Admitting officer vs patient service representative

The differences between admitting officers and patient service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an admitting officer, becoming a patient service representative takes usually requires 2-4 years. Additionally, an admitting officer has an average salary of $33,119, which is higher than the $32,476 average annual salary of a patient service representative.

The top three skills for an admitting officer include patients, hospital policies and medical terminology. The most important skills for a patient service representative are patients, customer service, and excellent interpersonal.

Admitting officer vs patient service representative overview

	Admitting Officer	Patient Service Representative
Yearly salary	$33,119	$32,476
Hourly rate	$15.92	$15.61
Growth rate	-	-4%
Number of jobs	62,741	165,920
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 32%
Average age	42	40
Years of experience	2	4

Admitting officer vs patient service representative salary

Admitting officers and patient service representatives have different pay scales, as shown below.

	Admitting Officer	Patient Service Representative
Average salary	$33,119	$32,476
Salary range	Between $26,000 And $41,000	Between $27,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Vermont
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between admitting officer and patient service representative education

There are a few differences between an admitting officer and a patient service representative in terms of educational background:

	Admitting Officer	Patient Service Representative
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	Northwestern University	University of Pennsylvania

Admitting officer vs patient service representative demographics

Here are the differences between admitting officers' and patient service representatives' demographics:

	Admitting Officer	Patient Service Representative
Average age	42	40
Gender ratio	Male, 15.0% Female, 85.0%	Male, 11.9% Female, 88.1%
Race ratio	Black or African American, 15.7% Unknown, 5.2% Hispanic or Latino, 16.4% Asian, 6.3% White, 55.5% American Indian and Alaska Native, 0.8%	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 21.5% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	7%

Differences between admitting officer and patient service representative duties and responsibilities

Admitting officer example responsibilities.

Manage confidential patient information according to HIPPA guidelines.
Register new patients and update existing patient demographics by collecting patient detail personal and financial information.
Perform annual privacy audit to ensure all policies and procedures are in compliance with current HIPAA guidelines.
Obtain and register patient information appropriately, respecting HIPAA regulations.
Register patients in the emergency room, interview and inform patients of financial responsibility and collect deductibles.
Coordinate check-in processes by contacting insurance providers to verify correct insurance information and get authorization for proper billing codes.

Patient service representative example responsibilities.

Manage the daily release of charges to A/R.
Adhere with all state and federal regulations such as EMTALA and HIPPA requirements and appropriately collect co-payments and deductibles from patients.
Provide caring and compassion to elderly and developmentally disable patients.
Demonstrate respect, compassion and confidentiality for patients and family members.
Provide professional and accurate service to schedule patient appointments, check-in and verify insurance eligibility.
Provide quality customer service to patients and observe all protocols regarding HIPPA regulations to ensure patient confidentiality.

Admitting officer vs patient service representative skills

Common admitting officer skills

Patients, 36%
Hospital Policies, 12%
Medical Terminology, 8%
HIPAA, 8%
Patient Care, 5%
Patient Insurance, 5%

Common patient service representative skills

Patients, 20%
Customer Service, 12%
Excellent Interpersonal, 7%
Check-In, 7%
Patient Service, 6%
Excellent Organizational, 6%

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Office and Administrative Industry
Admitting Officer
Admitting Officer vs Patient Service Representative

Updated January 8, 2025

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