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I use to be an agent and lucked out with a rep super patient as I was the middle man between WU AMD an irate sender because she changed her mind, wanted her money back, buy wanted the $60 fee back, too. This went on for almost an hour before the customer gave in and took her send amount and left. The rep and I kept giggling quietly while apologizing to each other for having to go through the situation.
No, I have the same feelings for black people just like before I was working there, I think you get those kind of things on daily basis, I'm actually mexican, I'm in Mexico, Western Union uses a outsourcing company (the one that I actually work for) to get the job done, yes there are black people (mostly women) that get mad *** almost for anything, but so there are mexicans who doesn't know what the *** are they doing or southern US citizens whose accent it's actually kind of funny, but you get everything of something.
I've send Quick Collect Transactions (this is a payment method, the main use for this is to send money to inmates) for like 10 USD, the only thing weird I did like two times already is charge more that what the person is sending, in some states the service fee is 25USD even if you send 1USD, so one person call to send 20 dollars and get charge 45 in total.
good time good money
loss of work
paydays
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