Recepcionist
Unit secretary job in San Juan, PR
Job Description
NOTE: ONLY FOR PUERTO RICO CANDIDATES.
We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.
We are proud creators of:
Expert Tax - tax preparation software for accountants in Puerto Rico
Taxmania - tax preparation software for citizens of Puerto Rico
Edi - a document management software to modernize the digital office
Follow It - case management software
We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.
Our company values ground us and guide us:
Passion
Innovation
Playfulness
Honesty
Customer Satisfaction
Growth
Discernment
If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU!
What will you do?
Greet and welcome clients, candidates, and visitors in a warm and professional manner.
Answer, screen, and direct incoming calls and emails to the appropriate departments.
Mantain the reception area, keeping it tidy and presentable, reflecting a professional image.
Maintain visitor log and ensure adherence to security protocols for all on-site visitors.
Schedule meetings, manage calendars, and assist with conference room bookings.
Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation.
Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation.
Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities.
Assist with drafting or distributing internal communications and company-wide notices as needed.
Maintain the office supply inventory and place orders as needed.
Coordinate with the facilities team to mantain breakroom supplies and general office needs.
Our candidate must:
Be available on a full time basis, from Monday to Friday 9:00am-6:00pm.
Be available to work from home and in San Juan.
High school diploma required.
Completion of administrative office course.
1 to 2 years of related experience.
Nice to have:
Creativity
Team Work
Quality of Work
Customer Satisfaction-oriented
Proactivity
Results driven
Organized
Verbal and written communication skills in English and Spanish
Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack).
What's in it for you?
A very valuable experience on a friendly, flexible and collaborative environment.
The opportunity to work with high level professionals in the software industry.
Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!
If you believe you can add value to our team, we want to meet YOU!
At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
Recepcionist
Unit secretary job in San Juan, PR
Job Description
We are Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico and we are looking for a candidate to join our team! Our Receptionist is responsible for receiving visitors, employees of the Organization and the general public at the front desk by greeting, welcoming, directing and announcing them appropriately. Responsibilities include, but are not limited to, in charge of the management and administration of the conference rooms, operate telephone box and telecommunications system and transfer calls properly, as well administrative support as required.
Seeking candidates for our office at Old San Juan. We have one (1) full time regular job opportunity.
Requirements
:
Bachelor's degree or university credits in Business Administration, Humanities and Communications or similar, preferably from an accredited University.
One (1) year of experience in customer service, taking calls, and helping with paperwork.
Knowledge of computer programs: Internet, Windows, MAC OS, MS Office (Word, Excel, Power Point), Outlook and CRM.
Good interpersonal and people skills
Excellent organizational and multi-tasking skills
Strong Communication skills, both written and verbal - English and Spanish
Teamwork oriented
Availability and flexibility to work extended hours, weekends, holidays, and travel within or outside of Puerto Rico.
Puerto Rico driver's license
Barista Certification preferred
If you need any assistance, please contact us via the following email:
recursoshumanos@paralanaturaleza. org
We are an equal opportunity employer
Front Desk Overnight Full-Time
Unit secretary job in Cayey, PR
Job Details Cayey - Cayey, PR Full TimeDescription
Come join our team and grow with us!
Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too!
We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today!
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Customer Service role:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
More reasons to join Planet Fitness!
Vacation/Sick Time
Free Black Card Membership
Employee perks and discounts
Engaging team-building competitions and social events
Qualifications
Skills:
Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
Language: Bilingual a plus.
Essential Duties and Responsibilities
Flexible for opening or closing shifts.
Be the face of our club, always say hello and goodbye to our guest.
Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions.
Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance.
Be aware of company promotions, events and changes that will have an impact on the member experience.
Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales.
Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention.
Focus on completion of our training courses and actively seek opportunities for additional development.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Part Time - Front Desk Agent - MFBUA
Unit secretary job in Bayamn, PR
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
Auto-ApplyReceptionist
Unit secretary job in Guaynabo, PR
Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team!
This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour.
Benefits:
$300 monthly stipend for Health Insurance
Gym membership
Employee Recognition Programs
Why Work Here?
This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row!
Job Summary:
Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients.
Essential Job Functions:
Answers and screens inquiry calls and emails from both prospective clients and regular clients.
Directing, transferring call to attorneys, paralegals, and staff.
Respects client dignity and confidentiality.
Maintains security by following procedures.
Maintains safe and clean work area by complying with procedures, rules, and regulations.
Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system.
Contributes to team effort by accomplishing related results as needed.
Various projects and duties as assigned.
Competencies:
Possess strong initiative
Strong business acumen
Detail-oriented
Effective communication skills
Customer service
Emotional intelligence
High energy motivator
Multi-tasking, time management, and the ability to organize and prioritize work.
Proficient in English language
Education & Experience:
High school diploma or GED required
Previous customer service experience preferred.
Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required.
Proficient in Microsoft Office (Word, Excel and PowerPoint).
If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality.
#IND-PR-ADM
Auto-ApplyCust Care Rep I-Bilingual (US)
Unit secretary job in San Juan, PR
Customer Care Representative - Bilingual (English/Spanish) (Hybrid) Location: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Training will be onsite Monday, Tuesday and Thursday - Virtual Wednesday and Friday Hours are Monday-Friday 8:30-6:30 PM.
Starting Date: January 26, 2026
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans.
The Customer Care Representative is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.
How you will make an impact:
* Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
* Analyzes problems and provides information/solutions.
* Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
* Thoroughly documents inquiry outcomes for accurate tracking and analysis.
* Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
* Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.
* Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
* Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers.
Minimum Requirements
* Requires a HS diploma or equivalent
* Previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
* Bilingual (Spanish/English) or multi-language skills. Must be able to pass a validated language test/assessment.
Preferred Requirements
* Full availability to work an 8-hour shift
* Automated Customer Service experience preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
CUS > Care Reps
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Front Desk Agent
Unit secretary job in San Juan, PR
Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities
Manage online, phone, and in-person room reservations in a fast-paced environment
Communicate relevant shift information to the next shift and direct supervisor
Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely manner
Provide guests with information about local attractions and amenities
Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
Maintain a clean, organized, and well-functioning workstation
Follow training procedures and adhere to standard operating procedures
Perform additional duties as assigned by management
Requirements
High school diploma or equivalent experience
Minimum of one year of experience in a related position
Ability to work onsite at the hotel location
Flexible availability for both day and night shifts
Proficiency in English (reading, writing, speaking)
Willingness to learn new technology platforms
Ability to stand for extended periods at the front desk
Ability to lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently
Friendly, professional, and customer-service-oriented demeanor
Preferred Qualifications
Previous experience in a customer-facing role
Proficiency in Microsoft Office Suite
Bilingual skills, with preference for Spanish or French
Part Time - Front Desk Agent - MFBUA
Unit secretary job in Bayamn, PR
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
PATIENT REGISTRY ASSOCIATE
Unit secretary job in Guaynabo, PR
Job Description
Will perform tasks to process the documentation received and registration of patients and doctors for the process of admission of patients. The goal is to have quick and efficient registry process that reduces overall time to process the Patient's prescription. Specific functions include:
i.Receive and identify the documents to the patient's account and index the receipt of the same through the fax (or the mechanism designed by AliviaSpecialty Management);
ii.Review documentation and validate information related to the Patient's demographic data, the Prescriber (Doctor) for completeness andcorrectness;
iii.Contact the Reference Source by phone if the information is incomplete, or perform any reasonable effort to complete said data;
iv.Assign the documentation to the patient's record and guarantee the accuracy and completeness of the data entered into the System.
v.Ensure that all work data is processed according to the requirements and policies of the pharmacy's operational procedures.
vi.Meet production standards set forth by Alivia Specialty Management, whether quantitative or qualitative.
vii.Document in the progress note all activity carried out in the case, communications and all correspondence received.
Other Duties: Perform other assigned related duties. Participate in meetings, specific knowledge workshops related to new developments, requirements and policies. Comply with quality schedules and requirements.
Minimum requirements:
High School Diploma required, Data entry experience preferred;
Exemplary customer service and skills to build customer relationships
Attention to details to achieve accuracy in the work done
Demonstrate organizational skills.
Demonstrate understanding of health protocols for customer privacy.
Excellent skills in Microsoft office software, excel and outlook in windows format.
***EEOC F/M/D/V***
Reservations/Front Desk/PBX Agent
Unit secretary job in Ro Grande, PR
Job Description
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Front Desk Agent - Melia Orlando Hotel
Unit secretary job in Florida, PR
"The world is yours with Meliá" Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.
It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.
Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?
REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
FRONT DESK AGENT
Meliá Orlando Celebration Hotel
Celebration, Florida
"The world is yours with Meliá"
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
In a company as large as your world, all that is missing is YOU.
Essential Duties:
* Check-in and check-out hotel guests in a timely and professional manner.
* Process all payments according to established procedures.
* Welcome guests in a friendly, prompt and professional manner.
* Register guests, issue room keys, and provide information on hotel services and room location.
* Answer telephones in a prompt and courteous manner.
* Up-sell rooms when possible, to maximize hotel revenue.
* Accurately process all credit card transactions in accordance with established procedures.
* Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
* Respond appropriately to guest complaints.
* Direct any guest requests to the appropriate departments and/or our service application.
* Make appropriate service recovery gestures in order to ensure total guest satisfaction.
* Book guest reservations for individuals that are requested either by phone or from within the hotel.
* Process cancellations, revisions, and information updates on changes.
* Perform other duties as assigned.
* Record incoming packages, mail and promptly notify guests.
* Be an Ambassador of our Meliá Rewards loyalty program (sign up, grant benefits and redeem points).
General Duties
* Know your work schedule and follow it with a high degree of reliability.
* Promote and apply teamwork skills at all times.
* Maintain a clean, neat, and orderly work area.
* Utilize protective equipment, when applicable.
* Promote the hotel through goodwill, courtesy, and a positive attitude.
* Continue to learn and grow in your position.
* Comply with hotel policies, procedures, uniform and grooming standards.
This brief job description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job. EEO/M/F/D/V
Minimum Requirements:
* Front Desk/Guest Services Agent experience at a hotel/resort preferred
* Flexible schedule is required; must be available to work various shifts including mornings, evenings, weekends and/or holidays
* Must be able to read, write and speak English. Other languages preferred.
* Ability to understand guests' service needs.
* Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time.
* Ability to focus on details.
* Ability to work cohesively with co-workers as part of a team.
Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available.
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
If you want to be "Very Inspiring People", follow us on:
INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR
FRONT DESK PART-TIME (Weekend)
Unit secretary job in Caguas, PR
Job Details Caguas (PFPR-5) - Caguas, PR Part TimeDescription
Come join our team and grow with us!
Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too!
We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today!
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Customer Service Role:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
More reasons to join Planet Fitness!
Vacation/Sick Time
Free Black Card Membership
Employee perks and discounts
Engaging team-building competitions and social events
Qualifications
Skills:
Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
Language: Bilingual a plus.
Essential Duties and Responsibilities
Flexible for opening or closing shifts.
Be the face of our club, always say hello and goodbye to our guest.
Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions.
Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance.
Be aware of company promotions, events and changes that will have an impact on the member experience.
Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales.
Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention.
Focus on completion of our training courses and actively seek opportunities for additional development.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Reservations/Front Desk/PBX Agent
Unit secretary job in Ro Grande, PR
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical Requirements
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Auto-ApplyOvernight Front Desk Full Time
Unit secretary job in San Juan, PR
Job Details El Monte Mall (PFPR-10) - San Juan, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Front Desk Associate:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Front Desk Associate also include:
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Resolve member concerns and escalate to a Manager as needed.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
More reasons to join Planet Fitness!
Medical, Dental, and Vision Insurance
Vacation/Sick Time
Free Black Card Membership
401(K) and Roth Retirement Savings Plan
Employee perks and discounts
Engaging team-building competitions and social events
Front Desk Part-Time Associate
Unit secretary job in Caguas, PR
Job Details Caguas (PFPR-5) - Caguas, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Front Desk Part-Time Associate
Unit secretary job in Cayey, PR
Job Details Cayey - Cayey, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Front Desk Full-Time Associate
Unit secretary job in Cayey, PR
Job Details Cayey - Cayey, PR Full TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Overnight Front Desk Part-Time Weekend
Unit secretary job in San Juan, PR
Job Details El Monte Mall (PFPR-10) - San Juan, PR Part TimeDescription
Come join our team and grow with us!
Planet Fitness is growing and looking to create a dynamic team! We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement Free Zone" provides a unique environment in which anyone can feel comfortable, get healthy, get moving or in shape, and have fun too!
We are currently seeking committed, flexible, motivated people who want to learn how to work and are interested in professional growth opportunities. We provide training and after the 90 days evaluation, if you qualify you could get a bump in pay! If this sound like you, and you posses these qualities, apply today!
Who We Are:
At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Customer Service role:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
More reasons to join Planet Fitness!
Vacation/Sick Time
Free Black Card Membership
Employee perks and discounts
Engaging team-building competitions and social events
Qualifications
Skills:
Customer Service: Communicates and interacts with members (as well as potential members) in a way that exceeds expectations.
Listening: Listen to staff and members. View the situation from everyone's perspective working together to resolve the issue.
Problem Solving: Recognize and define the problem. Provide solutions using all resources available.
Language: Bilingual a plus.
Essential Duties and Responsibilities
Flexible for opening or closing shifts.
Be the face of our club, always say hello and goodbye to our guest.
Be knowledgeable of our offerings, answer phones courteously and assist callers with their Planet Fitness questions.
Facilitate an unforgettable experience at our front desk: check-in members, assist with billing inquiries, provide legendary tours, actively listen to member questions and escalate for a solution, log amenities to track usage and club performance.
Be aware of company promotions, events and changes that will have an impact on the member experience.
Be the expert of our POS system. This is critical, in order to enroll new members or assist current members with billing inquiries, updates to personal information or beverage/merchandise sales.
Daily upkeep of our entryway, always have an eye for keeping the front of our house clean! This includes our windows, lobby and front desk, and any other area that needs attention.
Focus on completion of our training courses and actively seek opportunities for additional development.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Front Desk Part-Time Associate
Unit secretary job in San Juan, PR
Job Details Senorial - San Juan, PR Part TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.
Front Desk Full-Time Associate
Unit secretary job in San Juan, PR
Job Details Ciudadela (PFPR-2) - San Juan, PR Full TimeDescription
Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Qualifications
Key Responsibilities:
· Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
· Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
· Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
· Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
· Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
· Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.
Qualifications:
· Previous customer service experience is preferred.
· Strong communication and interpersonal skills.
· Basic computer skills.
· Positive attitude with a passion for helping others and maintaining a welcoming environment.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Ability to work flexible hours, including evenings and weekends.
· High school diploma or equivalent
Physical Demands:
· Must be able to stand and sit for extended periods.
· Occasional lifting and carrying up to 25 lbs.
· Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.