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Account customer engineer vs customer account manager

The differences between account customer engineers and customer account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account customer engineer and a customer account manager. Additionally, an account customer engineer has an average salary of $57,608, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for an account customer engineer include customer satisfaction, customer service and technical support. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Account customer engineer vs customer account manager overview

Account Customer EngineerCustomer Account Manager
Yearly salary$57,608$45,951
Hourly rate$27.70$22.09
Growth rate6%8%
Number of jobs70,564110,138
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 56%
Average age4447
Years of experience66

Account customer engineer vs customer account manager salary

Account customer engineers and customer account managers have different pay scales, as shown below.

Account Customer EngineerCustomer Account Manager
Average salary$57,608$45,951
Salary rangeBetween $34,000 And $96,000Between $29,000 And $72,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Mouser Electronics
Best paying industry-Technology

Differences between account customer engineer and customer account manager education

There are a few differences between an account customer engineer and a customer account manager in terms of educational background:

Account Customer EngineerCustomer Account Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 56%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Account customer engineer vs customer account manager demographics

Here are the differences between account customer engineers' and customer account managers' demographics:

Account Customer EngineerCustomer Account Manager
Average age4447
Gender ratioMale, 83.1% Female, 16.9%Male, 59.4% Female, 40.6%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.2% Asian, 5.7% White, 77.9% American Indian and Alaska Native, 0.3%Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage7%8%

Differences between account customer engineer and customer account manager duties and responsibilities

Account customer engineer example responsibilities.

  • Manage RFP activity, sales/engineering/channel partner resources.
  • Nominate by customers, sales and EMC management.
  • Maintain OEM equipment which are electrical/mechanical devices attach to the IBM 3800/3900 and 4000 production large system laser printer.
  • Recognize for skill in defusing escalate customer problems through clear communication and well-verse technical proficiency on all EMC hardware.
  • Implement GL accounting/administrative functions with retail clients allowing the POS transactions to post and balance the retail software to corporate mainframes.

Customer account manager example responsibilities.

  • Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
  • Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
  • Enter invoices into QuickBooks from carrier that is delivering material to destination.
  • Take orders from customer, enter into QuickBooks, send customers order confirmation.
  • Show more

Account customer engineer vs customer account manager skills

Common account customer engineer skills
  • Customer Satisfaction, 22%
  • Customer Service, 22%
  • Technical Support, 12%
  • Computer System, 8%
  • Software Support, 7%
  • POS, 7%
Common customer account manager skills
  • Customer Service, 26%
  • Customer Accounts, 17%
  • CRM, 10%
  • Collections Process, 8%
  • Persuasion, 8%
  • Customer Retention, 7%