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Charles (Chuck) Sykes was appointed President and Chief Executive Officer of Sykes Enterprises, Incorporated in August 2004. Prior to his appointment, Chuck served as Chief Operating Officer since July 2003 and President since May 2004. During his 15 years of leadership, he has helped SYKES become a leading, global digital-marketing and customer-care outsourcer. A native of Charlotte, North Carolina, Chuck majored in mechanical engineering at North Carolina State University. He joined SYKES in 1986, working his way through the ranks from various administrative roles to junior sales representative in the Telecommunications division to middle-management and eventually General Manager of the Americas. This extensive and diverse career has resulted in a deep, comprehensive knowledge of the company. His experience in operations, accounting, professional services, recruitment, and sales and marketing enable him to manage SYKES’ client relations and the ongoing success of global operations. Chuck is passionate about his community, serving on the Board of Trustees and Administrative Affairs Sub-Committee at the University of Tampa, and as a board member of Feeding America of Tampa Bay - a local arm of the country’s largest charitable hunger-relief organization. In the past eight years he has served as chair of such organizations as the Greater Tampa Chamber of Commerce, the American Heart Association’s Heart Ball and the Tampa Bay Partnership. He is an active board member of several national and local organizations such as Junior Achievement of West Central Florida, the American Heart Association and the Straz Center for Performing Arts. Chuck also actively supports the Heroes Luncheon, Gasparilla Music Festival, The Boy Scouts of America, Young Life, Tampa Downtown Partnership and Tampa Bay Wave. In 2011, the St. Petersburg Times Annual Leadership Survey of the Business Community named Chuck Tampa Bay’s Top Business Leader. He was also honored at the 2016 Annual Meeting of the Tampa Chamber of Commerce, named the 2016 H. L. Culbreath Jr. Profile award winner, 2017 Citizen of the Year by the Tampa Metro Civitan Club, 2018 Tampa Businessman of the Year and received a Gold Stevie for Lifetime Achievement at the 2018 Stevie’s International Business Awards. Chuck credits his continued success at SYKES to the people who make up the company - who are truly devoted to helping people, one caring interaction at a time.

Kenneth Darryl Tuchman (born October 23, 1959) is an American billionaire who is the founder of global outsourcing company TeleTech.

Anna became President and Chief Executive Officer of Faneuil in 2009 after having served as its President and Chief Operating Officer; Senior Vice President and Managing Director, Government Services Division; and, beginning in 2004, Vice President of Business Development. She brings more than 35 years of management experience to a leadership role that includes ultimate responsibility for the company’s business operations nationwide, more than 5,000 employees, and revenue generation of more than $150 million annually. Anna is also deeply involved in the development of strategies to recruit, hire, train, develop, retain and motivate essential talent. To foster a culture in which customer service and integrity shape every interaction, Anna personally communicates Faneuil’s vision and values throughout the organization.

Brandy Gonzalez is a Chief Executive Officer at Fusion Contact Centers LLC and is based in Gonzalez, Florida.

Laurent Uberti, Founder, President and Chief Executive Officer (CEO) of Sitel Group, leads the group’s Global Executive Team. Sitel Group, which was founded a year after Groupe Acticall acquired Sitel Worldwide Corporation, successfully combined the DNA of both companies with Sitel’s 30 years of proven experience, expansive global footprint and unrivaled client diversity and Acticall’s entrepreneurial mindset, focus on innovation and digital vision.

Growth driver with 25 years of global executive management experience with Fortune 500 and privately held high-growth companies. Transformational leader with proven record of structuring and directing organizations who consistently produce double and triple-digit revenue growth. Talented communicator skilled in cultivating productive relationships, negotiating advantageous agreements, and closing deals. Hands-on manager who approaches challenges with energy, humor, and infectious desire for top results.

Gary Slade is a Chief Executive Officer at Teleperformance.