Highest-Paying Technical Support Technician Jobs in 2026
Research Summary. Leveraging a blend of publicly available government data and insights from thousands of job postings, the Zippia data team has compiled average salary estimates for technical support jobs across the United States. This data helps identify the highest-paid technical support technician roles based on average annual salaries.
Here is a summary of our findings for the highest-paying types of technical support technicians:
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Technical Specialist remains the highest-paid technical support technician, with an average salary of $88,773 and an average hourly rate of $42.68.
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The second highest-paying role is Technical Support Engineer, with an average salary of $85,716.
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The average salary for a technical support technician is $40,210 per year, translating to about $19.33 per hour.
Table Of Contents: Background | Table | Methodology | FAQs
Background
Choosing a career path in technical support can be challenging. While salary is one of many factors to consider, understanding the earning potential in this field is crucial for career planning. Knowing which technical support roles offer the highest salaries can shape your professional growth.
Here are the top salaries for various technical support technician roles:
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Technical Specialist
Average Salary: $88,773
Technical specialists provide essential support for applications and programs, guiding staff and customers alike. They are responsible for training users on product best practices and developing training materials that enhance technology use. Their efforts focus on improving productivity and reducing expenses.
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Technical Support Engineer
Average Salary: $85,716
Technical support engineers are tasked with resolving customer issues through remote assistance. They must have a robust understanding of both software and hardware to troubleshoot effectively, assist in installations, and escalate complex problems to the relevant tech departments. Communication and time management skills are essential in this role.
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Software Support Technician
Average Salary: $79,670
Software support technicians handle troubleshooting for software applications, diagnosing failures, and documenting solutions. They play a critical role in maintaining system performance and work closely with system engineers on network configurations and upgrades.
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Systems Support
Average Salary: $64,031
Systems support agents tackle network and system application issues while performing upgrades and configurations. They ensure optimal performance through regular maintenance and assist in designing backup solutions tailored to business needs.
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Technician Support Tier
Average Salary: $54,889
Technician support tiers deliver hands-on technical support within a company, working in teams to troubleshoot and resolve issues. Their role includes responding to inquiries, performing system maintenance, and ensuring compliance with company policies.
Below is a complete overview of the average pay for various technical support roles, followed by an explanation of our methodology.
Highest-Paying Types Of Technical Support Technicians
Methodology
Zippia utilizes publicly available data from reputable government sources, including the Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC), and the Office of Personnel Management (OPM), to derive its salary estimates.
The data science team also reviews job postings and employer resources to gather the most current salary information for technical support roles.
Once the data has been compiled, the team calculates a weighted average for each job title. For further details on our salary estimation process, you can read the detailed methodology.
Highest-Paying Types Of Technical Support Technician Jobs FAQs
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What is the highest-paid technical support technician job?
The highest-paid technical support technician job is a technical specialist. Technical specialists earn an average salary of $88,773, which is $42.68 hourly.
Technical specialists provide essential support for applications and programs, guiding staff and customers alike. They train users on product best practices and develop training materials to enhance technology use. Their efforts focus on improving productivity and reducing expenses.
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What is a good salary for a technical support technician?
A good salary for a technical support technician is $40,210 or more. The average technical support technician salary is $40,210, so those earning at least this amount are above average.
Keep in mind that salaries can vary significantly based on location, as employers often adjust pay rates according to living costs in specific areas. Research the average salary in your region for similar roles to gauge your compensation accurately.
If you’re starting your career as a technical support technician, note that the average entry-level salary may be lower than $40,210, as this figure encompasses all experience levels.
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Do technical support technician jobs pay well?
Technical support technician jobs can vary in pay. While some roles command higher salaries than others, the average technical support technician salary of $40,210 is slightly below the average national salary of approximately $44,225 per year.
Despite this, many technical support technician jobs have lucrative earning potential, especially for those in the top 10% of the field.
Technical support technicians’ salaries depend on factors such as experience, industry, and geographical location, so be mindful of these elements when pursuing a career in this area. Research the going rate for your expertise and don’t hesitate to negotiate your salary accordingly.
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Where do technical support technicians earn the most?
Technical support technicians earn the most in New York. In New York, the average annual salary for technical support technicians is $64,302, with an hourly wage of $30.91.
The states following New York with the highest salaries for technical support technicians include Pennsylvania, Delaware, and Michigan, with average yearly salaries of $64,389, $55,681, and $48,869 respectively.
The cities with the highest-paid technical support technician salaries are:
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Philadelphia, PA – $65,205
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New York, NY – $65,020
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Norfolk, VA – $55,678
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Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
