MI
Receptionist - Walker, MI DISHER is partnering with a locally owned commercial door company to find a Receptionist to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a key part in keeping daily office operations running smoothly-supporting the team with administrative tasks, coordinating events, managing supplies, and helping create a welcoming environment for both employees and customers.
What it's like to work here:
This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitch in and support one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from the very beginning.What you will get to do:
Create and process invoices, handle incoming payments, and maintain accurate records.
Answer and direct phone calls, assisting customers, vendors, and teammates professionally.
Order office supplies and manage inventory to ensure the team has what they need.
Coordinate lunches, company meetings, and employee events to support a fun, connected culture.
Assist with ordering company merchandise such as shirts and branded materials.
Support general office operations and administrative duties as assigned.
What will make you successful:
Prior office or administrative experience is preferred but not required-training will be provided for the right person.
Strong attention to detail and organization with the ability to manage multiple tasks at once.
Friendly, professional communication skills (both written and verbal).
A positive, proactive attitude and eagerness to jump in and help wherever needed.
Basic computer proficiency, including email, spreadsheets, and general recordkeeping.
$24k-30k yearly est. Auto-Apply 28d ago
Front Office Assistant
Gen4 Dental
Unit secretary job in Grand Rapids, MI
At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: ******************************************
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, 1st & 3rd Fridays 7:40am-1:00pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $20-21
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$20-21 hourly 12h ago
Desk Side Administrator
Ti Fluid Systems 4.7
Unit secretary job in Wyoming, MI
As a Desk side Administrator, you will be responsible for providing efficient and effective technical support to end users. You will diagnose and resolve hardware and software issues, maintain IT equipment, and ensure optimal performance of desktop and laptop systems. You will also collaborate with other IT team members to address complex issues and contribute to the overall IT strategy. This role is crucial in maintaining high levels of user satisfaction and supporting operational efficiency.
Job Responsibilities:
* Troubleshooting: Respond to user inquiries regarding hardware, software, and network issues. Provide support by troubleshooting and coming up with solutions.
* Device Management: Install, configure, and maintain desktops, laptops, printers, and other peripherals to ensure optimal performance.
* System Monitoring: Regularly monitor system performance and health, ensuring that IT infrastructure is up-to-date and functioning optimally.
* User Support: Provide training and guidance to employees on using IT systems, tools, and software effectively.
* Ticket Inquiries: Track and assist with inquiries through ticketing system, ensuring timely follow-up and resolution.
* Collaboration: Work closely with other IT team members to escalate complex issues and support various IT initiatives.
* Technology Rollout: Assist in the rollout of new technologies or systems, such as system upgrades, new software deployment, or infrastructure enhancements.
* Network Resolution: Assist with basic network troubleshooting, including connectivity issues and peripheral integration with the network.
* Vendor Liaison: Coordinate with vendors or external IT service providers for hardware or software procurement and support when necessary.
* Equipment Management: Maintain IT inventory, including hardware and software licenses, and help coordinate repairs or replacements as required. Make purchase orders for IT equipment as requested or needed for replenishment purposes.
* User Account Management: Assist with user account creation and deactivation during the onboarding and offboarding procedure for employees regarding IT equipment and systems.
* Active Directory Management: Assist with password resets, and access management, ensuring employees have appropriate access to systems and resources.
* Documentation: Create and update documentation for processes, procedures, and FAQs to facilitate self-service and knowledge sharing.
Team Standards:
* Safety-First: A safety-first mindset is a proactive approach to safety, where all employees keep an eye out for safety issues and avoid potentially dangerous situations which could likely cause danger, risk, or injury. This also means that everyone has responsibility for safety regardless of role, level, title, or job.
* Continuous Improvement: Always looking for ways we can improve and standardize our work even when everything is going well. By doing so, it will drive consistent progress toward improved business performance and will tap into people's desire to be the best at what they do.
* Compliant: Employee compliance is achieved when workers are familiar with all the laws that govern their industry or job and know how to conduct business in an ethical manner. It often requires procedural training and encouragement to learn from mistakes.
* Driving Results: Identify specific purpose, goal, or destination and prioritize making progress toward it. Focus discussions on what you want to achieve and why - and then let them do it. Everyone knows their role and is accountable for driving their work to achieve a common goal.
* ONE Team: One team means being part of a group that shares strong relationships, trust, respect, and a common vision for what "good" looks like. One team means supporting and relying on one another to achieve and drive business priorities and meet customer commitments.
Job Qualifications:
* Education: Bachelor's Degree or Diploma in Information Technology or Computer Science is preferred.
* Minimum 1-3 years prior experience in an IT support role or equivalent. Prior experience in the automotive or manufacturing industry is beneficial.
* Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL is beneficial.
* Strong knowledge of IT ticketing systems, desktop and laptop hardware, printers, and peripherals.
* Familiarity with operation systems such as Windows/Linux and common software applications such as Office Suite/ERP Systems.
* Understanding of basic networking concepts, including TCP/IP, LAN/WAN configurations, and wireless networks.
* Knowledge of security protocols and compliance standards, especially for protecting sensitive data in manufacturing environments.
* Knowledge of remote desktop management and support tools, such as TeamViewer, Remote Desktop Protocol (RDP), or ServiceNow.
* Ability to proactively identify, diagnose, and resolve technical issues quickly and effectively.
* Strong verbal and written communication skills to effectively interact with users and explain technical concepts while having a customer-service approach.
* Willingness to learn new technologies and adapt to changing environments.
Working Conditions:
* Physical Environment - Majority of the time is spent in an office space.
* Working Hours - Standard 40 hours a week. Overtime may be required based on business demands.
* Occupational Stress - This role deals with multiple IT issues simultaneously, balancing a high volume of IT support tickets from time-to-time.
* Health and Safety - This role often requires extended periods of sitting at a desk and looking at a computer screen. Using proper ergonomic office equipment and taking breaks to stand and/or stretch is beneficial. The ability to lift heavy objects, such as hardware equipment, may be required; handling heavy objects appropriately with precaution is necessary.
* Must be able to lift up to 25lbs occasionally.
EEO Statement:
TI Fluid Systems is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.
$34k-39k yearly est. 60d+ ago
Front Desk Coordinator
Smile Doctors
Unit secretary job in Grand Rapids, MI
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$27k-34k yearly est. 4d ago
Medical Business Office Float
Oamichigan
Unit secretary job in Grand Rapids, MI
Title: Business Office Float
Schedule: Full Time (40 hours/week)
Work Environment: Onsite in an outpatient surgery center.
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation.
Patients at OAM, will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will get them back to living. Patient goals our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and play.
Position Summary
As the Business Office Float at our Surgery Center, you will be responsible for helping the office to run efficiently by providing coverage for the various positions/departments. You will be cross trained in surgery scheduling, insurance verification, billing, medical records, and reception. When employees are out on PTO or there is a high volume of needs in any given position, you will step in to provide assistance. To be successful in this role, you will need to be flexible, highly organized and detail-oriented, and a quick learner.
Essential Responsibilities
Access, utilize and disclose Protected Health Information (PHI) according to department policies and HIPAA regulations.
Maintain record availability by processing charts into the department; use chart mark-off procedures; facilitate chart location activities.
Assist in the efficient management of daily surgery scheduling, including facilitating inter- and intra-departmental communication intended to facilitate the flow of surgical patients.
Access and update payer websites for authorizations, eligibility, and claims status.
Request, document, and provide insurance verification and follow up on pre certifications, and/or authorizations for all insurance claims based on the benefit coverage for all outpatient procedures.
Maintain a working knowledge of authorization and insurance verification processes for all payers, including worker's compensation and auto.
Participate in the QI plan by tracking data in accordance with established indicators.
Accomplish projects and tasks to help achieve department and facility's mission, vision, and goals.
Understand and operate office machinery; e.g., copier, fax, printers, computers, phones, pagers, calculators, etc.
Greet patients in person and by phone as needed
Attend and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the Revenue Cycle functions.
Other duties as assigned.
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of experience working in a healthcare setting.
High School Diploma/GED
Preferred:
Associates/BA in related field.
Specific Skills, Knowledge, and Abilities:
Exceptional collaboration skills; cooperative in sharing knowledge and information with others.
Extremely flexible and adaptable; willing to assist in all areas of the business office at any given time and with little notice.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.
Motor, Sensory, and Physical Requirements:
Ability to stand or sit for prolonged periods of time.
Manual dexterity required to operate modern office equipment.
Employee must have normal or correctible range of hearing and eyesight.
This position is mainly sedentary, with frequent handling of files and medical charts, requiring standing, bending, and lifting up to 20 lbs. maximum.
$27k-34k yearly est. Auto-Apply 13d ago
Front Desk / Dental Administrator
Straine Dental Management
Unit secretary job in Zeeland, MI
Front Desk / Dental Administrator - Part-Time at Moxy Dental & Airway
Moxy Dental & Airway is seeking a friendly, organized Front Desk Administrator to join our team.
Front Desk / Dental Admin
Schedule: Monday, Thursday, and Friday
Compensation: $18-$22 per hour, based on experience
About the Role:
The front desk administrator is the first point of contact for our patients. Responsibilities include:
Patient check-in and check-out
Answering phones and scheduling appointments
Assisting with treatment coordination and patient communication
Supporting the team with administrative and daily office tasks
Qualifications:
Minimum of 1 year of dental administrative experience required
Familiarity with dental software and insurance verification preferred
Professional, friendly, and detail-oriented demeanor
If you enjoy working in a modern, patient-focused dental office and have a passion for excellent service, we'd love to hear from you.
$18-22 hourly 60d+ ago
Front Office Assistant
Dermatology Associates of West Mi
Unit secretary job in Grand Rapids, MI
Job Summary: This position is providing customer service to the patients through scheduling, check-in and check-out. This role provides assistance to our patients in regards to office information, physician information, appointments, and ensures patients' demographic and insurance information is accurate and up-to-date.
Primary Job Responsibilities:
1. Welcomes patients/clients/visitors, upon arrival, and directs them accordingly.
2. Facilitates patient flow and communicates delays with patients and clinical staff.
3. Uses customer service principles and techniques to communicate with patients calmly and pleasantly.
4. Explains financial requirements to the patients or responsible parties, obtains accurate billing information from patients.
5. Collects copays, and patient balances, providing information regarding them, based on collections protocol.
6. Responsible for cash handling, including balancing a till and printing batch reports and other financial transactions.
7. Responsible for keeping the reception and patient waiting areas, and office files, clean and organized.
8. Monitors medical office supplies and inventory needs, places orders and oversees office equipment.
9. Schedules appointments according to established policies and protocols.
10. Uses computerized system to match provider availability with patient's preferences in terms of date and time.
11. Maintains scheduling system so records/patient information is accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to providers prior to each day's visits.
12. Ensures that updates (e.g., cancellations or additions) are input daily into schedule.
13. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems.
14. Follows all office policies on safety and security; HIPAA, OIG, and OSHA, along with maintaining restricted areas safe, and safeguards computer system passwords in strict confidentiality.
15. Alerts management team to assist with difficult situations as needed.
16. Performs other duties as assigned.
Education: High school diploma or equivalent.
Experience: Two year of experience in customer service or reception, preferably in a medical office setting.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Receptionist, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting.
Expected Hours of Work: 24 hours a week.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$26k-34k yearly est. 60d+ ago
Front Desk
Prosmile
Unit secretary job in Kalamazoo, MI
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
$32k-43k yearly est. Auto-Apply 38d ago
Front Desk Receptionist
Parallel Ent & Allergy
Unit secretary job in Holland, MI
Join our team where Healthcare is reimagined!
We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Greeting patients
Obtaining and documenting patient demographic information
Collecting copays and balances
Scheduling follow-up appointments
Qualifications:
High School Diploma or GED is required
Ability to thrive in a fast-paced environment
Excellent customer service and computer skills
Strong verbal and written communication skills
Friendly, personable demeanor
Detail oriented
Ability to multi-task
One year of patient-facing customer service is preferred but not required
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
$28k-36k yearly est. 1d ago
Medical Receptionist
Revel Staffing
Unit secretary job in Kalamazoo, MI
We are seeking a friendly, organized, and detail -oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check -in/check -out process while delivering exceptional customer service.
Key Responsibilities
Greet, check in, and check out patients with professionalism and accuracy
Schedule appointments and update patient profile information
Verify insurance using phone or online tools and collect copays
Answer phone calls, take messages, and direct inquiries appropriately
Maintain patient confidentiality and ensure all documentation is complete
Prepare and print forms needed for patient visits
Assist with follow -up appointments and referral scheduling
Maintain a clean, organized reception area
Required Qualifications
High School Diploma or equivalent
MediClear Certification or equivalent HIPAA certification required
Minimum 1 year experience in a medical office, clinic, or similar patient -facing environment
Strong customer service mindset and ability to stay calm under pressure
Ability to multitask and handle a steady flow of patients
Fluent in spoken and written English
$27k-33k yearly est. 37d ago
Medical Receptionist KAL
Beacon Health System 4.7
Unit secretary job in Kalamazoo, MI
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
$27k-32k yearly est. 60d+ ago
Front Desk Receptionist (Kalamazoo)
Dental Dreams 3.8
Unit secretary job in Kalamazoo, MI
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$28k-33k yearly est. Auto-Apply 12d ago
Cardiology and MICU Unit Clerk FT 12/N
Bronson Battle Creek 4.9
Unit secretary job in Kalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Cardiology and MICU Unit Clerk FT 12/N
Under the supervision of the Unit Leadership, the Unit Clerk/Receptionist performs clerical and receptionist functions for the unit. Duties include preparing and compiling records on the nursing unit, coordinating unit communication systems (e.g. phones, nurse call system, hospital information systems); relaying information; maintaining optimal public relations; assisting in maintaining supplies, equipment and overall unit environment and other duties as assigned by the Unit Leadership. Employees providing direct patient care must demonstrate competencies specific to the population served.
High school diploma or general education degree (GED) required for those hired on or after 6/1/2017.
1-3 months related experience and/or training preferred.
Previous healthcare experience preferred.
Ability to successfully complete the organizations' competency requirements for English, writing, spelling and reading comprehension. Ability to successfully complete the hospital's orientation, core orientation and unit specific orientation.
* Working knowledge of medical terminology.
* Ability to input and retrieve data from the organization's computerized systems.
* The organizational skills to maintain records and orderly filing systems and to manage multiple processes simultaneously.
* Must be able to communicate effectively with patients, visitors, and all members of the care delivery team.
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.
* Coordinates the flow of information throughout the unit/department for all staff.
* Answers telephone and nurse call system and provides information or relays messages to patients, visitors and medical staff.
* Directs visitors to patients' rooms or visitor waiting areas.
* Distributes mail, newspapers, and flowers to patients.
* Compiles census of patients, maintains records and distributes information in accordance with unit/department procedures.
* Coordinates with the charge nurse to insure smooth, efficient and timely patient flow into, through and out of the department.
* Responsible for performing clerical duties and processing equipment and staff requests relative to department needs.
* Records name of patient, address, and name of attending Physician to prepare medical records on new patients.
* Keeps file of medical records on patients in unit.
* Monitors and requisitions supplies designated by nursing staff, organizes and stores such in accordance with unit/department procedures.
* Gathers/inputs/retrieves information into various computerized systems.
* Transports patients and guests to locations within facility, under direction or as needed.
* Stocking to facilitate patient care in unit assigned to.
* Take admission paperwork to room, facilitate and complete Medicare/important message, and other assigned paperwork as directed by RN.
* Manage incoming Tubes from tube station and deliver meds or other items to the RN.
* Work with transport to monitor elevator bays for beds/carts.
* Assist in monitoring Environment of Care.
* Other duties as assigned (passing water, getting towel) attending to patient and family needs.
* Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
* Hold and cuddle stable newborn infants under the direction and supervision of the RN. (OB Mother Baby/Antepartum only)
* Manage incoming tubes form tube station and deliver meds or other items to the RN/medication cart.
(BMH ONLY)
Function as a Patient Safety Assistant for suicide precautions only, which includes,
* Safe patient handling required.
* Responsibilities include observation and reporting patient activities and behaviors and
appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provides services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served.
* Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom.
* Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary.
* 80% Observation and prevention of unsafe patient behavior/activity
* 10% Communicating with the responsible R.N. about patient status and pertinent input to facilitate care planning.
* 5% Accompanies patients for diagnostic tests occasionally.
* 5% Maintains a clean and orderly environment.
Functioning in Patient Safety Assistant role NOT required in the following departments:
5102 Infusion Center (BMH)
5900 Endoscopy Unit (BMH)
6800 OB Labor/Delivery Unit (BMH)
6830 OB Mother/Baby Unit (BMH)
5700 Surgery (BMH)
5712 Preoperative Surgery (BMH)
5755 Bronson Outpatient Surgery Center - Waln (BMH)
6000 NICU (BMH)
5800 PACU (BMH)
5110 Anticoagulation Clinic (BMH)
6430 Prep & Recovery Unit (BMH)
Shift
12 Hour Night Shift
Time Type
Full time
Scheduled Weekly Hours
36
Cost Center
6600 Cardiac/Telemetry Unit (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$24k-28k yearly est. Auto-Apply 41d ago
Receptionist
Disher 3.5
Unit secretary job in Walker, MI
Job DescriptionReceptionist - Walker, MI DISHER is partnering with a locally owned commercial door company to find a Receptionist to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a key part in keeping daily office operations running smoothly-supporting the team with administrative tasks, coordinating events, managing supplies, and helping create a welcoming environment for both employees and customers.
What it's like to work here:
This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitch in and support one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from the very beginning.What you will get to do:
Create and process invoices, handle incoming payments, and maintain accurate records.
Answer and direct phone calls, assisting customers, vendors, and teammates professionally.
Order office supplies and manage inventory to ensure the team has what they need.
Coordinate lunches, company meetings, and employee events to support a fun, connected culture.
Assist with ordering company merchandise such as shirts and branded materials.
Support general office operations and administrative duties as assigned.
What will make you successful:
Prior office or administrative experience is preferred but not required-training will be provided for the right person.
Strong attention to detail and organization with the ability to manage multiple tasks at once.
Friendly, professional communication skills (both written and verbal).
A positive, proactive attitude and eagerness to jump in and help wherever needed.
Basic computer proficiency, including email, spreadsheets, and general recordkeeping.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$24k-30k yearly est. 28d ago
Front Desk Receptionist
Parallel Ent & Allergy
Unit secretary job in Caledonia, MI
Join our team where Healthcare is reimagined!
We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Greeting patients
Obtaining and documenting patient demographic information
Collecting copays and balances
Scheduling follow-up appointments
Qualifications:
High School Diploma or GED is required
Ability to thrive in a fast-paced environment
Excellent customer service and computer skills
Strong verbal and written communication skills
Friendly, personable demeanor
Detail oriented
Ability to multi-task
One year of patient-facing customer service is preferred but not required
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
How much does a unit secretary earn in Grand Rapids, MI?
The average unit secretary in Grand Rapids, MI earns between $21,000 and $36,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.
Average unit secretary salary in Grand Rapids, MI
$28,000
What are the biggest employers of Unit Secretaries in Grand Rapids, MI?
The biggest employers of Unit Secretaries in Grand Rapids, MI are: